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ZEUS Trojan


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#1 rlight

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Posted 20 October 2014 - 09:23 PM

I had a problem today trying to download an ereader book on to a KIndle.  When I called Amazon customer service the rep checked my order and said that the payment for the ebook went to a hacker.  So, the rep had me go to Gotoassist.com and he then proceeded to check my computer.  His finding was that I had the ZEUS TROJAN on my computer.

 

He told me that the only way to resolve this problem was to contact a company called Cisco or find a Level 11 technician.  Also, he told me that I could not contact this company directly, that it had to go through him. He assisted me in connecting to a so called Level 11 tech,  He told me that a computer technician could not fix this problem, because my IP address was affected and not the computer.

 

I was quite suspicious of this whole thing and ended the phone call.

 

What would you recommend?

 

rlight

 

UPDATE:  I just found out that this whole conversation with with what I thought was Amazon customer service, was a total SCAM!!  So, I won't need anyones help.  Thank you.


Edited by rlight, 20 October 2014 - 10:19 PM.


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#2 quietman7

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Posted 21 October 2014 - 05:39 PM

Good job catching this as a scam. :thumbup2:
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