Hello kennyD1, welcome to Bleeping Computer's Malware Removal forum!
My username is LiquidTension, but you can call me Adam. I will be assisting you with your malware-related problems.
If you would allow me to call you by your first name I would prefer that.
Please read through the points below to ensure this process moves as quickly and efficiently as possible.
- Please read through my instructions thoroughly, and ensure you carry out each step in the order specified.
- Please do not post logs using the CODE, QUOTE or ATTACHMENT format. Logs should be posted directly in plain text. If you receive an error whilst posting, please break the log in half and use multiple posts.
- Please do not run any tools or take any steps other than those I provide for you. Independent efforts may make matters worse, and will affect my ability in ascertaining the current situation and providing the best set of instructions for you.
- Please backup important files before proceeding with my instructions. Malware removal can be unpredictable.
- If you come across any issues whilst following my instructions, please stop and inform me of the issue in as much detail as possible. Please do not hesitate to ask before proceeding.
- Topics are locked if no response is made after 4 days. Please inform me if you require additional time to complete my instructions.
- Ensure you are following this topic. Click at the top of the page.
Please consider the following warning before proceeding.
Your P2P software can be removed by following the instructions below.
I see you have peer-to-peer (P2P) file sharing software installed on your computer (BitComet 1.36 64-bit). I advise you avoid P2P file sharing programmes; they are a security risk which can make your computer susceptible to malware. File sharing networks are thoroughly infected and infested with malware - worms, backdoor Trojans, IRCBots, and rootkits propagate via P2P file sharing networks, gaming, and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans, and spyware. The best way to reduce the risk of infection is to avoid these types of web sites and not use P2P applications. Please read the following articles for more information.
If you choose not to, please refrain from using the programme(s) during this process.
- Press the Windows Key + r on your keyboard at the same time. Type appwiz.cpl and click OK.
- Search for the aforementioned programmes, right-click and click Uninstall.
Did you install this programme? Yahoo! Messenger
Farbar Recovery Scan Tool (FRST) Script
NOTICE: This script is intended for use on this particular machine. Do not use this script on any other machine; doing so may cause damage to your Operating System.
- Right-Click FRST64.exe and select Run as administrator to run the programme.
- Click Fix.
- A log (Fixlog.txt) will open on your desktop. Copy the contents of the log and paste in your next reply.
Junkware Removal Tool (JRT)
- Please download Junkware Removal Tool and save the file to your Desktop.
- Temporarily disable your anti-virus software. For instructions, please refer to the following link.
- Right-Click JRT.exe and select Run as administrator to run the programme.
- Follow the prompts and allow the scan to run uninterrupted.
- Upon completion, a log (JRT.txt) will open on your desktop.
- Re-enable your anti-virus software.
- Copy the contents of JRT.txt and paste in your next reply.
In your next reply please include the following logs. Please be sure to copy and paste the requested logs, as well as provide information on any questions I may have asked.
- Did you install the programme?