Jump to content
Posted 20 October 2014 - 08:12 PM
Posted 21 October 2014 - 08:44 AM
Thank you for the upload.
Indications are your difficulties are related to a game(s) on your computer (at least Guild Wars). I know nothing about gaming programs so I am at a distinct disadvantage in trying to assist you. Whereas those who troubleshoot these programs might be able to pick away at specific issues, my only real option is to uninstall/reinstall which might be an overkill. Plus I don't know what that would do to your saved games, if you have any.
As an example, one of the errors in your reports points toward CoherentUI_Host.exe which is a browser interface. Research indicates this file was a replacement for Awesomium. I see Awesomium in our reports but I don't see CoherentUI_exe even though there is an error pointing to that on 9-10-14. Here is some background on this issue.
If I was convinced your problems were isolated to that one game then it is not that big of a deal. The problem is that there are a number of other generic errors that don't point to anything specific, games or otherwise. As a result, your problems may be solely related to Guild Wars but maybe not.
Beyond that, I have seen where Steam causes these types of issues as well. I only see one specific error related to steam in the error report.
So the bottom line is this. I want to do a couple more things to make sure this is not malware related. If your computer is clean then we (you) need to decide how you want to proceed. We can try uninstalling programs to see if that is the issue or you can try to get help from the gaming community like the link I provided earlier. I just want to be up front with you to at least let you know I am by no means an expert in these matters.
OK, please do this.
Malwarebytes Anti-Malware Free and Malwarebytes Chameleon
Note: If Malwarebytes will not launch please do the following to launch Malwarebytes Chameleon:
Click Start (Start, Search, All files and folders for Windows XP) then type mbam
Double click one of the four following files (if one does not work try the next one, and so on) - A black command window will open. Follow those instructions until the Malwarebytes program starts the scan
ESET Online Scanner
I'd like us to scan your machine with ESET OnlineScan This process may may take several hours, that is normal.
screen317's Security Check
Things I would like to see in your next reply. Please be sure to copy and paste the information rather than send an attachment.
Edited by Oh My!, 21 October 2014 - 08:52 PM.
Posted 23 October 2014 - 03:02 PM
I am sorry it's taking so long to get those to you: the eset scanner has been going for hours. Just wanted to let you know. Thanks.
Posted 23 October 2014 - 03:56 PM
No problem, thanks for letting me know. ESET is thorough and worth the wait.
Posted 24 October 2014 - 10:03 PM
ESET didn't find anything...here are the other two...sorry for the delay.
Posted 24 October 2014 - 10:37 PM
Posted 25 October 2014 - 07:15 AM
Posted 26 October 2014 - 12:48 AM
I used the tool / said that it was a success then when i restarted it failed to download the updates . . . .windows hates me :s ?
Posted 26 October 2014 - 01:17 PM
Posted 28 October 2014 - 04:14 PM
Posted 29 October 2014 - 06:15 PM
there were no errors found and windows still won't update
Posted 29 October 2014 - 06:53 PM
0 members, 0 guests, 0 anonymous users