I've been an ardent follower of BleepingComputer for several years, but this is the first time I had to register to post about
a problem in my PC, in hoping to get help & assistance from here.
The PC is a Windows XP SP3 32 Bit.
The problem is after booting to Windows, the desktop (icons+ taskbar) won't load, only the background wallpaper visible.
Task Manager opens by CTR+ALT+DEL.
But in the File > New Task (Run) if I type to open any folder (e.g. 'Desktop', My Documents etc.); it gives the error: "There was a Problem Sending the Command to the Program".
Can't access to any drive or can't download anything from internet, since downloading requires it to "save" first in a folder, but
that folder doesn't open.
Also I notices if I type explorer.exe in the Run box of Task Manafer, the explorer.exe appears for fraction of a second in the
Processes list, then it disappears.
This started when I tried to delete an older version of Java manually from the "Java" folder in C:\Program Files.
Since it wasn't removed from the usual Add/Remove option in Control Panel and showed an MS Installer error there,
so I just manually deleting the files from that "Java" folder.
But some files could not be deleted as it was locked, so I used the app Unlocker to unlock them & delete.
As soon as it unlocked, all the open windows/tabs crashed and it was only the Wallpaper - the Desktop along with icons vanished.
Java wasn't removed fully, but screwed up the machine.
Now all I can do is to bring up the Task Manager everytime and open the essential applications from there by typing (e.g. firefox.exe).
Fortunately network connections still there and I can browse, but can't download anything from internet as nothing will be saved.
Steps taken already:
1. Ran sfc/scannow.
2. Ran chkdsk.
3. Done a system restore.
4. Scanned with Avast (installed in the computer - accessed it with command prompt) - Found no infection.
5. Scanned wih Eset Online Scanner (installed - accessed likewise) - Found no threats.
6. Scanned with herdProtect (installed - accessed likewise). - Found no infections.
I hope there's at least something before trying a Repair Install. Also a Re-install is not an option here, & this is the sole working computer available.
Thanks in advance for any help and assistance.