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Can't open any search results and browsers acting weird


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2 replies to this topic

#1 thanksforhelping

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Posted 20 October 2014 - 07:04 PM

Links from all sources online and in search results don't work any more.  New tabs open it just tries to load data.  Nothing comes of it.

Getting weird errors like

Also, a lot of applications are saying that I'm not connected to the internet, but that of course is not true as I can navigate if I type in some addressed directly in to the URL bar.

I have Win 7 serv 1 running on a PC.

I have Kaspersky and Malwarebytes Anti-Malware

Kaspersky says I have 3 threats: w8hook.dll , backup files 2.zip , remote access Host , all legal software that it doesn't like.  Unfortunately, it doesn't tell me what app they belong to, so I can't uninstall and I don't want to "Fix" them as they may be for an app I need.

I ran adwcleaner and it didn't seem to find much

I ran malwarebytes anti-malware and it didn't find anything.

 



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#2 nasdaq

nasdaq

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Posted 25 October 2014 - 08:30 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
===

Please paste the logs in your next reply DO NOT ATTACH THEM unless specified.
To attach a file select the "More Reply Option" and follow the instructions.

Wait for further instructions.

#3 nasdaq

nasdaq

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Posted 30 October 2014 - 09:29 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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