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Photo

IObit remains are hanging around


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10 replies to this topic

#1 ssperkins14

ssperkins14

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  • 22 posts
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  •  
  • Gender:Female
  • Location:Fayetteville, GA
  • Local time:09:09 PM

Posted 20 October 2014 - 03:32 PM

Hi, I was told to run a dds and post the log in a new topic.  I have been unable to completely remove all traces of any IObit products.  In addition to the IObit problem, I've been having trouble with my computer losing internet connection as well as slow loading pages and partially loaded pages that are half loaded page and half of a gray and white checkerboard pattern.  Also, last week when I tried to access some photos, I noticed that most if not all of the files in C: drive were duplicated and I was not allowed permission to delete or open them.

 

Thank you in advance for your attention to this matter.

 

Sherry Perkins

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 11.0.9600.17344
Run by Sherry001 at 16:14:09 on 2014-10-20
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3579.2296 [GMT -4:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {4F35CFC4-45A3-FC37-EF17-759A02E39AB1}
SP: Microsoft Security Essentials *Enabled/Updated* {F4542E20-6399-F3B9-D5A7-4EE87964D00C}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: IObit Malware Fighter *Disabled/Updated* {A751AC20-3B48-5237-898A-78C4436BB78D}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\atieclxx.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\System32\WUDFHost.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe
C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe
C:\Program Files (x86)\Acer\clear.fi\Movie\clear.fiMovieService.exe
C:\Program Files (x86)\Acer\Hotkey Utility\HotkeyUtility.exe
C:\Program Files (x86)\Qustodio\qapp\QAppTray.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Acer\clear.fi\MVP\clear.fiAgent.exe
C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files (x86)\Acer\clear.fi\MVP\Kernel\DMR\CLMSService.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Acer\clear.fi\MVP\.\Kernel\DMR\DMREngine.exe
C:\Program Files (x86)\Nero\Update\NASvc.exe
C:\Windows\explorer.exe
C:\Program Files (x86)\Qustodio\qproxy\qengine.exe
c:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Program Files (x86)\Origin\Origin.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
mWinlogon: Shell = Explorer.exe,
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
uRun: [cdloader] "C:\Users\Sherry001\AppData\Roaming\mjusbsp\cdloader2.exe" MAGICJACK
mRun: [SuiteTray] "C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe"
mRun: [EgisTecPMMUpdate] "C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe"
mRun: [EgisUpdate] "C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe" -d
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [ArcadeMovieService] "C:\Program Files (x86)\Acer\clear.fi\Movie\clear.fiMovieService.exe"
mRun: [Hotkey Utility] C:\Program Files (x86)\Acer\Hotkey Utility\HotkeyUtility.exe
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [QAppTray] "C:\Program Files (x86)\Qustodio\qapp\QAppTray.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
dRun: [Advanced SystemCare 6] "C:\Program Files (x86)\IObit\Advanced SystemCare 6\ASCTray.exe" /AutoStart
dRunOnce: [IsMyWinLockerReboot] msiexec.exe /qn /x{voidguid}
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-System: EnableUIADesktopToggle = dword:0
LSP: C:\Windows\System32\qproxy.dll
TCP: NameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{3A76B74F-91F6-41A5-9333-3C1944B3900E} : DHCPNameServer = 75.75.75.75 75.75.76.76
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\37.0.2062.124\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: ExplorerWnd Helper: {10921475-03CE-4E04-90CE-E2E7EF20C814} - 
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Sherry001\AppData\Roaming\Mozilla\Firefox\Profiles\47o3v9tw.default\
FF - prefs.js: browser.search.selectedEngine - Bing
FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.24.15\npGoogleUpdate3.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.30214.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_13_0_0_214.dll
.
============= SERVICES / DRIVERS ===============
.
R0 amd_sata;amd_sata;C:\Windows\System32\drivers\amd_sata.sys [2011-4-18 77952]
R0 amd_xata;amd_xata;C:\Windows\System32\drivers\amd_xata.sys [2011-4-18 37504]
R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2014-7-17 269008]
R1 mwlPSDFilter;mwlPSDFilter;C:\Windows\System32\drivers\mwlPSDFilter.sys [2011-8-2 22648]
R1 mwlPSDNServ;mwlPSDNServ;C:\Windows\System32\drivers\mwlPSDNserv.sys [2011-8-2 20520]
R1 mwlPSDVDisk;mwlPSDVDisk;C:\Windows\System32\drivers\mwlPSDVDisk.sys [2011-8-2 62776]
R1 qwdf64;qwdf64 service;C:\Windows\System32\drivers\qwdf64.sys [2013-10-3 29912]
R1 qwdr64;qwdr64 service;C:\Windows\System32\drivers\qwdr64.sys [2013-10-3 45272]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2011-7-14 204288]
R2 NAUpdate;Nero Update;C:\Program Files (x86)\Nero\Update\NASvc.exe [2010-5-4 503080]
R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2013-9-27 125584]
R3 AtiHDAudioService;AMD Function Driver for HD Audio Service;C:\Windows\System32\drivers\AtihdW76.sys [2011-7-14 231440]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2014-8-22 368624]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-8-2 533096]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2013-9-11 124088]
S2 Live Updater Service;Live Updater Service;C:\Program Files\Acer\Acer Updater\UpdaterService.exe [2011-8-2 244624]
S2 LiveUpdateSvc;LiveUpdate;C:\Program Files (x86)\IObit\LiveUpdate\LiveUpdate.exe [2014-10-18 2283296]
S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\PROGRA~2\mcafee\SITEAD~1\mcsacore.exe --> c:\PROGRA~2\mcafee\SITEAD~1\mcsacore.exe [?]
S2 qengine;qengine;C:\Program Files (x86)\Qustodio\qproxy\qengine.exe [2013-9-12 3710288]
S2 qupdate;qupdate;C:\Program Files (x86)\Qustodio\qapp\QUpdateService.exe [2013-9-12 1746232]
S3 EgisTec Ticket Service;EgisTec Ticket Service;C:\Program Files (x86)\Common Files\EgisTec\Services\EgisTicketService.exe [2011-4-2 173424]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2014-10-16 111616]
S3 LVRS64;Logitech RightSound Filter Driver;C:\Windows\System32\drivers\lvrs64.sys [2012-1-18 351136]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2013-9-27 19456]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2014-7-13 56832]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2013-9-27 30208]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2013-8-23 1255736]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2014-10-19 14:51:52 11578928 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{FFE38486-3EE3-401D-9FC3-AB13CCC17CF5}\mpengine.dll
2014-10-18 14:31:22 -------- d-----w- C:\Users\Sherry001\AppData\Roaming\ProductData
2014-10-18 14:30:55 -------- d-----w- C:\ProgramData\IObit
2014-10-18 14:30:48 -------- d-----w- C:\ProgramData\ProductData
2014-10-18 14:30:08 -------- d-----w- C:\Users\Sherry001\AppData\Roaming\IObit
2014-10-18 03:43:01 11578928 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2014-10-18 02:07:42 -------- d-----w- C:\Program Files (x86)\ESET
2014-10-16 22:05:49 507392 ----a-w- C:\Windows\System32\aepdu.dll
2014-10-16 22:05:49 276480 ----a-w- C:\Windows\System32\generaltel.dll
2014-10-16 22:05:47 424448 ----a-w- C:\Windows\System32\aeinv.dll
2014-10-16 22:01:59 72704 ----a-w- C:\Windows\System32\JavaScriptCollectionAgent.dll
2014-10-16 22:00:39 3241472 ----a-w- C:\Windows\System32\msi.dll
2014-10-16 21:59:53 6584320 ----a-w- C:\Windows\System32\mstscax.dll
2014-10-16 21:59:52 5703168 ----a-w- C:\Windows\SysWow64\mstscax.dll
2014-10-16 21:59:51 77312 ----a-w- C:\Windows\System32\packager.dll
2014-10-16 21:59:51 67072 ----a-w- C:\Windows\SysWow64\packager.dll
2014-10-08 16:48:40 -------- d-----w- C:\Users\Sherry001\AppData\Local\tjnet
2014-10-07 21:31:04 128728 ----a-w- C:\Windows\System32\drivers\MBAMSwissArmy.sys
2014-10-07 21:30:15 92888 ----a-w- C:\Windows\System32\drivers\mbamchameleon.sys
2014-10-07 21:15:27 -------- d-----w- C:\ProgramData\HitmanPro
2014-10-07 21:08:28 -------- d-----w- C:\Users\Sherry001\AppData\Local\III
2014-10-01 22:39:15 1188440 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{90F41F8D-A239-489E-9462-E343DCEB4DD8}\gapaengine.dll
2014-10-01 01:40:49 371712 ----a-w- C:\Windows\System32\qdvd.dll
2014-10-01 01:40:48 519680 ----a-w- C:\Windows\SysWow64\qdvd.dll
2014-09-23 21:38:41 2048 ----a-w- C:\Windows\System32\tzres.dll
2014-09-23 21:38:40 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
.
==================== Find3M  ====================
.
2014-09-29 00:58:48 3198976 ----a-w- C:\Windows\System32\win32k.sys
2014-09-25 22:32:04 2017280 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2014-09-25 22:31:02 2108416 ----a-w- C:\Windows\System32\inetcpl.cpl
2014-09-23 21:19:46 71344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-09-23 21:19:46 701104 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2014-09-22 06:42:39 278152 ------w- C:\Windows\System32\MpSigStub.exe
2014-09-19 01:56:02 2724864 ----a-w- C:\Windows\System32\mshtml.tlb
2014-09-19 01:55:49 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll
2014-09-19 01:40:43 66048 ----a-w- C:\Windows\System32\iesetup.dll
2014-09-19 01:40:03 547328 ----a-w- C:\Windows\System32\vbscript.dll
2014-09-19 01:39:58 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll
2014-09-19 01:38:27 83968 ----a-w- C:\Windows\System32\MshtmlDac.dll
2014-09-19 01:36:57 5829632 ----a-w- C:\Windows\System32\jscript9.dll
2014-09-19 01:26:00 139264 ----a-w- C:\Windows\System32\ieUnatt.exe
2014-09-19 01:25:49 111616 ----a-w- C:\Windows\System32\ieetwcollector.exe
2014-09-19 01:25:12 4201472 ----a-w- C:\Windows\SysWow64\jscript9.dll
2014-09-19 01:25:09 758272 ----a-w- C:\Windows\System32\jscript9diag.dll
2014-09-19 01:18:02 940032 ----a-w- C:\Windows\System32\MsSpellCheckingFacility.exe
2014-09-19 01:14:57 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2014-09-19 01:02:07 454656 ----a-w- C:\Windows\SysWow64\vbscript.dll
2014-09-19 01:01:47 61952 ----a-w- C:\Windows\SysWow64\iesetup.dll
2014-09-19 01:01:03 51200 ----a-w- C:\Windows\SysWow64\ieetwproxystub.dll
2014-09-19 00:59:40 61952 ----a-w- C:\Windows\SysWow64\MshtmlDac.dll
2014-09-19 00:50:16 112128 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2014-09-19 00:49:31 597504 ----a-w- C:\Windows\SysWow64\jscript9diag.dll
2014-09-19 00:40:12 1249280 ----a-w- C:\Windows\System32\mshtmlmedia.dll
2014-09-19 00:36:23 60416 ----a-w- C:\Windows\SysWow64\JavaScriptCollectionAgent.dll
2014-09-19 00:33:18 2309632 ----a-w- C:\Windows\System32\wininet.dll
2014-09-19 00:18:55 1068032 ----a-w- C:\Windows\SysWow64\mshtmlmedia.dll
2014-09-18 23:59:11 1810944 ----a-w- C:\Windows\SysWow64\wininet.dll
2014-09-18 01:32:52 2363904 ----a-w- C:\Windows\SysWow64\msi.dll
2014-09-04 05:23:20 424448 ----a-w- C:\Windows\System32\rastls.dll
2014-09-04 05:04:15 372736 ----a-w- C:\Windows\SysWow64\rastls.dll
2014-08-29 02:07:13 3179520 ----a-w- C:\Windows\System32\rdpcorets.dll
2014-08-23 02:07:00 404480 ----a-w- C:\Windows\System32\gdi32.dll
2014-08-23 01:45:55 311808 ----a-w- C:\Windows\SysWow64\gdi32.dll
2014-08-01 11:53:22 1031168 ----a-w- C:\Windows\System32\TSWorkspace.dll
2014-08-01 11:35:06 793600 ----a-w- C:\Windows\SysWow64\TSWorkspace.dll
2014-07-25 06:35:46 875688 ----a-w- C:\Windows\SysWow64\msvcr120_clr0400.dll
2014-07-25 03:47:06 869544 ----a-w- C:\Windows\System32\msvcr120_clr0400.dll
.
============= FINISH: 16:15:54.97 ===============

Edited by Queen-Evie, 20 October 2014 - 04:02 PM.
moved from Am I Infected to Malware Removal Logs. DDS logs are allowed only in MRL forum.


BC AdBot (Login to Remove)

 


#2 nasdaq

nasdaq

  • Malware Response Team
  • 40,754 posts
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  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:08:09 PM

Posted 25 October 2014 - 08:28 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
===

Please paste the logs in your next reply DO NOT ATTACH THEM unless specified.
To attach a file select the "More Reply Option" and follow the instructions.

How is the computer running?
Wait for further instructions.

#3 ssperkins14

ssperkins14
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  • Gender:Female
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  • Local time:09:09 PM

Posted 27 October 2014 - 12:22 PM

I'm out of town right now. As soon as I return I will run those scans. Thank you. I should be back by Thursday.

#4 ssperkins14

ssperkins14
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  • Gender:Female
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  • Local time:09:09 PM

Posted 30 October 2014 - 11:13 AM

Hi, here are the logs.

 

# AdwCleaner v3.311 - Report created 30/10/2014 at 11:45:06
# Updated 30/09/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Sherry001 - PERKINS01
# Running from : C:\Users\Sherry001\Downloads\adwcleaner_3.311.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
File Deleted : C:\Users\Sherry001\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.azlyrics.com_0.localstorage
File Deleted : C:\Users\Sherry001\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.azlyrics.com_0.localstorage-journal
 
***** [ Scheduled Tasks ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Classes\PCProxy.DataContainer
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{9DC8FA51-B596-4F77-802C-5B295919C205}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3E28F712-0D6C-4EE3-AC8C-8F060F5D7C33}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{533403E2-6E21-4615-9E28-43F4E97E977B}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6CE321DA-DC11-45C6-A0FC-4E8A7D978ABC}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6EEBC7FF-67DA-4B90-9251-C2C5696E4B48}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{74137531-80F7-406F-9543-7D11385FA8C8}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{832599B2-55BF-4437-8F3E-030CF5AEB262}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{9B7B034B-944A-4261-B487-862F642F7615}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE91F9CE-0900-4E2A-B673-F3F6E4FC54D9}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B1A429DB-FB06-4645-B7C0-0CC405EAD3CD}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DD67706E-819E-4EBD-BF8D-6D6147CC7A49}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F62A4AF9-58B4-4FEC-89CC-D717A547D8E8}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{0FCE4F01-64EC-42F1-83E1-1E08D38605D2}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1A2A195A-A0F9-4006-AF02-3F05EEFDE792}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{22511E2E-7970-414E-BC7C-28D16C4AF54D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{23C5311E-016D-4999-BCB1-499898429D6C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2C4B6DB8-6413-403B-A038-16A352CFE8B9}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2D9DB233-DC4B-4677-946C-5FA5ABCF506B}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3AE76A17-C344-4A83-81CE-65EFEE41E42D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{46803190-228D-470E-90FE-F5E0CEA9C4F2}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4C0A69B0-CE97-42B7-86FC-08280C99C74D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E9EB4D5-C929-4005-AC62-1856B1DA5A24}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{5180FE16-2E09-497B-9C8B-5A6F029ECECB}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8FAF962C-3EDE-405E-B1D0-62B8235C6044}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A4F6E1B3-469E-46EF-A936-FBA9D5EFD2B9}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C1F5E799-B218-4C32-B189-3C389BA140BB}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C97AF157-6A27-4F57-9D47-E2D3E4761B77}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{ED0D2C81-7DB5-4599-B7C0-1033418B5672}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{F60C9408-3110-4C98-A139-ABE1EE1111DD}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{ED721A76-8160-4DA0-A18E-7FD7C4574774}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{0FCE4F01-64EC-42F1-83E1-1E08D38605D2}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{1A2A195A-A0F9-4006-AF02-3F05EEFDE792}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{22511E2E-7970-414E-BC7C-28D16C4AF54D}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{23C5311E-016D-4999-BCB1-499898429D6C}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{2C4B6DB8-6413-403B-A038-16A352CFE8B9}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{2D9DB233-DC4B-4677-946C-5FA5ABCF506B}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{3AE76A17-C344-4A83-81CE-65EFEE41E42D}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{46803190-228D-470E-90FE-F5E0CEA9C4F2}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{4C0A69B0-CE97-42B7-86FC-08280C99C74D}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{4E9EB4D5-C929-4005-AC62-1856B1DA5A24}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{5180FE16-2E09-497B-9C8B-5A6F029ECECB}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{8FAF962C-3EDE-405E-B1D0-62B8235C6044}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{A4F6E1B3-469E-46EF-A936-FBA9D5EFD2B9}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{C1F5E799-B218-4C32-B189-3C389BA140BB}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{C97AF157-6A27-4F57-9D47-E2D3E4761B77}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{ED0D2C81-7DB5-4599-B7C0-1033418B5672}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{F60C9408-3110-4C98-A139-ABE1EE1111DD}
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.17344
 
 
-\\ Mozilla Firefox v29.0.1 (en-US)
 
[ File : C:\Users\Lauren\AppData\Roaming\Mozilla\Firefox\Profiles\pbn7lkoe.default\prefs.js ]
 
 
[ File : C:\Users\Leah\AppData\Roaming\Mozilla\Firefox\Profiles\3ww4ylqv.default\prefs.js ]
 
 
[ File : C:\Users\Sherry001\AppData\Roaming\Mozilla\Firefox\Profiles\47o3v9tw.default\prefs.js ]
 
 
-\\ Google Chrome v38.0.2125.111
 
[ File : C:\Users\Lauren\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
Deleted [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
 
[ File : C:\Users\Leah\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
Deleted [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
 
[ File : C:\Users\Lindsay\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
Deleted [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
 
[ File : C:\Users\Perkins01\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
[ File : C:\Users\Sherry001\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
Deleted [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
 
*************************
 
AdwCleaner[R10].txt - [6589 octets] - [30/10/2014 11:39:15]
AdwCleaner[R8].txt - [4266 octets] - [12/08/2014 14:49:19]
AdwCleaner[R9].txt - [5277 octets] - [17/10/2014 21:12:15]
AdwCleaner[S6].txt - [4399 octets] - [12/08/2014 17:33:08]
AdwCleaner[S7].txt - [5123 octets] - [17/10/2014 21:18:05]
AdwCleaner[S8].txt - [6555 octets] - [30/10/2014 11:45:06]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S8].txt - [6615 octets] ##########
 
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 30-10-2014
Ran by Sherry001 (administrator) on PERKINS01 on 30-10-2014 11:51:37
Running from C:\Users\Sherry001\Downloads
Loaded Profile: Sherry001 (Available profiles: Sherry001 & Leah & Lauren & Lindsay)
Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11
Boot Mode: Normal
 
==================== Processes (Whitelisted) =================
 
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
 
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\MsMpEng.exe
(AMD) C:\Windows\System32\atiesrxx.exe
(AMD) C:\Windows\System32\atieclxx.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Acer Incorporated) C:\Program Files\Acer\Acer Updater\UpdaterService.exe
(Qustodio) C:\Program Files (x86)\Qustodio\qapp\QUpdateService.exe
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\NisSrv.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\msseces.exe
() C:\Users\Sherry001\AppData\Local\Amazon Music\Amazon Music Helper.exe
(Egis Technology Inc.) C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe
(Egis Technology Inc.) C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe
(CyberLink Corp.) C:\Program Files (x86)\Acer\clear.fi\Movie\clear.fiMovieService.exe
() C:\Program Files (x86)\Acer\Hotkey Utility\HotkeyUtility.exe
(CyberLink Corp.) C:\Program Files (x86)\Acer\clear.fi\MVP\clear.fiAgent.exe
(Qustodio) C:\Program Files (x86)\Qustodio\qapp\QAppTray.exe
(Apple Inc.) C:\Program Files (x86)\iTunes\iTunesHelper.exe
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
(CyberLink) C:\Program Files (x86)\Acer\clear.fi\MVP\Kernel\DMR\CLMSService.exe
(Egis Technology Inc.) C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe
(CyberLink) C:\Program Files (x86)\Acer\clear.fi\MVP\Kernel\DMR\DMREngine.exe
(Nero AG) C:\Program Files (x86)\Nero\Update\NASvc.exe
(Qustodio) C:\Program Files (x86)\Qustodio\qproxy\qengine.exe
 
 
==================== Registry (Whitelisted) ==================
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
 
HKLM\...\Run: [RtHDVCpl] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [11580520 2010-11-10] (Realtek Semiconductor)
HKLM\...\Run: [MSC] => c:\Program Files\Microsoft Security Client\msseces.exe [1331288 2014-08-22] (Microsoft Corporation)
HKLM-x32\...\Run: [SuiteTray] => C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe [340848 2011-04-02] (Egis Technology Inc.)
HKLM-x32\...\Run: [EgisTecPMMUpdate] => C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe [408432 2011-03-28] (Egis Technology Inc.)
HKLM-x32\...\Run: [EgisUpdate] => C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe [202608 2011-03-28] (Egis Technology Inc.)
HKLM-x32\...\Run: [StartCCC] => C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe [336384 2011-05-25] (Advanced Micro Devices, Inc.)
HKLM-x32\...\Run: [ArcadeMovieService] => C:\Program Files (x86)\Acer\clear.fi\Movie\clear.fiMovieService.exe [185640 2011-08-31] (CyberLink Corp.)
HKLM-x32\...\Run: [Hotkey Utility] => C:\Program Files (x86)\Acer\Hotkey Utility\HotkeyUtility.exe [627304 2011-08-10] ()
HKLM-x32\...\Run: [APSDaemon] => C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [59720 2013-04-21] (Apple Inc.)
HKLM-x32\...\Run: [QuickTime Task] => C:\Program Files (x86)\QuickTime\QTTask.exe [421888 2013-05-01] (Apple Inc.)
HKLM-x32\...\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [959176 2014-08-21] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [QAppTray] => C:\Program Files (x86)\Qustodio\qapp\QAppTray.exe [3087160 2013-09-12] (Qustodio)
HKLM-x32\...\Run: [iTunesHelper] => C:\Program Files (x86)\iTunes\iTunesHelper.exe [152392 2013-11-02] (Apple Inc.)
HKLM-x32\...\Winlogon: [Shell] Explorer.exe, [2616320 ] () <=== ATTENTION
HKU\S-1-5-21-2463790961-4041941608-2557216579-1003\...\Run: [cdloader] => C:\Users\Sherry001\AppData\Roaming\mjusbsp\cdloader2.exe [51592 2014-07-04] (magicJack L.P.)
HKU\S-1-5-21-2463790961-4041941608-2557216579-1003\...\Run: [Amazon Music] => C:\Users\Sherry001\AppData\Local\Amazon Music\Amazon Music Helper.exe [6281024 2014-10-15] ()
HKU\S-1-5-21-2463790961-4041941608-2557216579-1003\...\Policies\system: [LogonHoursAction] 2
HKU\S-1-5-21-2463790961-4041941608-2557216579-1003\...\Policies\system: [DontDisplayLogonHoursWarnings] 1
HKU\S-1-5-18\...\Run: [Advanced SystemCare 6] => "C:\Program Files (x86)\IObit\Advanced SystemCare 6\ASCTray.exe" /AutoStart
HKU\S-1-5-18\...\RunOnce: [IsMyWinLockerReboot] => msiexec.exe /qn /x{voidguid}
BootExecute: autocheck autochk * sdnclean64.exe
GroupPolicyUsers\S-1-5-21-2463790961-4041941608-2557216579-1006\User: Group Policy restriction detected <======= ATTENTION
GroupPolicyUsers\S-1-5-21-2463790961-4041941608-2557216579-1005\User: Group Policy restriction detected <======= ATTENTION
GroupPolicyUsers\S-1-5-21-2463790961-4041941608-2557216579-1004\User: Group Policy restriction detected <======= ATTENTION
 
==================== Internet (Whitelisted) ====================
 
(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)
 
HKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://www.msn.com/
HKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = 0x4026A48311DCCF01
HKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-US
StartMenuInternet: IEXPLORE.EXE - C:\Program Files (x86)\Internet Explorer\iexplore.exe
BHO: ExplorerWnd Helper -> {10921475-03CE-4E04-90CE-E2E7EF20C814} -> C:\Program Files (x86)\IObit\IObit Uninstaller\UninstallExplorer64.dll No File
BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
Tcpip\Parameters: [DhcpNameServer] 75.75.75.75 75.75.76.76
 
FireFox:
========
FF ProfilePath: C:\Users\Sherry001\AppData\Roaming\Mozilla\Firefox\Profiles\47o3v9tw.default
FF DefaultSearchEngine: Bing
FF SelectedSearchEngine: Bing
FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF64_15_0_0_152.dll ()
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @adobe.com/FlashPlayer -> C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_15_0_0_152.dll ()
FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3508.1109 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.25.5\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.25.5\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
 
Chrome: 
=======
CHR HomePage: Default -> hxxp://www.google.com
CHR StartupUrls: Default -> "hxxp://www.aol.com/"
CHR Plugin: (Shockwave Flash) - C:\Program Files (x86)\Google\Chrome\Application\38.0.2125.111\PepperFlash\pepflashplayer.dll ()
CHR Plugin: (Chrome Remote Desktop Viewer) - internal-remoting-viewer
CHR Plugin: (Native Client) - C:\Program Files (x86)\Google\Chrome\Application\38.0.2125.111\ppGoogleNaClPluginChrome.dll No File
CHR Plugin: (Chrome PDF Viewer) - C:\Program Files (x86)\Google\Chrome\Application\38.0.2125.111\pdf.dll ()
CHR Plugin: (Microsoft Office 2010) - C:\PROGRA~2\MICROS~4\Office14\NPSPWRAP.DLL No File
CHR Plugin: (Adobe Acrobat) - C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll No File
CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll No File
CHR Plugin: (Windows Live™ Photo Gallery) - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
CHR Plugin: (iTunes Application Detector) - C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
CHR Plugin: (Shockwave Flash) - C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_8_800_168.dll No File
CHR Profile: C:\Users\Sherry001\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Docs) - C:\Users\Sherry001\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2013-09-16]
CHR Extension: (Google Drive) - C:\Users\Sherry001\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2013-09-16]
CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Users\Sherry001\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2014-06-04]
CHR Extension: (YouTube) - C:\Users\Sherry001\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2013-09-16]
CHR Extension: (Google Search) - C:\Users\Sherry001\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2013-09-16]
CHR Extension: (Google Wallet) - C:\Users\Sherry001\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-09-16]
CHR Extension: (Gmail) - C:\Users\Sherry001\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2013-09-16]
CHR HKLM-x32\...\Chrome\Extension: [nfengeggddojhakldhlpjdlddgkkjkdd] - C:\Program Files (x86)\IObit\Advanced SystemCare 6\BrowerProtect\ASC_GhromePlugin.crx []
 
==================== Services (Whitelisted) =================
 
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
 
S2 LiveUpdateSvc; C:\Program Files (x86)\IObit\LiveUpdate\LiveUpdate.exe [2283296 2014-10-18] (IObit)
R2 MsMpSvc; c:\Program Files\Microsoft Security Client\MsMpEng.exe [23784 2014-08-22] (Microsoft Corporation)
R3 NisSrv; c:\Program Files\Microsoft Security Client\NisSrv.exe [368624 2014-08-22] (Microsoft Corporation)
U2 qengine; C:\Program Files (x86)\Qustodio\qproxy\qengine.exe [3710288 2013-09-12] (Qustodio)
R2 qupdate; C:\Program Files (x86)\Qustodio\qapp\QUpdateService.exe [1746232 2013-09-12] (Qustodio)
S2 McAfee SiteAdvisor Service; c:\PROGRA~2\mcafee\SITEAD~1\mcsacore.exe [X]
 
==================== Drivers (Whitelisted) ====================
 
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
 
U5 AppMgmt; C:\Windows\system32\svchost.exe [27136 2009-07-13] (Microsoft Corporation)
R0 MpFilter; C:\Windows\System32\DRIVERS\MpFilter.sys [269008 2014-07-17] (Microsoft Corporation)
R2 NisDrv; C:\Windows\System32\DRIVERS\NisDrvWFP.sys [125584 2014-07-17] (Microsoft Corporation)
R1 qwdf64; C:\Windows\system32\Drivers\qwdf64.sys [29912 2013-09-12] (Qustodio)
R1 qwdr64; C:\Windows\system32\Drivers\qwdr64.sys [45272 2013-09-12] (Qustodio)
 
==================== NetSvcs (Whitelisted) ===================
 
(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)
 
 
==================== One Month Created Files and Folders ========
 
(If an entry is included in the fixlist, the file\folder will be moved.)
 
2014-10-30 11:51 - 2014-10-30 11:51 - 00012481 _____ () C:\Users\Sherry001\Downloads\FRST.txt
2014-10-30 11:51 - 2014-10-30 11:51 - 00000000 ____D () C:\FRST
2014-10-30 11:50 - 2014-10-30 11:50 - 02113536 _____ (Farbar) C:\Users\Sherry001\Downloads\FRST64.exe
2014-10-30 11:38 - 2014-10-30 11:38 - 01375089 _____ () C:\Users\Sherry001\Downloads\adwcleaner_3.311.exe
2014-10-21 19:01 - 2014-10-22 16:35 - 00001606 _____ () C:\Windows\System32\Tasks\Amazon Music Helper
2014-10-21 19:01 - 2014-10-22 16:35 - 00001215 _____ () C:\Users\Sherry001\Desktop\Amazon Music.lnk
2014-10-21 18:27 - 2014-10-21 18:28 - 39967720 _____ (Amazon) C:\Users\Sherry001\Downloads\AmazonMusicInstaller.exe
2014-10-20 16:16 - 2014-10-20 16:16 - 00005938 _____ () C:\Users\Sherry001\Desktop\attach.txt
2014-10-20 16:16 - 2014-10-20 16:15 - 00014553 _____ () C:\Users\Sherry001\Desktop\dds.txt
2014-10-20 16:12 - 2014-10-20 16:12 - 00688992 ____R (Swearware) C:\Users\Sherry001\Downloads\dds.com
2014-10-18 10:31 - 2014-10-18 10:31 - 00000000 ____D () C:\Users\Sherry001\AppData\Roaming\ProductData
2014-10-18 10:30 - 2014-10-30 11:49 - 00000000 ____D () C:\ProgramData\ProductData
2014-10-18 10:30 - 2014-10-18 10:31 - 00000000 ____D () C:\ProgramData\IObit
2014-10-18 10:30 - 2014-10-18 10:30 - 00000000 ____D () C:\Users\Sherry001\AppData\Roaming\IObit
2014-10-18 10:22 - 2014-10-18 10:22 - 17084704 _____ (IObit) C:\Users\Sherry001\Downloads\iobituninstaller.exe
2014-10-17 21:50 - 2014-10-17 22:07 - 00000000 ____D () C:\Users\Sherry001\Documents\scan results
2014-10-17 21:48 - 2014-10-17 21:49 - 02347384 _____ (ESET) C:\Users\Sherry001\Downloads\esetsmartinstaller_enu (1).exe
2014-10-17 21:42 - 2014-10-17 21:42 - 00001381 _____ () C:\Users\Sherry001\Downloads\JRT1.txt
2014-10-17 21:38 - 2014-10-17 21:38 - 00001381 _____ () C:\Users\Sherry001\Desktop\JRT.txt
2014-10-17 21:26 - 2014-10-17 21:54 - 00032522 _____ () C:\Users\Sherry001\Downloads\Result01.txt
2014-10-17 21:24 - 2014-10-17 21:24 - 00000000 ____D () C:\Users\Sherry001\Downloads\scan results 1017
2014-10-17 21:23 - 2014-10-17 21:24 - 01705698 _____ (Thisisu) C:\Users\Sherry001\Downloads\JRT (1).exe
2014-10-17 20:58 - 2014-10-17 20:58 - 01976320 _____ () C:\Users\Sherry001\Downloads\AdwCleaner (1).exe
2014-10-17 20:57 - 2014-10-17 20:58 - 04181856 _____ (Kaspersky Lab ZAO) C:\Users\Sherry001\Downloads\tdsskiller.exe
2014-10-17 20:57 - 2014-10-17 20:57 - 00401920 _____ (Farbar) C:\Users\Sherry001\Downloads\MiniToolBox (1).exe
2014-10-17 13:50 - 2014-10-17 13:50 - 00110080 _____ (Thomas Hoen - T-Tools) C:\Users\Sherry001\Downloads\BitRemover.exe
2014-10-16 18:05 - 2014-10-09 22:05 - 00507392 _____ (Microsoft Corporation) C:\Windows\system32\aepdu.dll
2014-10-16 18:05 - 2014-10-09 22:05 - 00276480 _____ (Microsoft Corporation) C:\Windows\system32\generaltel.dll
2014-10-16 18:05 - 2014-10-09 22:00 - 00424448 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll
2014-10-16 18:02 - 2014-10-06 22:04 - 00331448 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iedkcs32.dll
2014-10-16 18:02 - 2014-09-28 20:58 - 03198976 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys
2014-10-16 18:02 - 2014-09-25 18:46 - 00069632 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll
2014-10-16 18:02 - 2014-09-18 21:56 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2014-10-16 18:02 - 2014-09-18 21:30 - 00033792 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2014-10-16 18:02 - 2014-09-18 21:01 - 00051200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieetwproxystub.dll
2014-10-16 18:02 - 2014-09-18 20:53 - 00032768 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll
2014-10-16 18:02 - 2014-09-18 20:49 - 00597504 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9diag.dll
2014-10-16 18:02 - 2014-09-18 20:42 - 00710656 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2014-10-16 18:02 - 2014-09-18 19:53 - 01190400 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2014-10-16 18:02 - 2014-06-18 18:23 - 01943696 _____ (Microsoft Corporation) C:\Windows\system32\dfshim.dll
2014-10-16 18:02 - 2014-06-18 18:23 - 01131664 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dfshim.dll
2014-10-16 18:02 - 2014-06-18 18:23 - 00156824 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mscorier.dll
2014-10-16 18:02 - 2014-06-18 18:23 - 00156312 _____ (Microsoft Corporation) C:\Windows\system32\mscorier.dll
2014-10-16 18:02 - 2014-06-18 18:23 - 00081560 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mscories.dll
2014-10-16 18:02 - 2014-06-18 18:23 - 00073880 _____ (Microsoft Corporation) C:\Windows\system32\mscories.dll
2014-10-16 18:01 - 2014-10-06 22:54 - 00378552 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll
2014-10-16 18:01 - 2014-09-25 18:50 - 13619200 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2014-10-16 18:01 - 2014-09-25 18:46 - 00365056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtmsft.dll
2014-10-16 18:01 - 2014-09-25 18:46 - 00243200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtrans.dll
2014-10-16 18:01 - 2014-09-25 18:43 - 11807232 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2014-10-16 18:01 - 2014-09-25 18:32 - 02017280 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl
2014-10-16 18:01 - 2014-09-25 18:31 - 02108416 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2014-10-16 18:01 - 2014-09-18 22:25 - 23631360 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2014-10-16 18:01 - 2014-09-18 21:55 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll
2014-10-16 18:01 - 2014-09-18 21:44 - 17484800 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2014-10-16 18:01 - 2014-09-18 21:41 - 02796032 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2014-10-16 18:01 - 2014-09-18 21:40 - 00547328 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll
2014-10-16 18:01 - 2014-09-18 21:40 - 00066048 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2014-10-16 18:01 - 2014-09-18 21:39 - 00048640 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll
2014-10-16 18:01 - 2014-09-18 21:38 - 00083968 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll
2014-10-16 18:01 - 2014-09-18 21:36 - 05829632 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2014-10-16 18:01 - 2014-09-18 21:31 - 00051200 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2014-10-16 18:01 - 2014-09-18 21:27 - 00595968 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2014-10-16 18:01 - 2014-09-18 21:26 - 00139264 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe
2014-10-16 18:01 - 2014-09-18 21:25 - 04201472 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2014-10-16 18:01 - 2014-09-18 21:25 - 00758272 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll
2014-10-16 18:01 - 2014-09-18 21:25 - 00111616 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe
2014-10-16 18:01 - 2014-09-18 21:18 - 00940032 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe
2014-10-16 18:01 - 2014-09-18 21:14 - 02724864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
2014-10-16 18:01 - 2014-09-18 21:14 - 00446464 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll
2014-10-16 18:01 - 2014-09-18 21:06 - 00072704 _____ (Microsoft Corporation) C:\Windows\system32\JavaScriptCollectionAgent.dll
2014-10-16 18:01 - 2014-09-18 21:02 - 00454656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll
2014-10-16 18:01 - 2014-09-18 21:01 - 00195584 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll
2014-10-16 18:01 - 2014-09-18 21:01 - 00061952 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll
2014-10-16 18:01 - 2014-09-18 21:00 - 00085504 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll
2014-10-16 18:01 - 2014-09-18 20:59 - 00061952 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MshtmlDac.dll
2014-10-16 18:01 - 2014-09-18 20:58 - 00289280 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll
2014-10-16 18:01 - 2014-09-18 20:55 - 02187264 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2014-10-16 18:01 - 2014-09-18 20:54 - 00043008 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
2014-10-16 18:01 - 2014-09-18 20:51 - 00440320 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
2014-10-16 18:01 - 2014-09-18 20:50 - 00112128 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe
2014-10-16 18:01 - 2014-09-18 20:42 - 00731136 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2014-10-16 18:01 - 2014-09-18 20:40 - 01249280 _____ (Microsoft Corporation) C:\Windows\system32\mshtmlmedia.dll
2014-10-16 18:01 - 2014-09-18 20:36 - 00060416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\JavaScriptCollectionAgent.dll
2014-10-16 18:01 - 2014-09-18 20:33 - 02309632 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2014-10-16 18:01 - 2014-09-18 20:32 - 00164864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msrating.dll
2014-10-16 18:01 - 2014-09-18 20:20 - 00607744 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2014-10-16 18:01 - 2014-09-18 20:18 - 01068032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmlmedia.dll
2014-10-16 18:01 - 2014-09-18 20:14 - 01447936 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2014-10-16 18:01 - 2014-09-18 19:59 - 01810944 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2014-10-16 18:01 - 2014-09-18 19:59 - 00775168 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
2014-10-16 18:01 - 2014-09-18 19:52 - 00678400 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieapfltr.dll
2014-10-16 18:00 - 2014-09-17 22:00 - 03241472 _____ (Microsoft Corporation) C:\Windows\system32\msi.dll
2014-10-16 18:00 - 2014-09-17 21:32 - 02363904 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msi.dll
2014-10-16 18:00 - 2014-09-04 01:23 - 00424448 _____ (Microsoft Corporation) C:\Windows\system32\rastls.dll
2014-10-16 18:00 - 2014-09-04 01:04 - 00372736 _____ (Microsoft Corporation) C:\Windows\SysWOW64\rastls.dll
2014-10-16 18:00 - 2014-08-28 22:07 - 03179520 _____ (Microsoft Corporation) C:\Windows\system32\rdpcorets.dll
2014-10-16 18:00 - 2014-07-16 22:07 - 00681984 _____ (Microsoft Corporation) C:\Windows\system32\termsrv.dll
2014-10-16 18:00 - 2014-07-16 22:07 - 00455168 _____ (Microsoft Corporation) C:\Windows\system32\winlogon.exe
2014-10-16 18:00 - 2014-07-16 22:07 - 00235520 _____ (Microsoft Corporation) C:\Windows\system32\winsta.dll
2014-10-16 18:00 - 2014-07-16 22:07 - 00150528 _____ (Microsoft Corporation) C:\Windows\system32\rdpcorekmts.dll
2014-10-16 18:00 - 2014-07-16 22:07 - 00086528 _____ (Microsoft Corporation) C:\Windows\system32\TSpkg.dll
2014-10-16 18:00 - 2014-07-16 22:07 - 00022016 _____ (Microsoft Corporation) C:\Windows\system32\credssp.dll
2014-10-16 18:00 - 2014-07-16 21:40 - 00157696 _____ (Microsoft Corporation) C:\Windows\SysWOW64\winsta.dll
2014-10-16 18:00 - 2014-07-16 21:39 - 00065536 _____ (Microsoft Corporation) C:\Windows\SysWOW64\TSpkg.dll
2014-10-16 18:00 - 2014-07-16 21:39 - 00017408 _____ (Microsoft Corporation) C:\Windows\SysWOW64\credssp.dll
2014-10-16 18:00 - 2014-07-16 21:21 - 00212480 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\rdpwd.sys
2014-10-16 18:00 - 2014-07-16 21:21 - 00039936 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\tssecsrv.sys
2014-10-16 17:59 - 2014-09-12 21:58 - 00077312 _____ (Microsoft Corporation) C:\Windows\system32\packager.dll
2014-10-16 17:59 - 2014-09-12 21:40 - 00067072 _____ (Microsoft Corporation) C:\Windows\SysWOW64\packager.dll
2014-10-16 17:59 - 2014-09-04 22:11 - 06584320 _____ (Microsoft Corporation) C:\Windows\system32\mstscax.dll
2014-10-16 17:59 - 2014-09-04 21:52 - 05703168 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mstscax.dll
2014-10-09 16:07 - 2014-10-09 16:07 - 00000000 ____D () C:\ProgramData\ATI
2014-10-08 12:48 - 2014-10-08 12:48 - 00000000 ____D () C:\Users\Sherry001\AppData\Local\tjnet
2014-10-07 17:31 - 2014-10-07 17:31 - 00128728 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys
2014-10-07 17:30 - 2014-10-07 18:09 - 00000000 ____D () C:\Users\Sherry001\Desktop\mbar
2014-10-07 17:30 - 2014-10-07 17:30 - 00092888 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbamchameleon.sys
2014-10-07 17:29 - 2014-10-07 17:29 - 14349744 _____ (Malwarebytes Corp.) C:\Users\Sherry001\Downloads\mbar-1.07.0.1012 (1).exe
2014-10-07 17:28 - 2014-10-07 17:28 - 00001820 _____ () C:\sc-cleaner.txt
2014-10-07 17:27 - 2014-10-07 17:27 - 00441592 _____ (Bleeping Computer, LLC) C:\Users\Sherry001\Downloads\sc-cleaner.exe
2014-10-07 17:15 - 2014-10-07 17:26 - 00000000 ____D () C:\ProgramData\HitmanPro
2014-10-07 17:14 - 2014-10-07 17:17 - 11194928 _____ (SurfRight B.V.) C:\Users\Sherry001\Downloads\HitmanPro_x64.exe
2014-10-07 17:08 - 2014-10-07 17:08 - 00000000 ____D () C:\Users\Sherry001\AppData\Local\III
2014-09-30 21:40 - 2014-09-24 22:08 - 00371712 _____ (Microsoft Corporation) C:\Windows\system32\qdvd.dll
2014-09-30 21:40 - 2014-09-24 21:40 - 00519680 _____ (Microsoft Corporation) C:\Windows\SysWOW64\qdvd.dll
 
==================== One Month Modified Files and Folders =======
 
(If an entry is included in the fixlist, the file\folder will be moved.)
 
2014-10-30 11:53 - 2014-04-11 09:55 - 00000000 ____D () C:\ProgramData\boost_interprocess
2014-10-30 11:52 - 2014-03-26 06:56 - 00000898 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2014-10-30 11:48 - 2014-03-26 06:56 - 00000894 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2014-10-30 11:47 - 2013-09-19 10:13 - 00307250 _____ () C:\Windows\PFRO.log
2014-10-30 11:47 - 2013-09-18 17:30 - 00036198 _____ () C:\Windows\setupact.log
2014-10-30 11:47 - 2009-07-14 01:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-10-30 11:46 - 2014-08-12 14:49 - 00000000 ____D () C:\AdwCleaner
2014-10-30 11:46 - 2013-08-21 19:33 - 01443148 _____ () C:\Windows\WindowsUpdate.log
2014-10-30 11:37 - 2013-10-09 07:37 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job
2014-10-30 11:35 - 2014-03-21 18:34 - 00001008 _____ () C:\Users\Sherry001\Desktop\magicJack.lnk
2014-10-30 11:35 - 2014-03-21 18:34 - 00000994 _____ () C:\Users\Sherry001\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\magicJack.lnk
2014-10-30 11:35 - 2014-03-21 18:32 - 00000000 ____D () C:\Users\Sherry001\AppData\Roaming\mjusbsp
2014-10-29 07:12 - 2013-08-21 17:49 - 00002147 _____ () C:\Users\Public\Desktop\Google Chrome.lnk
2014-10-27 11:23 - 2013-12-01 19:27 - 00000000 ____D () C:\Program Files (x86)\Origin
2014-10-24 19:47 - 2013-08-21 17:48 - 00003894 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineUA
2014-10-24 19:47 - 2013-08-21 17:48 - 00003642 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineCore
2014-10-21 17:56 - 2009-07-14 00:45 - 00024608 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2014-10-21 17:56 - 2009-07-14 00:45 - 00024608 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2014-10-18 10:44 - 2013-09-24 11:32 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Smart Defrag 2
2014-10-18 10:44 - 2013-09-05 08:51 - 00000000 ____D () C:\Program Files (x86)\IObit
2014-10-18 10:38 - 2013-09-18 11:41 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Advanced SystemCare 6
2014-10-17 21:37 - 2014-03-18 21:37 - 00019192 _____ () C:\Windows\SysWOW64\qengine.ini
2014-10-17 21:37 - 2014-03-18 21:37 - 00002688 _____ () C:\Windows\SysWOW64\qengineOff.ini
2014-10-17 21:37 - 2013-10-03 11:49 - 00002688 _____ () C:\Windows\system32\qengineOff.ini
2014-10-17 21:25 - 2014-02-11 14:30 - 00032522 _____ () C:\Users\Sherry001\Downloads\Result.txt
2014-10-17 21:24 - 2009-07-14 01:13 - 00782010 _____ () C:\Windows\system32\PerfStringBackup.INI
2014-10-17 13:57 - 2011-08-02 23:29 - 00000000 ____D () C:\Program Files\Acer
2014-10-17 13:16 - 2013-10-03 13:22 - 00000000 ____D () C:\Users\Lauren
2014-10-17 03:42 - 2014-02-20 13:27 - 00271992 _____ () C:\Windows\system32\FNTCACHE.DAT
2014-10-17 03:40 - 2014-05-06 03:01 - 00000000 ___SD () C:\Windows\system32\CompatTel
2014-10-17 03:13 - 2013-08-24 07:05 - 00000000 ____D () C:\Windows\system32\MRT
2014-10-17 03:01 - 2013-08-24 07:05 - 103265616 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2014-10-09 16:42 - 2013-12-01 19:27 - 00000000 ____D () C:\ProgramData\Origin
2014-10-09 16:09 - 2014-01-27 17:44 - 00000000 ____D () C:\Users\Leah\AppData\Roaming\Origin
2014-10-09 16:06 - 2013-10-03 13:30 - 00000000 ____D () C:\Users\Leah
2014-10-08 12:47 - 2014-06-23 16:05 - 00000000 ____D () C:\Program Files (x86)\Spybot - Search & Destroy 2
2014-10-08 12:33 - 2009-07-13 23:20 - 00000000 ____D () C:\Windows\system32\NDF
2014-10-07 18:09 - 2014-08-12 14:14 - 00000000 ____D () C:\ProgramData\Malwarebytes' Anti-Malware (portable)
2014-10-07 17:31 - 2014-08-12 12:44 - 00000000 ____D () C:\ProgramData\Malwarebytes
2014-10-07 17:05 - 2013-09-12 18:31 - 00000000 ____D () C:\Users\Sherry001
2014-09-30 16:43 - 2013-09-27 17:07 - 00002441 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader XI.lnk
 
Some content of TEMP:
====================
C:\Users\Sherry001\AppData\Local\temp\Quarantine.exe
C:\Users\Sherry001\AppData\Local\temp\ScanBy.dll
C:\Users\Sherry001\AppData\Local\temp\sqlite3.dll
 
 
==================== Bamital & volsnap Check =================
 
(There is no automatic fix for files that do not pass verification.)
 
C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed
 
 
LastRegBack: 2014-09-27 18:16
 
==================== End Of Log ============================
 
There wasn't an addition.txt log.  I have run this tool before.  However, not recently.
 
I'm still having slow loading times and the screen loading with the checkerboard pattern.  I really haven't used it since my first post.


#5 nasdaq

nasdaq

  • Malware Response Team
  • 40,754 posts
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  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:08:09 PM

Posted 30 October 2014 - 12:56 PM

Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below.
start

HKLM-x32\...\Winlogon: [Shell] Explorer.exe, [2616320 ] () <=== ATTENTION
GroupPolicyUsers\S-1-5-21-2463790961-4041941608-2557216579-1006\User: Group Policy restriction detected <======= ATTENTION
GroupPolicyUsers\S-1-5-21-2463790961-4041941608-2557216579-1005\User: Group Policy restriction detected <======= ATTENTION
GroupPolicyUsers\S-1-5-21-2463790961-4041941608-2557216579-1004\User: Group Policy restriction detected <======= ATTENTION
BHO: ExplorerWnd Helper -> {10921475-03CE-4E04-90CE-E2E7EF20C814} -> C:\Program Files (x86)\IObit\IObit Uninstaller\UninstallExplorer64.dll No File
FF Plugin: @microsoft.com/GENUINE -> disabled No File
CHR Plugin: (Native Client) - C:\Program Files (x86)\Google\Chrome\Application\38.0.2125.111\ppGoogleNaClPluginChrome.dll No File
CHR Plugin: (Microsoft Office 2010) - C:\PROGRA~2\MICROS~4\Office14\NPSPWRAP.DLL No File
CHR Plugin: (Adobe Acrobat) - C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll No File
CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll No File
CHR Plugin: (Shockwave Flash) - C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_8_800_168.dll No File
S2 McAfee SiteAdvisor Service; c:\PROGRA~2\mcafee\SITEAD~1\mcsacore.exe [X]
C:\Users\Sherry001\AppData\Local\temp\ScanBy.dll

End
Save the files as fixlist.txt into the same folder as FRST

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

The tool will create a log Fixlog.txt please post it to your reply.
===

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
p.s.
If the SecurityCheck program fails to run for any reason, run it as an Administrator.

If the site is busy or not available use this mirror site:
http://www.bleepingcomputer.com/download/securitycheck/

How is the computer running now?

#6 ssperkins14

ssperkins14
  • Topic Starter

  • Members
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  • Gender:Female
  • Location:Fayetteville, GA
  • Local time:09:09 PM

Posted 30 October 2014 - 01:48 PM

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 30-10-2014
Ran by Sherry001 at 2014-10-30 14:19:28 Run:1
Running from C:\Users\Sherry001\Documents\scan results
Loaded Profile: Sherry001 (Available profiles: Sherry001 & Leah & Lauren & Lindsay)
Boot Mode: Normal
==============================================
 
Content of fixlist:
*****************
start
 
HKLM-x32\...\Winlogon: [Shell] Explorer.exe, [2616320 ] () <=== ATTENTION
GroupPolicyUsers\S-1-5-21-2463790961-4041941608-2557216579-1006\User: Group Policy restriction detected <======= ATTENTION
GroupPolicyUsers\S-1-5-21-2463790961-4041941608-2557216579-1005\User: Group Policy restriction detected <======= ATTENTION
GroupPolicyUsers\S-1-5-21-2463790961-4041941608-2557216579-1004\User: Group Policy restriction detected <======= ATTENTION
BHO: ExplorerWnd Helper -> {10921475-03CE-4E04-90CE-E2E7EF20C814} -> C:\Program Files (x86)\IObit\IObit Uninstaller\UninstallExplorer64.dll No File
FF Plugin: @microsoft.com/GENUINE -> disabled No File
CHR Plugin: (Native Client) - C:\Program Files (x86)\Google\Chrome\Application\38.0.2125.111\ppGoogleNaClPluginChrome.dll No File
CHR Plugin: (Microsoft Office 2010) - C:\PROGRA~2\MICROS~4\Office14\NPSPWRAP.DLL No File
CHR Plugin: (Adobe Acrobat) - C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll No File
CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll No File
CHR Plugin: (Shockwave Flash) - C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_8_800_168.dll No File
S2 McAfee SiteAdvisor Service; c:\PROGRA~2\mcafee\SITEAD~1\mcsacore.exe [X]
C:\Users\Sherry001\AppData\Local\temp\ScanBy.dll
 
End
*****************
 
HKLM\Software\WOW6432Node\Microsoft\Windows NT\CurrentVersion\Winlogon\\Shell => Value was restored successfully.
C:\Windows\system32\GroupPolicyUsers\S-1-5-21-2463790961-4041941608-2557216579-1006\User => Moved successfully.
C:\Windows\system32\GroupPolicy\GPT.ini => Moved successfully.
C:\Windows\system32\GroupPolicyUsers\S-1-5-21-2463790961-4041941608-2557216579-1005\User => Moved successfully.
C:\Windows\system32\GroupPolicyUsers\S-1-5-21-2463790961-4041941608-2557216579-1004\User => Moved successfully.
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{10921475-03CE-4E04-90CE-E2E7EF20C814}" => Key deleted successfully.
"HKCR\CLSID\{10921475-03CE-4E04-90CE-E2E7EF20C814}" => Key deleted successfully.
"HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE" => Key deleted successfully.
C:\Program Files (x86)\Google\Chrome\Application\38.0.2125.111\ppGoogleNaClPluginChrome.dll not found.
C:\PROGRA~2\MICROS~4\Office14\NPSPWRAP.DLL not found.
C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll not found.
C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll not found.
C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_8_800_168.dll not found.
McAfee SiteAdvisor Service => Service deleted successfully.
C:\Users\Sherry001\AppData\Local\temp\ScanBy.dll => Moved successfully.
 
 
The system needed a reboot. 
 
==== End of Fixlog ====
 

 Results of screen317's Security Check version 0.99.89  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Microsoft Security Essentials   
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:````````` 
 Adobe Flash Player 15.0.0.152  
 Adobe Reader XI  
 Mozilla Firefox 29.0.1 Firefox out of Date!  
 Google Chrome 37.0.2062.124  
 Google Chrome 38.0.2125.111  
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe 
 Microsoft Security Essentials msseces.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 2% 
````````````````````End of Log`````````````````````` 
 
 


#7 ssperkins14

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Posted 30 October 2014 - 01:59 PM

what does this mean?

 

GroupPolicyUsers\S-1-5-21-2463790961-4041941608-2557216579-1006\User: Group Policy restriction detected <======= ATTENTION
GroupPolicyUsers\S-1-5-21-2463790961-4041941608-2557216579-1005\User: Group Policy restriction detected <======= ATTENTION
GroupPolicyUsers\S-1-5-21-2463790961-4041941608-2557216579-1004\User: Group Policy restriction detected <======= ATTENTION


#8 nasdaq

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Posted 31 October 2014 - 06:49 AM

Some restrictions were set by the malware.

They were removed by the fix.

How is the computer running now?

#9 ssperkins14

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Posted 01 November 2014 - 10:21 AM

It's better. Thank you.

#10 nasdaq

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Posted 01 November 2014 - 01:01 PM

If all is well.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe.
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/
===

#11 nasdaq

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Posted 07 November 2014 - 09:23 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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