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A weird semi-freezing problem


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17 replies to this topic

#1 Bellzemos

Bellzemos

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Posted 19 October 2014 - 07:51 AM

Hello!

I have a laptop (Intel Core i7, 6 GB RAM) with Windows 7 x64 SP1 and it semi-froze a couple of times in the last few days. Semi-freeze - as the music I was playing in Winamp stopped, all the graphics on the screen stopped, everything basically stopped but I was still able to move the mouse. I made no changes to the system whatsoever (except updating Flash to the latest version and I use Firefox, but that was a while ago) and the system is virus-free. This happened in the last two days or so. So where could I check for the problem, Event Viewer maybe? How exactly could I see what's causing this?

Thank you!

 



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#2 dc3

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Posted 19 October 2014 - 10:14 AM

Is this happening while you are online only?

 

Please download and install Speccy to provide us with information about your computer.  When  FileHippo opens, click on Download latest version in the upper right pane.
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 

Please download MiniToolBox, save it to your desktop and run it.
 
Checkmark the following checkboxes:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 Bellzemos

Bellzemos
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Posted 19 October 2014 - 02:14 PM

Hi! So far it happened about 3 or 4 times and I was always surfing the web with my Firefox. If that's coincidental or not, I don't know...

 

 

I have AIDA64 for the specs, here are my specs:

 

--------[ AIDA64 Extreme Edition ]--------------------------------------------------------------------------------------

    Version                                           AIDA64 v1.50.1200
    Benchmark Module                                  2.7.333-x64
    Homepage                                          http://www.aida64.com/
    Report Type                                       Report Wizard
    Computer                                          JOHNNY-PC
    Generator                                         JOHNNY
    Operating System                                  Microsoft Windows 7 Ultimate 6.1.7601 (Win7 RTM)
    Date                                              2014-10-19
    Time                                              21:06


--------[ Summary ]-----------------------------------------------------------------------------------------------------

    Computer:
      Computer Type                                     ACPI x64-based PC  (Mobile)
      Operating System                                  Microsoft Windows 7 Ultimate
      OS Service Pack                                   Service Pack 1
      Internet Explorer                                 9.11.9600.17358
      DirectX                                           DirectX 11.0
      Computer Name                                     JOHNNY-PC
      User Name                                         JOHNNY
      Logon Domain                                      JOHNNY-PC
      Date / Time                                       2014-10-19 / 21:06

    Motherboard:
      CPU Type                                          QuadCore Intel Core i7 740QM, 2533 MHz (19 x 133)
      Motherboard Name                                  Sony VPCF13S0E
      Motherboard Chipset                               Intel Ibex Peak-M PM55, Intel Lynnfield
      System Memory                                     6124 MB  (DDR3-1333 DDR3 SDRAM)
      DIMM1: Samsung M471B5273CH0-CH9                   4 GB DDR3-1333 DDR3 SDRAM  (8-8-8-22 @ 609 MHz)  (7-7-7-20 @ 533 MHz)  (6-6-6-17 @ 457 MHz)  (5-5-5-14 @ 380 MHz)
      DIMM3: Elpida EBJ21UE8BFU0-DJ-F                   2 GB DDR3-1333 DDR3 SDRAM  (8-8-8-22 @ 609 MHz)  (7-7-7-20 @ 533 MHz)  (6-6-6-17 @ 457 MHz)  (5-5-5-14 @ 380 MHz)
      BIOS Type                                         AMI (09/23/09)

    Display:
      Video Adapter                                     NVIDIA GeForce GT 425M  (1024 MB)
      Video Adapter                                     NVIDIA GeForce GT 425M  (1024 MB)
      3D Accelerator                                    nVIDIA GeForce GT 425M
      Monitor                                           Dell U2412M(Digital) [NoDB]  (Y1H5T18N17LL)

    Multimedia:
      Audio Adapter                                     nVIDIA HDMI @ nVIDIA GF108 - High Definition Audio Controller
      Audio Adapter                                     Realtek ALC275 @ Intel Ibex Peak PCH - High Definition Audio Controller [B-2]

    Storage:
      IDE Controller                                    Intel® 5 Series 6 Port SATA AHCI Controller
      IDE Controller                                    Ricoh PCIe Memory Stick Host Controller
      Storage Controller                                AES99CDZ IDE Controller
      Disk Drive                                        ST9500420AS  (500 GB, 7200 RPM, SATA-II)
      Optical Drive                                     DTSOFT Virtual CdRom Device
      Optical Drive                                     PIONEER BD-ROM  BDC-TD03
      SMART Hard Disks Status                           OK

    Partitions:
      C: (NTFS)                                         79898 MB (26620 MB free)
      D: (NTFS)                                         387.6 GB (219.4 GB free)
      Total Size                                        465.7 GB (245.3 GB free)

    Input:
      Keyboard                                          HID Keyboard Device
      Keyboard                                          Standard PS/2 Keyboard
      Mouse                                             HID-compliant mouse
      Mouse                                             PS/2 Compatible Mouse

    Network:
      Network Adapter                                   Marvell Yukon 88E8057 PCI-E Gigabit Ethernet Controller  (192.168.1.100)

    Peripherals:
      FireWire Controller                               Ricoh PCI-E OHCI Compliant FireWire Controller
      USB2 Controller                                   Intel Ibex Peak PCH - USB 2.0 EHCI Controller 1 [B-2]
      USB2 Controller                                   Intel Ibex Peak PCH - USB 2.0 EHCI Controller 2 [B-2]
      USB3 Controller                                   NEC uPD720200 USB 3.0 Host Controller
      USB Device                                        FOXCONN-T77H114-BCM2070
      USB Device                                        Generic USB Hub
      USB Device                                        Generic USB Hub
      USB Device                                        HD Webcam C270
      USB Device                                        Logitech HD Webcam C270
      USB Device                                        Logitech USB Camera (HD Webcam C270)
      USB Device                                        Renesas Electronics USB 2.0 MTT Hub
      USB Device                                        RME Babyface
      USB Device                                        Sony Visual Communication Camera
      USB Device                                        USB Composite Device
      USB Device                                        USB Composite Device
      USB Device                                        USB Input Device
      USB Device                                        USB Input Device
      USB Device                                        USB Input Device
      Battery                                           Microsoft AC Adapter
      Battery                                           Microsoft ACPI-Compliant Control Method Battery
      Battery                                           Microsoft Composite Battery

    DMI:
      DMI BIOS Vendor                                   American Megatrends Inc.
      DMI BIOS Version                                  R0190Y9
      DMI System Manufacturer                           Sony Corporation
      DMI System Product                                VPCF13S0E
      DMI System Version                                C606PLKM
      DMI System Serial Number                          27535252-5001328
      DMI System UUID                                   80574A3F-1DF6DE11-813C5442-49EB50C2
      DMI Motherboard Manufacturer                      Sony Corporation
      DMI Motherboard Product                           VAIO
      DMI Motherboard Version                           N/A
      DMI Motherboard Serial Number                     N/A
      DMI Chassis Manufacturer                          Sony Corporation
      DMI Chassis Version                               N/A
      DMI Chassis Serial Number                         N/A
      DMI Chassis Asset Tag                             N/A
      DMI Chassis Type                                  Notebook

 

 

And here is the MiniToolBox Log:

 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by JOHNNY (administrator) on 19-10-2014 at 20:57:06
Running from "D:\Temp"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================

System errors:
=============

Microsoft Office Sessions:
=========================


=========================== Installed Programs ============================
µTorrent (HKCU\...\uTorrent) (Version: 3.4.2.32354 - BitTorrent Inc.)
2007 Microsoft Office Suite Service Pack 2 (SP2) (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}) (Version:  - Microsoft)
2007 Microsoft Office Suite Service Pack 2 (SP2) (x32 Version:  - Microsoft) Hidden
Acoustica Effects Pack (HKLM-x32\...\Acoustica Effects Pack) (Version: 3.0 - Acoustica, Inc)
Acoustica Mixcraft 5 (HKLM-x32\...\Acoustica Mixcraft 5) (Version:  - Acoustica)
Addictive Drums 1.5.2 (HKLM-x32\...\Addictive Drums Inno Setup_is1) (Version:  - )
Adobe Audition 3 Vista Compatibility (HKLM\...\{22950922-8438-4c84-80d5-a17e6c2a5717}.sdb) (Version:  - )
Adobe Audition 3.0 (HKLM-x32\...\Adobe Audition 3.0) (Version: 3.0 - Adobe Systems Incorporated)
Adobe Audition 3.0 (x32 Version: 3.0 - Adobe Systems Incorporated) Hidden
Adobe Audition 3.0.1 Patch (HKLM-x32\...\{CDEBE7FF-C832-4B91-9214-A4CA610D78C9}) (Version: 3.00.1000 - Adobe Systems Incorporated)
Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.152 - Adobe Systems Incorporated)
AIDA64 Extreme Edition v1.50 (HKLM-x32\...\AIDA64 Extreme Edition_is1) (Version: 1.50 - FinalWire Ltd.)
AmpliTube 3 (HKLM-x32\...\{5DD152A8-BFB3-439E-90CD-5C00C2116E23}) (Version: 3.0.1 - IK Multimedia)
AmpliTube Metal (HKLM-x32\...\{9EDEF5B1-B740-4DFF-AC16-E2428E1713E8}) (Version: 1.0.0 - IK Multimedia)
ARIA Engine v1.1.0.6 (HKLM\...\ARIA Engine_is1) (Version:  - ViP Team)
ArtRage Studio Pro (HKLM-x32\...\{43F81BD1-10E1-4CCE-BCAF-E3100F039D6B}) (Version: 3.0.7 - Ambient Design)
avast! Free Antivirus (HKLM-x32\...\avast) (Version: 9.0.2021 - AVAST Software)
BurnAware Free 5.2 (HKLM-x32\...\BurnAware Free_is1) (Version:  - Burnaware Technologies)
CCleaner (HKLM\...\CCleaner) (Version: 4.18 - Piriform)
Classic Shell (HKLM\...\{840C85B7-D3D6-4143-9AF9-DAE80FD54CFC}) (Version: 4.1.0 - IvoSoft)
DAEMON Tools Lite (HKLM-x32\...\DAEMON Tools Lite) (Version: 4.48.1.0347 - Disc Soft Ltd)
E-MU Xboard (HKLM-x32\...\{D925601D-25E3-4E95-A456-FBD8C2995289}) (Version: 1.0 - )
Intel PROSet Wireless (Version:  - ) Hidden
Intel® PROSet/Wireless WiFi Software (HKLM\...\{D16A2127-B927-4379-B153-3DEC091E4EEB}) (Version: 13.02.1000 - Intel Corporation)
iZotope Nectar (HKLM-x32\...\iZotope Nectar_is1) (Version: 1.12 - iZotope, Inc.)
LatencyMon 6.00 (HKLM\...\LatencyMon_is1) (Version:  - Resplendence Software Projects Sp.)
Logitech Webcam Software (HKLM-x32\...\{D40EB009-0499-459c-A8AF-C9C110766215}) (Version: 2.30 - Logitech Inc.)
LWS Webcam Software (x32 Version: 13.00.1774.0 - Logitech) Hidden
Macrium Reflect Free Edition (HKLM\...\MacriumReflect) (Version: 5.3 - Paramount Software (UK) Ltd.)
Macrium Reflect Free Edition (Version: 5.3.7134 - Paramount Software (UK) Ltd.) Hidden
Malwarebytes Anti-Malware version 1.75.0.1300 (HKLM-x32\...\Malwarebytes' Anti-Malware_is1) (Version: 1.75.0.1300 - Malwarebytes Corporation)
Microsoft .NET Compact Framework 2.0 SP1 (HKLM-x32\...\{625386A4-B6B6-4911-A6E8-23189C3F2D15}) (Version: 2.0.6129 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Games for Windows - LIVE Redistributable (HKLM-x32\...\{929CE49F-1CA7-4CF3-A9A1-6D757443C63F}) (Version: 1.2.0241 - Microsoft Corporation)
Microsoft Office Access MUI (Slovenian) 2007 (x32 Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (Slovenian) 2007 (x32 Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (Slovenian) 2007 (x32 Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (Slovenian) 2007 (x32 Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (Slovenian) 2007 (x32 Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional Plus 2007 (HKLM-x32\...\PROPLUS) (Version: 12.0.6425.1000 - Microsoft Corporation)
Microsoft Office Professional Plus 2007 (x32 Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Croatian) 2007 (x32 Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2007 (x32 Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (German) 2007 (x32 Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Italian) 2007 (x32 Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Slovenian) 2007 (x32 Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (Slovenian) 2007 (x32 Version: 12.0.4518.1039 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (Slovenian) 2007 (x32 Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (Slovenian) 2007 (Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (Slovenian) 2007 (x32 Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (Slovenian) 2007 (x32 Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Miroslav Philharmonik (HKLM-x32\...\{BA0D0121-A3BA-487D-9C78-7AB0E676C722}) (Version: 1.0.0 - IK Multimedia)
Mozilla Firefox 33.0 (x86 sl) (HKLM-x32\...\Mozilla Firefox 33.0 (x86 sl)) (Version: 33.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0 - Mozilla)
nGlide 0.97 (HKLM-x32\...\nGlide) (Version: .97 - Zeus Software)
Notepad++ (HKLM-x32\...\Notepad++) (Version: 6.5.1 - Notepad++ Team)
NVIDIA 3D Vision Driver 327.02 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 327.02 - NVIDIA Corporation)
NVIDIA Control Panel 327.02 (Version: 327.02 - NVIDIA Corporation) Hidden
NVIDIA Graphics Driver 327.02 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 327.02 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.1002.133.889 - NVIDIA Corporation) Hidden
NVIDIA PhysX (x32 Version: 9.11.0621 - NVIDIA Corporation) Hidden
NVIDIA PhysX System Software 9.11.0621 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.11.0621 - NVIDIA Corporation)
NVIDIA Stereoscopic 3D Driver (x32 Version: 7.17.13.2702 - NVIDIA Corporation) Hidden
NVIDIA Update 1.14.17 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Update) (Version: 1.14.17 - NVIDIA Corporation)
NVIDIA Update Components (Version: 1.14.17 - NVIDIA Corporation) Hidden
PerfectDisk 10 Professional (HKLM\...\{7B738CD9-D107-48C7-8E65-2E6639A39C8D}) (Version: 10.0.119 - Raxco Software Inc.)
Plogue chipsounds VSTi RTAS Standalone v1.5 (HKLM\...\Plogue chipsounds_is1) (Version:  - ViP Team)
Posodobitev za Microsoft Office Excel 2007 Help (KB963678) (HKLM-x32\...\{90120000-0016-0424-0000-0000000FF1CE}_PROPLUS_{FD705E62-13B4-4BF5-A4B2-A7599309751B}) (Version:  - Microsoft)
Posodobitev za Microsoft Office Powerpoint 2007 Help (KB963669) (HKLM-x32\...\{90120000-0018-0424-0000-0000000FF1CE}_PROPLUS_{045DC059-1CCC-47B9-BA35-713E269D33B8}) (Version:  - Microsoft)
Posodobitev za Microsoft Office Word 2007 Help (KB963665) (HKLM-x32\...\{90120000-001B-0424-0000-0000000FF1CE}_PROPLUS_{AD1C31E7-4856-4887-9307-1ABDE0F2DF7C}) (Version:  - Microsoft)
PrintFolder Pro (HKLM-x32\...\PrintFolder Pro 3.3_is1) (Version:  - )
Proteus X LE (HKLM-x32\...\Proteus X LE) (Version:  - )
PVSonyDll (Version: 1.00.0001 - NVIDIA Corporation) Hidden
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6098 - Realtek Semiconductor Corp.)
REAPER (HKLM-x32\...\REAPER) (Version:  - )
Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\InstallShield_{5442DAB8-7177-49E1-8B22-09A049EA5996}) (Version: 2.0.4.1 - Renesas Electronics Corporation)
Renesas Electronics USB 3.0 Host Controller Driver (x32 Version: 2.0.4.1 - Renesas Electronics Corporation) Hidden
ReValver Mk IIIdotV (HKLM-x32\...\ReValver Mk IIIdotV_is1) (Version:  - )
RME Fireface USB (HKLM\...\FIREFACE_USB) (Version: 1.0.46.0 - RME Intelligent Audio Solutions)
Sandboxie 4.14 (64-bit) (HKLM\...\Sandboxie) (Version: 4.14 - Sandboxie Holdings, LLC)
SES Driver (HKLM\...\{D8CC254C-C671-4664-9A38-FA368D1E2C97}) (Version: 1.0.0 - Western Digital)
Skype™ 6.18 (HKLM-x32\...\{7A3C7E05-EE37-47D6-99E1-2EB05A3DA3F7}) (Version: 6.18.105 - Skype Technologies S.A.)
Slate Digital FG-X Mastering Processor VST RTAS v1.1.2 (HKLM-x32\...\Slate Digital FG-X Mastering Processor_is1) (Version:  - )
SpywareBlaster 5.0 (HKLM-x32\...\SpywareBlaster_is1) (Version: 5.0.0 - BrightFort LLC)
SumatraPDF (HKLM-x32\...\SumatraPDF) (Version: 2.1.1 - Krzysztof Kowalczyk)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for Microsoft Office InfoPath 2007 (KB976416) (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{432C5EE4-8096-4FF1-95E1-65219365DFF7}) (Version:  - Microsoft)
Update for Microsoft Office Word 2007 (KB974561) (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{0CDDBAA2-2111-4A0E-A1B0-76C40C635331}) (Version:  - Microsoft)
Update for Outlook 2007 Junk Email Filter (kb976884) (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{FB60F280-C70F-4174-BADB-471412AA42F0}) (Version:  - Microsoft)
VAIO Control Center (HKLM-x32\...\{72042FA6-5609-489F-A8EA-3C2DD650F667}) (Version: 4.3.0.05310 - Sony Corporation)
VirusTotal Uploader 2.2 (HKLM-x32\...\VTUploader) (Version:  - )
Visual Basic 5.0 (C:\Windows\system32\) (HKLM-x32\...\ST5UNST #2) (Version:  - )
Visual Basic 5.0 (HKLM-x32\...\ST5UNST #1) (Version:  - )
VLC media player 2.1.3 (HKLM-x32\...\VLC media player) (Version: 2.1.3 - VideoLAN)
Winamp (HKLM-x32\...\Winamp) (Version: 5.666  - Nullsoft, Inc)
Windows Driver Package - RME Fireface USB (02/13/2014 1.0.42.0) (HKLM\...\06782524D052ED5AB66FB0001C5F27E096F2C8A7) (Version: 02/13/2014 1.0.42.0 - RME)
Windows Driver Package - RME Fireface USB (02/27/2014 1.0.43.0) (HKLM\...\5FBFDE2C34738B4974E4B64B7E3E5056154519E5) (Version: 02/27/2014 1.0.43.0 - RME)
Windows Driver Package - RME Fireface USB (04/02/2014 1.0.46.0) (HKLM\...\EA40120374767D22CA5438C62B3763D87EB7BEB0) (Version: 04/02/2014 1.0.46.0 - RME)
Windows Driver Package - RME Fireface USB (07/15/2013 1.0.33.0) (HKLM\...\52DAAA91F54338D40D2BA45D79021A9F9965F081) (Version: 07/15/2013 1.0.33.0 - RME)
Windows Driver Package - RME Fireface USB (09/10/2013 1.0.36.0) (HKLM\...\6EBF35A98599297C5B3B49E5EE3FC01B15DEB82B) (Version: 09/10/2013 1.0.36.0 - RME)
Windows Driver Package - RME Fireface USB (11/23/2013 1.0.38.0) (HKLM\...\FBD1C64C9D947773793DA0B1934B68DF6B26D427) (Version: 11/23/2013 1.0.38.0 - RME)
Windows Driver Package - Western Digital Technologies (WDC_SAM) WDC_SAM  (01/19/2011 1.0.0009.0) (HKLM\...\4CA7CFBB29889F25ACB3DF6E3A42BAE29EB43B20) (Version: 01/19/2011 1.0.0009.0 - Western Digital Technologies)
WinPcap 4.1.2 (HKLM-x32\...\WinPcapInst) (Version: 4.1.0.2001 - CACE Technologies)
WinRAR 5.01 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.01.0 - win.rar GmbH)
WinX DVD Ripper Platinum 6.5.0 (HKLM-x32\...\WinX DVD Ripper Platinum_is1) (Version:  - Digiarty Software, Inc.)
Wolfenstein™ 1.2 Patch (x32 Version:  - ) Hidden

========================= Memory info: ===================================

Percentage of memory in use: 20%
Total physical RAM: 6124.93 MB
Available physical RAM: 4851.87 MB
Total Pagefile: 12248.04 MB
Available Pagefile: 11010.54 MB
Total Virtual: 4095.88 MB
Available Virtual: 3983.39 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:78.03 GB) (Free:26 GB) NTFS
2 Drive d: () (Fixed) (Total:387.64 GB) (Free:219.35 GB) NTFS

========================= Users: ========================================

User accounts for \\JOHNNY-PC

Administrator            Guest                    JOHNNY                    
UpdatusUser              

========================= Minidump Files ==================================

No minidump file found


**** End of log ****

 


Edited by Bellzemos, 19 October 2014 - 02:18 PM.


#4 dc3

dc3

    Bleeping Treehugger


  • Members
  • 30,690 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:09:14 AM

Posted 19 October 2014 - 03:03 PM

Is this the same compter which is being addressed in this topic.

 

The Speccy has other information which your program does not provide.  I need the Speccy.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 Bellzemos

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Posted 19 October 2014 - 06:37 PM

No, it's not the same computer. What else exactly do you need? I will provide. Thank you.



#6 ScottBrio

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Posted 19 October 2014 - 06:54 PM

Hi, I signed up just to post this because it was super frustrating. I actually had this same thing happen- my computer would freeze partially- the gadgets would still move, the mouse would move, but the web browser/explorer/start bar would all freeze, forcing me to restart. 

 

Long story short, my settings (stupidly, which I fixed) wouldn't let me restore to a previous point, so I decided to uninstall everything that I had installed since the problem happened. I uninstalled 4 or 5 programs, including Java and Avast Free, and it turns out Avast Free was the culprit. Since uninstalling, I've had no freezing thankfully. I will however need to find another temporary antivirus until then, but not being able to use my computer is not an option. 

 

Try uninstalling Avast and see if it fixes your problem!



#7 Bellzemos

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Posted 20 October 2014 - 10:17 AM

Hello Scott, thank your for the interesting information! When did that start happening to you? Are you using Firefox too? I'm a long-time Avast user and wouldn't like to replace it. Maybe if I turn off the Web shield? Did it happen to you only when you were browsing the web? Give me more information please. Thank you! :)



#8 ScottBrio

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Posted 20 October 2014 - 03:36 PM

Hey Bellzemos,

 

I'm actually using Chrome. I've been a long time Avast user as well, and I'll still use it, just not as long as It's making my computer freeze. It's hard to say whether or not it was only when I was browsing the web because my browser is always open on my computer. I suppose it's worth a try however. Let me know if disabling the web shield fixes your problem.

 

I also have Spybot Search & Destroy on my computer, as well as Malware Bytes, so I don't know if those two were interfering, but I do know that deleting Avast fixed my freezes :)



#9 Bellzemos

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Posted 20 October 2014 - 04:11 PM

How often would the freezes happen? Like once a day, once an hour...?


Edited by Bellzemos, 20 October 2014 - 04:11 PM.


#10 ScottBrio

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Posted 20 October 2014 - 04:58 PM

Like after 15 minutes of my computer being turned on... every time. It was super annoying lol



#11 Queen-Evie

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Posted 20 October 2014 - 05:15 PM

Bellzemos, please provide the Speccy log requested by dc3.

 

Keep in mind that there are many causes for the problems you are having. One way to try to figure out WHY it is happening is to post logs from requested scans.


Edited by Queen-Evie, 20 October 2014 - 05:19 PM.


#12 Bellzemos

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Posted 21 October 2014 - 04:53 PM

I really Sappreciate you all trying to help but I don't like exposing my information online.

 

@ dc3 - which segments of Speeccy log do you need to look into for my problem?

 

@ ScottBrio - here it happens like twice a day so it's not such a big deal. I somehow suspect it has to do something with Flash/Firefox and maybe Avast...



#13 Queen-Evie

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Posted 21 October 2014 - 06:37 PM

I do understand not wanting to expose your information online.
However, Speccy doesn't expose anything that could be considered sensitive or private information.
About the only thing it shows is your user account name and the name of your computer.

If it did expose anything we would not be recommending its use.

It's your choice whether to run Speccy and post the log.

Edited by Queen-Evie, 21 October 2014 - 06:38 PM.


#14 Bellzemos

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Posted 21 October 2014 - 08:04 PM

That's what I don't want - my name exposed. JOHNNY from the prevous log post is edited. If mr. dc3 tells me what he needs I'll provide. You have a really nice avatar gif by the way. :)


Edited by Bellzemos, 21 October 2014 - 08:04 PM.


#15 dc3

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Posted 22 October 2014 - 10:03 AM

There is a simple solution to this.  Change you user account name and the computer's name.  You can change these back afterward.  

 

There is a great deal of information which can tell me a lot about what is happening with this computer.

 

If you agree to do this, don't copy and paste the Speccy in your topic as it presents the information in a manner which is difficult to navigate through.  Follow the instructions and create the hyper link, right click in your topic and paste it there.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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