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Keyboard and mouse are sometimes unresponsive :(


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7 replies to this topic

#1 Ender1981

Ender1981

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Posted 16 October 2014 - 05:52 PM

Hello all

 

It has been my experience recently that both my mouse and keyboard stop working and the lights that are usually constantly on, are then flashing. I have tried unplugging and replugging them without success and the only option is then to reset my computer.  I have only recently had the issue where my screens went black and refused to display anything even though they are still on.

 

The specs for my computer are as follows:

http://speccy.piriform.com/results/RO2wOfapDC3aLLjKpb5FhkA

 

Please let me know what I should do to fix this as it seems to be getting worse.



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#2 hamluis

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Posted 16 October 2014 - 06:38 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 Ender1981

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Posted 17 October 2014 - 12:47 AM

Thanks for your response, here are the results as requested:

 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by W4RKN1T3 (administrator) on 17-10-2014 at 07:43:09
Running from "C:\Users\W4RKN1T3\Downloads"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (10/17/2014 01:51:30 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.

Error: (10/17/2014 01:09:50 AM) (Source: ISCT Agent) (User: )
Description: CAgentState::DoPeriodicSuspendResume    ****Error in initialize NetDetect, status = 0x2

Error: (10/16/2014 11:48:25 PM) (Source: ISCT Agent) (User: )
Description: CAgentState::DoPeriodicSuspendResume    ****Error in initialize NetDetect, status = 0x2

Error: (10/16/2014 01:18:01 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.

Error: (10/15/2014 01:20:25 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.

Error: (10/14/2014 11:59:27 PM) (Source: ISCT Agent) (User: )
Description: CAgentState::DoPeriodicSuspendResume    ****Error in initialize NetDetect, status = 0x2

Error: (10/14/2014 00:55:38 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.

Error: (10/13/2014 08:15:03 PM) (Source: MsiInstaller) (User: WARKNITE)
Description: Product: Logitech Gaming Software -- Error 1101. Error reading from file: C:\Users\W4RKN1T3\AppData\Local\Temp\Uninstall_x64.vbs.  System error 2.  Verify that the file exists and that you can access it.

Error: (10/13/2014 06:45:02 PM) (Source: ISCT Agent) (User: )
Description: CAgentState::DoPeriodicSuspendResume    ****Error in initialize NetDetect, status = 0x2

Error: (10/13/2014 03:24:34 PM) (Source: ISCT Agent) (User: )
Description: CAgentState::DoPeriodicSuspendResume    ****Error in initialize NetDetect, status = 0x2


System errors:
=============
Error: (10/17/2014 00:16:51 AM) (Source: Service Control Manager) (User: )
Description: The cpuz136 service failed to start due to the following error:
%%3

Error: (10/16/2014 11:48:24 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 11:45:50 PM on ‎2014/‎10/‎16 was unexpected.

Error: (10/14/2014 11:59:10 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 11:57:17 PM on ‎2014/‎10/‎14 was unexpected.

Error: (10/13/2014 06:45:01 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 06:43:15 PM on ‎2014/‎10/‎13 was unexpected.

Error: (10/13/2014 03:24:28 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 03:22:10 PM on ‎2014/‎10/‎13 was unexpected.

Error: (10/11/2014 11:22:10 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.

Error: (10/08/2014 11:57:24 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 11:55:47 PM on ‎2014/‎10/‎08 was unexpected.

Error: (10/08/2014 09:52:04 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 09:50:32 PM on ‎2014/‎10/‎08 was unexpected.

Error: (10/08/2014 11:09:04 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the LanmanServer service.

Error: (10/08/2014 11:08:11 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the LanmanServer service.


Microsoft Office Sessions:
=========================
Error: (10/17/2014 01:51:30 AM) (Source: SideBySide)(User: )
Description: assemblyIdentityversionMAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINORC:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dllC:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll3

Error: (10/17/2014 01:09:50 AM) (Source: ISCT Agent)(User: )
Description: CAgentState::DoPeriodicSuspendResume    ****Error in initialize NetDetect, status = 0x2

Error: (10/16/2014 11:48:25 PM) (Source: ISCT Agent)(User: )
Description: CAgentState::DoPeriodicSuspendResume    ****Error in initialize NetDetect, status = 0x2

Error: (10/16/2014 01:18:01 AM) (Source: SideBySide)(User: )
Description: assemblyIdentityversionMAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINORC:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dllC:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll3

Error: (10/15/2014 01:20:25 AM) (Source: SideBySide)(User: )
Description: assemblyIdentityversionMAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINORC:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dllC:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll3

Error: (10/14/2014 11:59:27 PM) (Source: ISCT Agent)(User: )
Description: CAgentState::DoPeriodicSuspendResume    ****Error in initialize NetDetect, status = 0x2

Error: (10/14/2014 00:55:38 AM) (Source: SideBySide)(User: )
Description: assemblyIdentityversionMAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINORC:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dllC:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll3

Error: (10/13/2014 08:15:03 PM) (Source: MsiInstaller)(User: WARKNITE)
Description: Product: Logitech Gaming Software -- Error 1101. Error reading from file: C:\Users\W4RKN1T3\AppData\Local\Temp\Uninstall_x64.vbs.  System error 2.  Verify that the file exists and that you can access it.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (10/13/2014 06:45:02 PM) (Source: ISCT Agent)(User: )
Description: CAgentState::DoPeriodicSuspendResume    ****Error in initialize NetDetect, status = 0x2

Error: (10/13/2014 03:24:34 PM) (Source: ISCT Agent)(User: )
Description: CAgentState::DoPeriodicSuspendResume    ****Error in initialize NetDetect, status = 0x2


CodeIntegrity Errors:
===================================
  Date: 2014-04-08 10:01:22.963
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows.old\Windows\winsxs\x86_microsoft-windows-securestartup-core_31bf3856ad364e35_6.1.7600.16385_none_34b0fc0c53728e43\fveapibase.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-04-08 10:01:22.958
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows.old\Windows\winsxs\x86_microsoft-windows-securestartup-core_31bf3856ad364e35_6.1.7600.16385_none_34b0fc0c53728e43\fveapibase.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-04-08 10:01:22.953
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows.old\Windows\winsxs\x86_microsoft-windows-securestartup-core_31bf3856ad364e35_6.1.7600.16385_none_34b0fc0c53728e43\fveapibase.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-04-08 10:01:20.762
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows.old\Windows\winsxs\x86_microsoft-windows-s..trics-sensoradapter_31bf3856ad364e35_6.1.7600.16385_none_13881e44d6ccca6b\winbiosensoradapter.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-04-08 10:01:20.757
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows.old\Windows\winsxs\x86_microsoft-windows-s..trics-sensoradapter_31bf3856ad364e35_6.1.7600.16385_none_13881e44d6ccca6b\winbiosensoradapter.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-04-08 10:01:20.753
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows.old\Windows\winsxs\x86_microsoft-windows-s..trics-sensoradapter_31bf3856ad364e35_6.1.7600.16385_none_13881e44d6ccca6b\winbiosensoradapter.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-04-08 10:01:20.082
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows.old\Windows\winsxs\x86_microsoft-windows-s..rics-storageadapter_31bf3856ad364e35_6.1.7600.16385_none_d67ca3c3b6af653e\winbiostorageadapter.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-04-08 10:01:20.076
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows.old\Windows\winsxs\x86_microsoft-windows-s..rics-storageadapter_31bf3856ad364e35_6.1.7600.16385_none_d67ca3c3b6af653e\winbiostorageadapter.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-04-08 10:01:20.071
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows.old\Windows\winsxs\x86_microsoft-windows-s..rics-storageadapter_31bf3856ad364e35_6.1.7600.16385_none_d67ca3c3b6af653e\winbiostorageadapter.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-04-08 09:58:51.902
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows.old\Windows\winsxs\x86_microsoft-windows-appid_31bf3856ad364e35_6.1.7600.16385_none_5722666f137ae177\appid.sys because the set of per-page image hashes could not be found on the system.



=========================== Installed Programs ============================
µTorrent (HKCU\...\uTorrent) (Version: 3.4.2.34309 - BitTorrent Inc.)
Acrobat.com (HKLM-x32\...\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.1.377 - Adobe Systems Incorporated)
Acrobat.com (x32 Version: 0.0.0 - Adobe Systems Incorporated) Hidden
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 1.0.4990 - Adobe Systems Inc.)
Adobe AIR (x32 Version: 1.0.8.4990 - Adobe Systems Inc.) Hidden
Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.189 - Adobe Systems Incorporated)
Age of Empires II: HD Edition (HKLM-x32\...\Steam App 221380) (Version:  - Hidden Path Entertainment, Ensemble Studios)
AmrAddonInstall (Version: 1.1.11.0 - Microsoft) Hidden
Antichamber (HKLM-x32\...\Steam App 219890) (Version:  - Alexander Bruce)
Ask Mr. Robot (HKLM-x32\...\{0479d93c-565a-413f-b8f7-dc68cf260ac2}) (Version: 1.3.9.0 - Ask Mr. Robot)
Ask Mr. Robot (Version: 1.3.9.0 - Ask Mr. Robot) Hidden
ASRock App Charger v1.0.5 (HKLM\...\ASRock App Charger_is1) (Version:  - ASRock Inc.)
ASRock InstantBoot v1.29 (HKLM-x32\...\ASRock InstantBoot_is1) (Version:  - )
ASRock SmartConnect v1.0.6 (HKLM\...\ASRock SmartConnect_is1) (Version:  - ASRock Inc.)
ASRock XFast RAM v2.0.9 (HKLM\...\ASRock XFast RAM_is1) (Version:  - ASRock Inc.)
AutoCAD Architecture 2010 (HKLM\...\AutoCAD Architecture 2010) (Version: 6.0.56.0 - Autodesk)
AutoCAD Architecture 2010 (Version: 6.0.56.0 - Autodesk) Hidden
AutoCAD Architecture 2010 Language Pack - English (Version: 18.0.55.0 - Autodesk) Hidden
Avira Free Antivirus (HKLM-x32\...\Avira AntiVir Desktop) (Version: 14.0.7.306 - Avira)
Banished (HKLM-x32\...\Steam App 242920) (Version:  - Shining Rock Software LLC)
Battle.net (HKLM-x32\...\Battle.net) (Version:  - Blizzard Entertainment)
Beyond Divinity (HKLM-x32\...\Steam App 219760) (Version:  - Larian Studios)
Blackwell Convergence (HKLM-x32\...\Steam App 80350) (Version:  - Wadjet Eye Games)
Blackwell Deception (HKLM-x32\...\Steam App 80360) (Version:  - Wadjet Eye Games)
Blackwell Unbound (HKLM-x32\...\Steam App 80340) (Version:  - Wadjet Eye Games)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Broadcom NetLink Controller (HKLM\...\{C91DCB72-F5BB-410D-A91A-314F5D1B4284}) (Version: 14.8.5.1 - Broadcom Corporation)
CameraHelperMsi (x32 Version: 13.50.854.0 - Logitech) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 4.11 - Piriform)
Curse Client (HKCU\...\101a9f93b8f0bb6f) (Version: 5.1.1.820 - Curse)
Divine Divinity (HKLM-x32\...\Steam App 214170) (Version:  - Larian Studios)
Divinity: Original Sin (HKLM-x32\...\Steam App 230230) (Version:  - Larian Studios)
Don't Starve (HKLM-x32\...\Steam App 219740) (Version:  - Klei Entertainment)
ePub Reader for Windows version 5.0 (HKLM-x32\...\{BFBA7F3A-1F10-4754-ADEC-A8CFBB4F925B}_is1) (Version: 5.0 - HANSoft, Inc.)
eReg (x32 Version: 1.20.138.34 - Logitech, Inc.) Hidden
Etron USB3.0 Host Controller (x32 Version: 0.109 - Etron Technology) Hidden
Fable - The Lost Chapters (HKLM-x32\...\Steam App 204030) (Version:  - Lionhead Studios)
F-Stream Tuning v0.1.73.27 (HKLM-x32\...\F-Stream Tuning_is1) (Version:  - )
Game Dev Tycoon (HKLM-x32\...\Steam App 239820) (Version:  - Greenheart Games)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 38.0.2125.104 - Google Inc.)
Google SketchUp 7 (HKLM-x32\...\{E5D52570-5EF1-4576-A434-6CCD92268F0F}) (Version: 2.0.10247 - Google, Inc.)
Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden
Guild Wars 2 (HKLM-x32\...\Guild Wars 2) (Version:  - NCsoft Corporation, Ltd.)
Hearthstone (HKLM-x32\...\Hearthstone) (Version:  - Blizzard Entertainment)
Hitman: Absolution (HKLM-x32\...\Steam App 203140) (Version:  - IO Interactive)
Hitman: Sniper Challenge (HKLM-x32\...\Steam App 205930) (Version:  - IO Interactive)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Manageability Engine Firmware Recovery Agent (HKLM-x32\...\{A6C48A9F-694A-4234-B3AA-62590B668927}) (Version: 1.0.0.35342 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.0.2.1410 - Intel Corporation)
Intel® OpenCL CPU Runtime (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version:  - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2696 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 11.0.0.1032 - Intel Corporation)
Intel® Smart Connect Technology 2.0 x64 (HKLM\...\{D1B033E8-A077-4B0D-9831-5798E19E861E}) (Version: 2.0.1083.0 - Intel)
Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 1.0.3.214 - Intel Corporation)
Intel® Trusted Connect Service Client (HKLM\...\{09536BA1-E498-4CC3-B834-D884A67D7E34}) (Version: 1.23.605.1 - Intel Corporation)
Java 7 Update 67 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217067FF}) (Version: 7.0.670 - Oracle)
Java Auto Updater (x32 Version: 2.1.67.1 - Oracle, Inc.) Hidden
L.A. Noire (HKLM-x32\...\Steam App 110800) (Version:  - Team Bondi)
Logitech Gaming Software (Version: 8.45.88 - Logitech Inc.) Hidden
Logitech Gaming Software 8.56 (HKLM\...\Logitech Gaming Software) (Version: 8.56.109 - Logitech Inc.)
Logitech SetPoint 6.61 (HKLM\...\sp6) (Version: 6.61.15 - Logitech)
Logitech Webcam Software (HKLM-x32\...\{D40EB009-0499-459c-A8AF-C9C110766215}) (Version: 2.0 - Logitech Inc.)
LWS Facebook (x32 Version: 13.50.854.0 - Logitech) Hidden
LWS Gallery (x32 Version: 13.50.854.0 - Logitech) Hidden
LWS Help_main (x32 Version: 13.50.862.0 - Logitech) Hidden
LWS Launcher (x32 Version: 13.50.859.0 - Logitech) Hidden
LWS Motion Detection (x32 Version: 13.30.1395.0 - Logitech) Hidden
LWS Pictures And Video (x32 Version: 13.50.861.0 - Logitech) Hidden
LWS Twitter (x32 Version: 13.30.1346.0 - Logitech) Hidden
LWS Video Mask Maker (x32 Version: 13.30.1379.0 - Logitech) Hidden
LWS VideoEffects (Version: 13.30.1379.0 - Logitech) Hidden
LWS Webcam Software (x32 Version: 13.31.1038.0 - Logitech) Hidden
LWS WLM Plugin (x32 Version: 1.30.1201.0 - Logitech) Hidden
LWS YouTube Plugin (x32 Version: 13.31.1038.0 - Logitech) Hidden
Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Extended (HKLM\...\Microsoft .NET Framework 4 Extended) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729 (HKLM\...\{14297226-E0A0-3781-8911-E9D529552663}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610 (HKLM-x32\...\{95716cce-fc71-413f-8ad5-56c2892d4b3a}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.60610 (x32 Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.60610 (x32 Version: 11.0.60610 - Microsoft Corporation) Hidden
Mozilla Firefox 32.0.3 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 32.0.3 (x86 en-US)) (Version: 32.0.3 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0 - Mozilla)
Mumble 1.2.7 (HKLM-x32\...\{CF8BBFA2-5502-4904-A9E9-8D5CAA8DF785}) (Version: 1.2.7 - Thorvald Natvig)
My Game Long Name (HKLM\...\UDK-7fc4a26c-0ade-4f1d-afe7-fc7c60ae4032) (Version:  - Epic Games, Inc.)
Nitro Reader 3 (HKLM\...\{4436B9BD-CA66-4D69-9091-2D2EB62F09AD}) (Version: 3.5.2.10 - Nitro)
NVIDIA 3D Vision Controller Driver 344.11 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 344.11 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 344.11 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 344.11 - NVIDIA Corporation)
NVIDIA Control Panel 344.11 (Version: 344.11 - NVIDIA Corporation) Hidden
NVIDIA GeForce Experience 2.1.3 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 2.1.3 - NVIDIA Corporation)
NVIDIA GeForce Experience Service (Version: 16.13.56 - NVIDIA Corporation) Hidden
NVIDIA Graphics Driver 344.11 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 344.11 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.32.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.32.1 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.1002.162.1274 - NVIDIA Corporation) Hidden
NVIDIA LED Visualizer 1.0 (Version: 1.0 - NVIDIA Corporation) Hidden
NVIDIA Network Service (Version: 2.0 - NVIDIA Corporation) Hidden
NVIDIA PhysX (x32 Version: 9.14.0702 - NVIDIA Corporation) Hidden
NVIDIA PhysX System Software 9.14.0702 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.14.0702 - NVIDIA Corporation)
NVIDIA ShadowPlay 16.13.56 (Version: 16.13.56 - NVIDIA Corporation) Hidden
NVIDIA Stereoscopic 3D Driver (x32 Version: 7.17.12.6514 - NVIDIA Corporation) Hidden
NVIDIA Update 16.13.56 (Version: 16.13.56 - NVIDIA Corporation) Hidden
NVIDIA Update Core (Version: 16.13.56 - NVIDIA Corporation) Hidden
NVIDIA Virtual Audio 1.2.25 (Version: 1.2.25 - NVIDIA Corporation) Hidden
OpenOffice 4.0.0 (HKLM-x32\...\{55E61709-D7D4-43C0-B45D-BFAF5C09A02D}) (Version: 4.00.9702 - Apache Software Foundation)
Origin (HKLM-x32\...\Origin) (Version: 9.3.2.2730 - Electronic Arts, Inc.)
PlayCatan Access Software (HKLM-x32\...\PlayCatan Client) (Version: 3.1086 - Catan GmbH)
Portal (HKLM-x32\...\Steam App 400) (Version:  - Valve)
Portal 2 (HKLM-x32\...\Steam App 620) (Version:  - Valve)
Portal 2 Publishing Tool (HKLM-x32\...\Steam App 644) (Version:  - )
PrimoPDF -- brought to you by Nitro PDF Software (HKLM-x32\...\PrimoPDF) (Version: 5 - Nitro PDF Software)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6392 - Realtek Semiconductor Corp.)
Rockstar Games Social Club (HKLM-x32\...\Rockstar Games Social Club) (Version: 1.1.0.6 - Rockstar Games)
Samsung i-Launcher 1.0.1.54 (HKLM-x32\...\Samsung i-Launcher) (Version: 1.0.1.54 - Samsung Electronics Co., Ltd.)
SHIELD Streaming (Version: 3.1.1000 - NVIDIA Corporation) Hidden
SHIELD Wireless Controller Driver (Version: 16.13.56 - NVIDIA Corporation) Hidden
Skype Click to Call (HKLM-x32\...\{B6CF2967-C81E-40C0-9815-C05774FEF120}) (Version: 6.11.13307 - Skype Technologies S.A.)
Skype™ 6.20 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 6.20.104 - Skype Technologies S.A.)
Speccy (HKLM\...\Speccy) (Version: 1.26 - Piriform)
SpeedFan (remove only) (HKLM-x32\...\SpeedFan) (Version:  - )
Steam (HKLM-x32\...\{048298C9-A4D3-490B-9FF9-AB023A9238F3}) (Version: 1.0.0.0 - Valve Corporation)
TeamSpeak 3 Client (HKLM\...\TeamSpeak 3 Client) (Version: 3.0.15 - TeamSpeak Systems GmbH)
TeamViewer 9 (HKLM-x32\...\TeamViewer 9) (Version: 9.0.27614 - TeamViewer)
The Blackwell Legacy (HKLM-x32\...\Steam App 80330) (Version:  - Wadjet Eye Games)
The Elder Scrolls III: Morrowind (HKLM-x32\...\Steam App 22320) (Version:  - Bethesda Game Studios®)
The Elder Scrolls V: Skyrim (HKLM-x32\...\Steam App 72850) (Version:  - Bethesda Game Studios)
The Mighty Quest For Epic Loot (HKLM-x32\...\Steam App 239220) (Version:  - Ubisoft Montreal)
The Stanley Parable (HKLM-x32\...\Steam App 221910) (Version:  - Galactic Cafe)
The Witcher 2: Assassins of Kings Enhanced Edition (HKLM-x32\...\Steam App 20920) (Version:  - CD Projekt RED)
THX TruStudio (HKLM-x32\...\{AFB907F5-C0E6-4753-8284-DE955EF86AC2}) (Version: 1.00.01 - Creative Technology Limited)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (HKLM-x32\...\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}.KB2836939v3) (Version: 3 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Extended (KB2836939v3) (HKLM-x32\...\{8E34682C-8118-31F1-BC4C-98CD9675E1C2}.KB2836939v3) (Version: 3 - Microsoft Corporation)
Ventrilo Client for Windows x64 (HKLM\...\{EEB3F6BB-318D-4CE5-989F-8191FCBFB578}) (Version: 3.0.8.0 - Flagship Industries, Inc.)
Verbatim GREEN BUTTON 1.61 (HKLM-x32\...\Verbatim GREEN BUTTON_is1) (Version:  - Verbatim)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.1.5 - VideoLAN)
WampServer 2.4 (HKLM-x32\...\WampServer 2_is1) (Version:  - Hervé Leclerc (HeL))
WinRAR 5.00 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.00.0 - win.rar GmbH)
World of Warcraft Public Test (HKLM-x32\...\World of Warcraft Public Test) (Version:  - Blizzard Entertainment)
XFast LAN v6.61 (HKLM\...\XFast LAN) (Version: 6.61 - cFos Software GmbH, Bonn)
XFastUSB (HKLM-x32\...\XFastUSB) (Version: 3.02.28 - ASRock Inc.)

========================= Memory info: ===================================

Percentage of memory in use: 34%
Total physical RAM: 8076.14 MB
Available physical RAM: 5323.62 MB
Total Pagefile: 16150.46 MB
Available Pagefile: 12978.23 MB
Total Virtual: 4095.88 MB
Available Virtual: 3974.55 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:465.66 GB) (Free:79.83 GB) NTFS
3 Drive e: (VERBATIM HD) (Fixed) (Total:1862.56 GB) (Free:669.37 GB) FAT32

========================= Users: ========================================

User accounts for \\WARKNITE

Administrator            Guest                    W4RKN1T3                 


**** End of log ****
 

also the speccy snapshot:

http://speccy.piriform.com/results/R0pnLQkvrCkIk7MOOwgUS8Q



#4 hamluis

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Posted 17 October 2014 - 12:56 PM

Description: The driver detected a controller error on \Device\Harddisk1\DR1.

 

I would:

 

  a.  Disconnect, then reconnect the internal drive and the external drive from/to the system.  It's a simple thing, but it can resolves some irritating circumstances.

 

  b.  I would then run the SeaTools diagnostic on each drive.  I'm not sure just which drive is DR1, but I know that the boot drive is the most basic drive (0) in Disk Management, so...I'm not sure which drive the error message points to...but the controller message and the code integrity errors point to a problem, IMO.

 

Please...read before doing anything...SeaTools For Windows (Maxtor, Seagate, Samsung only) Download - http://www.seagate.com/files/www-content/support-content/downloads/seatools/en-us/seatools-for-windows-en-us.pdf .

 

 

Louis

 


 



#5 Ender1981

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Posted 18 October 2014 - 04:28 AM

Hi Louis

 

I have run the SeaTools short generic test on both my drives and it is only the external drive that gives me a fail after only 20sec.

I have tried to run the long generic test on that same drive and it goes nowhere. No estimated time to completion, no progress on the test status bar.

 

I am still able to read this drive tho, and it has a lot of data that I would like to keep, is there any way to fix it? I have read through the pdf and it shows there are other options, however the SeaTools ver 1.2.0.10 that I downloaded from Seagate (and I've checked for updates) doesn't show anything other than - Drive Information - Short Generic - Long Generic - Advanced Tests.

 

Ender



#6 Ender1981

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Posted 18 October 2014 - 12:16 PM

Hi Louis

 

I having unplugged the external drive since approx. 11am my time, and I've had to reboot twice since after 5pm, so I'm still uncertain of what the issue could be :(



#7 hamluis

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Posted 18 October 2014 - 01:22 PM

Out of my league :), be patient, one of the knowledgeable persons here will try to assist you.

 

Louis



#8 Ender1981

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Posted 18 October 2014 - 01:34 PM

Thanks for your help Louis, I will wait patiently :)






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