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Go Save popups - virus from email


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9 replies to this topic

#1 virtually

virtually

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Posted 25 October 2014 - 01:28 AM

Hi,

 

I'm after help please.  My OS is Windows 8.  Please keep in mind my lack of virus knowledge.

 

I opened an email by mistake and immediately started getting popup adds for "go save".  I also noticed my Google homepage had a whole bunch of letters after it, eg. https://www.google.com.au/?gws_rd=cr&ei=e0JLVLLdMtTq8AX1hYC4Dg  instead of google.com.

 

So I did a few things but I worry there's still problems.

 

I downloaded NoScript Addon for Firefox and have that enabled

I scanned with Windows Defender

I ran SuperAntiSpyware and deleted a few things related to "go save", which was good - picked up a few things.

I ran Malware Bytes which didn't seem to do much at all.

 

Remaining problem is still the google homepage thing.  In FF, the homepage just says Google so I can't alter it there.

 

Can someone help please?  (I have done the DDS thing, but not sure how/where to attach).


Edited by virtually, 25 October 2014 - 02:01 AM.


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#2 Broni

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Posted 25 October 2014 - 08:17 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"



p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


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#3 virtually

virtually
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Posted 25 October 2014 - 09:36 PM

Thank you Broni. Very pleased to hear from you. Here are the logs.

Results of screen317's Security Check version 0.99.89
x64 (UAC is enabled)
Internet Explorer 10 Out of date!
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Windows Defender
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Java 7 Update 71
Java version out of Date!
Adobe Flash Player 14.0.0.145 Flash Player out of Date!
Google Chrome 38.0.2125.101
Google Chrome 38.0.2125.104
````````Process Check: objlist.exe by Laurent````````
Windows Defender MSMpEng.exe
Malwarebytes Anti-Malware mbamservice.exe
Malwarebytes Anti-Malware mbam.exe
Malwarebytes Anti-Malware mbamscheduler.exe
Windows Defender MsMpEng.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: %
````````````````````End of Log``````````````````````



MiniToolBox by Farbar Version: 21-07-2014
Ran by Asus x502 (administrator) on 26-10-2014 at 12:36:52
Running from "C:\Users\Asus x502\Downloads"
Microsoft Windows 8 (X64)
Boot Mode: Normal
***************************************************************************

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================



========================= IP Configuration: ================================

Qualcomm Atheros AR9485 Wireless Network Adapter = WiFi (Connected)
Qualcomm Atheros AR8161 PCI-E Gigabit Ethernet Controller (NDIS 6.30) = Ethernet 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
set interface interface="WiFi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 11" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Asus
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : m.home

Wireless LAN adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 1E-71-D9-8E-E6-B0
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter WiFi:

Connection-specific DNS Suffix . : m.home
Description . . . . . . . . . . . : Qualcomm Atheros AR9485 Wireless Network Adapter
Physical Address. . . . . . . . . : 6C-71-D9-8E-E6-B0
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::44ed:3e8b:d142:b915%24(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.100(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, 25 October 2014 5:02:53 PM
Lease Expires . . . . . . . . . . : Monday, 27 October 2014 11:09:13 AM
Default Gateway . . . . . . . . . : fe80::924e:2bff:fe86:875e%24
192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 208433625
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-97-2B-6D-74-D0-2B-17-D4-D4
DNS Servers . . . . . . . . . . . : fe80::924e:2bff:fe86:875e%24
192.168.1.1
192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Ethernet 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Qualcomm Atheros AR8161 PCI-E Gigabit Ethernet Controller (NDIS 6.30)
Physical Address. . . . . . . . . : 74-D0-2B-17-D4-D4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:1b:1c05:3f57:fe9b(Preferred)
Link-local IPv6 Address . . . . . : fe80::1b:1c05:3f57:fe9b%14(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.m.home:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : m.home
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: fe80::924e:2bff:fe86:875e

Name: google.com
Addresses: 2404:6800:4006:804::1004
74.125.237.134
74.125.237.128
74.125.237.131
74.125.237.129
74.125.237.132
74.125.237.142
74.125.237.135
74.125.237.137


Pinging google.com [74.125.237.129] with 32 bytes of data:
Reply from 74.125.237.129: bytes=32 time=44ms TTL=53
Reply from 74.125.237.129: bytes=32 time=42ms TTL=53

Ping statistics for 74.125.237.129:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 42ms, Maximum = 44ms, Average = 43ms
Server: UnKnown
Address: fe80::924e:2bff:fe86:875e

Name: yahoo.com
Addresses: 98.139.183.24
206.190.36.45
98.138.253.109


Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=401ms TTL=44
Reply from 98.139.183.24: bytes=32 time=358ms TTL=45

Ping statistics for 98.139.183.24:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 358ms, Maximum = 401ms, Average = 379ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
25...1e 71 d9 8e e6 b0 ......Microsoft Wi-Fi Direct Virtual Adapter
24...6c 71 d9 8e e6 b0 ......Qualcomm Atheros AR9485 Wireless Network Adapter
22...74 d0 2b 17 d4 d4 ......Qualcomm Atheros AR8161 PCI-E Gigabit Ethernet Controller (NDIS 6.30)
1...........................Software Loopback Interface 1
14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.100 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.100 281
192.168.1.100 255.255.255.255 On-link 192.168.1.100 281
192.168.1.255 255.255.255.255 On-link 192.168.1.100 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.100 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.100 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
14 306 ::/0 On-link
24 41 ::/0 fe80::924e:2bff:fe86:875e
1 306 ::1/128 On-link
14 306 2001::/32 On-link
14 306 2001:0:9d38:90d7:1b:1c05:3f57:fe9b/128
On-link
24 281 fe80::/64 On-link
14 306 fe80::/64 On-link
14 306 fe80::1b:1c05:3f57:fe9b/128
On-link
24 281 fe80::44ed:3e8b:d142:b915/128
On-link
1 306 ff00::/8 On-link
14 306 ff00::/8 On-link
24 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\pnrpnsp.dll [67584] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [67584] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\NLAapi.dll [55296] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [21504] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [66560] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [85504] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [85504] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [72192] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [53760] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (10/25/2014 05:03:26 PM) (Source: Application Hang) (User: )
Description: The program Explorer.EXE version 6.2.9200.16628 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 4a8

Start Time: 01cff0194eb90eeb

Termination Time: 94

Application Path: C:\Windows\Explorer.EXE

Report Id: 9f2538f9-5c0c-11e4-beaa-74d02b17d4d4

Faulting package full name:

Faulting package-relative application ID:

Error: (10/25/2014 09:46:20 AM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\srtasks.exe ExecuteScheduledSPPCreation; Description = Scheduled Checkpoint; Error = 0x80070422).

Error: (10/24/2014 02:01:30 PM) (Source: Application Error) (User: )
Description: Faulting application name: plugin-container.exe, version: 32.0.3.5379, time stamp: 0x54224e6b
Faulting module name: mozalloc.dll, version: 32.0.3.5379, time stamp: 0x54221b67
Exception code: 0x80000003
Fault offset: 0x0000141b
Faulting process ID: 0x12e0
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report ID: plugin-container.exe3
Faulting package full name: plugin-container.exe4
Faulting package-relative application ID: plugin-container.exe5

Error: (10/22/2014 07:13:48 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\srtasks.exe ExecuteScheduledSPPCreation; Description = Scheduled Checkpoint; Error = 0x80070422).

Error: (10/18/2014 08:19:20 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\srtasks.exe ExecuteScheduledSPPCreation; Description = Scheduled Checkpoint; Error = 0x80070422).

Error: (10/18/2014 05:14:09 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\srtasks.exe ExecuteScheduledSPPCreation; Description = Scheduled Checkpoint; Error = 0x80070422).

Error: (10/17/2014 09:15:06 AM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\svchost.exe -k netsvcs; Description = Windows Update; Error = 0x80070422).

Error: (10/16/2014 03:20:14 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\svchost.exe -k netsvcs; Description = Windows Update; Error = 0x80070422).

Error: (10/16/2014 11:23:43 AM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\srtasks.exe ExecuteScheduledSPPCreation; Description = Scheduled Checkpoint; Error = 0x80070422).

Error: (10/16/2014 10:34:44 AM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\msiexec.exe /V; Description = Removed Java 7 Update 67; Error = 0x80070422).


System errors:
=============
Error: (10/25/2014 11:47:13 PM) (Source: DCOM) (User: Asus)
Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}

Error: (10/25/2014 11:47:13 PM) (Source: DCOM) (User: Asus)
Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}

Error: (10/25/2014 11:47:12 PM) (Source: DCOM) (User: Asus)
Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}

Error: (10/25/2014 11:47:12 PM) (Source: DCOM) (User: Asus)
Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}

Error: (10/25/2014 11:47:12 PM) (Source: DCOM) (User: Asus)
Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}

Error: (10/25/2014 11:47:12 PM) (Source: DCOM) (User: Asus)
Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}

Error: (10/25/2014 11:47:12 PM) (Source: DCOM) (User: Asus)
Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}

Error: (10/25/2014 05:05:03 PM) (Source: Service Control Manager) (User: )
Description: The Google Update Service (gupdate) service failed to start due to the following error:
%%2

Error: (10/25/2014 05:01:57 PM) (Source: DCOM) (User: Asus)
Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}

Error: (10/25/2014 05:01:57 PM) (Source: DCOM) (User: Asus)
Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}


Microsoft Office Sessions:
=========================
Error: (10/25/2014 05:03:26 PM) (Source: Application Hang)(User: )
Description: Explorer.EXE6.2.9200.166284a801cff0194eb90eeb94C:\Windows\Explorer.EXE9f2538f9-5c0c-11e4-beaa-74d02b17d4d4

Error: (10/25/2014 09:46:20 AM) (Source: System Restore)(User: )
Description: C:\Windows\system32\srtasks.exe ExecuteScheduledSPPCreationScheduled Checkpoint0x80070422

Error: (10/24/2014 02:01:30 PM) (Source: Application Error)(User: )
Description: plugin-container.exe32.0.3.537954224e6bmozalloc.dll32.0.3.537954221b67800000030000141b12e001cfef3679c07080C:\Users\Asus x502\Desktop\unused desktop items\Mozilla Firefox\plugin-container.exeC:\Users\Asus x502\Desktop\unused desktop items\Mozilla Firefox\mozalloc.dll0d069020-5b2a-11e4-bea8-74d02b17d4d4

Error: (10/22/2014 07:13:48 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\srtasks.exe ExecuteScheduledSPPCreationScheduled Checkpoint0x80070422

Error: (10/18/2014 08:19:20 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\srtasks.exe ExecuteScheduledSPPCreationScheduled Checkpoint0x80070422

Error: (10/18/2014 05:14:09 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\srtasks.exe ExecuteScheduledSPPCreationScheduled Checkpoint0x80070422

Error: (10/17/2014 09:15:06 AM) (Source: System Restore)(User: )
Description: C:\Windows\system32\svchost.exe -k netsvcsWindows Update0x80070422

Error: (10/16/2014 03:20:14 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\svchost.exe -k netsvcsWindows Update0x80070422

Error: (10/16/2014 11:23:43 AM) (Source: System Restore)(User: )
Description: C:\Windows\system32\srtasks.exe ExecuteScheduledSPPCreationScheduled Checkpoint0x80070422

Error: (10/16/2014 10:34:44 AM) (Source: System Restore)(User: )
Description: C:\Windows\system32\msiexec.exe /VRemoved Java 7 Update 670x80070422



=========================== Installed Programs ============================
µTorrent (HKCU\...\uTorrent) (Version: 3.4.2.34537 - BitTorrent Inc.)
Adaptrade Builder 1.6 (HKLM\...\{6E82BFC5-8FD0-49E1-AB3C-D9BB3509F592}) (Version: 1.6.3 - Adaptrade Software)
Adaptrade Builder 1.6 (HKLM-x32\...\{FFC720C7-4C6A-4A0C-8E31-1421990AE704}) (Version: 1.6.31 - Adaptrade Software)
Adobe Flash Player 14 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 14.0.0.145 - Adobe Systems Incorporated)
Agent Ransack 2010 (64-bit) (HKLM\...\Agent Ransack (64-bit)_is1) (Version: - )
Akamai NetSession Interface (HKCU\...\Akamai) (Version: - Akamai Technologies, Inc)
Amazon Kindle (HKCU\...\Amazon Kindle) (Version: - Amazon)
AmiBroker 5.70.0 BETA x64 (HKLM\...\AmiBroker64_is1) (Version: 5.70 - AmiBroker.com)
AmiBroker 5.80.2 (HKLM-x32\...\AmiBroker_is1) (Version: 5.80 - AmiBroker.com)
AntiLogger Free version 1.7.2.390 (HKLM-x32\...\{A80DB23D-0618-405B-89D9-28F99814E287}_is1) (Version: 1.7.2.390 - Zemana Ltd.)
ASUS Smart Gesture (HKLM-x32\...\{4D3286A6-F6AB-498A-82A4-E4F040529F3D}) (Version: 2.2.0 - ASUS)
ATK Package (HKLM-x32\...\{AB5C933E-5C7D-4D30-B314-9C83A49B94BE}) (Version: 1.0.0027 - ASUS)
Classic Shell (HKLM\...\{98BB5224-BC5D-4028-9D20-536C1C263AA9}) (Version: 4.0.2 - IvoSoft)
DriverBoost (HKLM-x32\...\{044E78D2-8F54-4F6F-AD2B-A122F8111EDB}) (Version: 8.1 - DriverBoost)
ePub to PDF Converter 2.0.4 (HKLM-x32\...\ePub to PDF Converter_is1) (Version: - DONGSOFT Company, Inc.)
f.lux (HKCU\...\Flux) (Version: - )
Foxit Cloud (HKLM-x32\...\{41914D8B-9D6E-4764-A1F9-BC43FB6782C1}_is1) (Version: 1.7.140.701 - Foxit Corporation)
Foxit Reader (HKLM-x32\...\Foxit Reader_is1) (Version: 6.2.3.815 - Foxit Corporation)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 38.0.2125.104 - Google Inc.)
Google Update Helper (x32 Version: 1.3.25.5 - Google Inc.) Hidden
Greenshot 1.1.5.2643 (HKLM\...\Greenshot_is1) (Version: 1.1.5.2643 - Greenshot)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3412 - Intel Corporation)
Java 7 Update 71 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217071FF}) (Version: 7.0.710 - Oracle)
Java Auto Updater (x32 Version: 2.1.71.14 - Oracle, Inc.) Hidden
Malwarebytes Anti-Malware version 2.0.3.1025 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.3.1025 - Malwarebytes Corporation)
Maxthon Cloud Browser (HKLM-x32\...\Maxthon3) (Version: 4.4.1.4000 - Maxthon International Limited)
McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.8.130.10 - McAfee, Inc.)
Medved Trader version 1.0.4367.2241 (HKLM\...\{528BD475-95CE-47B6-B40A-1136FED0D462}_is1) (Version: 1.0.4367.2241 - 2GK, Inc.)
Microsoft App Update for microsoft.windowscommunicationsapps_17.0.1119.516_x64__8wekyb3d8bbwe (x64) (Version: 1.0.0.0 - Microsoft Corporation) Hidden
Microsoft Office Word Viewer 2003 (HKLM-x32\...\{90850409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Mozilla Firefox 32.0.3 (x86 en-US) (HKCU\...\Mozilla Firefox 32.0.3 (x86 en-US)) (Version: 32.0.3 - Mozilla)
Optus Mini WiFi Modem (HKLM-x32\...\Optus Mini WiFi Modem) (Version: TOOL-ConnLaucher_WIN1.01.01.74 - Huawei Technologies Co.,Ltd)
Propel 7 (HKLM-x32\...\Propel 7) (Version: - )
Quote Downloader (HKLM-x32\...\{C48F8129-F93D-4232-8572-303BA5CDE9FC}) (Version: 3.0.0 - Quote Downloader)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6878 - Realtek Semiconductor Corp.)
Revo Uninstaller 1.95 (HKLM-x32\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group)
Skype 6.14 (HKLM-x32\...\{7A3C7E05-EE37-47D6-99E1-2EB05A3DA3F7}) (Version: 6.14.104 - Skype Technologies S.A.)
Steam (HKLM-x32\...\Steam) (Version: - Valve Corporation)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 6.0.1158 - SUPERAntiSpyware.com)
TrackMania² Canyon Demo (HKLM-x32\...\Steam App 264850) (Version: - Nadeo)
uTorrentControl_v6 Toolbar for IE (HKLM-x32\...\IECT3289075) (Version: 6.20.0.10 - uTorrentControl_v6)
Windows Driver Package - ASUS (ATP) Mouse (05/09/2013 1.0.0.173) (HKLM\...\1016059FBF327ED9E3BAE758BD08CF10D3C6252D) (Version: 05/09/2013 1.0.0.173 - ASUS)
YLoader - Historical Quotes Downloader (HKLM-x32\...\YLoader - Historical Quotes Downloader) (Version: 4.9 - Tradery.com)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 41%
Total physical RAM: 3981.71 MB
Available physical RAM: 2335.48 MB
Total Pagefile: 4685.71 MB
Available Pagefile: 2680.1 MB
Total Virtual: 4095.88 MB
Available Virtual: 3970.81 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:464.07 GB) (Free:432.1 GB) NTFS

========================= Users: ========================================

User accounts for \\ASUS

Administrator Asus x502 Guest

========================= Restore Points ==================================


**** End of log ****



Farbar Service Scanner Version: 21-07-2014
Ran by Asus x502 (administrator) on 26-10-2014 at 13:10:27
Running from "C:\Users\Asus x502\Downloads"
Microsoft Windows 8 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============

Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MsMpEng.exe => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed


**** End of log ****


Rkill 2.6.8 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 10/26/2014 12:43:05 PM in x64 mode.
Windows Version: Windows 8

Checking for Windows services to stop:

* No malware services found to stop.

Checking for processes to terminate:

* No malware processes found to kill.

Checking Registry for malware related settings:

* No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:



Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 26/10/2014
Scan Time: 12:39:37 PM
Logfile:
Administrator: Yes

Version: 2.00.3.1025
Malware Database: v2014.10.26.01
Rootkit Database: v2014.10.22.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Enabled

OS: Windows 8
CPU: x64
File System: NTFS
User: Asus x502

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 344119
Time Elapsed: 27 min, 43 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)



Malwarebytes Anti-Rootkit BETA 1.07.0.1012
www.malwarebytes.org

Database version: v2014.10.26.01

Windows 8 x64 NTFS
Internet Explorer 10.0.9200.17116
Asus x502 :: ASUS [administrator]

26/10/2014 1:14:37 PM
mbar-log-2014-10-26 (13-14-37).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 344268
Time elapsed: 16 minute(s), 10 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)



---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1012

© Malwarebytes Corporation 2011-2012

OS version: 6.2.9200 Windows 8 x64

Account is Administrative

Internet Explorer version: 10.0.9200.17116

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 1.796000 GHz
Memory total: 4175130624, free: 2248323072

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1012

© Malwarebytes Corporation 2011-2012

OS version: 6.2.9200 Windows 8 x64

Account is Administrative

Internet Explorer version: 10.0.9200.17116

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 1.796000 GHz
Memory total: 4175130624, free: 2258042880

Downloaded database version: v2014.10.26.01
Downloaded database version: v2014.10.22.01
=======================================
Done!
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
This drive is a GPT Drive.
MBR Signature: 55AA
Disk Signature: 406E98E8

GPT Protective MBR Partition information:

Partition 0 type is EFI-GPT (0xee)
Partition is NOT ACTIVE.
Partition starts at LBA: 1 Numsec = 4294967295

Partition 1 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Partition 2 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Partition 3 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

GPT Partition information:

GPT Header Signature 4546492050415254
GPT Header Revision 65536 Size 92 CRC 1614985411
GPT Header CurrentLba = 1 BackupLba 976773167
GPT Header FirstUsableLba 34 LastUsableLba 976773134
GPT Header Guid 2387ef34-ce79-4736-98c-9e7eb4335a5
GPT Header Contains 128 partition entries starting at LBA 2
GPT Header Partition entry size = 128

Backup GPT header Signature 4546492050415254
Backup GPT header Revision 65536 Size 92 CRC 1614985411
Backup GPT header CurrentLba = 976773167 BackupLba 1
Backup GPT header FirstUsableLba 34 LastUsableLba 976773134
Backup GPT header Guid 2387ef34-ce79-4736-98c-9e7eb4335a5
Backup GPT header Contains 128 partition entries starting at LBA 976773135
Backup GPT header Partition entry size = 128

Partition 0 Type e3c9e316-b5c-4db8-817d-f92df0215ae
Partition ID b5249967-f072-4949-884e-655050a736f
FirstLBA 2459648 Last LBA 2721791
Attributes 0
Partition Name Microsoft reserved partition

Partition 1 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
Partition ID c7d0021c-cc4-4683-9695-5b6713479e6
FirstLBA 2721792 Last LBA 3336191
Attributes 0
Partition Name

Partition 2 Type c12a7328-f81f-11d2-ba4b-0a0c93ec93b
Partition ID 680b7020-1354-49ab-935a-20aca6b68ba6
FirstLBA 3336192 Last LBA 3538943
Attributes 0
Partition Name

GPT Partition 2 is bootable
Partition 3 Type ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
Partition ID baccfb8e-e5c-4d38-96b0-6e736a2da8a
FirstLBA 3538944 Last LBA 976771071
Attributes 0
Partition Name

Disk Size: 500107862016 bytes
Sector size: 512 bytes

Done!
Scan finished
=======================================


Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished





















#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:02:25 AM

Posted 26 October 2014 - 07:17 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Please run a free online scan with the ESET Online Scanner.

  • Disable your antivirus program
  • Internet Explorer users - Click on this link to open ESET OnlineScan.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on ESET Smart Installer to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Check "Enable detection of potentially unwanted applications".
  • Click Advanced settings and make sure all 4 boxes are checkmarked (two of them are already checkmarked by default).
    Do NOT checkmark "Use custom proxy settings"
  • Click the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#5 virtually

virtually
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:10:25 PM

Posted 26 October 2014 - 10:06 PM

Thanks again Broni.

I've noticed my Classic Shell START buttom has disappeared.  Is that normal?

 

Here's the logs:

 

# AdwCleaner v4.002 - Report created 27/10/2014 at 12:05:20
# DB v2014-10-26.6
# Updated 27/10/2014 by Xplode
# Operating System : Windows 8  (64 bits)
# Username : Asus x502 - ASUS
# Running from : C:\Users\Asus x502\Downloads\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\Users\Administrator\AppData\Local\Chromatic Browser
Folder Deleted : C:\Users\Asus x502\AppData\Local\Chromatic Browser
Folder Deleted : C:\Users\Guest\AppData\Local\Chromatic Browser
Folder Deleted : C:\Users\Asus x502\AppData\Local\NativeMessaging
Folder Deleted : C:\ProgramData\Tbccint
Folder Deleted : C:\Program Files (x86)\Tbccint
Folder Deleted : C:\Users\Asus x502\AppData\Local\Tbccint
Folder Deleted : C:\Users\Asus x502\AppData\LocalLow\Tbccint
Folder Deleted : C:\Users\Administrator\AppData\Local\torch
Folder Deleted : C:\Users\Asus x502\AppData\Local\torch
Folder Deleted : C:\Users\Guest\AppData\Local\torch
Folder Deleted : C:\ProgramData\Trusted Publisher
Folder Deleted : C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Extensions\mbballoidofcbikailkhaaglkdcdoblf
Folder Deleted : C:\Users\Guest\AppData\Local\Google\Chrome\User Data\Default\Extensions\mbballoidofcbikailkhaaglkdcdoblf
[!] Folder Deleted : C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Extensions\mbballoidofcbikailkhaaglkdcdoblf
[!] Folder Deleted : C:\Users\Guest\AppData\Local\Google\Chrome\User Data\Default\Extensions\mbballoidofcbikailkhaaglkdcdoblf
File Deleted : C:\Users\Asus x502\AppData\Local\CRE\cflheckfmhopnialghigdlggahiomebp.crx
File Deleted : C:\END

***** [ Scheduled Tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKCU\Software\Google\Chrome\Extensions\cflheckfmhopnialghigdlggahiomebp
Key Deleted : HKCU\Software\AppDataLow\{5F189DF5-2D05-472B-9091-84D9848AE48B}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\IECT3289075
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3289075
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_for_hitman-blood-money_RASAPI32
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\RegisteredApplicationsEx
Key Deleted : HKCU\Software\Softonic
Key Deleted : HKCU\Software\Tbccint
Key Deleted : HKCU\Software\Tbccint_HKLM
Key Deleted : HKCU\Software\AppDataLow\Toolbar
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKCU\Software\AppDataLow\Software\Tbccint
Key Deleted : HKCU\Software\AppDataLow\Software\TbccintSearchScopes
Key Deleted : HKLM\SOFTWARE\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\GoogleUpdate.exe

***** [ Browsers ] *****

-\\ Internet Explorer v10.0.9200.17116


-\\ Mozilla Firefox v


-\\ Google Chrome v38.0.2125.104


*************************

AdwCleaner[R0].txt - [3389 octets] - [27/10/2014 11:56:36]
AdwCleaner[R1].txt - [3449 octets] - [27/10/2014 12:00:35]
AdwCleaner[S0].txt - [3078 octets] - [27/10/2014 12:05:20]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [3138 octets] ##########
 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.3.3 (10.21.2014:1)
OS: Windows 8 x64
Ran by Asus x502 on Mon 27/10/2014 at 12:09:47.01
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys



~~~ Files



~~~ Folders

Successfully deleted: [Folder] "C:\Users\Asus x502\appdata\local\cre"
Successfully deleted: [Folder] "C:\Users\Asus x502\appdata\local\pc_drivers_headquarters"



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Mon 27/10/2014 at 12:13:54.40
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

 

C:\AdwCleaner\Quarantine\C\ProgramData\Tbccint\IE\CT3289075\UninstallerUI.exe.vir    a variant of Win32/ClientConnect.A potentially unwanted application    deleted - quarantined
C:\AdwCleaner\Quarantine\C\ProgramData\Tbccint\Multi\CT3289075\UninstallerUI.exe.vir    a variant of Win32/ClientConnect.A potentially unwanted application    deleted - quarantined
C:\AdwCleaner\Quarantine\C\Users\Asus x502\AppData\Local\CRE\cflheckfmhopnialghigdlggahiomebp.crx.vir    a variant of Win32/Conduit.SearchProtect.N potentially unwanted application    deleted - quarantined
C:\AdwCleaner\Quarantine\C\Users\Asus x502\AppData\Local\NativeMessaging\CT3289075\1_0_2_0\TBMessagingHost.exe.vir    a variant of Win32/Toolbar.Conduit.AH potentially unwanted application    deleted - quarantined
C:\AdwCleaner\Quarantine\C\Users\Asus x502\AppData\Local\Tbccint\Chrome\CT3289075\CHUninstaller.exe.vir    a variant of Win32/ClientConnect.A potentially unwanted application    deleted - quarantined
C:\AdwCleaner\Quarantine\C\Users\Asus x502\AppData\Local\Tbccint\Chrome\CT3289075\UninstallerUI.exe.vir    a variant of Win32/ClientConnect.A potentially unwanted application    deleted - quarantined
C:\Users\Asus x502\Downloads\cbsidlm-cbsi188-ePub_to_PDF_Converter-ORG-75532612.exe    a variant of Win32/CNETInstaller.B potentially unwanted application    deleted - quarantined
C:\Windows\Installer\1870352e.msi    a variant of Win32/Bundled.Toolbar.Ask.D potentially unsafe application    deleted - quarantined
 



#6 Broni

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Posted 26 October 2014 - 10:59 PM

Reinstall Classic Shell START button.

 

How is computer doing?

 

p22002970.gif Update Adobe Flash Player: http://get.adobe.com/flashplayer/
Make sure you UN-check Yes, install McAfee Security Scan Plus

NOTE 1: Beginning with Adobe Flash Version 11.3, the universal installer includes the 32-bit and 64-bit versions of the Flash Player.
NOTE 2: While installing make sure you UN-check any extra garbage which wants to install alongside.

 

p22002970.gif Update your Java version here: http://www.java.com/en/download/manual.jsp
Alternate download: http://www.filehippo.com/search?q=java

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

Note 3: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.


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#7 virtually

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Posted 28 October 2014 - 06:18 AM

Thank you.  It seems much better.  When I bring up my home page (Google) is it normal for it to look like this in the address bar?

 

https://www.google.com.au/?gws_rd=cr&ei=3XpPVMP8Lti58gWKzID4AQ

 

I've never noticed before but I thought it should just be www.Google.com.



#8 Broni

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Posted 28 October 2014 - 06:59 PM

It's normal. See here: https://productforums.google.com/forum/#!topic/websearch/5Toplm6lXPQ

 

Your computer is clean p3879546.jpg

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download 51a5ce45263de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly ((you need to redownload these tools since they were removed by DelFix))

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3187642


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#9 virtually

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Posted 28 October 2014 - 07:46 PM

Thank you very much Broni.  :)



#10 Broni

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Posted 28 October 2014 - 08:02 PM

You're very welcome p22002759.gif


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