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Blank Screen When Login to Outlook.Com


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#1 davmar

davmar

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Posted 16 October 2014 - 02:25 AM

This is a new problem from this morning. I have been using Outlook.com and Hotmail before the change without problems until now. I have made no changes in hardware, software or settings. I'm running Vista and IE9. When I try to login to Outlook I don't even get the login screen, just a blank white screen. I tried most of the recommendations from the tutorial about problems getting on secure sites with no change. I can access ebay and other secure sites except for Outlook and also IXsearch (just found that out). I run Kaspersky IS and tried disabling it to see if it was causing a problem since I had received messages "Attempt to use vulnerable SSL Protocol blocked" . I can access my Outlook account from other computers in my home. Get the same blank screen with Firefox on my computer. Any help is appreciated.

 

 

 

Problem has been resolved!   I don't know what disabled it in the first place but after reading about problems accessing certain credit card sites I enabled TLS 1.0 in IE9 and it all works.

 

Thanks


Edited by davmar, 16 October 2014 - 07:29 PM.


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