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GoPCPro


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#1 Drexel55

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Posted 13 October 2014 - 01:04 AM

Hi all,

 

I need help.

 

Earlier today I installed Handbrake on my PC, and wasn't paying 100% attention as I was clicking through the installation menu.  As a result, along with the HandBrake software, one of those fake PC health scanning apps called "GOPCPRO" was installed.

 

I can't seem to get rid of this thing.  The UnInstall option actually re-starts the application.  Apparently they want me to enter some sort of uninstallation key in order to complete the process, which involves submitting a request to them with personal information.  Obviously this is one big bogus affair, and a huge scam.

 

I'm running AVG Internet Security 2014, and a scan of my system doesn't pick up on or remediate the issue.

 

I've been doing some searching and haven't found many people reporting this - I assume it's relatively new.  I did find this post (http://www.bleepingcomputer.com/forums/t/550751/go-pc-pro/), which is about as close to my problem as possible.  I'm in the process of running a Hitman scan to see if it picks anything up, as well as a REVO uninstall.

 

So far Hitman hasn't found anything.  

 

REVO launches the native uninstall routine, which of course launches the application (the only way I can close it is to start task manager and kill the processes).  It's now at the point of performing a moderate scan of the system... but since the app didn't actually uininstall, I'm not sure what good it will do.

 

AVG prevents a lot of additional tools from running alongside it.  I tried ADWCleaner, but AVG didn't like it.  I assume MaleWareBytes will have the same problem.

 

Has anyone run into this one?  Any suggestions?  Please help!



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#2 buddy215

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Posted 13 October 2014 - 03:39 AM

Revo has uninstalled Gopcpro. Try again.

 

If AVG is blocking you from running other programs, simply disable/ exit AVG. If AVG is the free version

it likely has installed adware, too. So, running MBAM and AdwCleaner will remove that along with other

adware.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss

A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”


#3 Drexel55

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Posted 14 October 2014 - 12:44 AM

Thank you very much for your help - I tried it again and I was able to successfully uninstall and remove all traces of GoPCPro.  I'm now enjoying my PC once again!



#4 buddy215

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Posted 14 October 2014 - 07:07 AM

You're welcome....what about being able to use MBAM and AdwCleaner? Can you now scan with those?


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss

A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”


#5 Drexel55

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Posted 15 October 2014 - 11:08 AM

Yes, I was able to successfully scan with MBAM and ADWCleaner after disabling AVG temporarily.  Both tools found plenty of suspicious stuff to remove.

 

Thanks again!



#6 buddy215

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Posted 15 October 2014 - 12:55 PM

It's been my experience that when a lot of malware/ adware is found it is a good idea to run the

three programs below along with AdwCleaner and MBAM. Eset Online scanner can take more than hour

to run depending on size of files and resources.

 

  • download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message
  • Run the ESET Online Scanner.
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.

Use CCleaner to cleanup the caches, temporary files, cookies, etc. Pay attention while installing and UNcheck offers of toolbars...especially Yahoo.

No need to use the Registry Cleaning Tool and it has the potential to cause a problem if used.

CCleaner - PC Optimization and Cleaning - Free Download


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss

A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”





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