Hello denizens of Bleeping Computer,
A bit of a long yarn here. Please bear with me.
I'm having some difficulty with my HP Envy M6 laptop. Things were fine until an automatic update ran two days ago. I'd been delaying the update to 8.1, but Windows updated itself while I was momentarily away from the computer.
I came back to find the update had finished, but there were problems. The screen was blinking with my blue desktop theme color, and I was unable to even access my desktop. Finally, I was able to go back and choose the "restore" option.
However, for some reason, there were no restore points listed before the update. Rats! So I went back and chose to "refresh" my computer which seemed to work. Only one catch: the system is running loudly continually, lagging quite a bit, and there's a marked increase in CPU and disk usage in Task Manager. I have no idea what happened.
I've since updated Windows to 8.1 and run every update I could find, still to no avail. I've tried running MalWareBytes, disabled "Windows Search" and "Super Fetch" processes (which are common culprits). Curiously, CCleaner found quite a few .dll errors that keep popping up even when I choose to "fix" them. But it looks like these issues are beyond my novice understanding of Windows.
Here's a screenshot of Task Manager from a moment ago...
Note: The usage had dipped low when I took that screenshot. It's usually much higher. Oftentimes the disk usage is at 100%. It seems like the biggest hogs of disk usage are "system" and "windows problem reporting".
I'm lost in the woods here. Would it be beneficial to backup my files and simply reinstall Windows from scratch?
I'm losing my mind!
Edited by Ongie, 16 October 2014 - 04:06 PM.