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Multiple Issues; Pop Ups And False Virus Warnings


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2 replies to this topic

#1 vlf4230

vlf4230

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Posted 12 June 2006 - 01:32 AM

I am not sure who/what /where this happened but at somepoint since last night our home computer was infected. Initially the issue seemed to be only SpywareQuake. I followed the directions I found in a post here ( thank you! ) and that issue was fixed but others remained. I also found downloaded AOL and an adobe photo manager.

We still see adult/casino pop ups and there is this annoying yellow triangle with the "!" letting me know that adware and spyware are present on our comp and I can take care of this with software from the antivirusgolden or malwarewipe sites.

SpyBot, Windows Defender and McAfee Stinger were unable to locate anything.

My HijackThis log file is as follows:

Logfile of HijackThis v1.99.1
Scan saved at 12:59:00 AM, on 6/12/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\dcomcfg.exe
C:\WINDOWS\system32\atmclk.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Caere\OmniPagePro90\opware32.exe
C:\WINDOWS\system32\ltmsg.exe
C:\WINDOWS\system32\DNHlp32.exe
C:\WINDOWS\system32\ntvdm.exe
C:\WINDOWS\MMKeybd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Netropa\Traymon.exe
C:\Program Files\Netropa\OSD.exe
C:\WINDOWS\Nhksrv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Cloudmark\SpamNet\OE\snoe.exe
C:\Program Files\Nikon\NkView6\NkvMon.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Microsoft Office\Office10\EXCEL.EXE
C:\PROGRA~1\Systran\4_0\Premium\SYSTRA~1.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Jimmy\Desktop\stng260.exe
C:\Program Files\HijackThis\HijackThis.exe

O2 - BHO: (no name) - AutorunsDisabled - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -

C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} -

C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Nothing - {686a161d-5bd1-4999-8832-6393f41e564c} -

C:\WINDOWS\system32\hp100.tmp
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} -

c:\program files\google\googletoolbar1.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program

Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Systran40premi.IEPlugIn - {D3919E1A-D6A5-11D6-AC3E-00B0D094B576} -

C:\Program Files\Systran\4_0\Premium\IEPlugIn.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} -

C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program

files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint

Manager\ViewMgr.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common

Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe

/Consumer
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe"

-atboottime
O4 - HKLM\..\Run: [OmniPage] C:\Program Files\Caere\OmniPagePro90\opware32.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [LTWinModem1] ltmsg.exe 9
O4 - HKLM\..\Run: [InternalSystray] c:\windows\system32\ymessenger2.exe
O4 - HKLM\..\Run: [DNHelper32] C:\WINDOWS\system32\DNHlp32.exe
O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\MMKeybd.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec

Shared\ccApp.exe"
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator

5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows

Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common

Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Cloudmark Desktop for Outlook Express.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft

Office\Office10\OSA.EXE
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common

Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: &Google Search - res://c:\program

files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program

files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program

Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Backward Links - res://c:\program

files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program

files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel -

res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program

files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program

files\google\GoogleToolbar1.dll/cmtrans.html
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program

Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program

Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program

Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} -

C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: cpcScanner - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: Yahoo! Chat -

http://us.chat1.yimg.com/us.yimg.com/i/cha...t/c381/chat.cab
O16 - DPF: {0519F3C1-0ED3-4EF1-98F5-CC3FB10218C7} (BatchDownloader Class) -

http://photos.msn.com/resources/neutral/co...X.cab?9,0,712,0
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) -

http://www.ipix.com/download/ipixx.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage

Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1954A4B1-9627-4CF2-A041-58AA2045CB35} (Brix6ie Control) -

http://a19.g.akamai.net/7/19/7125/1269/ftp.../v6/brix6ie.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) -

http://security1.norton.com/SSC/SharedCont...bin/AvSniff.cab
O16 - DPF: {3FE16C08-D6A7-4133-84FC-D5BFB4F7D886} (WebGameLoader Class) -

http://zone.msn.com/bingame/rtlw/default/R...bGameLoader.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) -

http://207.188.7.150/2671e8b48f39740ee905/netzip/RdxIE6.cab
O16 - DPF: {6BEA1C48-1850-486C-8F58-C7354BA3165E} (Install Class) -

http://updates.lifescapeinc.com/installers...ll/pinstall.cab
O16 - DPF: {7A32634B-029C-4836-A023-528983982A49} (MSN Chat Control 4.2) -

http://fdl.msn.com/public/chat/msnchat42.cab
O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) -

http://zone.msn.com/bingame/luxr/default/mjolauncher.cab
O16 - DPF: {883575FE-E36F-49F9-A9DD-2CF0FB2F9539} -

https://beryllium.secure-website.net/wh3728...web/install.cab
O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) -

http://support.dell.com/us/en/systemprofiler/SysProfLcd.CAB
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) -

http://a19.g.akamai.net/7/19/7125/1433/ftp...21/cpbrkpie.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) -

http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) -

http://us.dl1.yimg.com/download.yahoo.com/...ymmapi_0727.dll
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) -

http://photo.walmart.com/photo/uploads/Fuj...ploadClient.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) -

http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) -

http://us.dl1.yimg.com/download.yahoo.com/...utocomplete.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry

Information Class) -

http://security1.norton.com/SSC/SharedCont...c/bin/cabsa.cab
O16 - DPF: {C6F5D020-21DE-416F-B9F3-013A918949BC} -

http://www.keywordpointer.com/Component/Web/install.cab
O16 - DPF: {D77EF652-9A6B-40C8-A4B9-1C0697C6CF41} (TikGames Online Control) -

http://zone.msn.com/bingame/gold/default/gf.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) -

http://zone.msn.com/bingame/dim2/default/popcaploader_v6.cab
O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yahoo! Webcam Viewer Wrapper) -

http://chat.yahoo.com/cab/yvwrctl.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) -

http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) -

https://www-secure.symantec.com/techsupp/ac.../ActiveData.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{F9A90235-FA9D-4E89-AEB7-F96821D50885}:

NameServer = 71.242.0.12 151.197.0.39
O20 - Winlogon Notify: PCANotify - C:\WINDOWS\SYSTEM32\PCANotify.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program

Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation -

C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: C-DillaCdaC11BA - C-Dilla Ltd -

C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation -

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation -

C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation -

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: LiveUpdate - Symantec Corporation -

C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec

Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Netropa NHK Server (Nhksrv) - Unknown owner - C:\WINDOWS\Nhksrv.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec

Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation -

C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton

AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation -

C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation -

C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program

Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common

Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program

Files\Common Files\Symantec Shared\Security Center\SymWSC.exe


I'd appreciate any help.

Thanks,

Jim

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#2 teacup61

teacup61

    Bleepin' Texan!


  • Malware Response Team
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  • Gender:Female
  • Location:Wills Point, Texas
  • Local time:05:41 AM

Posted 13 June 2006 - 04:09 PM

Hi Jim,

Welcome to Bleeping Computer :thumbsup:

The current formatting of your log makes it difficult to read. Please open Notepad:
On top, click Format >uncheck Word Wrap.

Please download SmitfraudFix (by S!Ri)
Extract the content (a folder named SmitfraudFix) to your Desktop. Do not run it yet.

Please download, install, and update the free version of Ewido Anti-Malware:
  • When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
  • When you run Ewido for the first time, you might get a warning "Database could not be found!". Click OK. We will fix this in a moment.
  • From the main Ewido screen, click on update in the left menu, then click the Start update button.
  • After the update finishes, the status bar at the bottom will display "Update successful"
  • Exit Ewido. DO NOT run a scan yet.
Next, please reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key;
  • Instead of Windows loading as normal, a menu with options should appear;
  • Select the first option, to run Windows in Safe Mode, then press "Enter".
  • Choose your usual account.
Once in Safe Mode, open the SmitfraudFix folder again and double-click smitfraudfix.cmd
Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

The tool may need to restart your computer to finish the cleaning process. A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply.

After SmitfraudFix finishes (and after a reboot if required), please open Ewido. (If a reboot is required, please boot BACK into Safe Mode.)
  • Click on Scanner
  • Click on Complete System Scan and the scan will begin.
  • If ewido finds anything, it will pop up a notification. You can select "clean" and check the boxes "Perform action with all infections" and "Create encrypted backup" before clicking on OK.
  • When the scan is finished, click the Save report button at the bottom of the screen.
  • Save the report to your desktop
  • Close Ewido
Then please restart it into Normal Windows. Please post the contents of the SmitfraudFix log located at C:\rapport.txt into this thread, along with the Ewido report and a new HijackThis log.

How is your computer running?

Thanks,
tea
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
You can even use your credit card! Thank you!

Posted Image


Error reading poptart in Drive A: Delete kids y/n?

#3 teacup61

teacup61

    Bleepin' Texan!


  • Malware Response Team
  • 17,075 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Wills Point, Texas
  • Local time:05:41 AM

Posted 23 June 2006 - 04:26 AM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
You can even use your credit card! Thank you!

Posted Image


Error reading poptart in Drive A: Delete kids y/n?




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