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Virus scan results show Java Trojan Downloader


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14 replies to this topic

#1 matt9978

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Posted 23 October 2014 - 07:54 AM

Hello

 

I ran a virus scan the other day and the reults showed "10 Malware found". See attached pic of scan results.

 

I use Win XP Home, V. 2002, SP3

My antivirus is Charter Security Suite.

 

I used a Microsoft provided program (Windows-KB890830-V5.17), and the reults are still there. Also used TDSSKILLER, with no help.

 

Also used Malwarebytes, and that removed two differant ones. But the original 10 still show up in ther Charter results. Ran Malwarebytes in safe mode, and showed nothing.

 

Moderator Edit: Moved from XP Forum to a more appropriate forum

Roger

Attached Files


Edited by rotor123, 23 October 2014 - 12:49 PM.


BC AdBot (Login to Remove)

 


#2 Broni

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Posted 23 October 2014 - 07:01 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"



p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 matt9978

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Posted 23 October 2014 - 08:12 PM

 Results of screen317's Security Check version 0.99.89  
 Windows XP Service Pack 3 x86   
 Internet Explorer 7 Out of date!
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Please wait while WMIC is being installed.d
i
s
p
l
a
y
N
a
m
e
ECHO is off.
C
o
m
p
u
t
e
r
ECHO is off.
S
e
c
u
r
i
t
y
ECHO is off.
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 Ad-Aware
 Java™ 6 Update 7  
 Java version out of Date!
 Adobe Flash Player 10 Flash Player out of Date!
 Adobe Flash Player     15.0.0.152  
 Adobe Reader XI  
 Mozilla Firefox 32.0.3 Firefox out of Date!  
````````Process Check: objlist.exe by Laurent````````  
 Ad-Aware AAWService.exe is disabled!
 Ad-Aware AAWTray.exe is disabled!
 Charter Security Suite apps ComputerSecurity Anti-Virus\FSGK32.EXE
 Charter Security Suite apps ComputerSecurity Anti-Virus\fssm32.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:: 7%
````````````````````End of Log``````````````````````
 

Farbar Service Scanner Version: 21-07-2014
Ran by Administrator (administrator) on 23-10-2014 at 19:44:48
Running from "C:\Documents and Settings\Administrator\Desktop"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============
Srservice Service is not running. Checking service configuration:
The start type of Srservice service is OK.
The ImagePath of Srservice service is OK.
The ServiceDll of Srservice: "C:\WINDOWS\system32\srsvc.dll".

sr Service is not running. Checking service configuration:
The start type of sr service is set to Disabled. The default start type is Boot.
The ImagePath of sr: "\SystemRoot\system32\DRIVERS\sr.sys".


System Restore Disabled Policy:
========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR"=DWORD:1


Security Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Other Services:
==============


File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => File is digitally signed
C:\WINDOWS\system32\Drivers\afd.sys => File is digitally signed
C:\WINDOWS\system32\Drivers\netbt.sys => File is digitally signed
C:\WINDOWS\system32\Drivers\tcpip.sys => File is digitally signed
C:\WINDOWS\system32\Drivers\ipsec.sys => File is digitally signed
C:\WINDOWS\system32\dnsrslvr.dll => File is digitally signed
C:\WINDOWS\system32\ipnathlp.dll => File is digitally signed
C:\WINDOWS\system32\netman.dll => File is digitally signed
C:\WINDOWS\system32\wbem\WMIsvc.dll => File is digitally signed
C:\WINDOWS\system32\srsvc.dll => File is digitally signed
C:\WINDOWS\system32\Drivers\sr.sys => File is digitally signed
C:\WINDOWS\system32\wscsvc.dll => File is digitally signed
C:\WINDOWS\system32\wbem\WMIsvc.dll => File is digitally signed
C:\WINDOWS\system32\wuauserv.dll => File is digitally signed
C:\WINDOWS\system32\qmgr.dll => File is digitally signed
C:\WINDOWS\system32\es.dll => File is digitally signed
C:\WINDOWS\system32\cryptsvc.dll => File is digitally signed
C:\WINDOWS\system32\svchost.exe => File is digitally signed
C:\WINDOWS\system32\rpcss.dll => File is digitally signed
C:\WINDOWS\system32\services.exe => File is digitally signed

Extra List:
=======
Gpc(6) IPSec(4) NetBT(5) PSched(7) Tcpip(3)
0x0A000000040000000100000002000000030000000A0000000900000008000000050000000600000007000000
IpSec Tag value is correct.

**** End of log ****



#4 matt9978

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Posted 23 October 2014 - 08:13 PM

 Results of screen317's Security Check version 0.99.89  
 Windows XP Service Pack 3 x86   
 Internet Explorer 7 Out of date!
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Please wait while WMIC is being installed.d
i
s
p
l
a
y
N
a
m
e
ECHO is off.
C
o
m
p
u
t
e
r
ECHO is off.
S
e
c
u
r
i
t
y
ECHO is off.
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 Ad-Aware
 Java™ 6 Update 7  
 Java version out of Date!
 Adobe Flash Player 10 Flash Player out of Date!
 Adobe Flash Player     15.0.0.152  
 Adobe Reader XI  
 Mozilla Firefox 32.0.3 Firefox out of Date!  
````````Process Check: objlist.exe by Laurent````````  
 Ad-Aware AAWService.exe is disabled!
 Ad-Aware AAWTray.exe is disabled!
 Charter Security Suite apps ComputerSecurity Anti-Virus\FSGK32.EXE
 Charter Security Suite apps ComputerSecurity Anti-Virus\fssm32.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:: 7%
````````````````````End of Log``````````````````````
 



#5 matt9978

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Posted 23 October 2014 - 08:19 PM

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 10/23/2014
Scan Time: 7:49:00 PM
Logfile:
Administrator: Yes

Version: 2.00.3.1025
Malware Database: v2014.10.23.09
Rootkit Database: v2014.10.22.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows XP Service Pack 3
CPU: x86
File System: NTFS
User: Administrator

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 342731
Time Elapsed: 24 min, 57 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)



#6 matt9978

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Posted 23 October 2014 - 08:23 PM

Minitoolbox log:

 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by Administrator (administrator) on 23-10-2014 at 20:21:46
Running from "C:\Documents and Settings\Administrator\Desktop"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================


127.0.0.1       localhost

========================= IP Configuration: ================================

Realtek RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC = Local Area Connection (Connected)


# ----------------------------------
# Interface IP Configuration         
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



        Host Name . . . . . . . . . . . . : Matt-PC

        Primary Dns Suffix  . . . . . . . :

        Node Type . . . . . . . . . . . . : Unknown

        IP Routing Enabled. . . . . . . . : No

        WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



        Connection-specific DNS Suffix  . :

        Description . . . . . . . . . . . : Realtek RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC

        Physical Address. . . . . . . . . : 00-22-64-24-56-E6

        Dhcp Enabled. . . . . . . . . . . : Yes

        Autoconfiguration Enabled . . . . : Yes

        IP Address. . . . . . . . . . . . : 192.168.1.2

        Subnet Mask . . . . . . . . . . . : 255.255.255.0

        Default Gateway . . . . . . . . . : 192.168.1.1

        DHCP Server . . . . . . . . . . . : 192.168.1.1

        DNS Servers . . . . . . . . . . . : 192.168.1.1

        Lease Obtained. . . . . . . . . . : Thursday, October 23, 2014 4:16:46 PM

        Lease Expires . . . . . . . . . . : Friday, October 24, 2014 4:16:46 PM

Server:  UnKnown
Address:  192.168.1.1

Name:    google.com
Addresses:  74.125.225.78, 74.125.225.73, 74.125.225.72, 74.125.225.66
      74.125.225.71, 74.125.225.68, 74.125.225.70, 74.125.225.69, 74.125.225.67
      74.125.225.64, 74.125.225.65



Pinging google.com [74.125.225.40] with 32 bytes of data:



Reply from 74.125.225.40: bytes=32 time=20ms TTL=50

Reply from 74.125.225.40: bytes=32 time=24ms TTL=50



Ping statistics for 74.125.225.40:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 20ms, Maximum = 24ms, Average = 22ms

Server:  UnKnown
Address:  192.168.1.1

Name:    yahoo.com
Addresses:  98.139.183.24, 206.190.36.45, 98.138.253.109



Pinging yahoo.com [98.139.183.24] with 32 bytes of data:



Reply from 98.139.183.24: bytes=32 time=45ms TTL=45

Reply from 98.139.183.24: bytes=32 time=43ms TTL=45



Ping statistics for 98.139.183.24:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 43ms, Maximum = 45ms, Average = 44ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 22 64 24 56 e6 ...... Realtek RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1     192.168.1.2      20
        127.0.0.0        255.0.0.0        127.0.0.1       127.0.0.1      1
      192.168.1.0    255.255.255.0      192.168.1.2     192.168.1.2      20
      192.168.1.2  255.255.255.255        127.0.0.1       127.0.0.1      20
    192.168.1.255  255.255.255.255      192.168.1.2     192.168.1.2      20
        224.0.0.0        240.0.0.0      192.168.1.2     192.168.1.2      20
  255.255.255.255  255.255.255.255      192.168.1.2     192.168.1.2      1
Default Gateway:       192.168.1.1
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\system32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (10/23/2014 08:20:42 PM) (Source: F-Secure DeepGuard) (User: )
Description: 3  2014-10-23  20:20:42-05:00  MATT-PC  MATT-PC\Administrator  F-Secure DeepGuard
 Application was blocked. This was determined to be a high-risk application by system control heuristics.
 Application path: \\?\c:\documents and settings\administrator\desktop\minitoolbox.exe
 File hash: 86e47b9890119b3e888adbca6acc86cf9678846a

Error: (10/23/2014 07:43:03 PM) (Source: F-Secure DeepGuard) (User: )
Description: 2  2014-10-23  19:43:03-05:00  MATT-PC  MATT-PC\Administrator  F-Secure DeepGuard
 Application was blocked. This was determined to be a high-risk application by system control heuristics.
 Application path: \\?\c:\documents and settings\administrator\desktop\fss.exe
 File hash: 49ae55766123fd6b3bc45066649a174481b72604

Error: (10/23/2014 07:42:29 PM) (Source: F-Secure DeepGuard) (User: )
Description: 1  2014-10-23  19:42:28-05:00  MATT-PC  MATT-PC\Administrator  F-Secure DeepGuard
 Application was blocked. This was determined to be a high-risk application by system control heuristics.
 Application path: \\?\c:\documents and settings\administrator\desktop\fss.exe
 File hash: 49ae55766123fd6b3bc45066649a174481b72604

Error: (10/22/2014 00:08:56 PM) (Source: F-Secure Anti-Virus) (User: )
Description: 3  2014-10-22  12:08:56-05:00  MATT-PC  MATT-PC\Administrator  F-Secure Anti-Virus
 Manual scanning was finished - workstation was found infected!

Error: (10/22/2014 08:40:26 AM) (Source: F-Secure Anti-Virus) (User: )
Description: 2  2014-10-22  08:40:24-05:00  MATT-PC  MATT-PC\Administrator  F-Secure Anti-Virus
 Manual scanning was finished - workstation was found infected!

Error: (10/21/2014 10:07:31 PM) (Source: F-Secure Anti-Virus) (User: )
Description: 1  2014-10-21  22:07:30-05:00  MATT-PC  MATT-PC\Administrator  F-Secure Anti-Virus
 An error occurred while scanning \DEVICE\HARDDISKVOLUME1\PROGRAM FILES\VSO\COPYTODVD\COPYTOCD.EXE.

Error: (10/21/2014 08:46:44 PM) (Source: F-Secure Anti-Virus) (User: )
Description: 1  2014-10-21  20:46:44-05:00  MATT-PC  MATT-PC\Administrator  F-Secure Anti-Virus
 Manual scanning was finished - workstation was found infected!

Error: (10/21/2014 07:49:09 PM) (Source: F-Secure Anti-Virus) (User: )
Description: 4  2014-10-21  19:49:09-05:00  MATT-PC  MATT-PC\Administrator  F-Secure Anti-Virus
 Manual scanning was finished - workstation was found infected!

Error: (10/21/2014 04:46:47 PM) (Source: F-Secure Anti-Virus) (User: )
Description: 3  2014-10-21  16:46:47-05:00  MATT-PC  MATT-PC\Administrator  F-Secure Anti-Virus
 Malicious code found in file C:\Documents and Settings\Administrator\Application Data\Sun\Java\Deployment\cache\6.0\54\f91ed36-610b7a47.
 Infection: Exploit:Java/Majava.E
 Action: The file was quarantined.

Error: (10/21/2014 04:24:57 PM) (Source: F-Secure Anti-Virus) (User: )
Description: 2  2014-10-21  16:24:56-05:00  MATT-PC  MATT-PC\Administrator  F-Secure Anti-Virus
 Manual scanning was finished - workstation was found infected!


System errors:
=============
Error: (10/22/2014 04:15:53 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: DCOM got error "%%1084" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (10/22/2014 01:28:04 PM) (Source: DCOM) (User: MATT-PC)
Description: DCOM got error "%%1084" attempting to start the service netman with arguments ""
in order to run the server:
{BA126AE5-2166-11D1-B1D0-00805FC1270E}

Error: (10/22/2014 01:27:17 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: DCOM got error "%%1084" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (10/22/2014 01:26:39 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
AFD
Fips
intelppm
IPSec
MRxSmb
NetBIOS
NetBT
RasAcd
Rdbss
Tcpip

Error: (10/22/2014 01:26:39 PM) (Source: Service Control Manager) (User: )
Description: The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error:
%%31

Error: (10/22/2014 01:26:39 PM) (Source: Service Control Manager) (User: )
Description: The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error:
%%31

Error: (10/22/2014 01:26:39 PM) (Source: Service Control Manager) (User: )
Description: The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:
%%31

Error: (10/22/2014 01:26:39 PM) (Source: Service Control Manager) (User: )
Description: The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error:
%%31

Error: (10/22/2014 01:25:09 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: DCOM got error "%%1084" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (10/22/2014 00:17:50 PM) (Source: DCOM) (User: MATT-PC)
Description: DCOM got error "%%1084" attempting to start the service netman with arguments ""
in order to run the server:
{BA126AE5-2166-11D1-B1D0-00805FC1270E}


Microsoft Office Sessions:
=========================
Error: (02/09/2014 04:01:50 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6557.5001, Microsoft Office Version: 12.0.6425.1000. This session lasted 963072 seconds with 1860 seconds of active time.  This session ended with a crash.

Error: (09/22/2013 00:24:26 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6557.5001, Microsoft Office Version: 12.0.6425.1000. This session lasted 3343223 seconds with 4920 seconds of active time.  This session ended with a crash.

Error: (05/19/2013 00:28:13 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6557.5001, Microsoft Office Version: 12.0.6425.1000. This session lasted 425790 seconds with 120 seconds of active time.  This session ended with a crash.

Error: (08/30/2012 06:25:00 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6557.5001, Microsoft Office Version: 12.0.6425.1000. This session lasted 3006186 seconds with 2160 seconds of active time.  This session ended with a crash.

Error: (06/10/2010 01:56:57 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6514.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 59 seconds with 0 seconds of active time.  This session ended with a crash.



=========================== Installed Programs ============================
18 Wheels of Steel: Convoy 1.0 (HKLM\...\18 Wheels of Steel: Convoy) (Version: 1.0 - ValuSoft)
ABBYY FineReader 9.0 Sprint (HKLM\...\ABBYY FineReader 9.0 Sprint) (Version: 9.01.513.58212 - ABBYY)
ABBYY FineReader 9.0 Sprint (Version: 9.01.513.58212 - ABBYY) Hidden
ACDSee 10 Photo Manager (HKLM\...\{F8B98EB6-FC06-45BF-87D4-9784E0408611}) (Version: 10.0.219 - ACD Systems International)
Acrobat.com (HKLM\...\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.7.186 - Adobe Systems Incorporated)
Acrobat.com (Version: 1.7.186 - Adobe Systems Incorporated) Hidden
Ad-Aware (HKLM\...\Ad-Aware) (Version:  - Lavasoft)
Ad-Aware (Version: 8.1.1 - Lavasoft) Hidden
Adobe AIR (HKLM\...\Adobe AIR) (Version: 1.5.2.8870 - Adobe Systems Inc.)
Adobe AIR (Version: 1.5.2.8870 - Adobe Systems Inc.) Hidden
Adobe Flash Player 10 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 10.0.45.2 - Adobe Systems Incorporated)
Adobe Flash Player 15 Plugin (HKLM\...\Adobe Flash Player Plugin) (Version: 15.0.0.152 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.08) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.08 - Adobe Systems Incorporated)
Altiris Software Virtualization Agent (HKLM\...\{7D8DBB7C-1C55-4950-A107-043C164F379A}) (Version: 2.1.2096 - Altiris, Inc.)
ALZip (HKLM\...\ALZip_is1) (Version: 6.7 - ESTsoft Corp.)
CDBurnerXP (HKLM\...\{7E265513-8CDA-4631-B696-F40D983F3B07}_is1) (Version: 4.3.7.2316 - CDBurnerXP)
Charter Security Suite (HKLM\...\F-Secure ServiceEnabler 42626) (Version: 1.83.311.0 - F-Secure Corporation)
Charter Security Suite (Version: 1.83.311.0 - F-Secure Corporation) Hidden
Computer Security 12.83.104.0 (release) (Version: 12.83.104.0 - F-Secure Corporation) Hidden
Cool Edit Pro 2.0 (HKLM\...\Cool Edit Pro 2.0) (Version:  - )
CopyToDVD (HKLM\...\{93884E34-FD8F-46A9-A4D4-402868A5D51F}_is1) (Version: 2.4.9 - VSO Software)
Download Navigator (HKLM\...\{3A3A3B34-6EA2-4031-8580-D66D29533E89}) (Version: 3.4.0 - SEIKO EPSON CORPORATION)
Dropbox (HKCU\...\Dropbox) (Version: 2.10.30 - Dropbox, Inc.)
DVD Decrypter (Remove Only) (HKLM\...\DVD Decrypter) (Version:  - )
EASEUS Todo Backup 1.1 (HKLM\...\EASEUS Todo Backup 1.1_is1) (Version:  - EASEUS)
EasyRecovery Professional (HKLM\...\InstallShield_{268723B7-A994-4286-9F85-B974D5CAFC7B}) (Version: 6.12.02 - Kroll Ontrack Inc.)
EasyRecovery Professional (Version: 6.12.02 - Kroll Ontrack Inc.) Hidden
EPSON Connect version 1.0 (HKLM\...\EPSON Connect_is1) (Version: 1.0 - Epson America Inc.)
Epson Customer Participation (HKLM\...\{814FA673-A085-403C-9545-747FC1495069}) (Version: 1.4.0.0 - SEIKO EPSON CORPORATION)
Epson Event Manager (HKLM\...\{44F72193-F59C-4303-BAE8-E3E4BC1C122C}) (Version: 3.01.0003 - Seiko Epson Corporation)
Epson FAX Utility (HKLM\...\{0CBE6C93-CB2E-4378-91EE-12BE6D4E2E4A}) (Version: 1.30.00 - SEIKO EPSON CORPORATION)
Epson PC-FAX Driver (HKLM\...\EPSON PC-FAX Driver 2) (Version:  - )
EPSON Scan (HKLM\...\EPSON Scanner) (Version:  - Seiko Epson Corporation)
EPSON WF-2540 Series Printer Uninstall (HKLM\...\EPSON WF-2540 Series) (Version:  - SEIKO EPSON Corporation)
EPSON WorkForce 610 Series Printer Uninstall (HKLM\...\EPSON WorkForce 610 Series) (Version:  - SEIKO EPSON Corporation)
EpsonNet Print (HKLM\...\{3E31400D-274E-4647-916C-2CACC3741799}) (Version: 2.5.00 - SEIKO EPSON CORPORATION)
F-Secure CCF Reputation (Version: 1.0.25.1877 - F-Secure) Hidden
F-Secure CCF Scanning 1.43.102.193 (release) (Version: 1.43.102.193 - F-Secure Corporation) Hidden
F-Secure Network CCF 1.02.128 (Version: 1.02.128.1 - F-Secure Corporation) Hidden
Google Earth Plug-in (HKLM\...\{4AB54F11-2F8C-11E3-B09F-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Update Helper (Version: 1.3.25.5 - Google Inc.) Hidden
High Definition Audio Driver Package - KB888111 (HKLM\...\KB888111WXPSP2) (Version: 20040219.000000 - Microsoft Corporation)
HP Backup and Recovery Manager (HKLM\...\{3F9F7336-6DF8-476F-ABF6-C70A17FAF619}) (Version: 2.5C - Hewlett-Packard Company)
HP Help and Support (HKLM\...\{A93C4E94-1005-489D-BEAA-B873C1AA6CFC}) (Version: 4.2.0010 - HPQ)
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version:  - )
InterActual Player (HKLM\...\InterActual Player) (Version:  - )
InterVideo Register Manager (Version: 1.0.4.0 - InterVideo Inc.) Hidden
InterVideo WinDVD (HKLM\...\{91810AFC-A4F8-4EBA-A5AA-B198BBC81144}) (Version: 5.0-B11.1274 - InterVideo Inc.)
Java™ 6 Update 7 (HKLM\...\{3248F0A8-6813-11D6-A77B-00B0D0160070}) (Version: 1.6.0.70 - Sun Microsystems, Inc.)
John Deere North American Farmer (HKLM\...\John Deere North American Farmer_is1) (Version:  - Destineer)
LogMeIn (HKLM\...\{9905E4C1-14D8-4522-88FE-FD00B51A20DC}) (Version: 4.1.4408 - LogMeIn, Inc.)
Malwarebytes Anti-Malware version 2.0.3.1025 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.3.1025 - Malwarebytes Corporation)
Microsoft .NET Framework 1.1 (HKLM\...\Microsoft .NET Framework 1.1  (1033)) (Version:  - )
Microsoft .NET Framework 1.1 (Version: 1.1.4322 - Microsoft) Hidden
Microsoft .NET Framework 1.1 Security Update (KB2833941) (HKLM\...\M2833941) (Version:  - )
Microsoft .NET Framework 1.1 Security Update (KB979906) (HKLM\...\M979906) (Version:  - )
Microsoft .NET Framework 2.0 Service Pack 2 (HKLM\...\{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}) (Version: 2.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.0 Service Pack 2 (HKLM\...\{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}) (Version: 3.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft Flight Simulator X (HKLM\...\InstallShield_{9527A496-5DF9-412A-ADC7-168BA5379CA6}) (Version: 10.0.60905 - Microsoft Game Studios)
Microsoft Flight Simulator X (Version: 10.0.60905 - Microsoft Game Studios) Hidden
Microsoft Flight Simulator X Demo (HKLM\...\InstallShield_{B98A34C0-A6A2-4087-B272-557C1C6D0A07}) (Version: 10.0.60905 - Microsoft Game Studios)
Microsoft Flight Simulator X Demo (Version: 10.0.60905 - Microsoft Game Studios) Hidden
Microsoft Internationalized Domain Names Mitigation APIs (Version:  - Microsoft Corporation) Hidden
Microsoft National Language Support Downlevel APIs (Version:  - Microsoft Corporation) Hidden
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (Version:  - Microsoft) Hidden
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Enterprise 2007 (HKLM\...\ENTERPRISE) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Enterprise 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office File Validation Add-In (HKLM\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (Version:  - Microsoft) Hidden
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Software Update for Web Folders  (English) 12 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Train Simulator (HKLM\...\Train Simulator 1.0) (Version:  - )
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
MotoCast (HKLM\...\{5401CEE8-3C2D-4835-A802-213306537FF4}) (Version: 2.0.31 - Motorola Mobility)
Motorola Device Manager (HKLM\...\{28DB8373-C1BB-444F-A427-A55585A12ED7}) (Version: 2.4.5 - Motorola Mobility)
Motorola Device Software Update (Version: 13.09.3001 - Motorola Mobility) Hidden
MOTOROLA MEDIA LINK (Version: 1.9.0002.0 - Motorola) Hidden
Motorola Mobile Drivers Installation 6.3.0 (HKLM\...\{A55747C1-4651-433D-B082-478874FF7516}) (Version: 6.3.0 - Motorola Mobility LLC)
Mozilla Firefox 32.0.3 (x86 en-US) (HKLM\...\Mozilla Firefox 32.0.3 (x86 en-US)) (Version: 32.0.3 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP2 Parser and SDK (HKLM\...\{716E0306-8318-4364-8B8F-0CC4E9376BAC}) (Version: 4.20.9818.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (HKLM\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
MSXML 6 Service Pack 2 (KB954459) (HKLM\...\{1A528690-6A2D-4BC5-B143-8C4AE8D19D96}) (Version: 6.20.1099.0 - Microsoft Corporation)
Music Manager (HKCU\...\MusicManager) (Version:  - Google, Inc.)
OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0 - Microsoft Corporation) Hidden
Online Safety 2.83.1346.10 (Version: 2.83.1346.10 - F-Secure Corporation) Hidden
Paint.NET v3.36 (HKLM\...\{43602F34-1AA3-44FB-AEB2-D08C2C73743F}) (Version: 3.36.0 - dotPDN LLC)
PDF Complete (HKLM\...\PDF Complete) (Version: 3.5.22 - PDF Complete, Inc.)
QuickTime (HKLM\...\{216AB108-2AE1-4130-B3D5-20B2C4C80F8F}) (Version: 7.60.92.0 - Apple Inc.)
Quintessential Player (HKLM\...\Quintessential Player) (Version: 4.51 - Quinnware)
Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 5.10.0.5508 - Realtek Semiconductor Corp.)
SideWinder Precision 2 (HKLM\...\SideWinder Precision 2) (Version:  - )
SimCity 2000 Special Edition (HKLM\...\GOGPACKSIMCITY2000_is1) (Version: 2.0.0.14 - GOG.com)
Sonic UDF Reader (HKLM\...\{1206EF92-2E83-4859-ACCB-2048C3CB7DA6}) (Version: 5.2.1 - Sonic Solutions)
Sony Picture Utility (HKLM\...\{D5068583-D569-468B-9755-5FBF5848F46F}) (Version: 3.0.00.11220 - Sony Corporation)
Update for 2007 Microsoft Office System (KB967642) (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (HKLM\...\{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}.KB963707) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (HKLM\...\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2836939v3) (Version: 3 - Microsoft Corporation)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition (HKLM\...\{90120000-001A-0409-0000-0000000FF1CE}_ENTERPRISE_{ED38F8A3-4F61-494E-8BCA-E3AC7760C924}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2863811) 32-Bit Edition (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{53DEC068-4690-4F6B-9946-7D21EF02236B}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2899475) 32-Bit Edition (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{23AE87D8-AB2F-4539-935C-442BC976F469}) (Version:  - Microsoft)
Update for Windows Internet Explorer 7 (KB976749) (HKLM\...\KB976749-IE7) (Version: 1 - Microsoft Corporation)
Update for Windows Internet Explorer 7 (KB980182) (HKLM\...\KB980182-IE7) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2141007) (HKLM\...\KB2141007) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2345886) (HKLM\...\KB2345886) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2467659) (HKLM\...\KB2467659) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2749655) (HKLM\...\KB2749655) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2904266) (HKLM\...\KB2904266) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2934207) (HKLM\...\KB2934207) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB951978) (Version: 1 - Microsoft Corporation) Hidden
Update for Windows XP (KB955759) (HKLM\...\KB955759) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB955839) (HKLM\...\KB955839) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB967715) (HKLM\...\KB967715) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB968389) (HKLM\...\KB968389) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB971029) (HKLM\...\KB971029) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB971737) (HKLM\...\KB971737) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB973687) (HKLM\...\KB973687) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB973815) (HKLM\...\KB973815) (Version: 1 - Microsoft Corporation)
Visual C++ 2008 x86 Runtime - (v9.0.30729) (Version: 9.0.30729 - Microsoft Corporation) Hidden
Visual C++ 2008 x86 Runtime - v9.0.30729.01 (HKLM\...\{F333A33D-125C-32A2-8DCE-5C5D14231E27}.vc_x86runtime_30729_01) (Version: 9.0.30729.01 - Microsoft Corporation)
Vuze (HKLM\...\8461-7759-5462-8226) (Version: 4.5 - Vuze Inc.)
WebFldrs XP (Version: 9.50.7523 - Microsoft Corporation) Hidden
Windows Genuine Advantage Notifications (KB905474) (HKLM\...\WgaNotify) (Version: 1.9.0040.0 - Microsoft Corporation)
Windows Genuine Advantage Validation Tool (KB892130) (HKLM\...\KB892130) (Version:  - Microsoft Corporation)
Windows Genuine Advantage Validation Tool (KB892130) (HKLM\...\WGA) (Version: 1.7.0069.2 - Microsoft Corporation)
Windows Internet Explorer 7 (HKLM\...\ie7) (Version: 20070813.185237 - Microsoft Corporation)
Windows XP Service Pack 3 (HKLM\...\Windows XP Service Pack) (Version: 20080414.031525 - Microsoft Corporation)
WinRAR archiver (HKLM\...\WinRAR archiver) (Version:  - )

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 30%
Total physical RAM: 3318.17 MB
Available physical RAM: 2292.29 MB
Total Pagefile: 5202.31 MB
Available Pagefile: 4208.43 MB
Total Virtual: 2047.88 MB
Available Virtual: 1981.01 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:137.03 GB) (Free:97.63 GB) NTFS
2 Drive d: (HP_RECOVERY) (Fixed) (Total:12 GB) (Free:8.02 GB) NTFS
9 Drive k: (500) (Fixed) (Total:465.76 GB) (Free:383.12 GB) NTFS

========================= Users: ========================================

User accounts for \\MATT-PC

Administrator            ASPNET                   Guest                    
HelpAssistant            LogMeInRemoteUser        SUPPORT_388945a0         

========================= Restore Points ==================================


**** End of log ****
 



#7 matt9978

matt9978
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  • Members
  • 11 posts
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  • Gender:Male
  • Location:St. Louis (Metro East)
  • Local time:09:13 AM

Posted 23 October 2014 - 08:48 PM

Malwarebyte Anti root kit scan log:

 

Malwarebytes Anti-Rootkit BETA 1.07.0.1012
www.malwarebytes.org

Database version: v2014.10.23.09

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 7.0.5730.13
Administrator :: MATT-PC [administrator]

10/23/2014 8:25:57 PM
mbar-log-2014-10-23 (20-25-57).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 337413
Time elapsed: 20 minute(s), 48 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)
 



#8 matt9978

matt9978
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Posted 23 October 2014 - 08:55 PM

Rkill 2.6.8 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 10/23/2014 08:49:06 PM in x86 mode.
Windows Version: Microsoft Windows XP Service Pack 3

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * C:\WINDOWS\system32\PSIService.exe (PID: 528) [WD-HEUR]
 * C:\WINDOWS\SMINST\Scheduler.exe (PID: 2900) [WD-HEUR]
 * C:\WINDOWS\System32\DLA\DLACTRLW.EXE (PID: 2916) [WD-HEUR]

3 proccesses terminated!

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * System Restore Disabled

   [HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
   "DisableSR" = dword:00000001

 * Reparse Point/Junctions Found (Most likely legitimate)!

     * C:\WINDOWS\Microsoft.NET\assembly\GAC_32\System.EnterpriseServices\v4.0_4.0.0.0__b03f5f7f11d50a3a => C:\WINDOWS\WinSxS\x86_System.EnterpriseServices_b03f5f7f11d50a3a_4.0.0.0_x-ww_29b51492 [Dir]

Checking Windows Service Integrity:

 * System Restore Service (srservice) is not Running.
   Startup Type set to: Automatic

 * System Restore Filter Driver (sr) is not Running.
   Startup Type set to: Disabled

 * Update [Missing Service]

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * HOSTS file entries found:

  127.0.0.1       localhost

Program finished at: 10/23/2014 08:49:52 PM
Execution time: 0 hours(s), 0 minute(s), and 46 seconds(s)
 



#9 matt9978

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Posted 23 October 2014 - 08:57 PM

Thats all of it. The only thing I couldnt do was attach the Malwarebyte 2.0 scan log (being new here, I'm not sure how to do that yet).

 

I was able to copy and paste it, though.



#10 Broni

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Posted 23 October 2014 - 09:31 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Please run a free online scan with the ESET Online Scanner.

  • Disable your antivirus program
  • Internet Explorer users - Click on this link to open ESET OnlineScan.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on ESET Smart Installer to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Check "Enable detection of potentially unwanted applications".
  • Click Advanced settings and make sure all 4 boxes are checkmarked (two of them are already checkmarked by default).
    Do NOT checkmark "Use custom proxy settings"
  • Click the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#11 matt9978

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Posted 24 October 2014 - 08:28 AM

# AdwCleaner v4.001 - Report created 24/10/2014 at 06:55:11
# DB v
# Updated 20/10/2014 by Xplode
# Operating System : Microsoft Windows XP Service Pack 3 (32 bits)
# Username : Administrator - MATT-PC
# Running from : C:\Documents and Settings\Administrator\Desktop\adwcleaner_4.001.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****


***** [ Scheduled Tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\Conduit.Engine
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2504091
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{9AFB8248-617F-460D-9366-D71CDEDA3179}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{201F27D4-3704-41D6-89C1-AA35E39143ED}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3041D03E-FD4B-44E0-B742-2D9B88305F98}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{201F27D4-3704-41D6-89C1-AA35E39143ED}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{3041D03E-FD4B-44E0-B742-2D9B88305F98}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
Key Deleted : HKLM\SOFTWARE\Conduit
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\conduitEngine

***** [ Browsers ] *****

-\\ Internet Explorer v7.0.6000.21376


-\\ Mozilla Firefox v32.0.3 (x86 en-US)

[6tp5lfxu.default] - Line Deleted : user_pref("extensions.snipit.askTbInstalled", true);

*************************

AdwCleaner[R0].txt - [2194 octets] - [24/10/2014 06:51:59]
AdwCleaner[S0].txt - [2138 octets] - [24/10/2014 06:55:11]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [2198 octets] ##########
 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.3.3 (10.21.2014:1)
OS: Microsoft Windows XP x86
Ran by Administrator on Fri 10/24/2014 at  7:07:25.98
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys



~~~ Files

Successfully deleted: [File] "C:\WINDOWS\wininit.ini"



~~~ Folders



~~~ FireFox

Emptied folder: C:\Documents and Settings\Administrator\Application Data\mozilla\firefox\profiles\6tp5lfxu.default\minidumps [15 files]





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Fri 10/24/2014 at  7:10:56.68
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 


ESET Scan reults:

 

C:\Program Files\Vuze\.install4j\i4j_extf_12_5p83tu.exe    a variant of Win32/Bundled.Toolbar.Ask.G potentially unsafe application    deleted - quarantined
C:\Program Files\Vuze\.install4j\i4j_extf_7_5p83tu.exe    a variant of Win32/Bundled.Toolbar.Ask.G potentially unsafe application    deleted - quarantined
C:\Program Files\Vuze\.install4j\i4j_extf_9_5p83tu.xpi    Win32/Toolbar.Conduit.A potentially unwanted application    deleted - quarantined
 



#12 matt9978

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Posted 24 October 2014 - 10:45 AM

Well, I ran a Charter scan again. Showing zero viruses, spyware, suspicious items, and riskware, 

 

Of the 80,000 files scanned, three were not.

 

Cannot open file: C:\HIBERFIL.SYS

Cannot open file: C:\PAGEFILE.SYS

An error occurred while scanning C:\Documents and Settings\Administrator\Local Settings\Temp\Quarantine.exe [F-Secure Hydra]

 

Are those anything to worry about?



#13 Broni

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Posted 24 October 2014 - 06:48 PM

No.

Two first are locked system files, the other one comes from AdwCleaner.

 

How is computer doing?

 

p22002970.gif Update Firefox to the current 33.0 version.

 

p22002970.gif Update Adobe Flash Player: http://get.adobe.com/flashplayer/
Make sure you UN-check Yes, install McAfee Security Scan Plus

NOTE 1: Beginning with Adobe Flash Version 11.3, the universal installer includes the 32-bit and 64-bit versions of the Flash Player.
NOTE 2: While installing make sure you UN-check any extra garbage which wants to install alongside.

 

p22002970.gif Update your Java version here: http://www.java.com/en/download/manual.jsp
Alternate download: http://www.filehippo.com/search?q=java

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

Note 3: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.


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#14 matt9978

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Posted 24 October 2014 - 06:55 PM

System is doing good. 

 

I appreciate all your help. 

 

I cant thank you enough for helping me with this issue!



#15 Broni

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Posted 24 October 2014 - 07:10 PM

Your computer is clean p3879546.jpg

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download 51a5ce45263de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly ((you need to redownload these tools since they were removed by DelFix))

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3187642


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