Help please! My computer is on complete lock down and I am at my wits end.
I was on Google Chrome when all of a sudden the screen was hijacked by a window that claimed to be from the department of justice. At this point, I couldn't do anything with the computer except force a reboot. Then, upon restart in normal mode, a dialog box comes up that says windows is shutting down because of the nt authority\system and that the dcom server process launcher terminated unexpectedly.
So far, I have tried to restart normally with no success. I've tried to restore to the last known good configuration with no success. I've tried to restart into safe mode but I get a blue screen that says to check for viruses on the computer. Lastly, I've tried to reboot the system with hitman which didn't work either. Normal system startup is working except for the nt authority system error and the hijack. Needless to say, I'm beyond frustrated at this point.
Please help. Thanks
Edited by Queen-Evie, 15 October 2014 - 07:03 AM.
moved from XP to the appropriate forum