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Remove PC Repair virus self-help feedback


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#1 MickyLee3

MickyLee3

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Posted 13 October 2014 - 06:27 PM

I just successfully removed the "Windows PC repair" virus using your instructions.   i have some feedback for you.

 

In the Safe Mode - networking, I was unable to download anything.  So, I rebooted and downloaded all first.  That was a problem because the virus kept intervening,  I noticed everytime it did that, a new window opened up trying to sell something.  I learned I could close that window first then do the download.  In the end I got everything downloaded then returned to the Safe Mode - networking.

 

In retrospect after the virus was removed, I found a network option in the Firefox network options was set to "Use system proxy settings" which did not work.  When I changed it to "No Proxy", all worked as you'd expect.  So, I fear the virus changed that setting to protect itself.

 

Ironically, RKill found nothing, and the TDSS removal tool named iexplore.exe reported nothing too.

 

I then installed Malwarebyte's Anti-Malware and scanned the system.  It found and quarantined almost 60 objects.

 

One thing was very disconcerting:  the user interface after the scan completed seems to have changed enough to make me uncomfortable.  I began to wonder if I had downloaded a fake malware program.

 

Please consider updating your self-help guide so it shows the current version.  I have version 2.0.2 1012.  The scan results list isn't the same.

 

However, that virus appears to be gone from my PC now. :bananas:

 

i was an applications programmer on mainframes, midrange and PCs and a network administrator.  I am blown away at how vicious the malware has become.  Unbelievable.

 

 

 



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