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Got a client running Win 2000 with viruses...


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5 replies to this topic

#1 TaldsAlouds

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Posted 15 October 2014 - 04:20 PM

Hi guys,

 

Got a client with a number of point of sale terminals which are running Windows 2000...unfortunately.

 

Symantec.Cloud on another computer on the network is blocking attacks from all the POS units. This is the vulnerability:

OS Attack: MSRPC Server Service RPC CVE-2008-4250

 

I've patched the vulnerability with KB958644.

I've ran an old version of malwarebytes on one of the computers and it's removed a couple of trojans, however attacks are still being reported as coming from this computer.

 

So the question is, how do I go about removing a virus from an OS which just so old?

 

Any help appreciated - first time poster.



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#2 Machiavelli

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Posted 20 October 2014 - 03:25 PM

Hello and Welcome on board ,

my Name is Machiavelli and I will assist you with your problem.
If you booted into safe mode on your computer then print my instructions!
I'm in the 'Malware Staff Team' and will provide you with advice:

To remove Malware on a computer can be very complicated. Malware (malicious software) is able to hide and so I may not be able to find it so easily. In order to remove Malware from you Computer, you need to follow my instructions carefully. Don't be worried if you don't know what to do. just ask me! Please stay in contact with me until the problem is fixed.

Below are a few tips:
  • Removing Malware is usually very difficult.
    We need to search and analyse a lot of files. As this is done in our free time, please be patient especially if I don't answer every day!
  • Please follow these instructions
    If you don't follow the instructions your computer may crash. If you fix your PC by yourself, this can be very risky!
  • Please stay in contact with me until your problem is resolved
    As Malware may not be totally removed in one session or in one day, please stay in contact with me until the problem is resolved.
  • Please don't run any other tools without consulting with me as this can complicate finding and removing all Malware
    Don't run any tools while I'm fixing your PC. That is counter productive and again, will only complicate finding and removing all Malware!
  • Read my post completely
    If you don't do so, you may make mistakes that could result in your System crashing by your own actions!
 

Please post the Log of MBAM. I have no ideas if the tool below will run. I never cleaned Win 2000.

Please download FRST (by Farbar) from the link below and save it to your Desktop.

Download Mirror #1

If you are unsure whether you have 32-Bit or 64-Bit Windows, see here
  • Disable all anti-virus and anti-malware software to prevent them inhibiting FRST in any way. If you are unsure how to do this, see THIS.
  • Double-click FRST.exe/FRST64.exe (depending on which version you downloaded) to run it. (if you have Windows Vista / Windows 7 / Windows 8: Please do a Right click on the FRST icon and select Run as Administrator)
  • When the disclaimer appears, click Yes.
  • Click Scan to start FRST.
  • When FRST finishes scanning, two logs, FRST.txt and Addition.txt will open.
  • Copy (Ctrl+C) and Paste (Ctrl+V) the contents of both of these logs into your next post please.

~Machiavelli

If I don't reply within 24 hours please PM me!

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#3 TaldsAlouds

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Posted 20 October 2014 - 05:12 PM

Hi Machiavelli,

 

thanks for your response.

 

I've just found the cleaning solution. It's a confiker virus. First step was to change administrator passwords as this virus preys on weak passwords. Then I used the Sophos confiker removal tool and the virus seems to be gone now.

 

Thanks for your help.



#4 Machiavelli

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Posted 21 October 2014 - 01:18 PM

Are you sure that you don't want me to take a look over it? It is your decision.

~Machiavelli

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#5 TaldsAlouds

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Posted 21 October 2014 - 03:25 PM

Yep. Thanks anyway mate. We're not getting attack reports on other computers in the network anymore. 



#6 Machiavelli

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Posted 21 October 2014 - 03:40 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

~Machiavelli

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