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BSOD memory dumps


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#1 Bellzemos

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Posted 17 October 2014 - 11:12 AM

Hello!

 

My friend gave an old laptop to look at and it seems in a poor condition. I found several BSOD memory dumps and looked into them but am not savvy enough to see the real cause. I tried testing laptop's RAM with Memtest but after it runs for a minute it shuts down (the laptop shuts down - maybe overheating?). At least the HDD SMART shows that the HDD is in a good condition. I have saved all the data from the laptop and now it's ready for a repair.

 

So, if someone (who knows more than me) could look into the dump files (in the attachment) and tell what could be the reason for the BSODs I'd really appreciate it.

 

Thank you!

Attached Files


Edited by hamluis, 17 October 2014 - 01:10 PM.
Moved from XP to Internal Hardware - Hamluis.


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#2 hamluis

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Posted 17 October 2014 - 01:09 PM

Well...I think it a lot more important...to find out why you cannot run a Memtest RAM diagnostic.  Seems to me that your concern with BSODs has found a focal point, your RAM.

 

Louis



#3 Bellzemos

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Posted 17 October 2014 - 04:50 PM

It's possible but I think it's shutting down because of the overheaing. It's shutting down in Windows too (I've noticed that the CPU temps go over 80°C). If someone could take a look into the dump files - thank you!



#4 Bellzemos

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Posted 18 October 2014 - 12:12 PM

Anyone, please? :)



#5 dc3

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Posted 18 October 2014 - 12:17 PM

I will not download anything to my computer unless I know exactly what it contains.  Because of this I will not be able to view the dump files.

 

Let's try this a different way.

 

Please download and install Speccy to provide us with information about your computer.  When  FileHippo opens, click on Download latest version in the upper right pane.
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 

Please download MiniToolBox, save it to your desktop and run it.
 
Checkmark the following checkboxes:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#6 Bellzemos

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Posted 19 October 2014 - 07:49 AM

Thank you for the nice support dc3, I've already formatted the laptop in question and cleaned it's ventilation (it was really dusty) and now it seems to work fine. If I encounter a problem on it again I will do what you told here. Thank you.



#7 dc3

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Posted 19 October 2014 - 02:57 PM

Happy computing.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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