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Can't use hi speed modem


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#1 guit30

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Posted 12 October 2014 - 12:33 PM

  Today on my computer, I can't get it to work thru the cord to modem, I was deleting a program from the list on control panel and I lost connection, it took a while, but I was able to get it hooked up to my wifi router. What happened, how can I get it hooked up thru the broadband again.

 Jim

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#2 guit30

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Posted 12 October 2014 - 03:16 PM

Please Help?


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#3 Queen-Evie

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Posted 12 October 2014 - 03:26 PM

What program did you delete?

Were you using the router before the issue started?

Are you connected to the router wired or wirelessly?

Even though you are connected via the router, you are still "hooked up thru the broadband" even though you are not directly connected to the modem.

Edited by Queen-Evie, 12 October 2014 - 03:31 PM.





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