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3 Week old gaming computer is freezing


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12 replies to this topic

#1 HighOctane

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Posted 17 October 2014 - 04:42 PM

This computer was running great for about a week then it started freezing when I was playing games. The screen freezes and the sound goes away and the only thing I can do is press the power button on the front of the case. I know its not the video card or the ram.

 

Specs: 

CPU: AMD FX-9370 Vishera 8-core 4.4GHz

GPU: HIS Radeon R9 280X 3GB Motherboard: Asus Sabertooth 990FX R2.0

HDD: WD Black 2TB

PSU: Corsair RM750W 80 PLUS GOLD

Memory: G.Skill Ripjaws X DDR3 16GB (2x8GB)

 

I have ran many tests to see what is wrong and I can't find anything please help.   

 


Edited by hamluis, 17 October 2014 - 05:13 PM.
Moved from Computer Gaming to Internal Hardware - Hamluis.


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#2 Moby Purple

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Posted 17 October 2014 - 05:02 PM

Sounds like it could be an overheating problem even though it's a new PC.  Are all the fans running, including the CPU and graphics card fans?  Do you have a program installed such as PC Wizard 2014 or Speedfan that you can use to monitor temps, fan speeds, and voltage outputs?



#3 HighOctane

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Posted 17 October 2014 - 05:11 PM

I have monitored the temps when playing games and idling and they are all fine. all the fans are working too. 



#4 hamluis

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Posted 17 October 2014 - 05:13 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#5 HighOctane

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Posted 17 October 2014 - 06:50 PM

MiniToolBox by Farbar  Version: 21-07-2014
Ran by HighOctane140 (administrator) on 17-10-2014 at 16:33:15
Running from "C:\Users\HighOctane140\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (10/17/2014 02:47:11 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 8003
 
Error: (10/17/2014 02:47:11 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 8003
 
Error: (10/17/2014 02:47:11 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (10/17/2014 02:47:10 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7004
 
Error: (10/17/2014 02:47:10 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 7004
 
Error: (10/17/2014 02:47:10 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (10/17/2014 02:47:09 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 6006
 
Error: (10/17/2014 02:47:09 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 6006
 
Error: (10/17/2014 02:47:09 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (10/17/2014 02:47:08 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 5007
 
 
System errors:
=============
Error: (10/17/2014 10:46:47 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 10:43:09 AM on ?10/?17/?2014 was unexpected.
 
Error: (10/16/2014 06:24:47 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80242016: Update for Windows 7 for x64-based Systems (KB2952664).
 
Error: (10/16/2014 06:22:53 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Microsoft .NET Framework NGEN v4.0.30319_X64 service to connect.
 
Error: (10/15/2014 08:22:29 PM) (Source: Service Control Manager) (User: )
Description: The Razer Wizard Service service failed to start due to the following error: 
%%1053
 
Error: (10/15/2014 08:22:29 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Razer Wizard Service service to connect.
 
Error: (10/15/2014 08:21:58 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 8:19:28 PM on ?10/?15/?2014 was unexpected.
 
Error: (10/14/2014 00:17:39 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
 
Error: (10/10/2014 00:41:49 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service.
 
Error: (10/09/2014 00:28:55 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the AMD External Events Utility service.
 
Error: (10/08/2014 04:26:01 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 4:24:29 PM on ?10/?8/?2014 was unexpected.
 
 
Microsoft Office Sessions:
=========================
Error: (10/17/2014 02:47:11 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 8003
 
Error: (10/17/2014 02:47:11 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 8003
 
Error: (10/17/2014 02:47:11 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (10/17/2014 02:47:10 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7004
 
Error: (10/17/2014 02:47:10 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 7004
 
Error: (10/17/2014 02:47:10 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (10/17/2014 02:47:09 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 6006
 
Error: (10/17/2014 02:47:09 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 6006
 
Error: (10/17/2014 02:47:09 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (10/17/2014 02:47:08 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 5007
 
 
CodeIntegrity Errors:
===================================
  Date: 2014-10-06 19:54:05.623
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\atikmpag.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2014-10-06 19:54:05.576
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\atikmpag.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2014-10-06 19:47:59.973
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\atikmpag.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2014-10-06 19:47:59.910
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\atikmpag.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2014-10-06 18:49:08.999
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\atikmpag.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2014-10-06 18:49:08.968
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\atikmpag.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2014-10-06 18:27:45.915
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\atikmpag.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2014-10-06 18:27:45.852
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\atikmpag.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
 
 
=========================== Installed Programs ============================
Adobe Reader XI (11.0.09) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.09 - Adobe Systems Incorporated)
AMD Accelerated Video Transcoding (Version: 13.30.100.41004 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Control Center (x32 Version: 2014.1004.1447.24752 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Install Manager (HKLM\...\{B800192A-2B6D-7DF6-CC68-B3A1D3653E17}) (Version: 8.0.916.0 - Advanced Micro Devices, Inc.)
AMD Drag and Drop Transcoding (Version: 2.00.0000 - Advanced Micro Devices, Inc.) Hidden
AMD Fuel (Version: 2014.1004.1447.24752 - Advanced Micro Devices, Inc.) Hidden
AMD Steady Video Plug-In  (Version: 2.07.0000 - AMD) Hidden
AMD Wireless Display v3.0 (Version: 1.0.0.15 - Advanced Micro Devices, Inc.) Hidden
Apple Application Support (HKLM-x32\...\{78002155-F025-4070-85B3-7C0453561701}) (Version: 3.0.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{B678797F-DF38-4556-8A31-8B818E261868}) (Version: 8.0.0.23 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Asmedia ASM104x USB 3.0 Host Controller Driver (HKLM-x32\...\{E4FB0B39-C991-4EE7-95DD-1A1A7857D33D}) (Version: 1.16.16.0 - Asmedia Technology)
Asmedia ASM106x SATA Host Controller Driver (HKLM-x32\...\{61942EF5-2CD8-47D4-869C-2E9A8BB085F1}) (Version: 1.4.1.000 - Asmedia Technology)
ASUS Product Register Program (HKLM-x32\...\{C87D79F6-F813-4812-B7A9-CCCAAB8B1188}) (Version: 1.0.025 - ASUSTek Computer Inc.)
Battlefield 4™ (HKLM-x32\...\{ABADE36E-EC37-413B-8179-B432AD3FACE7}) (Version: 1.3.2.15221 - Electronic Arts)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Call of Duty: Modern Warfare 2 (HKLM-x32\...\Steam App 10180) (Version:  - Infinity Ward)
Call of Duty: World at War (HKLM-x32\...\Steam App 10090) (Version:  - Treyarch)
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2014.1004.1447.24752 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2014.1004.1447.24752 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2014.1004.1447.24752 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (x32 Version: 2014.1004.1446.24752 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Traditional (x32 Version: 2014.1004.1446.24752 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (x32 Version: 2014.1004.1446.24752 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (x32 Version: 2014.1004.1446.24752 - Advanced Micro Devices, Inc.) Hidden
CCC Help Dutch (x32 Version: 2014.1004.1446.24752 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (x32 Version: 2014.1004.1446.24752 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (x32 Version: 2014.1004.1446.24752 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (x32 Version: 2014.1004.1446.24752 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (x32 Version: 2014.1004.1446.24752 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (x32 Version: 2014.1004.1446.24752 - Advanced Micro Devices, Inc.) Hidden
CCC Help Hungarian (x32 Version: 2014.1004.1446.24752 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (x32 Version: 2014.1004.1446.24752 - Advanced Micro Devices, Inc.) Hidden
CCC Help Japanese (x32 Version: 2014.1004.1446.24752 - Advanced Micro Devices, Inc.) Hidden
CCC Help Korean (x32 Version: 2014.1004.1446.24752 - Advanced Micro Devices, Inc.) Hidden
CCC Help Norwegian (x32 Version: 2014.1004.1446.24752 - Advanced Micro Devices, Inc.) Hidden
CCC Help Polish (x32 Version: 2014.1004.1446.24752 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (x32 Version: 2014.1004.1446.24752 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (x32 Version: 2014.1004.1446.24752 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (x32 Version: 2014.1004.1446.24752 - Advanced Micro Devices, Inc.) Hidden
CCC Help Swedish (x32 Version: 2014.1004.1446.24752 - Advanced Micro Devices, Inc.) Hidden
CCC Help Thai (x32 Version: 2014.1004.1446.24752 - Advanced Micro Devices, Inc.) Hidden
CCC Help Turkish (x32 Version: 2014.1004.1446.24752 - Advanced Micro Devices, Inc.) Hidden
ccc-utility64 (Version: 2014.1004.1447.24752 - Advanced Micro Devices, Inc.) Hidden
Corsair Gaming Headset Software (HKLM-x32\...\{6118E939-08B6-4180-8B5B-97836617813B}) (Version: 2.0.35 - Corsair)
Corsair Link (HKLM-x32\...\{658EFB3F-8606-4576-8FEC-B0CED48F1E68}) (Version: 2.7.5339 - Corsair)
Corsair Link™ USB Dongle (Driver Removal) (HKLM-x32\...\SIUSBXP&1B1C&1C00) (Version:  - Corsair Memory, Inc.)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
DayZ (HKLM-x32\...\Steam App 221100) (Version:  - Bohemia Interactive)
DivX Setup (HKLM-x32\...\DivX Setup) (Version: 2.6.3.88 - DivX, LLC)
Fraps (remove only) (HKLM-x32\...\Fraps) (Version:  - )
Garry's Mod (HKLM-x32\...\Steam App 4000) (Version:  - Facepunch Studios)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 38.0.2125.104 - Google Inc.)
Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden
Grand Theft Auto IV (HKLM-x32\...\Steam App 12210) (Version:  - Rockstar North)
GTA IV Vehicle Mod Installer v1.7 (HKLM-x32\...\GTA IV Vehicle Mod Installer v1.7_is1) (Version:  - MobileD2)
iCloud (HKLM\...\{6096C0CC-7E19-4355-87F0-627EC5AA146D}) (Version: 4.0.3.56 - Apple Inc.)
iTunes (HKLM\...\{F46AA0F1-E284-4878-A462-5F11B9166C0E}) (Version: 11.4.0.18 - Apple Inc.)
Java 7 Update 67 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F06417067FF}) (Version: 7.0.670 - Oracle)
Java 7 Update 71 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217071FF}) (Version: 7.0.710 - Oracle)
Java Auto Updater (x32 Version: 2.1.71.14 - Oracle, Inc.) Hidden
Mafia II (HKLM-x32\...\Steam App 50130) (Version:  - 2K Czech)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Games for Windows - LIVE (HKLM-x32\...\{2C9EE786-1DDB-4C98-8FA4-B1B9B5A66B77}) (Version: 3.1.186.0 - Microsoft Corporation)
Microsoft Games for Windows - LIVE Redistributable (HKLM-x32\...\{42AA4CA8-DCD8-4308-BCAB-0B6D75856A9D}) (Version: 3.5.95.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610 (HKLM-x32\...\{a1909659-0a08-4554-8af1-2175904903a1}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610 (HKLM-x32\...\{95716cce-fc71-413f-8ad5-56c2892d4b3a}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.60610 (Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.60610 (Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.60610 (x32 Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.60610 (x32 Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (HKLM-x32\...\{7f51bdb9-ee21-49ee-94d6-90afc321780e}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 (Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 (Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
Movie Maker (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
MSI Afterburner 4.0.0 (HKLM-x32\...\Afterburner) (Version: 4.0.0 - MSI Co., LTD)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT Redists (Version: 1.0 - Sony Creative Software Inc.) Hidden
MSVCRT110 (x32 Version: 16.4.1108.0727 - Microsoft) Hidden
MSVCRT110_amd64 (Version: 16.4.1109.0912 - Microsoft) Hidden
MURDERED: SOUL SUSPECT™ (HKLM-x32\...\Steam App 233290) (Version:  - Airtight Games)
MX vs ATV Reflex (HKLM-x32\...\Steam App 55140) (Version:  - Double Helix Games)
MXGP - The Official Motocross Videogame (HKLM-x32\...\Steam App 256370) (Version:  - Milestone S.r.l.)
Norton Internet Security (HKLM-x32\...\NIS) (Version: 21.6.0.32 - Symantec Corporation)
NVIDIA PhysX (HKLM-x32\...\{3F5C371F-8EA2-4F25-9D3D-D0B4526E3AEA}) (Version: 9.10.0513 - NVIDIA Corporation)
Origin (HKLM-x32\...\Origin) (Version: 9.4.22.2815 - Electronic Arts, Inc.)
paint.net (HKLM\...\{F509C1F4-0029-49F9-B145-A4C4E8DF481A}) (Version: 4.0.3 - dotPDN LLC)
ParetoLogic PC Health Advisor (HKLM-x32\...\{3CBF3EBB-235D-4c29-A68B-2BB1F428586E}) (Version: 3.1.6.0 - ParetoLogic, Inc.)
Photo Gallery (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
PunkBuster Services (HKLM-x32\...\PunkBusterSvc) (Version: 0.986 - Even Balance, Inc.)
QuickTime 7 (HKLM-x32\...\{111EE7DF-FC45-40C7-98A7-753AC46B12FB}) (Version: 7.75.80.95 - Apple Inc.)
Raptr (HKLM-x32\...\Raptr) (Version:  - )
Razer Synapse 2.0 (HKLM-x32\...\{0D78BEE2-F8FF-4498-AF1A-3FF81CED8AC6}) (Version: 1.18.15.20888 - Razer Inc.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.79.108.2014 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7224 - Realtek Semiconductor Corp.)
Saints Row IV (HKLM-x32\...\Steam App 206420) (Version:  - Deep Silver Volition)
Search Protection (HKCU\...\Search Protection) (Version: 9.9.0.1 - Spigot, Inc.)
Skype™ 6.20 (HKLM-x32\...\{1845470B-EB14-4ABC-835B-E36C693DC07D}) (Version: 6.20.104 - Skype Technologies S.A.)
Sniper Elite 3 (HKLM-x32\...\Steam App 238090) (Version:  - Rebellion)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
SteelSeries Engine (HKLM\...\SteelSeries Engine) (Version: 2.8.450.22786 - SteelSeries)
Sumotori Full Version (HKLM-x32\...\Sumotori Full Version) (Version:  - )
TeamViewer 9 (HKLM-x32\...\TeamViewer 9) (Version: 9.0.32494 - TeamViewer)
The Elder Scrolls V: Skyrim (HKLM-x32\...\Steam App 72850) (Version:  - Bethesda Game Studios)
The Forest (HKLM-x32\...\Steam App 242760) (Version:  - Endnight Games Ltd)
The Sims™ 4 (HKLM-x32\...\{48EBEBBF-B9F8-4520-A3CF-89A730721917}) (Version: 1.0.732.20 - Electronic Arts Inc.)
Unity Web Player (HKCU\...\UnityWebPlayer) (Version: 4.5.4f1 - Unity Technologies ApS)
VC80CRTRedist - 8.0.50727.6195 (x32 Version: 1.2.0 - DivX, Inc) Hidden
Vegas Pro 13.0 (64-bit) (HKLM\...\{D0360940-CCC6-11E3-B9C6-F04DA23A5C58}) (Version: 13.0.310 - Sony)
War Thunder (HKLM-x32\...\Steam App 236390) (Version:  - Gaijin Entertainment)
Windows Live Communications Platform (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4311.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
WinRAR 5.11 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.11.0 - win.rar GmbH)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 20%
Total physical RAM: 16282.14 MB
Available physical RAM: 13020.2 MB
Total Pagefile: 32562.46 MB
Available Pagefile: 24480.07 MB
Total Virtual: 4095.88 MB
Available Virtual: 3983.53 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:1862.92 GB) (Free:1576.55 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\HIGHOCTANE-PC
 
Administrator            Guest                    HighOctane140            
 
 
**** End of log ****


#6 HighOctane

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Posted 17 October 2014 - 06:53 PM

Here's the the snapshot link: http://speccy.piriform.com/results/eTj3gPfCbkDo7OPQK0vomTH



#7 hamluis

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Posted 17 October 2014 - 07:27 PM

Search Protection (HKCU\...\Search Protection) (Version: 9.9.0.1 - Spigot, Inc.)

 

Looking at the memory usage of some Chrome processes, it appears to me that they bear further investigation.  Wjem I combine that with uTorrent and the above program...I think it would be wise to move this topic to Am I Infected for a deeper look at the possibility of malware.

 

Moved to AII.

 

Louis



#8 Torvald

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Posted 18 October 2014 - 03:51 PM

Noticed that you appear to have two versions of Java installed.

 

That is probably not causing your main problem, but recommend you go ahead and uninstall the older Java version while waiting for further help.


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#9 technonymous

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Posted 18 October 2014 - 08:16 PM

Seems like the settings aren't right. Are you overclocking it?



#10 HighOctane

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Posted 19 October 2014 - 03:12 PM

No I haven't overclocked anything 



#11 boopme

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Posted 20 October 2014 - 01:00 PM

You have an infection on here that I see..

Please post the logs from these....


Download TDSSKiller and save it to your desktop.
  • Extract (unzip) its contents to your desktop.
  • Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.
  • .
    .
    .
    ADW Cleaner

    Please download AdwCleaner by Xplode and save to your Desktop.
  • Double-click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • After reviewing the log, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
  • -- Note: The contents of the AdwCleaner log file may be confusing. Unless you see a program name that you recognize and know should not be removed, don't worry about it. If you see an entry you want to keep, return to AdwCleaner before cleaning...all detected items will be listed (and checked) in each tab. Click on each one and uncheck any items you want to keep (except you cannot uncheck Chrome and Firefox preferences lines).


    .

    thisisujrt.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
  • .
    .
    .
    .
  • Last run ESET.
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
  • Scan potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.

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#12 HighOctane

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Posted 20 October 2014 - 03:37 PM

I found my problem and it is fixed now.



#13 technonymous

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Posted 20 October 2014 - 03:46 PM

You should get it cleared up if it does have viruses and malware. However, looking at your speccy snapshot, it seems that your bus cpu clock is running 216x22 and the memory is 557x2. This is why it isn't stable.






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