I use Microsoft Outlook 2003, and am unable to send any Emails at all even to myself, for the last two days, but have able to receive them from others.
The computer is a Dell Optiplex GX270, system is Microsoft Windows XP Prof Version 2002 SP3 4CPU 512 MB RAM
My Web browser is Mozilla Firefox, internet provider Time Warner Cable, and they would not help me as they said my email is a "third party" (even though my email is a Time Warner email address) and they do not support any third party emails.
I have restored the computer twice back to when the Email worked properly to no avail, I have avast antivirus running continually, and I ran Malwarebytes anti-malware which only came up with some PUPs, and that didn't help.
When I checked the error message that appeared in the lower right of the screen it said-
"Task 'pop-server.ca.rr.com-Sending'reportederror (0x800CCC78) : 'Unable to send the message. Please verify the e-mail address in your account properties. The server responeded: 530 Authentication is required before sending [R0107005]
I went to the email settings under Tools and under “Outgoing Server”, I checked off “Outgoing server needs authentication”. That didn’t help, even after restarting.
Now I keep getting the small rectangle that says “Enter network password. I have no idea what that password is, when I enter the email password, that does nothing, and that small screen won’t go away.
When I close email, it reopens and I get new emails with that “Enter Network Password” screen popping up again, and I still can’t send any emails.
Under Tools-Email Account-Change-Test Account-Settings , here is what I got:
Establish network connection Completed
Find Outgoing mail Server SMTP Completed
Find Incoming Mail Server POP3 Completed
Log onto Mail Server PO… Failed
Send Test email Failed
Outlook could not connect to the SMTP mail server because the server did not accept your user name or password
Logon to incoming mail server POP3 Outlook could not connect to the incoming POP3 mail server because the server did not accept your user name and password
I would appreciate any help you can give me. As I am not very good with computers and only know the basics, please explain things and all instructions in the simplest of terms.
I prefer to keep my email account as it is because I would like all my emails in one place.
Thank you in advance!