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Malwarebytes - Malicious Website Protection DISABLED


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#1 rhutami

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Posted 14 October 2014 - 06:59 AM

Hello, 
 
In my malwarebytes  Malicious Website Protection DISABLED. I run Adwcleaner few times, and I found that this string keep show up. I cleaned it, and in my setting only use google as search engine
 
-\\ Google Chrome v37.0.2062.124
 
Found [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
 
Here the report:
 

# AdwCleaner v4.000 - Report created 14/10/2014 at 07:51:43
# Updated 12/10/2014 by Xplode
# Database : 2014-10-13.5
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Rachel - SARAH-LAPTOP
# Running from : C:\Users\Rachel\Desktop\AdwCleaner.exe
# Option : Scan
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
 
***** [ Scheduled Tasks ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.17280
 
 
-\\ Mozilla Firefox v29.0.1 (en-US)
 
 
-\\ Google Chrome v37.0.2062.124
 
Found [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
 
*************************
 
AdwCleaner[R0].txt - [1132 octets] - [02/07/2014 10:39:49]
AdwCleaner[R10].txt - [2190 octets] - [05/09/2014 14:46:24]
AdwCleaner[R11].txt - [2311 octets] - [22/09/2014 09:05:14]
AdwCleaner[R12].txt - [2382 octets] - [29/09/2014 01:20:42]
AdwCleaner[R13].txt - [2554 octets] - [07/10/2014 23:57:06]
AdwCleaner[R14].txt - [2851 octets] - [14/10/2014 07:28:29]
AdwCleaner[R15].txt - [1078 octets] - [14/10/2014 07:51:43]
AdwCleaner[R1].txt - [1253 octets] - [03/07/2014 07:12:53]
AdwCleaner[R2].txt - [1423 octets] - [07/07/2014 19:23:20]
AdwCleaner[R3].txt - [1493 octets] - [08/07/2014 11:12:10]
AdwCleaner[R4].txt - [1667 octets] - [09/07/2014 09:13:20]
AdwCleaner[R5].txt - [1786 octets] - [18/07/2014 18:26:35]
AdwCleaner[R6].txt - [1910 octets] - [01/08/2014 11:58:48]
AdwCleaner[R7].txt - [8046 octets] - [18/08/2014 16:56:38]
AdwCleaner[R8].txt - [2018 octets] - [19/08/2014 07:17:12]
AdwCleaner[R9].txt - [2078 octets] - [19/08/2014 07:21:26]
AdwCleaner[S0].txt - [1196 octets] - [02/07/2014 10:40:47]
AdwCleaner[S10].txt - [2444 octets] - [29/09/2014 01:23:30]
AdwCleaner[S11].txt - [2618 octets] - [07/10/2014 23:59:27]
AdwCleaner[S12].txt - [2848 octets] - [14/10/2014 07:31:46]
AdwCleaner[S1].txt - [1316 octets] - [03/07/2014 07:14:32]
AdwCleaner[S2].txt - [1488 octets] - [07/07/2014 19:25:21]
AdwCleaner[S3].txt - [1556 octets] - [08/07/2014 11:13:44]
AdwCleaner[S4].txt - [1732 octets] - [09/07/2014 09:14:37]
AdwCleaner[S5].txt - [1851 octets] - [18/07/2014 18:28:08]
AdwCleaner[S6].txt - [1979 octets] - [01/08/2014 12:01:14]
AdwCleaner[S7].txt - [8199 octets] - [18/08/2014 16:59:55]
AdwCleaner[S8].txt - [2252 octets] - [05/09/2014 14:48:43]
AdwCleaner[S9].txt - [2373 octets] - [22/09/2014 09:06:59]
 
########## EOF - C:\AdwCleaner\AdwCleaner[R15].txt - [2462 octets] ##########
 
 
Thank you for any help!

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#2 1PW

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Posted 14 October 2014 - 07:50 AM

Hello rhutami:
 
Please follow the steps in the pinned procedure below:
 
Malicious Website Protection disabled
 

Your AdwCleaner results are most likely unrelated and may be dealt with later.

 

Please advise your results in a reply to this thread. Thank you.


Edited by 1PW, 14 October 2014 - 07:53 AM.

All viruses are malware but not all malware are viruses and if the malware doesn't self replicate it just isn't a virus.


#3 Winterland

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Posted 14 October 2014 - 08:25 AM

@1PW   :thumbup2:

 

I've been getting this issue all morning - odd because the wife and I are running some similar hardware (Win 7 / both HP's) but she's got the laptop and I've got a desktop but she's not experiencing this.

 

I ran the Threat Scan - nothing was found - but then 10 minutes later, there's the error message again.

 

So again, thanks for the link and info.

 

Winterland


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#4 rhutami

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Posted 14 October 2014 - 08:49 AM

Hello 1PW, my problem resolved by reinstalled Malwarebytes as per advised in https://forums.malwarebytes.org/index.php?/topic/158722-malicious-website-protection-disabled/ 

 

Thank you for your help, greatly appreciated!!! Now, about the ASK.COM what should I do?



#5 1PW

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Posted 14 October 2014 - 08:52 AM

Hello Winterland:

 

A possibly faulty, single, MBAM database update may have been released about sevenish hours ago. It was believed to immediately have been caught but only after it may have been downloaded from one of several of the Malwarebytes' Content Delivery Network (CDN)  providers to many user/client systems. 

 

If your wife's system never downloaded that particular individual database update from that one CDN, then her system was not going to be involved.


Edited by 1PW, 14 October 2014 - 07:29 PM.

All viruses are malware but not all malware are viruses and if the malware doesn't self replicate it just isn't a virus.


#6 1PW

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Posted 14 October 2014 - 08:56 AM

Hello 1PW, my problem resolved by reinstalled Malwarebytes as per advised in https://forums.malwarebytes.org/index.php?/topic/158722-malicious-website-protection-disabled/ 

 

Thank you for your help, greatly appreciated!!! Now, about the ASK.COM what should I do?

 

Hello rhutami:

 

Although I am a volunteer Malwarebytes Forum Helper with very little standing there, I have no such standing here beyond that of a fellow member.

 

So, at this point I would ask that you follow the sage advice of a BC moderator such as quietman7 who I'm sure will respond soon.

 

I'm happy you were successful and thank you for the update status of your MBAM  application.


Edited by 1PW, 14 October 2014 - 11:58 AM.

All viruses are malware but not all malware are viruses and if the malware doesn't self replicate it just isn't a virus.


#7 rhutami

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Posted 14 October 2014 - 09:03 AM

Thank you PW1



#8 quietman7

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Posted 14 October 2014 - 04:47 PM

Topic moved to a more appropriate forum.

Major software vendors like Adobe, Java and others have been bundling third-party software (toolbars, add-ons) in their download packages. When installing their products, you may be also be installing the Ask Toolbar which is typically classified as a Potentially Unwanted Program (PUP).

I recommend you remove it. Why?With most Adware/Junkware/PUPs it is strongly recommended to deal with it like a legitimate program and uninstall from Programs and Features (Add/Remove Programs) in Control Panel or an alternative third party uninstaller like Revo. In many cases, using the uninstaller of the adware not only removes it more effectively, but it also restores many changed configuration settings. After uninstallation, then you can run specialized tools like Malwarebytes Anti-Malware, AdwCleaner and JRT (Junkware Removal Tool) to fix any remaining entries they may find. These tools typically find and remove related files and folders to include those within the AppData folder and elsewhere.

The below instructions are provided by Ask Toolbar Help Center which also advise to uninstall from Programs and Features (Add/Remove Programs) in Control Panel. Instructions are also provided for removing the add-ons from your browwer.
* How do I remove Ask.com Toolbars or Search Apps?

I also recommend removing any other toolbar which you do not use or did not install.
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#9 quietman7

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Posted 14 October 2014 - 04:54 PM

These are more specific instructions for removing browser extensions and add-ons/plug-ins.To reset the browser search engine in Internet Explorer, Firefox and Google Chrome, please refer to:
.
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