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Softwares not running


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3 replies to this topic

#1 gandharvashu

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Posted 14 October 2014 - 01:27 PM

Hi!

 

I had a desktop with windows xp and it crashed.  Now, I have switched to my laptop which has windows 7 Home Premium in it.

 

I was using one software DSS to wave converter software on windows xp.  I use this for converting voice file from .ds2 to wav.  It was running fine on windows XP but in Windows 7 it is giving error "Conversion error. Unable to convert."  I'm failing to convert the same audio file which I had converted in windows XP.  Similarly all audio files that I had converted earlier in Windows XP, I'm unable to convert in Windows 7.

 

The voice file is playing perfect in an audio player so nothing wrong with voice file, but I don't use that audio player as I can't customize it.

 

I have also one more Olympus Dictation Module installed in Windows 7 laptop.  It previously used to work fine but now it is also unable to convert the same file.  I had windows 7 laptop as backup so I'm using this software for conversion after 1 year.

 

I'm wondering whether any setting is off on windows 7 which is preventing those two softwares.

 

Similar, I tried using one more transcription software EMDAT INscribe.  Now, it is giving error "the specified module cannot be found."

 

So wondering what is happening and looking for answers.

 

Thanks

Ashutosh Sharma 



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#2 hamluis

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Posted 14 October 2014 - 05:25 PM

Good evening :).
 
Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 gandharvashu

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Posted 14 October 2014 - 08:07 PM

Thanks for replying!

 

Snapshot of Speccy

 

http://speccy.piriform.com/results/m20ibNia5FJlCJvKIS7Q1mh

 

Also please find attached Mini Toolbox result.

 

Thank you

 

Mod Edit:  Pasted MTB data into post - Hamluis.

MiniToolBox by Farbar  Version: 21-07-2014
Ran by samsung (administrator) on 15-10-2014 at 06:30:55
Running from "C:\Users\samsung\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

 

========================= Event log errors: ===============================

 

Application errors:
==================
Error: (10/15/2014 06:22:28 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (10/14/2014 11:32:06 PM) (Source: Application Hang) (User: )
Description: The program avscan.exe version 14.0.7.266 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: d5c

Start Time: 01cfe7d753e09e52

Termination Time: 60000

Application Path: C:\Program Files (x86)\Avira\AntiVir Desktop\avscan.exe

Report Id: 061d5034-53cc-11e4-ab83-b80305227b98

 

Error: (10/14/2014 11:14:50 PM) (Source: Application Hang) (User: )
Description: The program switch.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1d9c

Start Time: 01cfe7d6363b6738

Termination Time: 3

Application Path: C:\Program Files (x86)\NCH Software\Switch\switch.exe

Report Id: b06e35b2-53c9-11e4-ab83-b80305227b98

 

Error: (10/14/2014 09:15:59 PM) (Source: CVHSVC) (User: )
Description: Information only.
(Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: The server name or address could not be resolved

 

Error: (10/14/2014 09:11:18 PM) (Source: Application Error) (User: )
Description: Faulting application name: SmartSetting.exe, version: 2.3.0.3, time stamp: 0x4de9e813
Faulting module name: SmartSetting.exe, version: 2.3.0.3, time stamp: 0x4de9e813
Exception code: 0xc0000005
Fault offset: 0x000013f7
Faulting process id: 0xd94
Faulting application start time: 0xSmartSetting.exe0
Faulting application path: SmartSetting.exe1
Faulting module path: SmartSetting.exe2
Report Id: SmartSetting.exe3

 

Error: (10/14/2014 09:05:54 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (10/14/2014 09:05:18 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (10/14/2014 06:05:26 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (10/14/2014 04:44:12 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (10/14/2014 00:49:06 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 619465

System errors:
=============
Error: (10/15/2014 06:23:06 AM) (Source: Service Control Manager) (User: )
Description: The Client Virtualization Handler service failed to start due to the following error:
%%1053

 

Error: (10/15/2014 06:23:06 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Client Virtualization Handler service to connect.

 

Error: (10/15/2014 06:22:01 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Avira Service Host service to connect.

 

Error: (10/14/2014 09:07:44 PM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the IKE and AuthIP IPsec Keying Modules service, but this action failed with the following error:
%%1056

 

Error: (10/14/2014 09:07:44 PM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Multimedia Class Scheduler service, but this action failed with the following error:
%%1056

 

Error: (10/14/2014 09:07:44 PM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the User Profile Service service, but this action failed with the following error:
%%1056

 

Error: (10/14/2014 09:07:44 PM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Remote Access Connection Manager service, but this action failed with the following error:
%%1056

 

Error: (10/14/2014 09:07:44 PM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error:
%%1056

 

Error: (10/14/2014 09:06:44 PM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Server service, but this action failed with the following error:
%%1056

 

Error: (10/14/2014 09:05:44 PM) (Source: Service Control Manager) (User: )
Description: The Windows Management Instrumentation service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.

Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================
Adobe Flash Player 10 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 10.3.183.50 - Adobe Systems Incorporated)
Adobe Flash Player 11 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 11.7.700.202 - Adobe Systems Incorporated)
Adobe Reader X (10.1.8) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AA1000000001}) (Version: 10.1.8 - Adobe Systems Incorporated)
Agatha Christie - Death on the Nile (x32 Version: 2.2.0.82 - WildTangent) Hidden
Apple Application Support (HKLM-x32\...\{5D09C772-ECB3-442B-9CC6-B4341C78FDC2}) (Version: 2.3.4 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{2F72F540-1F60-4266-9506-952B21D6640D}) (Version: 6.1.0.13 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
ArcSoft Print Creations - Album Page (HKLM-x32\...\{E6B4117F-AC59-4B13-9274-EB136E8897EE}) (Version:  - ArcSoft)
ArcSoft Print Creations - Funhouse (HKLM-x32\...\{9591C049-5CAE-4E89-A8D9-191F1899628B}) (Version:  - ArcSoft)
ArcSoft Print Creations - Greeting Card (HKLM-x32\...\{F04F9557-81A9-4293-BC49-2C216FA325A7}) (Version:  - ArcSoft)
ArcSoft Print Creations - Photo Book (HKLM-x32\...\{56589DFE-0C29-4DFE-8E42-887B771ECD23}) (Version:  - ArcSoft)
ArcSoft Print Creations - Photo Calendar (HKLM-x32\...\{CA9ED5E4-1548-485B-A293-417840060158}) (Version:  - ArcSoft)
ArcSoft Print Creations - Scrapbook (HKLM-x32\...\{B0D83FCD-9D42-43ED-8315-250326AADA02}) (Version:  - ArcSoft)
ArcSoft Print Creations - Slimline Card (HKLM-x32\...\{007B37D9-0C45-4202-834B-DD5FAAE99D63}) (Version:  - ArcSoft)
ArcSoft Print Creations (HKLM-x32\...\{CAE8A0F1-B498-4C23-95FA-55047E730C8F}) (Version: 2.8.255.384 - ArcSoft)
Avira (HKLM-x32\...\{9bd9b85e-7792-483b-a318-cc51ff0877ed}) (Version: 1.1.22.50000 - Avira Operations GmbH & Co. KG)
Avira (x32 Version: 1.1.22.50000 - Avira Operations GmbH & Co. KG) Hidden
Avira Free Antivirus (HKLM-x32\...\Avira AntiVir Desktop) (Version: 14.0.7.306 - Avira)
Bejeweled 2 Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Bing Bar (HKLM-x32\...\{3365E735-48A6-4194-9988-CE59AC5AE503}) (Version: 7.3.132.0 - Microsoft Corporation)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Build-a-lot (x32 Version: 2.2.0.82 - WildTangent) Hidden
CCScore (x32 Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden
Centricity DICOM Viewer (HKLM-x32\...\Centricity DICOM Viewer) (Version: 3.0 - GE Healthcare IT)
Chuzzle Deluxe (x32 Version: 2.2.0.82 - WildTangent) Hidden
CyberLink Media Suite (HKLM-x32\...\InstallShield_{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}) (Version: 8.0.2227 - CyberLink Corp.)
CyberLink Media Suite (x32 Version: 8.0.2227 - CyberLink Corp.) Hidden
CyberLink Media+ Player10 (HKLM-x32\...\InstallShield_{34FBC7C4-CD31-4D93-A428-0E524EAC4586}) (Version: 10.0.1110.00 - CyberLink Corp.)
CyberLink Media+ Player10 (x32 Version: 10.0.1110.00 - CyberLink Corp.) Hidden
CyberLink MediaShow (HKLM-x32\...\InstallShield_{80E158EA-7181-40FE-A701-301CE6BE64AB}) (Version: 5.0.1130a - CyberLink Corp.)
CyberLink MediaShow (x32 Version: 5.0.1130a - CyberLink Corp.) Hidden
CyberLink Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.1.3802 - CyberLink Corp.)
CyberLink Power2Go (x32 Version: 6.1.3802 - CyberLink Corp.) Hidden
CyberLink PowerDirector (HKLM-x32\...\InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}) (Version: 8.0.3306 - CyberLink Corp.)
CyberLink PowerDirector (x32 Version: 8.0.3306 - CyberLink Corp.) Hidden
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.1.4013 - CyberLink Corp.)
CyberLink YouCam (x32 Version: 3.1.4013 - CyberLink Corp.) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
DAEMON Tools Lite (HKLM-x32\...\DAEMON Tools Lite) (Version: 4.46.1.0328 - DT Soft Ltd)
Device Doctor v2.1 (HKLM-x32\...\Device Doctor_is1) (Version: 2.1 - Device Doctor Software Inc.)
Diner Dash 2 Restaurant Rescue (x32 Version: 2.2.0.82 - WildTangent) Hidden
Disketch Disc Label Software (HKLM-x32\...\Disketch) (Version: 3.21 - NCH Software)
DPMCtrl.dll 2009.3 (HKLM-x32\...\DMPCTRL_is1) (Version: 2009.3 - James M. Voelker)
Dropbox (HKCU\...\Dropbox) (Version: 2.10.30 - Dropbox, Inc.)
DSS to Wave Converter 2011.1 (HKLM-x32\...\DSS2Wave_is1) (Version: 2011.1 - James M. Voelker)
Easy Content Share (HKLM-x32\...\{2DDC70C1-C77A-4D08-89D2-9AB648504533}) (Version: 1.0 - Samsung Electronics Co., LTD)
Easy Migration (HKLM-x32\...\{AD86049C-3D9C-43E1-BE73-643F57D83D50}) (Version: 1.0 - Samsung Electronics Co., Ltd.)
EasyFileShare (HKLM-x32\...\{16880765-677F-440B-B16A-BFD9B9C00012}) (Version: 1.0.12 - Samsung)
Eco Mode (HKLM-x32\...\{9A8E4762-3331-4EDB-8E1F-B11179DDBC00}) (Version: 1.0.0.11 - Samsung Electronics Co., Ltd.)
Emdat Editor (HKLM-x32\...\{FA782C06-8D90-49EF-979C-D05016B709F4}) (Version: 1.0.5043.18780 - Emdat)
Emdat InScribe - Version 4.119.542 (HKLM-x32\...\{CEF16DA5-6763-42AF-B28F-84F179180D25}) (Version: 4.119.542 - Emdat)
Emdat Runtime Components - Version 1.4.710 (Admin) (HKLM-x32\...\{0185F241-4023-4C03-A464-93AD359CD684}) (Version:  - )
Emdat Spellcheck Component - Version 1.2.82 (Admin) (HKLM-x32\...\{8D8A4C28-27F1-41D4-A404-29980413D9EC}) (Version:  - )
ESSBrwr (x32 Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden
ESSCDBK (x32 Version: 8.03.0000.0001 - EASTMAN KODAK Company) Hidden
ESScore (x32 Version: 8.03.0000.0001 - EASTMAN KODAK Company) Hidden
ESSgui (x32 Version: 8.03.0000.0001 - EASTMAN KODAK Company) Hidden
ESSini (x32 Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden
ESSPCD (x32 Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden
ESSPDock (x32 Version: 6.03.0001.0004 - EASTMAN KODAK Company) Hidden
ESSTOOLS (x32 Version: 5.00.0000.0004 - EASTMAN KODAK Company) Hidden
essvatgt (x32 Version: 8.00.0000.0001 - EASTMAN KODAK Company) Hidden
eSupport UndeletePlus 3.0.3.521 (HKLM-x32\...\eSupport UndeletePlus_is1) (Version:  - Copyright © 2011 eSupport.com • All Rights Reserved)
ETDWare PS/2-X64 8.0.7.2_WHQL (HKLM\...\Elantech) (Version: 8.0.7.2 - ELAN Microelectronic Corp.)
Express Burn (HKLM-x32\...\ExpressBurn) (Version: 4.68 - NCH Software)
Express Scribe (HKLM-x32\...\Scribe) (Version:  - NCH Software)
Facebook Video Calling 3.1.0.521 (HKLM-x32\...\{2091F234-EB58-4B80-8C96-8EB78C808CF7}) (Version: 3.1.521 - Skype Limited)
Farm Frenzy (x32 Version: 2.2.0.82 - WildTangent) Hidden
fflink (x32 Version: 6.02.1001.0001 - EASTMAN KODAK Company) Hidden
FileZilla Client 3.0.11 (HKLM-x32\...\FileZilla Client) (Version: 3.0.11 - )
Fotogalerija Windows Live (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Galeria de Fotografias do Windows Live (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Galería fotográfica de Windows Live (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Galeria fotografii uslugi Windows Live (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Galerie de photos Windows Live (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Galerie foto Windows Live (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
GALILEOS Viewer 1.9 (HKLM-x32\...\{A1AD28CE-ADDF-46F1-94DC-7D7ACBC1451B}) (Version: 1.9.4368.23293 - SICAT GmbH & Co. KG)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 37.0.2062.124 - Google Inc.)
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.5111.1712 - Google Inc.)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden
Google+ Auto Backup (HKLM-x32\...\{A50DE037-B5C0-4C8A-8049-B0C576B313D1}) (Version: 1.0.21.81 - Google)
ibVPN (HKLM-x32\...\ibVPN) (Version: 1.2.2.1 - ibVPN)
Insaniquarium Deluxe (x32 Version: 2.2.0.82 - WildTangent) Hidden
Intel PROSet Wireless (x32 Version:  - ) Hidden
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1144 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2266 - Intel Corporation)
Intel® PROSet/Wireless for Bluetooth® 3.0 + High Speed (HKLM\...\{A0E106D2-4815-4B7A-BAA7-7E21B530CFB4}) (Version: 1.1.0.0157 - Intel Corporation)
Intel® PROSet/Wireless Software for Bluetooth® Technology (HKLM\...\{006B5C65-3938-4246-B182-994A7E415EDE}) (Version: 1.1.0.0537 - Intel Corporation)
Intel® PROSet/Wireless WiFi Software (HKLM\...\{3C41721F-AF0F-4086-AA1C-4C7F29076228}) (Version: 14.01.1000 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.1.5.1001 - Intel Corporation)
Intel® Turbo Boost Technology Monitor 2.0 (HKLM\...\{B77EFA0B-9BD3-4122-9F9A-15A963B5EA24}) (Version: 2.0.82.0 - Intel)
Interactive Guide (HKLM-x32\...\{CB383BE9-7518-4ABD-826E-8FC4695F7D52}) (Version: 1.1 - )
iTunes (HKLM\...\{7FCDABCC-1A1E-4D61-909D-BA9495172774}) (Version: 11.0.3.42 - Apple Inc.)
Java 7 Update 9 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217009FF}) (Version: 7.0.90 - Oracle)
Java Auto Updater (x32 Version: 2.1.9.0 - Sun Microsystems, Inc.) Hidden
John Deere Drive Green (x32 Version: 2.2.0.82 - WildTangent) Hidden
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
kgcbaby (x32 Version: 5.03.0000.0002 - EASTMAN KODAK Company) Hidden
kgchday (x32 Version: 5.03.0000.0002 - EASTMAN KODAK Company) Hidden
kgchlwn (x32 Version: 5.03.0000.0002 - EASTMAN KODAK Company) Hidden
kgcinvt (x32 Version: 5.03.0000.0003 - EASTMAN KODAK Company) Hidden
kgckids (x32 Version: 6.03.0001.0001 - EASTMAN KODAK Company) Hidden
kgcmove (x32 Version: 6.03.0001.0001 - EASTMAN KODAK Company) Hidden
kgcvday (x32 Version: 5.03.0000.0002 - EASTMAN KODAK Company) Hidden
K-Lite Mega Codec Pack 3.5.3 (HKLM-x32\...\KLiteCodecPack_is1) (Version: 3.5.3 - )
Kodak EasyShare software (HKLM-x32\...\{D32470A1-B10C-4059-BA53-CF0486F68EBC}) (Version:  - Eastman Kodak Company)
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30320 - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30320 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Extended (HKLM\...\Microsoft .NET Framework 4 Extended) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Access MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Click-to-Run 2010 (HKLM-x32\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000 - Microsoft Corporation) Hidden
Microsoft Office Enterprise 2007 (HKLM-x32\...\ENTERPRISE) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft Office Enterprise 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Groove MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Groove Setup Metadata MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Professional Edition 2003 (HKLM-x32\...\{90110409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.5614.0 - Microsoft Corporation)
Microsoft Office Proof (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Starter 2010 - English (HKLM-x32\...\{90140011-0066-0409-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Word MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM-x32\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 4.0.50401.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{3C3D696B-0DB7-3C6D-A356-3DB8CE541918}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Mozilla Firefox 12.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 12.0 (x86 en-US)) (Version: 12.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 12.0 - Mozilla)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Multimedia POP (HKLM-x32\...\{331ECF61-69AF-4F57-AC35-AFED610231C3}) (Version: 1.0 - )
netbrdg (x32 Version: 7.01.0000.0001 - EASTMAN KODAK Company) Hidden
Norton 360 (HKLM-x32\...\N360) (Version: 20.5.0.28 - Symantec Corporation)
Norton Online Backup (HKLM-x32\...\{40A66DF6-22D3-44B5-A7D3-83B118A2C0DC}) (Version: 2.1.17869 - Symantec Corporation)
NVIDIA Control Panel 267.54 (Version: 267.54 - NVIDIA Corporation) Hidden
NVIDIA Graphics Driver 267.54 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 267.54 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.265.39.0 - NVIDIA Corporation) Hidden
NVIDIA Optimus 1.0.21 (Version: 1.0.21 - NVIDIA Corporation) Hidden
NVIDIA Update Components (Version: 1.0.21 - NVIDIA Corporation) Hidden
OfotoXMI (x32 Version: 8.03.0000.0001 - EASTMAN KODAK Company) Hidden
Olympus DSS Player (HKLM-x32\...\{76E6BBAA-25E6-4BFC-9613-75A5CACE2940}) (Version:  - )
Olympus DSS Player Standard (HKLM-x32\...\{E06D2E1B-2AC2-4963-8BA6-76DCEBAF2B36}) (Version: 1.0.1 - OLYMPUS IMAGING CORP.)
OpenVPN 2.3.1-I001  (HKLM-x32\...\OpenVPN) (Version: 2.3.1-I001 - )
Peggle (x32 Version: 2.2.0.82 - WildTangent) Hidden
Penguins! (x32 Version: 2.2.0.82 - WildTangent) Hidden
Philips DPM Player Hot Fix (HKLM-x32\...\Philips DPM Player Hot Fix_is1) (Version:  - )
Picasa 3 (HKLM-x32\...\Picasa 3) (Version: 3.9 - Google, Inc.)
Plants vs. Zombies (x32 Version: 2.2.0.82 - WildTangent) Hidden
Poczta uslugi Windows Live (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Podstawowe programy Windows Live (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Polar Golfer (x32 Version: 2.2.0.82 - WildTangent) Hidden
Pošta Windows Live (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
QuickTime (HKLM-x32\...\{95A890AA-B3B1-44B6-9C18-A8F7AB3EE7FC}) (Version: 7.2.0.240 - Apple Inc.)
Raccolta foto di Windows Live (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.44.421.2011 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6400 - Realtek Semiconductor Corp.)
Recuva (HKLM\...\Recuva) (Version: 1.44 - Piriform)
Reliance Netconnect+ (HKLM\...\ZTEWireless-101_is1) (Version:  - )
Samsung AnyWeb Print (HKLM-x32\...\{318DBE01-1E6B-4243-84B0-210391FE789A}) (Version: 2.0.67.1 - Samsung Electronics Co., Ltd.)
Samsung Control Center (HKLM-x32\...\{17283B95-21A8-4996-97DA-547A48DB266F}) (Version: 1.0 - Samsung Electronics Co., Ltd.)
Samsung Kies (HKLM-x32\...\InstallShield_{758C8301-2696-4855-AF45-534B1200980A}) (Version: 2.5.1.12123_2 - Samsung Electronics Co., Ltd.)
Samsung Kies (x32 Version: 2.5.1.12123_2 - Samsung Electronics Co., Ltd.) Hidden
Samsung Printer Live Update (HKLM-x32\...\Samsung Printer Live Update) (Version:  - Samsung Electronics Co., Ltd.)
Samsung Recovery Solution 5 (HKLM-x32\...\{145DE957-0679-4A2A-BB5C-1D3E9808FAB2}) (Version: 5.0.1.3 - Samsung)
Samsung Support Center (HKLM-x32\...\{F687E657-F636-44DF-8125-9FEEA2C362F5}) (Version: 1.1.26 - Samsung)
Samsung Universal Print Driver (HKLM-x32\...\Samsung Universal Print Driver) (Version: 2.02.05.00:27 - Samsung Electronics Co., Ltd.)
Samsung Universal Scan Driver (HKLM-x32\...\Samsung Universal Scan Driver) (Version: 1.2.5.0 - Samsung Electronics Co., Ltd.)
Samsung Update Plus (HKLM-x32\...\{142D8CA7-2C6F-45A7-83E3-099AAFD99133}) (Version: 3.0.0.17 - Samsung Electronics Co., Ltd.)
SAMSUNG USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.16.0 - SAMSUNG Electronics Co., Ltd.)
SFR (x32 Version: 8.01.0000.0001 - Eastman Kodak Company) Hidden
SHASTA (x32 Version: 7.01.0000.0001 - EASTMAN KODAK Company) Hidden
skin0001 (x32 Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden
SKINXSDK (x32 Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden
Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.3.16540.9015 - Microsoft Corporation)
Skype™ 6.16 (HKLM-x32\...\{7A3C7E05-EE37-47D6-99E1-2EB05A3DA3F7}) (Version: 6.16.105 - Skype Technologies S.A.)
staticcr (x32 Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden
Switch Sound File Converter (HKLM-x32\...\Switch) (Version: 4.65 - NCH Software)
TAP-Windows 9.9.2 (HKLM\...\TAP-Windows) (Version: 9.9.2 - )
TeamViewer 8 (HKLM-x32\...\TeamViewer 8) (Version: 8.0.26038 - TeamViewer)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (HKLM-x32\...\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}.KB2468871) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (HKLM-x32\...\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}.KB2533523) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (HKLM-x32\...\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}.KB2600217) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (HKLM-x32\...\{8E34682C-8118-31F1-BC4C-98CD9675E1C2}.KB2468871) (Version: 1 - Microsoft Corporation)
User Guide (HKLM-x32\...\{BAE68339-B0F6-4D33-9554-5A3DB2DFF5DA}) (Version: 1.0 - )
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.1.5 - VideoLAN)
VPRINTOL (x32 Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden
WildTangent Games (HKLM-x32\...\WildTangent wildgames Master Uninstall) (Version: 1.0.1.5 - WildTangent)
WildTangent ORB Game Console (x32 Version:  - WildTangent) Hidden
„Windows Live Essentials“ (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
„Windows Live Mail“ (x32 Version: 15.4.3502.0922 - „Microsoft Corporation“) Hidden
„Windows Live Messenger“ (x32 Version: 15.4.3502.0922 - „Microsoft Corporation“) Hidden
„Windows Live“ fotogalerija (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live fotoattelu galerija (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Fotogaléria (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Fotogalerie (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Foto-galerija (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Fotogalleri (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Fotograf Galerisi (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Fotótár (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Galeria de Fotos (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Galerija fotografija (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Messenger (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Messenger (x32 Version: 15.4.3502.0922 - ?????????? ??????????) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Pošta (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Remote Client (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Client Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Temel Parçalar (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ?? (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ?? ??? (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ?? ??? (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ???? (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ??? (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ??? (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3508.1109 - Microsoft Corporation)
Windows Live ??? (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ??? (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Liven asennustyökalu (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Liven sähköposti (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Liven valokuvavalikoima (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
WinRAR archiver (HKLM-x32\...\WinRAR archiver) (Version:  - )
WIRELESS (x32 Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden
Yahoo! Messenger (HKLM-x32\...\Yahoo! Messenger) (Version:  - Yahoo! Inc.)
Yahoo! Software Update (HKLM-x32\...\Yahoo! Software Update) (Version:  - )
Yahoo! Toolbar (HKLM-x32\...\Yahoo! Companion) (Version:  - )
Your Application (HKLM-x32\...\{B56F32FB-03FF-4D88-B47D-221D81E4EE3F}) (Version: 1.0.0 - Your Company)
YTD Video Downloader 3.9.5 (HKLM-x32\...\{1a413f37-ed88-4fec-9666-5c48dc4b7bb7}) (Version:  - GreenTree Applications SRL)
Zuma Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
S?????? f?t???af??? t?? Windows Live (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
???????? ?????????? Windows Live (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
????? Windows Live (x32 Version: 15.4.3502.0922 - ?????????? ??????????) Hidden
?????????? Windows Live (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
??????????? ?? Windows Live (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
?????? ??????? ?? Windows Live (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
???? Windows Live (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
???? ??? Windows Live (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

 

========================= Memory info: ===================================

Percentage of memory in use: 45%
Total physical RAM: 6057.55 MB
Available physical RAM: 3325.61 MB
Total Pagefile: 12113.29 MB
Available Pagefile: 9025.23 MB
Total Virtual: 4095.88 MB
Available Virtual: 3967.19 MB

 

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:101 GB) (Free:45.61 GB) NTFS
2 Drive d: () (Fixed) (Total:244.14 GB) (Free:223.68 GB) NTFS
3 Drive e: () (Fixed) (Total:244.14 GB) (Free:235.45 GB) NTFS
4 Drive f: () (Fixed) (Total:320.72 GB) (Free:315.66 GB) NTFS
6 Drive i: (Office2003) (CDROM) (Total:0.66 GB) (Free:0 GB) CDFS

 

========================= Users: ========================================

User accounts for \\SAMSUNG-PC

Administrator            Guest                    samsung                 
UpdatusUser             

**** End of log ****


Edited by hamluis, 15 October 2014 - 06:19 AM.


#4 hamluis

hamluis

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Posted 15 October 2014 - 06:33 AM

Java outdated, increased vulnerability to malware.  See https://www.java.com/en/download/faq/release_dates.xml .  Suggest you either update properly or completely remove java from system.

 

You have both Norton 360 and Avira Free installed.  This is known to possibly result in unexpected system problems.  I would uninstall both, then reinstall, update and run a full scan with the newly installed AV.

 

Then, I would run the chkdsk /r command, followed by the sfc /scannow command.

 

I would see if problems persist.

 

Louis






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