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Computer clock is not synching properly and getting many BSODs


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#1 Bwillow

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Posted 20 October 2014 - 07:40 PM

Sorry, this is my first time posting in a computer forum, so I am not completely sure about what information I need to provide when asking for help, but here goes~ Yesterday, our power went out for a couple of seconds and since then, my computer clock has been completely off-synch. I have tried to re-synch it multiple times, but it always goes back to being un-synched when I restart or I crash. That brings me to the more annoying problem I am now having: constant BSODs with errors such as: reference by pointer, memory management, bad pool header, system service exception, kernel security check failure, and IRQL not less or equal. I have tried to do several command prompts to scan and repair errors my computer might have, but I am still getting the BSODs as often as every 10 minutes or so. I have also tried to wipe and re-install Windows 8.1 with no luck. I always get a message that it could not be done, and I have attempted to do so from the Windows DVD that I bought to install it in the first place, as well as from an ISO file I downloaded and the Microsoft site itself. This problem is driving me nuts, as I am sure many people who have been in a similar situation can understand, and any help provided would be greatly appreciated. I am basically wondering which part of my computer the problem seems to be coming from. It is only a few months old sadly, but hopefully I can solve the problem or replace whichever part is causing the problem. Below are my specs:

 

GPU - GeForce GTX 780 Ti
CPU - Intel® Core™ i7-4770K CPU @ 3.50GHz
Memory - 16.00 GB RAM (15.94 GB usable)
Current resolution - 2560 x 1440, 59Hz
Driver Version 344.11
OS - Microsoft Windows 8.1

 

I have also run the MiniToolbox by Farbar to see my log of errors, and this is what came up:

 

========================= Event log errors: ===============================

Application errors:
==================
Error: (10/20/2014 00:03:46 PM) (Source: Application Error) (User: )
Description: Faulting application name: TiWorker.exe, version: 6.3.9600.17031, time stamp: 0x53087091
Faulting module name: cbscore.dll, version: 6.3.9600.17246, time stamp: 0x53daea62
Exception code: 0xc0000005
Fault offset: 0x000000000008a35f
Faulting process id: 0x1c48
Faulting application start time: 0xTiWorker.exe0
Faulting application path: TiWorker.exe1
Faulting module path: TiWorker.exe2
Report Id: TiWorker.exe3
Faulting package full name: TiWorker.exe4
Faulting package-relative application ID: TiWorker.exe5

Error: (10/20/2014 00:03:37 PM) (Source: Application Error) (User: )
Description: Faulting application name: TiWorker.exe, version: 6.3.9600.17031, time stamp: 0x53087091
Faulting module name: wcp.dll, version: 6.3.9600.17246, time stamp: 0x53daee26
Exception code: 0xc0000005
Fault offset: 0x00000000000967d8
Faulting process id: 0x1c7c
Faulting application start time: 0xTiWorker.exe0
Faulting application path: TiWorker.exe1
Faulting module path: TiWorker.exe2
Report Id: TiWorker.exe3
Faulting package full name: TiWorker.exe4
Faulting package-relative application ID: TiWorker.exe5

Error: (10/20/2014 00:03:25 PM) (Source: Application Error) (User: )
Description: Faulting application name: TiWorker.exe, version: 6.3.9600.17031, time stamp: 0x53087091
Faulting module name: wcp.dll, version: 6.3.9600.17246, time stamp: 0x53daee26
Exception code: 0xc0000005
Fault offset: 0x000000000009c456
Faulting process id: 0x1adc
Faulting application start time: 0xTiWorker.exe0
Faulting application path: TiWorker.exe1
Faulting module path: TiWorker.exe2
Report Id: TiWorker.exe3
Faulting package full name: TiWorker.exe4
Faulting package-relative application ID: TiWorker.exe5

Error: (10/20/2014 00:07:21 PM) (Source: Microsoft-Windows-LoadPerf) (User: )
Description: Installing the performance counter strings for service .NET CLR Data () failed. The first DWORD in the Data section contains the error code.

Error: (10/20/2014 00:07:21 PM) (Source: Microsoft-Windows-LoadPerf) (User: )
Description: Installing the performance counter strings for service .NET CLR Networking () failed. The first DWORD in the Data section contains the error code.

Error: (10/20/2014 00:07:21 PM) (Source: Microsoft-Windows-LoadPerf) (User: )
Description: Installing the performance counter strings for service .NET Data Provider for Oracle () failed. The first DWORD in the Data section contains the error code.

Error: (10/20/2014 00:07:21 PM) (Source: Microsoft-Windows-LoadPerf) (User: )
Description: Installing the performance counter strings for service .NET Data Provider for SqlServer () failed. The first DWORD in the Data section contains the error code.

Error: (10/20/2014 00:07:21 PM) (Source: Microsoft-Windows-LoadPerf) (User: )
Description: Installing the performance counter strings for service .NETFramework () failed. The first DWORD in the Data section contains the error code.

Error: (10/20/2014 00:07:16 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

Error: (10/20/2014 00:07:16 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

System errors:
=============
Error: (10/20/2014 00:00:26 PM) (Source: Microsoft-Windows-EnhancedStorage-EhStorTcgDrv) (User: NT AUTHORITY)
Description: A TCG Command has returned an error.
Desc: AuthenticateSession
Param1: 0x1
Param2: 0x60000001c
Param3: 0x900000006
Param4: 0x0
Status: 0x12

Error: (10/20/2014 00:00:41 PM) (Source: Microsoft-Windows-Directory-Services-SAM) (User: NT AUTHORITY)
Description: SAM failed to start the TCP/IP or SPX/IPX listening thread

Error: (10/20/2014 00:00:32 PM) (Source: BugCheck) (User: )
Description: 0x0000001a (0x0000000000041790, 0xfffffa80055aa960, 0x0000000000000000, 0x0000000000000000)C:\Windows\MEMORY.DMP102014-5671-02

Error: (10/20/2014 00:00:26 PM) (Source: Microsoft-Windows-EnhancedStorage-EhStorTcgDrv) (User: NT AUTHORITY)
Description: A TCG Command has returned an error.
Desc: AuthenticateSession
Param1: 0x1
Param2: 0x60000001c
Param3: 0x900000006
Param4: 0x0
Status: 0x12

Error: (10/20/2014 00:00:31 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 12:00:31 PM on ?10/?20/?2014 was unexpected.

Error: (10/20/2014 00:00:32 PM) (Source: BugCheck) (User: )
Description: 0x0000001a (0x0000000000005003, 0xfffff58010804000, 0x0000000000000c6b, 0x000000c6d00018d4)C:\Windows\MEMORY.DMP102014-5484-01

Error: (10/20/2014 00:00:26 PM) (Source: Microsoft-Windows-EnhancedStorage-EhStorTcgDrv) (User: NT AUTHORITY)
Description: A TCG Command has returned an error.
Desc: AuthenticateSession
Param1: 0x1
Param2: 0x60000001c
Param3: 0x900000006
Param4: 0x0
Status: 0x12

Error: (10/20/2014 00:00:31 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 12:00:32 PM on ?10/?20/?2014 was unexpected.

Error: (10/20/2014 00:00:33 PM) (Source: BugCheck) (User: )
Description: 0x0000003b (0x00000000c0000005, 0xfffff801319c7918, 0xffffd00021f9bed0, 0x0000000000000000)C:\Windows\MEMORY.DMP102014-6140-01

Error: (10/20/2014 00:00:26 PM) (Source: Microsoft-Windows-EnhancedStorage-EhStorTcgDrv) (User: NT AUTHORITY)
Description: A TCG Command has returned an error.
Desc: AuthenticateSession
Param1: 0x1
Param2: 0x60000001c
Param3: 0x900000006
Param4: 0x0
Status: 0x12

Microsoft Office Sessions:
=========================
Error: (10/20/2014 00:03:46 PM) (Source: Application Error)(User: )
Description: TiWorker.exe6.3.9600.1703153087091cbscore.dll6.3.9600.1724653daea62c0000005000000000008a35f1c4801cfecb1b44edc98C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.3.9600.17246_none_fa4ae8e99b1f603c\TiWorker.exeC:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.3.9600.17246_none_fa4ae8e99b1f603c\cbscore.dllf658d28c-58a4-11e4-82d2-54271e916790

Error: (10/20/2014 00:03:37 PM) (Source: Application Error)(User: )
Description: TiWorker.exe6.3.9600.1703153087091wcp.dll6.3.9600.1724653daee26c000000500000000000967d81c7c01cfecb1ad453fb2C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.3.9600.17246_none_fa4ae8e99b1f603c\TiWorker.exeC:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.3.9600.17246_none_fa4ae8e99b1f603c\wcp.dllf0acbdd9-58a4-11e4-82d2-54271e916790

Error: (10/20/2014 00:03:25 PM) (Source: Application Error)(User: )
Description: TiWorker.exe6.3.9600.1703153087091wcp.dll6.3.9600.1724653daee26c0000005000000000009c4561adc01cfecb166fa38f6C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.3.9600.17246_none_fa4ae8e99b1f603c\TiWorker.exeC:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.3.9600.17246_none_fa4ae8e99b1f603c\wcp.dlle97bf1c9-58a4-11e4-82d2-54271e916790

Error: (10/20/2014 00:07:21 PM) (Source: Microsoft-Windows-LoadPerf)(User: )
Description: .NET CLR Data29F0F

Error: (10/20/2014 00:07:21 PM) (Source: Microsoft-Windows-LoadPerf)(User: )
Description: .NET CLR Networking29F0F

Error: (10/20/2014 00:07:21 PM) (Source: Microsoft-Windows-LoadPerf)(User: )
Description: .NET Data Provider for Oracle29F0F

Error: (10/20/2014 00:07:21 PM) (Source: Microsoft-Windows-LoadPerf)(User: )
Description: .NET Data Provider for SqlServer29F0F

Error: (10/20/2014 00:07:21 PM) (Source: Microsoft-Windows-LoadPerf)(User: )
Description: .NETFramework29F0F

Error: (10/20/2014 00:07:16 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: WmiApRplWmiApRpl8F2030000E5050000

Error: (10/20/2014 00:07:16 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: Performance163707000000000000000000008F020000

========================= Devices: ================================

Name: SM Bus Controller
Description: SM Bus Controller
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name: PCI Simple Communications Controller
Description: PCI Simple Communications Controller
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

========================= Memory info: ===================================

Percentage of memory in use: 8%
Total physical RAM: 16325.58 MB
Available physical RAM: 14981.54 MB
Total Pagefile: 18757.58 MB
Available Pagefile: 17243.07 MB
Total Virtual: 4095.88 MB
Available Virtual: 3984.36 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:223.23 GB) (Free:163.94 GB) NTFS
2 Drive d: (IR3_CCSA_X64FRE_EN-US_DV9) (CDROM) (Total:3.83 GB) (Free:0 GB) UDF
3 Drive e: (BIGHD) (Fixed) (Total:931.51 GB) (Free:633.71 GB) NTFS

========================= Users: ========================================

User accounts for \\

Administrator            Guest                                     

**** End of log ****


Edited by Bwillow, 20 October 2014 - 08:11 PM.


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#2 mmkn2005

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Posted 21 October 2014 - 12:56 AM

These are my thoughts:

 

1) The clock going off sync is probably caused by a flat CMOS Battery.

2) The fact that problems have continued after a reformat often indicates there is a hardware issue (sometimes it is because you reloaded something onto a computer that is causing the issue but that doesn't sound so likely in your case).

3) Power outages can cause power surges which can damage your computer equipment

4) The first part of the computer to go when a power surge occurs is usually the Power Supply.

5) Usually the power supply is the only part that needs replacing, but the damage can extend to any other part of the computer that is attached the power supply.

6) Faulty power supplies can cause any number of issues, including BSOD's because parts are not receiving the required power. (or possibly receiving too much power)

 

Probably what has happened is that you have had a flat CMOS battery for some time, but assuming you don't usually turn the power off at the wall, the computer still had been getting enough power to the motherboard to keep the clock going even though the computer was turned off. A power surge created by the power outage has probably damaged the power supply, which stopped the clock getting the electricity it needs to keep itself in sync while the computer is turned off, hence the symptoms of a flat CMOS battery have shown when you lost power for a couple of minutes.

 

The other alternative is that the power surge also created problems with the motherboard which in turn has messed up the clock, but if that were the case the computer would be more likely to show nothing on screen at all.

 

Probably what you need is a new CMOS battery, and a new Power Supply, but please note I haven't had the opportunity to test your computer, so am only going by my experience which may not be correct in your case.

 

Malcolm

 

 



#3 Bwillow

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Posted 21 October 2014 - 01:25 AM

Thanks for the reply, I have just decided to take it into the shop so they can diagnose my problem for me since I cannot figure out what is causing all of the BSOD errors I am getting. I had figured something was wrong with the CMOS battery from searching online for the past 5 hours, but I have no idea about all the other errors that are causing my computer to crash every 5-15 minutes. Hopefully I can find out the source and fix it, thanks again~


Edited by Bwillow, 21 October 2014 - 01:25 AM.





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