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ArcheAge blue screen problem


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#1 Rwuan79

Rwuan79

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Posted 12 October 2014 - 04:33 PM

Hi, I have been trying to play the game ArcheAge for a few days now and I get so far and then it crashes and my pc restarts with blue screen. I have checked to make sure my pc can run it and it says it should be fine so i'm a bit stumped on why it's doing this. I did read something relating to the error about updating my bios but i have no clue if that would help or how to do it. Please take a look and see what you think?
Thanks.

 

 
Problem signature:
 
  Problem Event Name: BlueScreen
  OS Version: 6.1.7601.2.1.0.768.3
  Locale ID: 2057
 
Additional information about the problem:
  BCCode: 101
  BCP1: 0000000000000031
  BCP2: 0000000000000000
  BCP3: FFFFF88002FD7180
  BCP4: 0000000000000003
  OS Version: 6_1_7601
  Service Pack: 1_0
  Product: 768_1

 

My specs:

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: GA-78LMT-S2P
BIOS: Award Modular BIOS v6.00PG
Processor: AMD FX™-4100 Quad-Core Processor            
(4 CPUs), ~3.6GHz
Memory: 8192MB RAM
Available OS Memory: 8190MB RAM
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode


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#2 Rwuan79

Rwuan79
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Posted 15 October 2014 - 05:22 AM

Hi ... just to update i know i had 1 reply to my post yesterday but its now gone but i did do as suggested and ran a memtest which passed with no errors.


Edited by Rwuan79, 15 October 2014 - 05:22 AM.





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