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Slow starting PC


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#1 Listermint

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Posted 23 October 2014 - 01:57 PM

I have a Toshiba Satellite C855D-S5320.

 

The specs:

Windows 8.1

Processor: AMD E2-1800 with Radeon HD Graohics 1.70 Ghz

Memory 6 GB

System type: 64-bit Operating System, x64-based processor

 

It has been slow starting. Would you look "under the hood" and help me figure out what the probelm is?



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#2 Allan

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Posted 23 October 2014 - 04:50 PM

Please define "slow". Also, at what point is it "slow"? Last, please boot to safe mode - is that faster?



#3 Listermint

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Posted 23 October 2014 - 07:29 PM

I don't know what happened but the computer is no longer slow. The average startup is about 47 seconds. The average shutdown is about 30 seconds.  I don't understand.

 

This brings me to my  second question. I have files that I know are redundant and unnecessary. What can I send you so you can help me decide what get shed of? I know I have 2 files called "Windows host process (Rundll32)". I think one of them might be malware.

 

Thanks



#4 Allan

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Posted 24 October 2014 - 05:08 AM

If you suspect malware please post in the Am I Infected forum on this site.



#5 Listermint

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Posted 24 October 2014 - 08:47 AM

I am not sure it is. I am a noobie. I am going by what I have read. You know how accurate that can be.



#6 Allan

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Posted 24 October 2014 - 09:48 AM

Again, if you suspect malware you should post in the Am I Infected forum. There's no harm in letting them help you check.






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