Im hoping this is an update issue but am not really sure... Normally I put my laptop into hibernate or sleep mode when it's not in use. Over the last few days I've hit sleep shut the lid and have come back to it being on the start-up repaid screen. It will not let me 1) system restore (says files are not present) 2) start up repair encounters an error 3) memory check comes back negative. I've shut it down, waited and when I restart it; it freezes at the windows start-up with a quick flash of BSOD and continues to try and reboot taking me to the start up recovery and the process is repeated. I thought I was able to access windows through safe-mode but it must've been a fluke. Worked once when I tried again a few days later it would do the same thing.
I also have an update waiting that is for windows but will not install. I get the error code 80073712; I tried running the system update readiness tool and had no luck with that. I have run spybot, malwarebytes, ad-aware and my antivirus; cleaned everything up that they found and it is still doing this.
I also thought maybe it was overheating so I cleaned all air vents and insides with air and while it is definitely running quieter and cooler it did not help the issue at hand. Any help would be appreciated it. Specs for laptop: Acer Aspire 7736z, windows 7 home premium 64-bit