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Malwarebytes Secure Backup Disaster - I am likely in the wrong forum

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#1 pat71896


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Posted 20 October 2014 - 04:03 PM

I have never figured out which forum to post.  My apologies.


I used Malwarebytes Secure Backup with disastrous results. I have 63,000, (.dst, .pes, .sew, etc.,) embroidery files. When I went to restore,there were 9,963 errors. "Padding is invalid and cannot be removed." Most were embroidery files but many were .jpg files.  Of the 53,000 recovered, almost all are embroidery files.


The backups all looked fine.  I have no idea how to get back my files.  MSB did/does not work for me.

Malwarebytes support says it is my problem with my software. How does that compute to having .jpg files not downloading?

If anyone can help,I would appreciate it. I lost a lot of files, where can I get a reliable backup?


Again, I apologies for asking in the wrong forum.

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#2 bludshot


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Posted 21 October 2014 - 04:26 AM

Most reliable backup I use is burning files on dvd

#3 dc3


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Posted 21 October 2014 - 08:47 AM

Try using Recuva to recover your files.


Also look in the Recycle bin, some times missing files wind up there.


Backing up you important data should be done on a regular basis.  You should use a form of removable media, such as an external hdd, DVDs and CDs, flash drives.  Using software to backup this data will do you no good if the data is stored on the hdd which contains you operating system, if you use this type of software it needs to be stored on removable media as well.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.





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