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Problem with internet access


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#1 bigbrown411

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Posted 18 October 2014 - 12:44 PM

Not a problem, but more of a concern. Recently, I had the ResNet people at my university mess around with my laptop to try and fix a problem with my internet access in my dorm. Before this happened, whenever I was in a public area, the symbol where my internet access icon was would show the normal bars to represent how strong the internet connection was. After these ResNet people messed around with my laptop, there's always a red X in front of the icon is. I'm still able to connect to the internet, but I'm just wondering if this is a problem. How can I fix it. I'm paranoid that this red X might affect downloads in public areas.



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#2 dc3

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Posted 18 October 2014 - 01:30 PM

What icon are you referring to?


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#3 bigbrown411

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Posted 18 October 2014 - 05:15 PM

On the far right of the taskbar. It's the icon that shows bars when connected to wi-fi. Whenever I'm in a public area on campus, there's a red X in front of the bars. However, I'm still able to connect to the internet.



#4 dc3

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Posted 19 October 2014 - 02:50 PM

You have not posted what operating system you are running, this might help.


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#5 bigbrown411

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Posted 22 November 2014 - 06:38 PM

Sorry for the late reply. I'm using Windows 7. Again, I'm able to access the internet on a wi-fi connection, but there is always an X over the icon. I'm worried this might affect my downloads. I'm able to download fine, but I'm worried that when I backup my new files onto my external hard drive, my old files on my external hard drive will become corrupted or something. Is this a possibility?



#6 dc3

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Posted 23 November 2014 - 11:01 AM

Click on the Start orb, then type devmgmt.msc in the Search programs and files box and press Enter.

 

Is there a red X shown there?  This would be in the Network adapters.


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#7 silentmonolith

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Posted 23 November 2014 - 11:34 AM

Sometimes I do get the same "problem" - I bridged the Ethernet connection with the WIFI one in order for my printer to be network capable. Sometimes I do get the red X as well but my Internet is working fine.

 

I'm assuming they did something similar? Bridged your Wifi with the Ethernet card or installed VPN or related.






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