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Constant BSOD, fresh windows install, please help identify


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#1 jpx72

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Posted 17 October 2014 - 04:47 AM

Hello

I need some help identifying my laptop problems, I have a fresh windows 7 install, but the BSOD is preventing me from making any tests. I managed to copy minidumps from windows using Hirens BootCD and do a CPUZ report - attached in this message. Please, help me identify my BSOD!

 

Minidumps larger than attachment requirements:

http://www.mediafire.com/download/hb349mhpxwqeqi6/Minidump.zip

Attached Files



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#2 hamluis

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Posted 17 October 2014 - 06:13 AM

Data submitted reflects XP O/S.

 

Louis



#3 jpx72

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Posted 17 October 2014 - 10:30 AM

Yes my friend, but as I wrote, I did he cpuz report and the report from that program you suggested in different post in the MiniXP that is present on HirensBootCD. But the minidumps are from the windows 7 that is present on my laptop. The problem is I get the BSOD also in the miniXP.



#4 jpx72

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Posted 18 October 2014 - 03:56 AM

Bumping because you misunderstood, please download the minidump.zip which has Win7 bsod *.dmp

 

please... this has to be hardware related because the bsod happens in both win7 and the minixp. to understand: minixp is a standalone windows version that doesnt need to be installed, it runs directly from the cd "hirensbootcd" - a special diagnostics cd that can be downloaded from the web freely. 

running minixp is the only way I can get to the files on my notebook because when I boot win7, that is installed on my notebook, i get bsod immediatelly or in 1-2 minutes after startup.

in minixp i get bsod after 5-10 mins so I luckily downloaded the dumps from my windows7 folder.


Edited by jpx72, 18 October 2014 - 04:06 AM.


#5 hamluis

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Posted 18 October 2014 - 07:37 AM

A BSOD in isolation...usually has no meaning to me.  I look at the Event Viewer errors (which include any BSOD) for a pattern that provides meaningful information about what is wrong with said system.

 

There are others here who take a different approach to troubleshooting...I suggest you await input from them.

 

Louis



#6 jpx72

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Posted 19 October 2014 - 01:13 PM

I managed to turn off some stuff in safe mode and managed to get normal mode running long enough to get you these logs from speccy and minitoolbox. Can you please check these out? Thank you!

 

Also tried memtest86+, no errors.

Attached Files


Edited by jpx72, 19 October 2014 - 01:22 PM.


#7 hamluis

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Posted 19 October 2014 - 06:26 PM

Please...I suggest that you re-read the Speccy instructions.  You are required/requested to post a link, not a .zip file, not an attachment...a simple URL.

 

Louis



#8 jpx72

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Posted 20 October 2014 - 11:13 AM

Oh is there a difference? I saved a *.speccy file as snapshot and zipped it, because this forum doesn't allow *.speccy as an attachment.

Ok here is the URL:

http://speccy.piriform.com/results/8ovtwO4GLKoXeo87wogh8eG



#9 jpx72

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Posted 25 October 2014 - 03:00 PM

Bump...?



#10 hamluis

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Posted 29 October 2014 - 02:50 PM

Sorry for the delayed response but I've been on holiday :).

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 

Louis



#11 jpx72

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Posted 14 February 2015 - 09:07 AM

Sorry for the extra late reply, I thought you left this topic, any I left my laptop in the drawer as non working :(

Anyway I checked thisold topic and found your answer, so here is the result of MiniToolbox, please, If you learn something from it, let me know! Thank you!

MiniToolBox by Farbar  Version: 30-11-2014
Ran by Uzivatel (administrator) on 14-02-2015 at 15:06:04
Running from "C:\Users\Uzivatel\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (10/20/2014 05:11:41 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/19/2014 07:08:28 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unable to read the performance counter strings defined for the 01B language ID. The first DWORD in the Data section contains the Win32 error code.

Error: (10/19/2014 07:08:27 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unable to read the performance counter strings defined for the 01B language ID. The first DWORD in the Data section contains the Win32 error code.

Error: (10/19/2014 07:07:08 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unable to read the performance counter strings defined for the 01B language ID. The first DWORD in the Data section contains the Win32 error code.

Error: (10/19/2014 07:07:08 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unable to read the performance counter strings defined for the 01B language ID. The first DWORD in the Data section contains the Win32 error code.

Error: (10/19/2014 07:03:14 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unable to read the performance counter strings defined for the 01B language ID. The first DWORD in the Data section contains the Win32 error code.

Error: (10/19/2014 07:03:14 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unable to read the performance counter strings defined for the 01B language ID. The first DWORD in the Data section contains the Win32 error code.

Error: (10/19/2014 07:00:37 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/19/2014 06:57:14 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/19/2014 06:54:29 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unable to read the performance counter strings defined for the 01B language ID. The first DWORD in the Data section contains the Win32 error code.


System errors:
=============
Error: (10/20/2014 05:10:04 PM) (Source: BugCheck) (User: )
Description: 0x0000001e (0xffffffffc0000005, 0xfffff96000154e67, 0x0000000000000000, 0x0000000000000068)C:\Windows\MEMORY.DMP102014-17019-01

Error: (10/20/2014 05:10:03 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 20:15:31 on ‎19. ‎10. ‎2014 was unexpected.

Error: (10/19/2014 06:52:07 PM) (Source: DCOM) (User: )
Description: 1084MSIServer{000C101C-0000-0000-C000-000000000046}

Error: (10/19/2014 06:50:44 PM) (Source: Service Control Manager) (User: )
Description: Spustenie služby Network Location Awareness, od ktorej závisí služba Network List Service, zlyhalo kvôli nasledujúcej chybe:
%%1068

Error: (10/19/2014 06:50:44 PM) (Source: Service Control Manager) (User: )
Description: Spustenie služby Network Location Awareness, od ktorej závisí služba Network List Service, zlyhalo kvôli nasledujúcej chybe:
%%1068

Error: (10/19/2014 06:50:44 PM) (Source: Service Control Manager) (User: )
Description: Spustenie služby Network Location Awareness, od ktorej závisí služba Network List Service, zlyhalo kvôli nasledujúcej chybe:
%%1068

Error: (10/19/2014 06:50:44 PM) (Source: Service Control Manager) (User: )
Description: Spustenie služby Network Location Awareness, od ktorej závisí služba Network List Service, zlyhalo kvôli nasledujúcej chybe:
%%1068

Error: (10/19/2014 06:50:44 PM) (Source: Service Control Manager) (User: )
Description: Spustenie služby Network Location Awareness, od ktorej závisí služba Network List Service, zlyhalo kvôli nasledujúcej chybe:
%%1068

Error: (10/19/2014 06:50:44 PM) (Source: Service Control Manager) (User: )
Description: Spustenie služby Network Location Awareness, od ktorej závisí služba Network List Service, zlyhalo kvôli nasledujúcej chybe:
%%1068

Error: (10/19/2014 06:50:43 PM) (Source: DCOM) (User: )
Description: 1084WSearch{9E175B6D-F52A-11D8-B9A5-505054503030}


Microsoft Office Sessions:
=========================
Error: (10/20/2014 05:11:41 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/19/2014 07:08:28 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: 01B8020000002D010000

Error: (10/19/2014 07:08:27 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: 01B120200000000000000AF000000

Error: (10/19/2014 07:07:08 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: 01B8020000002D010000

Error: (10/19/2014 07:07:08 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: 01B120200000000000000AF000000

Error: (10/19/2014 07:03:14 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: 01B8020000002D010000

Error: (10/19/2014 07:03:14 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: 01B120200000000000000AF000000

Error: (10/19/2014 07:00:37 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/19/2014 06:57:14 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/19/2014 06:54:29 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: 01B8020000002D010000



=========================== Installed Programs ============================
7-Zip 4.57 (HKLM-x32\...\7-Zip) (Version:  - )
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 13.0.0.83 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 13.0.0.83 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.152 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.09) - Slovak (HKLM-x32\...\{AC76BA86-7AD7-1051-7B44-AB0000000001}) (Version: 11.0.09 - Adobe Systems Incorporated)
Ask Toolbar (HKLM-x32\...\{86D4B82A-ABED-442A-BE86-96357B70F4FE}) (Version: 1.9.1.0 - Ask.com)
Debugging Tools for Windows (x64) (HKLM\...\{DBFC6AAE-DCCB-4C23-B01C-3EDDDC03298B}) (Version: 6.12.2.633 - Microsoft Corporation)
ESET Smart Security (HKLM\...\{BA0C98EF-FDD6-423D-BFFD-57580DE283F0}) (Version: 5.0.95.0 - ESET, spol. s r.o.)
Google Chrome (HKLM-x32\...\{5F6C7C79-9E78-3694-8827-E4F4936BA25F}) (Version: 65.205.49268 - Google, Inc.)
Google Update Helper (x32 Version: 1.3.24.7 - Google Inc.) Hidden
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version: 8.15.10.1883 - Intel Corporation)
Java 7 Update 55 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86417055FF}) (Version: 7.0.550 - Oracle)
Java 7 Update 55 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217055FF}) (Version: 7.0.550 - Oracle)
Java Auto Updater (x32 Version: 2.1.9.8 - Sun Microsystems, Inc.) Hidden
LibreOffice 4.2.3.3 (HKLM-x32\...\{4117DF3C-6677-4A22-90B7-FF06923417E9}) (Version: 4.2.3.3 - The Document Foundation)
Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Windows SDK for Windows 7 (7.1) (HKLM\...\SDKSetup_7.1.7600.0.30514) (Version: 7.1.7600.0.30514 - Microsoft Corporation)
Microsoft Windows SDK for Windows 7 (7.1) (Version: 7.1.30514 - Microsoft Corporation) Hidden
Mozilla Firefox 29.0.1 (x86 sk) (HKLM-x32\...\Mozilla Firefox 29.0.1 (x86 sk)) (Version: 29.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)
Realtek 8136 8168 8169 Ethernet Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 1.00.0005 - Realtek)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30101 - Realtek Semiconductor Corp.)
Realtek WLAN Driver (HKLM-x32\...\{9D3D8C60-A55F-4fed-B2B9-173001290E16}) (Version: 2.00.0016 - REALTEK Semiconductor Corp.)
Skype™ 6.16 (HKLM-x32\...\{7A3C7E05-EE37-47D6-99E1-2EB05A3DA3F7}) (Version: 6.16.105 - Skype Technologies S.A.)
Speccy (HKLM\...\Speccy) (Version: 1.26 - Piriform)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 13.2.6.1 - Synaptics Incorporated)
The KMPlayer (remove only) (HKLM-x32\...\The KMPlayer) (Version:  - )
TOSHIBA Extended Tiles for Windows Mobility Center (HKLM-x32\...\InstallShield_{617C36FD-0CBE-4600-84B2-441CEB12FADF}) (Version:  - )
TOSHIBA Extended Tiles for Windows Mobility Center (Version: 1.01.00 - TOSHIBA Corporation) Hidden
TOSHIBA Flash Cards Support Utility (HKLM-x32\...\InstallShield_{620BBA5E-F848-4D56-8BDA-584E44584C5E}) (Version: 1.63.0.4C - TOSHIBA CORPORATION)
TOSHIBA Flash Cards Support Utility (x32 Version: 1.63.0.4C - TOSHIBA CORPORATION) Hidden
TOSHIBA Value Added Package (HKLM-x32\...\InstallShield_{066CFFF8-12BF-4390-A673-75F95EFF188E}) (Version: 1.2.25.64 - TOSHIBA Corporation)
TOSHIBA Value Added Package (Version: 1.2.25.64 - TOSHIBA Corporation) Hidden
TOSHIBA Value Added Package (x32 Version: 1.2.25.64 - TOSHIBA Corporation) Hidden
Utility Common Driver (x32 Version: 1.0.50.26C - TOSHIBA) Hidden
VLC media player 2.1.3 (HKLM-x32\...\VLC media player) (Version: 2.1.3 - VideoLAN)
WinRAR (HKLM-x32\...\WinRAR archiver) (Version:  - )

========================= Memory info: ===================================

Percentage of memory in use: 40%
Total physical RAM: 3932.88 MB
Available physical RAM: 2343.25 MB
Total Pagefile: 7863.93 MB
Available Pagefile: 6383.27 MB
Total Virtual: 4095.88 MB
Available Virtual: 3987.95 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:53.71 GB) (Free:25.51 GB) NTFS
2 Drive d: (Data 2) (Fixed) (Total:179.17 GB) (Free:169.06 GB) NTFS
3 Drive e: (Data) (Fixed) (Total:232.49 GB) (Free:89.65 GB) NTFS
5 Drive g: (WINXP_SP3_CZ) (Removable) (Total:3.79 GB) (Free:1.81 GB) NTFS

========================= Users: ========================================

User accounts for \\UZIVATEL-PC

Administrator            Guest                    Uzivatel                 


**** End of log ****
 



#12 hamluis

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Posted 14 February 2015 - 12:33 PM

Please follow the instructions for a Speccy Snapshot...and post the link to the new Snapshot in your next post.

 

Louis



#13 jpx72

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Posted 15 February 2015 - 07:05 AM

Downloaded the latest SPeccy and here is the snapshot:

http://speccy.piriform.com/results/kETNUusBoQK3tsxX4RoJ2t2



#14 hamluis

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Posted 15 February 2015 - 11:37 AM

I don't see any evidence of "constant BSODs", in fact I find no errors reflected at all during the last 120 days or so.  I also find no evidence of Windows critical updates during that time period.

 

I suggest that you update Windows for critical updates...then run the system for a few days to determine its operational status.

 

My suspicion is that you may have malware but let's get some data to refute/substantiate the premise that your problems still exist and relate to Windows.

 

Louis



#15 YeahBleeping

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Posted 15 February 2015 - 12:04 PM

I concur with ham .. this looks to be a browser re-director Spustenie služby Network Location Awareness

 

I suggest you begin a post in  ' am I infected what do i do ' and follow their directions.






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