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PC boots to Auto Repair but cannot Repair!


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#1 Vista55

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Posted 16 October 2014 - 07:42 PM

Hello,

I unplugged my computer to take it in another room after shut down.  I don't know if the computer was all the way shut down when I pulled the plug. The screen was dark so I thought it was shut off. It was on a surge protector. When I booted it up, it goes to Auto Repair, then Diagnostic PC, then Attempt Repairs, then cannot repair. The only thing that I remember came up was something about Disk Registry the first time I tried to start up.

 It gave me a logfile: C\Windows\Sys32\Logfiles\Srt\Srttrail.txt
All that shows up is to press Delete to setup.

In the menu tab, I switched HALT ON: to NEVER
System Restore says- No restore points have been created on your computer system drive.(Won't work)
CAN get to Command Prompts and UEFI Firmware Settings, but that is about it.
This is my home-work computer and there is a lot of info I need for work tomorrow.
I will appreciate any help to get me back online.
Thanks,
Valerie



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#2 dc3

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Posted 17 October 2014 - 09:30 AM

What is the make and model of this computer?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 Vista55

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Posted 17 October 2014 - 01:00 PM

It is a gateway PC (no tower just all one screen unit ). Model zx4665g. Thank you for responding!


Edited by Vista55, 17 October 2014 - 06:00 PM.


#4 Vista55

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Posted 17 October 2014 - 06:03 PM

I really need my computer to do overdue work. I am about to reset it but not sure if I should just remove files or fully clean the drive. Any suggestions :bananas: is greatly appreciated!



#5 dc3

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Posted 18 October 2014 - 09:39 AM

Did you make a recovery disc when you first got this computer?


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#6 Vista55

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Posted 21 October 2014 - 12:14 PM

I solved the problem by resetting the computer. Thank you for the attempt. I do have a laptop with the cursor jumping backward when I type. Any suggestions for a fix?



#7 dc3

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Posted 21 October 2014 - 03:46 PM

I would suggest starting another topic.


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