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help me with my firewall


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2 replies to this topic

#1 nestor1320

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Posted 25 October 2014 - 12:57 PM

Hi, I need to update my firewall settings but will not let me, says this: "windows firewall is not using the recommended settings to protect your computer"; when I give in "Use recommended settings" nothing happens; and when I open firewall with advanced settings I get the following error: 
"error Windows Firewall with Advanced Security" error code: 0x6D9. My operating system is windows 8 64 bits. 
help me thanks.   

Edited by nestor1320, 25 October 2014 - 12:58 PM.


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#2 buddy215

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Posted 25 October 2014 - 01:44 PM

You may have malware blocking the firewall access. Suggest you scan using the Eset Online Scanner and also use

the Eset Repair Tool to repair services.

 

  • Run the ESET Online Scanner.
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.

 

Eset Services Repair Tool http://kb.eset.com/library/ESET/KB%20Team%20Only/Malware/ServicesRepair.exe (direct d/l link)


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#3 Queen-Evie

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Posted 25 October 2014 - 06:01 PM

Please continue in this topic http://www.bleepingcomputer.com/forums/t/546739/help-with-my-firewall/ which is about the same issue. You responded there today, before you started this topic.

Do not start multiple topics about the same issue. It is confusing for you, those helping you and can hinder the help process.

This topic is closed.




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