I have been experiencing limited wifi connection issues to my network from my laptop, even when I tried safe mode with networking.
To clarify, I have two laptops. One, an HP pavilion running Windows 7, which I am able to connect to my network from with no issues, so it isn’t the router. The other is an Acer Aspire V3-7772G, which runs Windows 8.1 which is only 4 months old which originally I had no problem connecting to the internet wirelessly to begin with. I can’t fathom whether I have a faulty network card, despite the laptop being relatively new. Normally I check it with safe mode to identify if it’s a faulty driver first or not; but that was after I went through all the troubleshooting methods available as follows:
- Checked that airplane mode was turned off and wireless communication was turned on.
- Made sure the network adapter was enabled
- Checked powersaving plan, ensuring maximum performance for ‘On battery’ and ‘Plugged in’ under balanced plan
- Ran troubleshooting, resetting network adapter
- Ran network troubleshooter, clicking identify and repair network problems.
- Ran Avast and Malwarebytes Anti-malware, both premium versions, and no malware or viruses were affecting my laptop.
- Updated my network drivers:
My network driver is Qualcomm atheros ar5bwb222 and the current driver that was installed was version 10.0.0.264 for my Acer Aspire V3-772G. So I updated the driver finding one which was version 10.0.0.276 for my laptop. Anyways, after running the exe setup for the 10.0.0.276 driver and installing, I rebooted, flushed the DNS but it remained as limited connectivity. Then I tried an older version than the one that was preinstalled, a 10.0.0.255 version, rebooting and flushing DNS as before, but once again, it remained the same
- Reset the TCP/IP stack and rebooted
- Reset TCP/IP Autotuning and rebooted
- Made sure I had disabled sleep mode (Wake up Wi-fi adapter)
- I then decided to reset the PC back to its original factory setting since I did not have a lot on it, yet the internet connection was still saying limited. It still says problem with wireless adapter to access point.
- Then as a check, I tried connecting from safe mode with networking and it still remained limited connectivity, unable to connect. Thus, I don’t know whether it’s corrupted or incompatible drivers, or a hardware issue, such as my network card.
I think I have tried every method available to me. I would appreciate kindly any assistance regarding my problem.
Edited by compbuff, 13 October 2014 - 07:45 AM.