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Chrome and Firefox keeps freezing


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#1 cassiereroni

cassiereroni

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  • Gender:Female
  • Location:Missouri by way of New York
  • Local time:01:08 PM

Posted 15 October 2014 - 05:58 PM

Ok, so my daughter started having trouble with my spare laptop while she was using it.  I just recently sat down and took a look at it and the problems were many.

 

First, it was really slow starting up and then when I tried to use Chrome it did a lot of spitting and sputtering then it Chrome finally decided the only thing it was going to do is switch to the "Aw Snap" page and not load anything.

 

So I installed Firefox and it worked fine for about a half an hour then it too started spitting and sputtering and telling me that "a scripted has stopped working...". 

 

Download 4 All is on this laptop and I can't get it off.  Didn't know if that was what might have been causing the problem.  But I did a virus scan using my Avast Anti-virus.  Found nothing.  So I went to eset and did an online free scan.  Still nothing.

 

Then I ran a Malwarebytes scan (trial full version) and it found something called Whitesmoke.  Malwarebytes Quarentined it so I figured that would do it.  Nope.  And I can't seem to find the log of what Malwarebytes did.

 

 

So, I did an Emisoft Antimalware scan.  It found the following:

 

Emsisoft Anti-Malware - Version 9.0
quarantine log

Date    Source    Action    Detection
10/15/2014 3:09:13 PM    C:\Users\RagstoRiches\AppData\Local\cre    Moved to quarantine    Application.AppInstall (A)
10/15/2014 3:09:13 PM    Key: HKEY_USERS\S-1-5-21-4036062739-2648899960-3930085861-1000\SOFTWARE\IWIN    Moved to quarantine    Application.InstallAd (A)
10/15/2014 3:09:13 PM    Key: HKEY_USERS\S-1-5-18\SOFTWARE\APPDATALOW\{1146AC44-2F03-4431-B4FD-889BC837521F}    Moved to quarantine    Application.Win32.InstallAd (A)

 

----End of Log----

 

 

I then did a scan with Spybot Search and Distroy.  That just found some tracking cookies.

 

 

And finally, still having problems I did one last scan with SuperAntiSpyware and bingo.  I sure don't like what I see.  Here is that log:

 

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 10/15/2014 at 11:43 AM

Application Version : 6.0.1158
Database Version : 11558

Scan type       : Complete Scan
Total Scan Time : 00:33:30

Operating System Information
Windows 7 Home Premium 64-bit, Service Pack 1 (Build 6.01.7601)
UAC On - Limited User

Memory items scanned      : 527
Memory threats detected   : 0
Registry items scanned    : 64792
Registry threats detected : 0
File items scanned        : 24080
File threats detected     : 185

Adware.Tracking Cookie
    C:\Users\RagstoRiches\AppData\Roaming\Microsoft\Windows\Cookies\Y4HM6YVD.txtC:\Users\RagstoRiches\AppData\Roaming\Microsoft\Windows\Cookies\Y4HM6YVD.txt [ /apmebf.com ]
    C:\Users\RagstoRiches\AppData\Roaming\Microsoft\Windows\Cookies\AG0B929Z.txtC:\Users\RagstoRiches\AppData\Roaming\Microsoft\Windows\Cookies\AG0B929Z.txt [ /fastclick.net ]
    C:\Users\RagstoRiches\AppData\Roaming\Microsoft\Windows\Cookies\F4TADEPM.txtC:\Users\RagstoRiches\AppData\Roaming\Microsoft\Windows\Cookies\F4TADEPM.txt [ /2o7.net ]
    C:\Users\RagstoRiches\AppData\Roaming\Microsoft\Windows\Cookies\K1L46406.txtC:\Users\RagstoRiches\AppData\Roaming\Microsoft\Windows\Cookies\K1L46406.txt [ /doubleclick.net ]
    C:\Users\RagstoRiches\AppData\Roaming\Microsoft\Windows\Cookies\H31MEO5B.txtC:\Users\RagstoRiches\AppData\Roaming\Microsoft\Windows\Cookies\H31MEO5B.txt [ /realnetworks.112.2o7.net ]
    .doubleclick.net [ C:\USERS\RAGSTORICHES\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .histats.com [ C:\USERS\RAGSTORICHES\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    1xxx.cqcounter.com [ C:\USERS\RAGSTORICHES\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .vibraporn.com [ C:\USERS\RAGSTORICHES\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .vibraporn.com [ C:\USERS\RAGSTORICHES\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .youporn.com [ C:\USERS\RAGSTORICHES\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .youporn.com [ C:\USERS\RAGSTORICHES\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    www.sexyfemales.co [ C:\USERS\RAGSTORICHES\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .bestsexmatch.com [ C:\USERS\RAGSTORICHES\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .bestsexmatch.com [ C:\USERS\RAGSTORICHES\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    www.sexyfemales.co [ C:\USERS\RAGSTORICHES\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .imrworldwide.com [ C:\USERS\RAGSTORICHES\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .adserver482next.com [ C:\USERS\RAGSTORICHES\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    www.googleadservices.com [ C:\USERS\RAGSTORICHES\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .warnerbros.112.2o7.net [ C:\USERS\RAGSTORICHES\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .amtrak.112.2o7.net [ C:\USERS\RAGSTORICHES\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    statse.webtrendslive.com [ C:\USERS\RAGSTORICHES\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .tns-counter.ru [ C:\USERS\RAGSTORICHES\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    www.googleadservices.com [ C:\USERS\RAGSTORICHES\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    www.googleadservices.com [ C:\USERS\RAGSTORICHES\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .2o7.net [ C:\USERS\RAGSTORICHES\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .2o7.net [ C:\USERS\RAGSTORICHES\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .questionmarket.com [ C:\USERS\RAGSTORICHES\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .questionmarket.com [ C:\USERS\RAGSTORICHES\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .revsci.net [ C:\USERS\RAGSTORICHES\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .e-2dj6wfliulc5gkp.stats.esomniture.com [ C:\USERS\RAGSTORICHES\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .e-2dj6wbliojcjwbp.stats.esomniture.com [ C:\USERS\RAGSTORICHES\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    in.getclicky.com [ C:\USERS\RAGSTORICHES\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .findagrave.com [ C:\USERS\RAGSTORICHES\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .findagrave.com [ C:\USERS\RAGSTORICHES\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .findagrave.com [ C:\USERS\RAGSTORICHES\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .findagrave.com [ C:\USERS\RAGSTORICHES\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    www.findagrave.com [ C:\USERS\RAGSTORICHES\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .findagrave.com [ C:\USERS\RAGSTORICHES\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .findagrave.com [ C:\USERS\RAGSTORICHES\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .findagrave.com [ C:\USERS\RAGSTORICHES\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .s.clickability.com [ C:\USERS\RAGSTORICHES\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .s.clickability.com [ C:\USERS\RAGSTORICHES\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .2o7.net [ C:\USERS\RAGSTORICHES\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .interclick.com [ C:\USERS\RAGSTORICHES\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .mousestats.com [ C:\USERS\RAGSTORICHES\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .2o7.net [ C:\USERS\RAGSTORICHES\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .statcounter.com [ C:\USERS\RAGSTORICHES\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    crackle.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\9299LKH9 ]
    www.crackle.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\9299LKH9 ]
    doubleclick.net [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    histats.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    1xxx.cqcounter.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    vibraporn.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    vibraporn.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    youporn.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    youporn.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    www.sexyfemales.co [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    bestsexmatch.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    bestsexmatch.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    www.sexyfemales.co [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    imrworldwide.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    adserver482next.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    www.googleadservices.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    warnerbros.112.2o7.net [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    amtrak.112.2o7.net [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    statse.webtrendslive.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    tns-counter.ru [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    www.googleadservices.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    www.googleadservices.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    2o7.net [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    2o7.net [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    questionmarket.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    questionmarket.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    revsci.net [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    e-2dj6wfliulc5gkp.stats.esomniture.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    e-2dj6wbliojcjwbp.stats.esomniture.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    in.getclicky.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    findagrave.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    findagrave.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    findagrave.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    findagrave.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    www.findagrave.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    findagrave.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    findagrave.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    findagrave.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    s.clickability.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    s.clickability.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    2o7.net [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    interclick.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    mousestats.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    2o7.net [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    statcounter.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .findagrave.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .findagrave.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .findagrave.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .findagrave.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .findagrave.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .adtechus.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .doubleclick.net [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .interclick.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .interclick.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .pro-market.net [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .basebanner.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    c1.adform.net [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    c1.adform.net [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .adform.net [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .basebanner.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .basebanner.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .basebanner.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .basebanner.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .revsci.net [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .revsci.net [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .revsci.net [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .mediaplex.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .at.atwola.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .advertising.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .imrworldwide.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .revenuemantra.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .atdmt.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .atdmt.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .serving-sys.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .serving-sys.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .serving-sys.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .atdmt.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .atdmt.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .casalemedia.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .ad.mlnadvertising.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .ru4.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .advertising.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .advertising.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .serving-sys.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .casalemedia.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .casalemedia.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .casalemedia.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .casalemedia.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .advertising.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .advertising.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .ru4.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .ru4.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .ru4.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .ru4.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .monk.sitescoutadserver.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .mediaplex.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .mediaplex.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    .burstnet.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]
    www.burstnet.com [ C:\USERS\RAGSTORICHES\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\JAE1F5ZB.DEFAULT\COOKIES.SQLITE ]

Trojan.Dropper/SVCHost-Fake
    C:\WINDOWS\TEMP\00446941-BADC-4AAD-A4B4-2479D095263F\SVCHOST.EXE
    C:\WINDOWS\TEMP\08450247-29C7-4B40-AC12-6ECA7FB54363\SVCHOST.EXE
    C:\WINDOWS\TEMP\0EE515AE-3E83-4726-9C24-DAF31AA5380B\SVCHOST.EXE
    C:\WINDOWS\TEMP\39377B7F-1E19-4BB3-B195-8506BFAE4941\SVCHOST.EXE
    C:\WINDOWS\TEMP\2CD79288-F38B-4275-A926-7071B235DABC\SVCHOST.EXE
    C:\WINDOWS\TEMP\397EA65A-EA46-43B5-8527-EECFA61D4F8B\SVCHOST.EXE
    C:\WINDOWS\TEMP\3B33E26F-E85E-4FD7-9DD0-50014541E44E\SVCHOST.EXE
    C:\WINDOWS\TEMP\4C1FEEB2-B501-44A6-8FA9-6C7F6EE6F0DE\SVCHOST.EXE
    C:\WINDOWS\TEMP\515FDE94-9AA5-4E67-8820-D2C1B2AE8EB7\SVCHOST.EXE
    C:\WINDOWS\TEMP\61A31152-A606-487B-AA8C-F7104587D182\SVCHOST.EXE
    C:\WINDOWS\TEMP\72C8BC8D-D5C9-43B0-95CB-52308F443CA3\SVCHOST.EXE
    C:\WINDOWS\TEMP\78F2D0C2-FF54-48DB-9160-2F0089529900\SVCHOST.EXE
    C:\WINDOWS\TEMP\8322E2DB-B148-4CF4-A853-912BDE966EA4\SVCHOST.EXE
    C:\WINDOWS\TEMP\9091E6B2-4628-476F-A91C-CA236CFE67BC\SVCHOST.EXE
    C:\WINDOWS\TEMP\B0BA23FF-4C6C-443E-95B3-EC5D0F02AC27\SVCHOST.EXE
    C:\WINDOWS\TEMP\C46A2B1F-4C42-45B4-9A82-7DE2523B6684\SVCHOST.EXE
    C:\WINDOWS\TEMP\C765499B-7B33-43A9-8062-C7B7C256F335\SVCHOST.EXE
    C:\WINDOWS\TEMP\E971A5CE-DB43-4F93-A2FB-1974614A1B41\SVCHOST.EXE
    C:\WINDOWS\TEMP\EC4384E1-AF07-4087-A3AE-4FC184FEEB4C\SVCHOST.EXE
    C:\WINDOWS\TEMP\F0E9CAAF-AEB2-447A-83E2-047597E0CC6D\SVCHOST.EXE
    C:\WINDOWS\TEMP\FE821735-89AF-4E47-A62C-BE38B0636826\SVCHOST.EXE

Trojan.Agent/Gen-Backdoor[FakeAlert]
    C:\WINDOWS\TEMP\00F91829-15FC-4D81-B85B-1FE13AE88312\CSRSS.EXE
    C:\WINDOWS\TEMP\0EE804C5-F1CD-4672-A037-5E2AAD6F50FD\CSRSS.EXE
    C:\WINDOWS\TEMP\24AA2393-7870-42A7-9FB1-8944BACC04F8\CSRSS.EXE
    C:\WINDOWS\TEMP\4FFBC69D-3818-4569-B133-C0B48833BFAB\CSRSS.EXE
    C:\WINDOWS\TEMP\7C363D9C-E68D-4AEE-A65D-28CD72A0B1B2\CSRSS.EXE
    C:\WINDOWS\TEMP\7C813F29-E08B-485A-9711-2ECD6C9ECD0C\SERVICES.EXE
    C:\WINDOWS\TEMP\C14C30E0-9D9B-4758-9FD9-6204FC0FCCB9\LSASS.EXE
    C:\WINDOWS\TEMP\D3CE0898-1F39-4A53-A55B-4A1B2468D392\SERVICES.EXE
    C:\WINDOWS\TEMP\F42AE8A5-7560-4C97-89B7-94B2D6312FFA\LSASS.EXE

Trojan.SpoolSV-Fake
    C:\WINDOWS\TEMP\0FBC3FEB-47E0-475A-AAA6-0FE3AE78A9DD\SPOOLSV.EXE
    C:\WINDOWS\TEMP\9BF2415D-D7CE-4D4E-9A50-68FFB903C0B1\SPOOLSV.EXE

Trojan.Agent/Gen-FakeAlert
    C:\WINDOWS\TEMP\49ED5DA1-3B3D-4FD8-A947-1411AF4BDB4B\JUSCHED.EXE
    C:\WINDOWS\TEMP\A0319884-7EB2-42F7-A61D-2513E8F1F3E2\WINLOGON.EXE
    C:\WINDOWS\TEMP\BE6EE685-B2B8-46DF-8943-11D0817BEA01\WINLOGON.EXE

Trojan.Downloader-SMSS/Fake
    C:\WINDOWS\TEMP\6BD2590B-C182-412D-970D-E810CDA2574A\SMSS.EXE
    C:\WINDOWS\TEMP\96507B06-BFD6-4171-8E32-E819879B092E\SMSS.EXE
    C:\WINDOWS\TEMP\A305BBA5-EF3D-4FF1-AE19-84734A2622FF\SMSS.EXE

============
 End of Log
============
 

Am I still infected?  Did these things do something to mess up the laptop?

 

Thanks for any help,

 

cassiereroni

 


 


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#2 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
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  • Local time:11:08 AM

Posted 16 October 2014 - 05:56 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.3.1.2183.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"



p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 cassiereroni

cassiereroni
  • Topic Starter

  • Members
  • 58 posts
  • OFFLINE
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  • Gender:Female
  • Location:Missouri by way of New York
  • Local time:01:08 PM

Posted 17 October 2014 - 05:40 PM

Here is the Security Check Log:

 

 Results of screen317's Security Check version 0.99.89  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Emsisoft Anti-Malware   
avast! Antivirus        
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:````````` 
 Spybot - Search & Destroy 
 Java 7 Update 51  
 Java version out of Date! 
 Adobe Flash Player 15.0.0.189  
 Adobe Reader 9 Adobe Reader out of Date! 
 Mozilla Firefox (33.0) 
 Google Chrome 38.0.2125.101  
 Google Chrome 38.0.2125.104  
````````Process Check: objlist.exe by Laurent````````  
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbam.exe  
 Malwarebytes Anti-Malware mbamscheduler.exe   
 Emsisoft Anti-Malware a2service.exe   
 Emsisoft Anti-Malware a2guard.exe   
 AVAST Software Avast AvastSvc.exe  
 AVAST Software Avast afwServ.exe  
 AVAST Software Avast avastui.exe  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 2% 
````````````````````End of Log`````````````````````` 
 
 
Here is the Farbar Service Scanner Log:
 

Farbar Service Scanner Version: 21-07-2014
Ran by RagstoRiches (administrator) on 17-10-2014 at 17:31:49
Running from "C:\Users\RagstoRiches\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****
 
Here is the MiniToolBox Log:
 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by RagstoRiches (administrator) on 17-10-2014 at 17:35:02
Running from "C:\Users\RagstoRiches\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
========================= FF Proxy Settings: ============================== 
 
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Qualcomm Atheros AR9285 802.11b/g/n WiFi Adapter = Wireless Network Connection (Connected)
Realtek PCIe FE Family Controller = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Jeannie
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : PK5001Z
 
Wireless LAN adapter Wireless Network Connection 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 22-4C-E5-60-80-A7
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection:
 
   Connection-specific DNS Suffix  . : PK5001Z
   Description . . . . . . . . . . . : Qualcomm Atheros AR9285 802.11b/g/n WiFi Adapter
   Physical Address. . . . . . . . . : 90-4C-E5-60-80-A7
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv4 Address. . . . . . . . . . . : 192.168.0.234(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Thursday, October 16, 2014 6:03:54 AM
   Lease Expires . . . . . . . . . . : Saturday, October 18, 2014 2:01:59 PM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DNS Servers . . . . . . . . . . . : 192.168.0.1
                                       205.171.202.166
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : PK5001Z
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : 00-26-9E-C3-A3-78
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.PK5001Z:
 
   Connection-specific DNS Suffix  . : PK5001Z
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::5efe:192.168.0.234%17(Preferred) 
   Default Gateway . . . . . . . . . : 
   DNS Servers . . . . . . . . . . . : 192.168.0.1
                                       205.171.202.166
   NetBIOS over Tcpip. . . . . . . . : Disabled
 
Tunnel adapter isatap.{52A4E421-0CF7-4582-AD4E-5C32CA7952A7}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:28bc:288:3f57:ff15(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::28bc:288:3f57:ff15%13(Preferred) 
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  PK5001Z.PK5001Z
Address:  192.168.0.1
 
Name:    google.com
Addresses:  2607:f8b0:4000:803::1007
 173.194.46.2
 173.194.46.5
 173.194.46.1
 173.194.46.8
 173.194.46.7
 173.194.46.3
 173.194.46.9
 173.194.46.14
 173.194.46.4
 173.194.46.6
 173.194.46.0
 
 
Pinging google.com [173.194.46.2] with 32 bytes of data:
Reply from 173.194.46.2: bytes=32 time=42ms TTL=54
Reply from 173.194.46.2: bytes=32 time=42ms TTL=54
 
Ping statistics for 173.194.46.2:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 42ms, Maximum = 42ms, Average = 42ms
Server:  PK5001Z.PK5001Z
Address:  192.168.0.1
 
Name:    yahoo.com
Addresses:  98.139.183.24
 206.190.36.45
 98.138.253.109
 
 
Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=62ms TTL=48
Reply from 98.139.183.24: bytes=32 time=62ms TTL=48
 
Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 62ms, Maximum = 62ms, Average = 62ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 15...22 4c e5 60 80 a7 ......Microsoft Virtual WiFi Miniport Adapter
 12...90 4c e5 60 80 a7 ......Qualcomm Atheros AR9285 802.11b/g/n WiFi Adapter
 10...00 26 9e c3 a3 78 ......Realtek PCIe FE Family Controller
  1...........................Software Loopback Interface 1
 17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1    192.168.0.234     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.0.0    255.255.255.0         On-link     192.168.0.234    281
    192.168.0.234  255.255.255.255         On-link     192.168.0.234    281
    192.168.0.255  255.255.255.255         On-link     192.168.0.234    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.0.234    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.0.234    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 13     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 13     58 2001::/32                On-link
 13    306 2001:0:5ef5:79fd:28bc:288:3f57:ff15/128
                                    On-link
 13    306 fe80::/64                On-link
 17    286 fe80::5efe:192.168.0.234/128
                                    On-link
 13    306 fe80::28bc:288:3f57:ff15/128
                                    On-link
  1    306 ff00::/8                 On-link
 13    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (10/15/2014 07:17:30 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
 
Error: (10/15/2014 11:55:15 AM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_64) - Failed to compile: TaskScheduler, Version=6.1.0.0, Culture=Neutral, PublicKeyToken=31bf3856ad364e35, processorArchitecture=msil . Error code = 0x80070020
 
Error: (10/15/2014 11:46:05 AM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_32) - Failed to compile: System.DirectoryServices.AccountManagement, Version=3.5.0.0, Culture=Neutral, PublicKeyToken=b77a5c561934e089, processorArchitecture=msil . Error code = 0x80070020
 
Error: (10/15/2014 11:31:32 AM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_32) - Failed to compile: MiguiControls, Version=1.0.0.0, Culture=Neutral, PublicKeyToken=31bf3856ad364e35, processorArchitecture=msil . Error code = 0x80070020
 
Error: (10/15/2014 11:27:04 AM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_32) - Failed to compile: Microsoft.Build.Tasks.v3.5, Version=3.5.0.0, Culture=Neutral, PublicKeyToken=b03f5f7f11d50a3a, processorArchitecture=msil . Error code = 0x80070020
 
Error: (10/15/2014 11:26:23 AM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_32) - Failed to compile: EventViewer, Version=6.1.0.0, Culture=Neutral, PublicKeyToken=31bf3856ad364e35, processorArchitecture=msil . Error code = 0x80070020
 
Error: (10/15/2014 11:26:14 AM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_32) - Failed to compile: mcstoredb, Version=6.1.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 . Error code = 0x80070020
 
Error: (10/15/2014 11:24:43 AM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_32) - Failed to compile: ComSvcConfig, Version=3.0.0.0, Culture=Neutral, PublicKeyToken=b03f5f7f11d50a3a, processorArchitecture=msil . Error code = 0x80070020
 
Error: (10/15/2014 11:24:27 AM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_32) - Failed to compile: WindowsLive.Writer.Instrumentation, Version=14.0.8089.726, Culture=neutral, PublicKeyToken=31bf3856ad364e35 . Error code = 0x80070020
 
Error: (10/15/2014 11:23:48 AM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_32) - Failed to compile: WindowsLive.Writer.Api, Version=1.1.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 . Error code = 0x80070020
 
 
System errors:
=============
Error: (10/16/2014 07:19:41 AM) (Source: BROWSER) (User: )
Description: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{481FF743-06E5-4D25-B489-5B93D37520B0}.
The backup browser is stopping.
 
Error: (10/16/2014 06:07:12 AM) (Source: Service Control Manager) (User: )
Description: The HP Network Devices Support service terminated with the following error: 
%%126
 
Error: (10/16/2014 06:04:32 AM) (Source: Service Control Manager) (User: )
Description: The GoodSync Server service failed to start due to the following error: 
%%1053
 
Error: (10/16/2014 06:04:32 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the GoodSync Server service to connect.
 
Error: (10/16/2014 06:03:33 AM) (Source: atikmdag) (User: )
Description: CPLIB :: General - Invalid Parameter
 
Error: (10/16/2014 04:55:23 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect.
 
Error: (10/16/2014 00:39:05 AM) (Source: Service Control Manager) (User: )
Description: The HP Network Devices Support service terminated with the following error: 
%%126
 
Error: (10/16/2014 00:36:23 AM) (Source: Service Control Manager) (User: )
Description: The GoodSync Server service failed to start due to the following error: 
%%1053
 
Error: (10/16/2014 00:36:23 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the GoodSync Server service to connect.
 
Error: (10/16/2014 00:35:23 AM) (Source: atikmdag) (User: )
Description: CPLIB :: General - Invalid Parameter
 
 
Microsoft Office Sessions:
=========================
Error: (10/15/2014 07:17:30 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Users\RagstoRiches\Downloads\esetsmartinstaller_enu.exe
 
Error: (10/15/2014 11:55:15 AM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_64) - Failed to compile: TaskScheduler, Version=6.1.0.0, Culture=Neutral, PublicKeyToken=31bf3856ad364e35, processorArchitecture=msil . Error code = 0x80070020 
TaskScheduler, Version=6.1.0.0, Culture=Neutral, PublicKeyToken=31bf3856ad364e35, processorArchitecture=msil
 
Error: (10/15/2014 11:46:05 AM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_32) - Failed to compile: System.DirectoryServices.AccountManagement, Version=3.5.0.0, Culture=Neutral, PublicKeyToken=b77a5c561934e089, processorArchitecture=msil . Error code = 0x80070020 
System.DirectoryServices.AccountManagement, Version=3.5.0.0, Culture=Neutral, PublicKeyToken=b77a5c561934e089, processorArchitecture=msil
 
Error: (10/15/2014 11:31:32 AM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_32) - Failed to compile: MiguiControls, Version=1.0.0.0, Culture=Neutral, PublicKeyToken=31bf3856ad364e35, processorArchitecture=msil . Error code = 0x80070020 
MiguiControls, Version=1.0.0.0, Culture=Neutral, PublicKeyToken=31bf3856ad364e35, processorArchitecture=msil
 
Error: (10/15/2014 11:27:04 AM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_32) - Failed to compile: Microsoft.Build.Tasks.v3.5, Version=3.5.0.0, Culture=Neutral, PublicKeyToken=b03f5f7f11d50a3a, processorArchitecture=msil . Error code = 0x80070020 
Microsoft.Build.Tasks.v3.5, Version=3.5.0.0, Culture=Neutral, PublicKeyToken=b03f5f7f11d50a3a, processorArchitecture=msil
 
Error: (10/15/2014 11:26:23 AM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_32) - Failed to compile: EventViewer, Version=6.1.0.0, Culture=Neutral, PublicKeyToken=31bf3856ad364e35, processorArchitecture=msil . Error code = 0x80070020 
EventViewer, Version=6.1.0.0, Culture=Neutral, PublicKeyToken=31bf3856ad364e35, processorArchitecture=msil
 
Error: (10/15/2014 11:26:14 AM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_32) - Failed to compile: mcstoredb, Version=6.1.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 . Error code = 0x80070020 
mcstoredb, Version=6.1.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
 
Error: (10/15/2014 11:24:43 AM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_32) - Failed to compile: ComSvcConfig, Version=3.0.0.0, Culture=Neutral, PublicKeyToken=b03f5f7f11d50a3a, processorArchitecture=msil . Error code = 0x80070020 
ComSvcConfig, Version=3.0.0.0, Culture=Neutral, PublicKeyToken=b03f5f7f11d50a3a, processorArchitecture=msil
 
Error: (10/15/2014 11:24:27 AM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_32) - Failed to compile: WindowsLive.Writer.Instrumentation, Version=14.0.8089.726, Culture=neutral, PublicKeyToken=31bf3856ad364e35 . Error code = 0x80070020 
WindowsLive.Writer.Instrumentation, Version=14.0.8089.726, Culture=neutral, PublicKeyToken=31bf3856ad364e35
 
Error: (10/15/2014 11:23:48 AM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_32) - Failed to compile: WindowsLive.Writer.Api, Version=1.1.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 . Error code = 0x80070020 
WindowsLive.Writer.Api, Version=1.1.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
 
 
 
=========================== Installed Programs ============================
Acrobat.com (HKLM-x32\...\{287ECFA4-719A-2143-A09B-D6A12DE54E40}) (Version: 1.6.65 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 15.0.0.249 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 15.0.0.249 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.167 - Adobe Systems Incorporated)
Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.189 - Adobe Systems Incorporated)
Adobe Help Manager (HKLM-x32\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 4.0.244 - Adobe Systems Incorporated)
Adobe Help Manager (x32 Version: 4.0.244 - Adobe Systems Incorporated) Hidden
Adobe Reader 9.5.5 MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-A91000000001}) (Version: 9.5.5 - Adobe Systems Incorporated)
Adobe Shockwave Player (HKLM-x32\...\{AD72CFB4-C2BF-424E-9DF0-C7BAD1F30A11}) (Version: 11.0 - Adobe Systems, Inc.)
AMD USB Filter Driver (HKLM-x32\...\{5271C0D4-24E4-4C3D-A782-C012033FD3CF}) (Version: 1.0.10.84 - Advanced Micro Devices, Inc.)
Apple Application Support (HKLM-x32\...\{5D09C772-ECB3-442B-9CC6-B4341C78FDC2}) (Version: 2.3.4 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{2F72F540-1F60-4266-9506-952B21D6640D}) (Version: 6.1.0.13 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Atheros Driver Installation Program (HKLM-x32\...\{C3A32068-8AB1-4327-BB16-BED9C6219DC7}) (Version: 5.2 - Atheros)
ATI Catalyst Install Manager (HKLM\...\{902004C7-2B12-4A4F-E1DB-E75C7B03EDD4}) (Version: 3.0.732.0 - ATI Technologies, Inc.)
avast! Internet Security (HKLM-x32\...\avast) (Version: 9.0.2021 - AVAST Software)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - ATI) Hidden
Catalyst Control Center Core Implementation (x32 Version: 2009.0804.2223.38385 - ATI) Hidden
Catalyst Control Center Graphics Full Existing (x32 Version: 2009.0804.2223.38385 - ATI) Hidden
Catalyst Control Center Graphics Full New (x32 Version: 2009.0804.2223.38385 - ATI) Hidden
Catalyst Control Center Graphics Light (x32 Version: 2009.0804.2223.38385 - ATI) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2009.0804.2223.38385 - ATI) Hidden
Catalyst Control Center Graphics Previews Vista (x32 Version: 2009.0804.2223.38385 - ATI) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2009.0804.2223.38385 - ATI Technologies, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2009.0804.2223.38385 - ATI) Hidden
CCC Help Chinese Standard (x32 Version: 2009.0804.2222.38385 - ATI) Hidden
CCC Help Chinese Traditional (x32 Version: 2009.0804.2222.38385 - ATI) Hidden
CCC Help Czech (x32 Version: 2009.0804.2222.38385 - ATI) Hidden
CCC Help Danish (x32 Version: 2009.0804.2222.38385 - ATI) Hidden
CCC Help Dutch (x32 Version: 2009.0804.2222.38385 - ATI) Hidden
CCC Help English (x32 Version: 2009.0804.2222.38385 - ATI) Hidden
CCC Help Finnish (x32 Version: 2009.0804.2222.38385 - ATI) Hidden
CCC Help French (x32 Version: 2009.0804.2222.38385 - ATI) Hidden
CCC Help German (x32 Version: 2009.0804.2222.38385 - ATI) Hidden
CCC Help Greek (x32 Version: 2009.0804.2222.38385 - ATI) Hidden
CCC Help Hungarian (x32 Version: 2009.0804.2222.38385 - ATI) Hidden
CCC Help Italian (x32 Version: 2009.0804.2222.38385 - ATI) Hidden
CCC Help Japanese (x32 Version: 2009.0804.2222.38385 - ATI) Hidden
CCC Help Korean (x32 Version: 2009.0804.2222.38385 - ATI) Hidden
CCC Help Norwegian (x32 Version: 2009.0804.2222.38385 - ATI) Hidden
CCC Help Polish (x32 Version: 2009.0804.2222.38385 - ATI) Hidden
CCC Help Portuguese (x32 Version: 2009.0804.2222.38385 - ATI) Hidden
CCC Help Russian (x32 Version: 2009.0804.2222.38385 - ATI) Hidden
CCC Help Spanish (x32 Version: 2009.0804.2222.38385 - ATI) Hidden
CCC Help Swedish (x32 Version: 2009.0804.2222.38385 - ATI) Hidden
CCC Help Thai (x32 Version: 2009.0804.2222.38385 - ATI) Hidden
CCC Help Turkish (x32 Version: 2009.0804.2222.38385 - ATI) Hidden
ccc-core-static (x32 Version: 2009.0804.2223.38385 - ATI) Hidden
ccc-utility64 (Version: 2009.0804.2223.38385 - ATI) Hidden
Clooz 3 (HKLM-x32\...\{D7EFA1F4-71E8-41B5-B889-71A63601837E}) (Version: 3.1.1 - Ancestral Systems LLC)
Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
CyberLink DVD Suite (HKLM-x32\...\InstallShield_{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}) (Version: 7.0.2111 - CyberLink Corp.)
CyberLink DVD Suite (x32 Version: 7.0.2111 - CyberLink Corp.) Hidden
CyberLink MediaShow (HKLM-x32\...\InstallShield_{80E158EA-7181-40FE-A701-301CE6BE64AB}) (Version: 4.1.3325 - CyberLink Corp.)
CyberLink MediaShow (x32 Version: 4.1.3325 - CyberLink Corp.) Hidden
CyberLink PowerDVD 9 (HKLM-x32\...\InstallShield_{A8516AC9-AAF1-47F9-9766-03E2D4CDBCF8}) (Version: 9.0.1.5122 - CyberLink Corp.)
CyberLink PowerDVD 9 (x32 Version: 9.0.1.5122 - CyberLink Corp.) Hidden
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.0.2201 - CyberLink Corp.)
CyberLink YouCam (x32 Version: 3.0.2201 - CyberLink Corp.) Hidden
Defraggler (HKLM\...\Defraggler) (Version: 2.18 - Piriform)
DivX Setup (HKLM-x32\...\DivX Setup) (Version: 2.6.3.88 - DivX, LLC)
Download-4-Free bundle (HKLM-x32\...\Download-4-Free bundle) (Version: 2.0.0.5 - Download-4-Free)
DVD Shrink 3.2 (HKLM-x32\...\DVD Shrink_is1) (Version:  - DVD Shrink)
Emsisoft Anti-Malware (HKLM-x32\...\{5502032C-88C1-4303-99FE-B5CBD7684CEA}_is1) (Version: 9.0 - Emsisoft GmbH)
ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version:  - )
ESU for Microsoft Windows 7 (HKLM-x32\...\{3877C901-7B90-4727-A639-B6ED2DD59D43}) (Version: 1.0.0 - Hewlett-Packard)
Facebook Video Calling 3.1.0.521 (HKLM-x32\...\{2091F234-EB58-4B80-8C96-8EB78C808CF7}) (Version: 3.1.521 - Skype Limited)
GoodSync (HKLM\...\{B26B00DA-2E5D-4CF2-83C5-911198C0F009}) (Version: 9.3.1.1 - Siber Systems)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 38.0.2125.104 - Google Inc.)
Google Update Helper (x32 Version: 1.3.25.5 - Google Inc.) Hidden
Hewlett-Packard ACLM.NET v1.2.2.3 (x32 Version: 1.00.0000 - Hewlett-Packard Company) Hidden
HP Advisor (HKLM-x32\...\{40FB8D7C-6FF8-4AF2-BC8B-0B1DB32AF04B}) (Version: 3.3.9512.3162 - Hewlett-Packard)
HP Customer Experience Enhancements (x32 Version: 6.0.1.8 - Hewlett-Packard) Hidden
HP Deskjet 3520 series Setup Guide (HKLM-x32\...\{AEEDCEB7-00B8-4BE1-B492-AB04803D5F1E}) (Version: 27.0.0 - Hewlett Packard)
HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.0.71 - WildTangent)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.7702 - HP)
HP Product Detection (HKLM-x32\...\{ACAA0152-96A4-4D93-92F5-1B4728C3D984}) (Version: 11.15.0008 - HP)
HP Quick Launch Buttons (HKLM-x32\...\{34D2AB40-150D-475D-AE32-BD23FB5EE355}) (Version: 6.50.16.1 - Hewlett-Packard Company)
HP Setup (HKLM-x32\...\{17B4760F-334B-475D-829F-1A3E94A6A4E6}) (Version: 1.2.3560.3170 - Hewlett-Packard)
HP Smart Web Printing (HKLM-x32\...\HP Smart Web Printing) (Version: 131.1.35898 - Hewlett-Packard)
HP Smart Web Printing (x32 Version: 131.1.35898 - Hewlett-Packard) Hidden
HP Support Assistant (HKLM-x32\...\{E35A3B13-78CD-4967-8AC8-AA9FDA693EDE}) (Version: 7.4.45.4 - Hewlett-Packard Company)
HP Update (HKLM-x32\...\{97486FBE-A3FC-4783-8D55-EA37E9D171CC}) (Version: 5.005.000.002 - Hewlett-Packard)
HP User Guides 0148 (HKLM-x32\...\{9D3318E1-5A9F-4A95-A7A1-7E045403AE34}) (Version: 1.01.0005 - Hewlett-Packard)
HP Wireless Assistant (HKLM-x32\...\{54CC7901-804D-4155-B353-21F0CC9112AB}) (Version: 3.50.9.1 - Hewlett-Packard)
IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6225.0 - IDT)
Java 7 Update 51 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217025FF}) (Version: 7.0.510 - Oracle)
Java Auto Updater (x32 Version: 2.1.9.8 - Sun Microsystems, Inc.) Hidden
Java™ SE Development Kit 6 Update 15 (64-bit) (HKLM\...\{64A3A4F4-B792-11D6-A78A-00B0D0160150}) (Version: 1.6.0.150 - Sun Microsystems, Inc.)
Junk Mail filter update (x32 Version: 14.0.8089.726 - Microsoft Corporation) Hidden
Legacy 7.5 (HKLM-x32\...\Legacy 7.5) (Version: 7.5  - Millennia Corporation)
LightScribe System Software (HKLM-x32\...\{CC8E94A2-55C7-4460-953C-2A790180578C}) (Version: 1.18.8.1 - LightScribe)
LSI HDA Modem (HKLM\...\LSI Soft Modem) (Version: 2.1.94 - LSI Corporation)
Malwarebytes Anti-Malware version 2.0.3.1025 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.3.1025 - Malwarebytes Corporation)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Choice Guard (x32 Version: 2.0.48.0 - Microsoft Corporation) Hidden
Microsoft Mouse and Keyboard Center (HKLM\...\Microsoft Mouse and Keyboard Center) (Version: 2.0.162.0 - Microsoft Corporation)
Microsoft Mouse and Keyboard Center (Version: 2.0.162.0 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Works (HKLM-x32\...\{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}) (Version: 9.7.0621 - Microsoft Corporation)
Microsoft_VC80_CRT_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC90_CRT_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
Mozilla Firefox 33.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 33.0 (x86 en-US)) (Version: 33.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 32.0.3 - Mozilla)
MSVCRT (x32 Version: 14.0.1468.721 - Microsoft) Hidden
muvee Reveal (HKLM-x32\...\{DE626616-D7C4-4F00-7E0B-EAF26FA65749}) (Version: 7.0.43.12698 - muvee Technologies Pte Ltd)
OpenOffice.org 3.4.1 (HKLM-x32\...\{9F1F2AEA-C72A-4DD6-991E-C5506A5625E4}) (Version: 3.41.9593 - Apache Software Foundation)
Pegasus Mail HTML Renderer 2.4.7.2 (HKLM-x32\...\{A9F5E1E1-1281-4862-90B4-6CF8E6AF83CE}_is1) (Version:  - Micha's Midnight Manufacture)
Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.0.3311 - CyberLink Corp.)
Power2Go (x32 Version: 6.0.3311 - CyberLink Corp.) Hidden
PowerDirector (HKLM-x32\...\InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}) (Version: 7.0.3311 - CyberLink Corp.)
PowerDirector (x32 Version: 7.0.3311 - CyberLink Corp.) Hidden
QLBCASL (x32 Version: 6.40.17.2 - Hewlett-Packard) Hidden
RealPlayer (HKLM-x32\...\RealPlayer 16.0) (Version: 16.0.0 - RealNetworks)
Realtek 8136 8168 8169 Ethernet Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 1.00.0007 - Realtek)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7100.30094 - Realtek Semiconductor Corp.)
RealUpgrade 1.1 (x32 Version: 1.1.0 - RealNetworks, Inc.) Hidden
Recovery Manager (x32 Version: 5.5.2202 - CyberLink Corp.) Hidden
RoboForm 7-7-8-128 (All Users) (HKLM-x32\...\AI RoboForm) (Version: 7-7-8-128 - Siber Systems)
SAMSUNG Mobile Modem Driver Set (HKLM\...\SAMSUNG Mobile Modem) (Version:  - )
Samsung Mobile phone USB driver Drive Software (HKLM\...\Samsung Mobile phone USB driver Drive) (Version:  - )
SAMSUNG Mobile USB Modem 1.0 Software (HKLM\...\SAMSUNG Mobile USB Modem 1.0) (Version:  - )
SAMSUNG Mobile USB Modem Software (HKLM\...\SAMSUNG Mobile USB Modem) (Version:  - )
Samsung PC Studio 3 USB Driver Installer (HKLM-x32\...\{EBA29752-DDD2-4B62-B2E3-9841F92A3E3A}) (Version: 3.2.0.70701 - Samsung Electronics Co., Ltd.)
SanDiskSecureAccess_Manager.exe (HKCU\...\@@__UNKNOWN__@@SanDiskSecureAccess_Manager.exe) (Version: 1.1.19755 - Gemalto N.V.)
Speccy (HKLM\...\Speccy) (Version: 1.26 - Piriform)
Spybot - Search & Destroy (HKLM-x32\...\{B4092C6D-E886-4CB2-BA68-FE5A88D31DE6}_is1) (Version: 1.6.2 - Safer Networking Limited)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 6.0.1158 - SUPERAntiSpyware.com)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.3.29.0 - Synaptics Incorporated)
VC80CRTRedist - 8.0.50727.6195 (x32 Version: 1.2.0 - DivX, Inc) Hidden
Windows Live Call (x32 Version: 14.0.8064.0206 - Microsoft Corporation) Hidden
Windows Live Communications Platform (x32 Version: 14.0.8064.206 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite_Wave3) (Version: 14.0.8089.0726 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 14.0.8089.726 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 14.0.8089.0726 - Microsoft Corporation) Hidden
Windows Live Messenger (x32 Version: 14.0.8089.0726 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 14.0.8091.0730 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 14.0.8081.709 - Microsoft Corporation) Hidden
Windows Live Sign-in Assistant (HKLM-x32\...\{45338B07-A236-4270-9A77-EBB4115517B5}) (Version: 5.000.818.5 - Microsoft Corporation)
Windows Live Sync (HKLM-x32\...\{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}) (Version: 14.0.8089.726 - Microsoft Corporation)
Windows Live Upload Tool (HKLM-x32\...\{205C6BDD-7B73-42DE-8505-9A093F35A238}) (Version: 14.0.8014.1029 - Microsoft Corporation)
Windows Live Writer (x32 Version: 14.0.8089.0726 - Microsoft Corporation) Hidden
WinRAR 5.01 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.01.0 - win.rar GmbH)
 
========================= Devices: ================================
 
Name: HP Webcam-101
Description: USB Video Device
Class Guid: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: usbvideo
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
Name: Lexmark X422
Description: Lexmark X422
Class Guid: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Manufacturer: Lexmark
Service: usbscan
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 81%
Total physical RAM: 1788.2 MB
Available physical RAM: 322.65 MB
Total Pagefile: 4421.3 MB
Available Pagefile: 1784.75 MB
Total Virtual: 4095.88 MB
Available Virtual: 3990.47 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:219.01 GB) (Free:151.85 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:13.58 GB) (Free:2.22 GB) NTFS
3 Drive e: (HP_TOOLS) (Fixed) (Total:0.1 GB) (Free:0.09 GB) FAT32
 
========================= Users: ========================================
 
User accounts for \\JEANNIE
 
Administrator            Guest                    RagstoRiches             
 
========================= Restore Points ==================================
 
09-10-2014 05:19:19 Windows Update
14-10-2014 07:17:06 Windows Update
15-10-2014 06:22:58 Removed iTunes
15-10-2014 08:01:56 Windows Update
 
**** End of log ****
 
 
Going to run the malwarebytes now.  Will be back as soon as it is done.
 
 

 


#4 cassiereroni

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Posted 17 October 2014 - 06:39 PM

When I ran malwarebytes this time it found nothing.  I do still have the logs from the 12th when it found the Whitesmoke stuff if you need to see them.

 

Also, when I restarted this computer after doing the malwarebytes scan a Spybot Search and Destroy box popped open with the message Spybot Search and Destroy has detected an important registry entry that has been changed.  Category: System Startup user entry  Change:  Value detected  Entry: Sidebar  Old Data: C:\Program Files\Windows Sidebar\sidebar.exe  

 

It's asking me to Allow or Deny change.  What do I do?  I'm going deny change for now but leave the Remember this decision unchecked so hopefully it will show again.

 

Running the anti-root kit now...no malware found with the anti-root kit.

 

 

The rKill log:

 

Rkill 2.6.8 by Lawrence Abrams (Grinler)
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 10/17/2014 07:01:50 PM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * No issues found.
 
Checking Windows Service Integrity: 
 
 * No issues found.
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * No issues found.
 
Program finished at: 10/17/2014 07:05:27 PM
Execution time: 0 hours(s), 3 minute(s), and 36 seconds(s)

Edited by cassiereroni, 17 October 2014 - 07:09 PM.

 


#5 Broni

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Posted 17 October 2014 - 09:42 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Please run a free online scan with the ESET Online Scanner.

  • Disable your antivirus program
  • Internet Explorer users - Click on this link to open ESET OnlineScan.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on ESET Smart Installer to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Check "Enable detection of potentially unwanted applications".
  • Click Advanced settings and make sure all 4 boxes are checkmarked (two of them are already checkmarked by default).
    Do NOT checkmark "Use custom proxy settings"
  • Click the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#6 cassiereroni

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Posted 17 October 2014 - 10:15 PM

I'm on my other laptop at the moment in order to post this to you.  

 

I downloaded and started the TFC program and hit start.  It started to run but has now stopped and I have an Application Error message that says   The exception unknown software exception (0x76a9d111.  Cick on ok to terminate the program.

 

Clicked ok and getting TFC has stopped working Windows is checking for a solution to the problem....


 


#7 cassiereroni

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Posted 17 October 2014 - 10:19 PM

and it's still checking for a solution to the problem


 


#8 cassiereroni

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Posted 17 October 2014 - 10:26 PM

Ok, I just cancelled the checking windows for a solution window.  But it seems to be stuck in the hour glass mode


Edited by cassiereroni, 17 October 2014 - 10:27 PM.

 


#9 Broni

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Posted 17 October 2014 - 10:30 PM

Try to run TFC from safe mode.

How to start Windows in Safe Mode


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#10 cassiereroni

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Posted 17 October 2014 - 10:35 PM

Ok, but how do I get the TFC window with the hour glass to stop?  Should I just restart and then do the safe mode or what should I do here?


Edited by cassiereroni, 17 October 2014 - 10:38 PM.

 


#11 Broni

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Posted 17 October 2014 - 10:45 PM

You can shut down your computer manually by pressing and holding power button.


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#12 cassiereroni

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Posted 17 October 2014 - 10:53 PM

Ok, it's running in safe mode now.


 


#13 cassiereroni

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Posted 17 October 2014 - 11:00 PM

It worked that time.  Now going onto adwcleaner and junkware.  Will post those files when I get them and then go on to eset.  Also, Spybot is bringing up the "an important registry entry that has been changed" warning again.  Should I just keep denying the change for now or how should I handle that?


Edited by cassiereroni, 17 October 2014 - 11:03 PM.

 


#14 cassiereroni

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Posted 17 October 2014 - 11:09 PM

Here's the adwcleaner log:

 

# AdwCleaner v3.311 - Report created 17/10/2014 at 23:03:45
# Updated 30/09/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : RagstoRiches - JEANNIE
# Running from : C:\Users\RagstoRiches\Desktop\adwcleaner_3.311.exe
# Option : Scan
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
 
***** [ Scheduled Tasks ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.17344
 
 
-\\ Mozilla Firefox v33.0 (x86 en-US)
 
[ File : C:\Users\RagstoRiches\AppData\Roaming\Mozilla\Firefox\Profiles\jae1f5zb.default\prefs.js ]
 
 
-\\ Google Chrome v38.0.2125.104
 
[ File : C:\Users\RagstoRiches\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
Found [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
Found [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
 
*************************
 
AdwCleaner[R0].txt - [946 octets] - [02/06/2014 00:33:04]
AdwCleaner[R1].txt - [1628 octets] - [18/06/2014 14:19:56]
AdwCleaner[R2].txt - [1760 octets] - [27/07/2014 19:13:18]
AdwCleaner[R3].txt - [2015 octets] - [09/10/2014 11:54:34]
AdwCleaner[R4].txt - [1315 octets] - [12/10/2014 16:55:17]
AdwCleaner[R5].txt - [1273 octets] - [17/10/2014 23:03:45]
AdwCleaner[S0].txt - [1012 octets] - [02/06/2014 00:35:23]
AdwCleaner[S1].txt - [1701 octets] - [18/06/2014 14:21:41]
AdwCleaner[S2].txt - [1722 octets] - [27/07/2014 19:15:27]
AdwCleaner[S3].txt - [1889 octets] - [09/10/2014 12:01:47]
AdwCleaner[S4].txt - [1294 octets] - [12/10/2014 16:59:22]
 
########## EOF - C:\AdwCleaner\AdwCleaner[R5].txt - [1633 octets] ##########

 


#15 cassiereroni

cassiereroni
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Posted 17 October 2014 - 11:50 PM

The Junkware log:

 

Junkware Removal Tool (JRT) by Thisisu
Version: 6.3.3 (10.14.2014:1)
OS: Windows 7 Home Premium x64
Ran by RagstoRiches on Fri 10/17/2014 at 23:11:09.39
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Internet Explorer\Main\\Default_Page_URL
Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\\Search Page
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\msntask_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\msntask_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\msntask_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\msntask_RASMANCS
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{A3988687-DEBA-4A02-9746-08C82D966057}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{A3988687-DEBA-4A02-9746-08C82D966057}
Successfully deleted: [Registry Key - Orphan] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{0347C33E-8762-4905-BF09-768834316C61}
Successfully deleted: [Registry Key - Orphan] HKEY_CLASSES_ROOT\CLSID\{0347C33E-8762-4905-BF09-768834316C61}
Successfully deleted: [Registry Key - Orphan] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C255C8A-E604-49b4-9D64-90988571CECB}
Successfully deleted: [Registry Key - Orphan] HKEY_CLASSES_ROOT\CLSID\{5C255C8A-E604-49b4-9D64-90988571CECB}
Successfully deleted: [Registry Key - Orphan] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{0347C33E-8762-4905-BF09-768834316C61}
Successfully deleted: [Registry Key - Orphan] HKEY_CLASSES_ROOT\CLSID\{0347C33E-8762-4905-BF09-768834316C61}
Successfully deleted: [Registry Key - Orphan] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C255C8A-E604-49b4-9D64-90988571CECB}
Successfully deleted: [Registry Key - Orphan] HKEY_CLASSES_ROOT\CLSID\{5C255C8A-E604-49b4-9D64-90988571CECB}
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
 
 
~~~ FireFox
 
Emptied folder: C:\Users\RagstoRiches\AppData\Roaming\mozilla\firefox\profiles\jae1f5zb.default\minidumps [5 files]
 
 
 
~~~ Chrome
 
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Policies\Google [Blacklisted Policy]
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Fri 10/17/2014 at 23:45:52.91
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
Going to eset now

 





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