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My computer suddenly became slower. I ran SAS and found trojan nullo


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#1 Matt Mayagma

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Posted 25 October 2014 - 06:48 PM

Guys, I really need help. I recently observed that my laptop hoards too much RAM from 700 mb to 1.59 mb. It became so much slower and I suspected It might be a malware or something. I read on a forum here to run SAS, so I did and it found Agent.Trogan/Gen-nullo[short] on my system. SAS reported that it was successfully remove. My laptop is still slow. Help! I don't know what to do. I'm just a student away from home and I don't have the resources to send my laptop to a technician. I'm desperate, since as a student I really need my laptop. Thank you so much!



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#2 Animal

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Posted 25 October 2014 - 09:10 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/553333/agenttrogangen-nulloshort-found-on-my-system/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic. Good luck with your log.

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