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Sophos icon has gone some things not working properly


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20 replies to this topic

#1 spookyer

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Posted 11 October 2014 - 10:18 PM

Hello, don't know what is going on.  I had my taskbar icons gone weird but Microsoft fixit did the trick with them.  Now Sophos antivirus has disappeared out of the notification tray and some things like uninstall program in control panel just don't work.  Not sure if I have a virus or what.  I have had several blue screen of death episodes as well doing crash dumps.  Running win 7.

 

Any help appreciated.

 

brett



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#2 Broni

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Posted 12 October 2014 - 11:23 AM

Here: http://www.bleepingcomputer.com/forums/t/551621/icon-and-startup-issue/ you say:

I finally managed to get Microsoft Fixit to run and it seems to have done just that.   Fixed it.  Hopefully for good.

 

Are you all set?


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#3 spookyer

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Posted 12 October 2014 - 05:09 PM

No, I got the icons back but still other problems.  Now Sophos antivirus has disappeared out of the notification tray and some things like uninstall program in control panel just don't work.  Not sure if I have a virus or what.  I have had several blue screen of death episodes as well doing crash dumps.  Running win 7.

 

This morning the PC wouldn't start properly and the Windows repair ran and eventually said it couldn't fix it.  When I rebooted it started but some things are still not working right with windows.



#4 Broni

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Posted 12 October 2014 - 05:30 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"



p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 spookyer

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Posted 12 October 2014 - 06:11 PM

Thanks Broni, here are the logs requested.

 

 Results of screen317's Security Check version 0.99.88
 Windows 7 Service Pack 1 x64 (UAC is enabled)
 Internet Explorer 11
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!
Sophos Anti-Virus 
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Adobe Flash Player 15.0.0.152
 Mozilla Firefox (32.0.3)
 Google Chrome 37.0.2062.120
 Google Chrome 37.0.2062.124
````````Process Check: objlist.exe by Laurent````````
 Malwarebytes Anti-Malware mbamservice.exe
 Malwarebytes Anti-Malware mbam.exe
 Sophos Sophos Anti-Virus SavService.exe
 Sophos Sophos Anti-Virus SAVAdminService.exe
 Sophos Sophos Anti-Virus Web Intelligence swi_service.exe
 Malwarebytes Anti-Malware mbamscheduler.exe 
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 14% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````

 

 

Farbar Service Scanner Version: 21-07-2014
Ran by Brett-Home (administrator) on 13-10-2014 at 08:39:15
Running from "C:\Users\Brett-Home\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\I5P6I2X0"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.

Windows Firewall:
=============

Firewall Disabled Policy:
==================

System Restore:
============

System Restore Disabled Policy:
========================

Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============

Other Services:
==============

File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed

**** End of log ****

 

 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by Brett-Home (administrator) on 13-10-2014 at 08:40:21
Running from "C:\Users\Brett-Home\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================

========================= IP Configuration: ================================

Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller = Local Area Connection (Connected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
add route prefix=169.254.0.0/16 interface="iftype0_0" nexthop=192.168.0.3 metric=1 publish=Yes

popd
# End of IPv4 configuration

Windows IP Configuration

   Host Name . . . . . . . . . . . . : Brett-Home-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller
   Physical Address. . . . . . . . . : 14-DA-E9-3C-53-17
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::8116:ab00:40e2:c120%10(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.0.2(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Monday, 13 October 2014 7:57:47 AM
   Lease Expires . . . . . . . . . . : Monday, 13 October 2014 9:27:49 AM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 236247785
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-53-08-26-14-DA-E9-3C-53-17
   DNS Servers . . . . . . . . . . . : 61.9.211.33
                                       61.9.211.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{D55505E8-3010-4C4A-88A1-39A5B21BFF60}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:34ed:2d15:9a5a:199b(Preferred)
   Link-local IPv6 Address . . . . . : fe80::34ed:2d15:9a5a:199b%12(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  dns-cust.cha.bigpond.net.au
Address:  61.9.211.33

Name:    google.com
Addresses:  2404:6800:4006:805::1002
   74.125.237.174
   74.125.237.164
   74.125.237.165
   74.125.237.161
   74.125.237.168
   74.125.237.162
   74.125.237.163
   74.125.237.169
   74.125.237.166
   74.125.237.160
   74.125.237.167

Pinging google.com [74.125.237.161] with 32 bytes of data:
Reply from 74.125.237.161: bytes=32 time=23ms TTL=52
Reply from 74.125.237.161: bytes=32 time=20ms TTL=52

Ping statistics for 74.125.237.161:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 20ms, Maximum = 23ms, Average = 21ms
Server:  dns-cust.cha.bigpond.net.au
Address:  61.9.211.33

Name:    yahoo.com
Addresses:  98.138.253.109
   98.139.183.24
   206.190.36.45

Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=265ms TTL=45
Reply from 98.139.183.24: bytes=32 time=267ms TTL=45

Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 265ms, Maximum = 267ms, Average = 266ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 10...14 da e9 3c 53 17 ......Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller
  1...........................Software Loopback Interface 1
 11...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 12...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1      192.168.0.2     10
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      169.254.0.0      255.255.0.0      192.168.0.3      192.168.0.2     11
      192.168.0.0    255.255.255.0         On-link       192.168.0.2    266
      192.168.0.2  255.255.255.255         On-link       192.168.0.2    266
    192.168.0.255  255.255.255.255         On-link       192.168.0.2    266
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.0.2    266
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.0.2    266
===========================================================================
Persistent Routes:
  Network Address          Netmask  Gateway Address  Metric
      169.254.0.0      255.255.0.0      192.168.0.3       1
===========================================================================

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 12     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 12     58 2001::/32                On-link
 12    306 2001:0:9d38:6abd:34ed:2d15:9a5a:199b/128
                                    On-link
 10    266 fe80::/64                On-link
 12    306 fe80::/64                On-link
 12    306 fe80::34ed:2d15:9a5a:199b/128
                                    On-link
 10    266 fe80::8116:ab00:40e2:c120/128
                                    On-link
  1    306 ff00::/8                 On-link
 12    306 ff00::/8                 On-link
 10    266 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 06 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 08 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp.dll [89592] (Sophos Limited)
Catalog9 02 C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp.dll [89592] (Sophos Limited)
Catalog9 03 C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp.dll [89592] (Sophos Limited)
Catalog9 04 C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp.dll [89592] (Sophos Limited)
Catalog9 05 C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp.dll [89592] (Sophos Limited)
Catalog9 06 C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp.dll [89592] (Sophos Limited)
Catalog9 07 C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp.dll [89592] (Sophos Limited)
Catalog9 08 C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp.dll [89592] (Sophos Limited)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 12 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 13 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 14 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 15 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 16 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 17 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 18 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 19 C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp.dll [89592] (Sophos Limited)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 06 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 08 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp_64.dll [132904] (Sophos Limited)
x64-Catalog9 02 C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp_64.dll [132904] (Sophos Limited)
x64-Catalog9 03 C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp_64.dll [132904] (Sophos Limited)
x64-Catalog9 04 C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp_64.dll [132904] (Sophos Limited)
x64-Catalog9 05 C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp_64.dll [132904] (Sophos Limited)
x64-Catalog9 06 C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp_64.dll [132904] (Sophos Limited)
x64-Catalog9 07 C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp_64.dll [132904] (Sophos Limited)
x64-Catalog9 08 C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp_64.dll [132904] (Sophos Limited)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 13 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 14 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 15 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 16 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 17 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 18 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 19 C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp_64.dll [132904] (Sophos Limited)

========================= Event log errors: ===============================

Application errors:
==================
Error: (10/12/2014 01:03:17 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance.  hr = 0x80040154, Class not registered
.

Operation:
   Instantiating VSS server

Error: (10/12/2014 01:03:17 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered.
This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider.
The error returned from CoCreateInstance on class with CLSID {e579ab5f-1cc4-44b4-bed9-de0991ff0623} and Name IVssCoordinatorEx2 is [0x80040154, Class not registered
].

Operation:
   Instantiating VSS server

Error: (10/12/2014 00:45:42 PM) (Source: Genie Backup Manager Home Edition 8.0) (User: Brett-Home-PC)
Description: Data backup failed for Job "Main Backup Z drive"

Backup Size: 58.76 GB

Error: (10/12/2014 00:29:10 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance.  hr = 0x80040154, Class not registered
.

Operation:
   Instantiating VSS server

Error: (10/12/2014 00:29:10 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered.
This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider.
The error returned from CoCreateInstance on class with CLSID {e579ab5f-1cc4-44b4-bed9-de0991ff0623} and Name IVssCoordinatorEx2 is [0x80040154, Class not registered
].

Operation:
   Instantiating VSS server

Error: (10/12/2014 11:58:54 AM) (Source: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe) (User: )
Description: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exeCan't get user token [1008]

Error: (10/12/2014 07:46:03 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (10/12/2014 07:07:01 AM) (Source: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe) (User: )
Description: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exeCan't get user token [1008]

Error: (10/11/2014 11:15:53 PM) (Source: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe) (User: )
Description: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exeCan't get user token [1008]

Error: (10/11/2014 05:00:15 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

System errors:
=============
Error: (10/13/2014 07:57:36 AM) (Source: BugCheck) (User: )
Description: 0x000000f4 (0x0000000000000003, 0xfffffa800b6dda20, 0xfffffa800b6ddd00, 0xfffff800031907b0)C:\Windows\MEMORY.DMP101314-13306-01

Error: (10/12/2014 11:36:02 AM) (Source: BugCheck) (User: )
Description: 0x0000007a (0xfffff6fc50019090, 0xffffffffc00000c0, 0x0000000244c25880, 0xfffff8a003212e38)C:\Windows\MEMORY.DMP101214-11793-01

Error: (10/12/2014 11:36:01 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 11:33:40 AM on ‎10/‎12/‎2014 was unexpected.

Error: (10/12/2014 06:16:29 AM) (Source: Microsoft-Windows-Kernel-General) (User: NT AUTHORITY)
Description: 0x8000002a36\SystemRoot\System32\Config\SOFTWARE

Error: (10/11/2014 04:29:28 PM) (Source: BugCheck) (User: )
Description: 0x0000007a (0x0000000000000020, 0xffffffffc000009d, 0xfffffa800b7f07c8, 0x0000000000000000)C:\Windows\MEMORY.DMP101114-11980-01

Error: (10/11/2014 04:29:27 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 4:26:29 PM on ‎10/‎11/‎2014 was unexpected.

Error: (10/10/2014 04:54:06 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 43. The internal error state is 252.

Error: (10/10/2014 04:54:06 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 43. The internal error state is 252.

Error: (10/10/2014 04:54:06 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 43. The internal error state is 252.

Error: (10/10/2014 04:54:00 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 43. The internal error state is 252.

Microsoft Office Sessions:
=========================
Error: (10/12/2014 01:03:17 PM) (Source: VSS)(User: )
Description: CoCreateInstance0x80040154, Class not registered

Operation:
   Instantiating VSS server

Error: (10/12/2014 01:03:17 PM) (Source: VSS)(User: )
Description: {e579ab5f-1cc4-44b4-bed9-de0991ff0623}IVssCoordinatorEx20x80040154, Class not registered

Operation:
   Instantiating VSS server

Error: (10/12/2014 00:45:42 PM) (Source: Genie Backup Manager Home Edition 8.0)(User: Brett-Home-PC)
Description: Data backup failed for Job "Main Backup Z drive"

Backup Size: 58.76 GB

Error: (10/12/2014 00:29:10 PM) (Source: VSS)(User: )
Description: CoCreateInstance0x80040154, Class not registered

Operation:
   Instantiating VSS server

Error: (10/12/2014 00:29:10 PM) (Source: VSS)(User: )
Description: {e579ab5f-1cc4-44b4-bed9-de0991ff0623}IVssCoordinatorEx20x80040154, Class not registered

Operation:
   Instantiating VSS server

Error: (10/12/2014 11:58:54 AM) (Source: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe)(User: )
Description: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exeCan't get user token [1008]

Error: (10/12/2014 07:46:03 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestc:\program files (x86)\ESET\eset online scanner\ESETSmartInstaller.exe

Error: (10/12/2014 07:07:01 AM) (Source: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe)(User: )
Description: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exeCan't get user token [1008]

Error: (10/11/2014 11:15:53 PM) (Source: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe)(User: )
Description: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exeCan't get user token [1008]

Error: (10/11/2014 05:00:15 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestc:\program files (x86)\ESET\eset online scanner\ESETSmartInstaller.exe

=========================== Installed Programs ============================
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.167 - Adobe Systems Incorporated)
Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.152 - Adobe Systems Incorporated)
Adobe Photoshop CS6 (HKLM-x32\...\{74EB3499-8B95-4B5C-96EB-7B342F3FD0C6}) (Version: 13.0 - Adobe Systems Incorporated)
Adobe Photoshop Lightroom 5.5 64-bit (HKLM\...\{19BBD0F3-7A31-480D-8A23-19AE28035E9C}) (Version: 5.5.0 - Adobe Systems Incorporated)
Akamai NetSession Interface (HKCU\...\Akamai) (Version:  - Akamai Technologies, Inc)
ASCOM Platform 6.1 (HKLM-x32\...\ASCOM Platform 6.1) (Version: 6.1.0.11 - ASCOM Initiative)
ASCOM Platform 6.1 (Version: 6.1.0.11 - ASCOM Initiative) Hidden
AstroPlanner V2 (HKLM-x32\...\{DFD8FD0C-5AF4-454B-A126-317BF9352E7B}_is1) (Version:  - iLanga, Inc.)
ASUS nVidia Driver (x32 Version: 1.00.0000 - ASUSTek) Hidden
Canon IJ Network Scan Utility (HKLM-x32\...\Canon_IJ_Network_Scan_UTILITY) (Version:  - )
Canon IJ Network Tool (HKLM-x32\...\Canon_IJ_Network_UTILITY) (Version:  - )
Canon MP Navigator EX 1.1 (HKLM-x32\...\MP Navigator EX 1.1) (Version:  - )
Canon MX850 series (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MX850_series) (Version:  - )
CCleaner (HKLM\...\CCleaner) (Version: 4.17 - Piriform)
CD-LabelPrint (HKLM-x32\...\MediaNavigation.CDLabelPrint) (Version:  - )
Command Modern Air Naval Operations (HKLM-x32\...\Command Modern Air Naval Operations1.00) (Version: 1.00 - Matrix Games)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{5C78021E-3C8E-4EDF-97EA-E9B8D808FD6D}) (Version:  - Microsoft)
EPSON Printer Software (HKLM\...\EPSON Printer and Utilities) (Version:  - SEIKO EPSON Corporation)
EPU-6 Engine (HKLM-x32\...\{56B83336-FBC1-4C46-8613-90A9E3B440D6}) (Version: 1.03.03 - )
ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version:  - )
Foxit Cloud (HKLM-x32\...\{41914D8B-9D6E-4764-A1F9-BC43FB6782C1}_is1) (Version: 1.7.140.701 - Foxit Corporation)
Foxit Reader (HKLM-x32\...\Foxit Reader_is1) (Version: 6.2.1.618 - Foxit Corporation)
ftp995 (HKLM-x32\...\ftp995) (Version:  - )
Genie Backup Manager Home 8.0 (HKLM-x32\...\{3E9B7D2E-545E-4851-B4D5-BEC99D7DB2BB}_is1) (Version:  - Genie-Soft)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 37.0.2062.124 - Google Inc.)
Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)
marvell 91xx driver (HKLM-x32\...\MagniDriver) (Version: 1.0.0.1034 - Marvell)
Marvell Miniport Driver (HKLM-x32\...\Marvell Miniport Driver) (Version: 11.10.5.3 - Marvell)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Mouse and Keyboard Center (HKLM\...\Microsoft Mouse and Keyboard Center) (Version: 2.3.188.0 - Microsoft Corporation)
Microsoft Mouse and Keyboard Center (Version: 2.3.188.0 - Microsoft Corporation) Hidden
Microsoft Office Access MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Groove MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional Plus 2010 (HKLM-x32\...\Office14.PROPLUSR) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft_VC80_CRT_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC90_CRT_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
Momento 6.5.5 (HKLM-x32\...\Momento) (Version:  - )
Mozilla Firefox 32.0.3 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 32.0.3 (x86 en-US)) (Version: 32.0.3 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 30.0 - Mozilla)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
New Astronomy CCDCalc 1.5 (HKLM-x32\...\ST6UNST #1) (Version:  - )
NVIDIA 3D Vision Controller Driver 337.88 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 337.88 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 337.88 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 337.88 - NVIDIA Corporation)
NVIDIA Control Panel 337.88 (Version: 337.88 - NVIDIA Corporation) Hidden
NVIDIA GeForce Experience 2.0.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 2.0.1 - NVIDIA Corporation)
NVIDIA Graphics Driver 337.88 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 337.88 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.30.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.30.1 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.1002.151.1095 - NVIDIA Corporation) Hidden
NVIDIA LED Visualizer 1.0 (Version: 1.0 - NVIDIA Corporation) Hidden
NVIDIA Network Service (Version: 1.0 - NVIDIA Corporation) Hidden
NVIDIA PhysX (x32 Version: 9.13.1220 - NVIDIA Corporation) Hidden
NVIDIA PhysX System Software 9.13.1220 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.13.1220 - NVIDIA Corporation)
NVIDIA ShadowPlay 12.4.67 (Version: 12.4.67 - NVIDIA Corporation) Hidden
NVIDIA Stereoscopic 3D Driver (x32 Version: 7.17.12.6514 - NVIDIA Corporation) Hidden
NVIDIA Update 12.4.67 (Version: 12.4.67 - NVIDIA Corporation) Hidden
NVIDIA Update Core (Version: 12.4.67 - NVIDIA Corporation) Hidden
NVIDIA Virtual Audio 1.2.23 (Version: 1.2.23 - NVIDIA Corporation) Hidden
PDF Settings CS6 (x32 Version: 11.0 - Adobe Systems Incorporated) Hidden
PDFCreator (HKLM-x32\...\{0001B4FD-9EA3-4D90-A79E-FD14BA3AB01D}) (Version: 1.7.3 - pdfforge)
Photodex Presenter (HKLM-x32\...\Photodex Presenter) (Version:  - Photodex Corporation)
PixInsight Core for Windows (HKLM-x32\...\PCL64) (Version:  - )
ProShow Producer (HKLM-x32\...\ProShow Producer) (Version:  - Photodex Corporation)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6037 - Realtek Semiconductor Corp.)
Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\InstallShield_{5442DAB8-7177-49E1-8B22-09A049EA5996}) (Version: 2.0.4.0 - Renesas Electronics Corporation)
Renesas Electronics USB 3.0 Host Controller Driver (x32 Version: 2.0.4.0 - Renesas Electronics Corporation) Hidden
Samsung Kies3 (HKLM-x32\...\InstallShield_{88547073-C566-4895-9005-EBE98EA3F7C7}) (Version: 3.2.14072.12 - Samsung Electronics Co., Ltd.)
Samsung Kies3 (x32 Version: 3.2.14072.12 - Samsung Electronics Co., Ltd.) Hidden
Sequence Generator Pro (HKLM-x32\...\{9721E420-FC83-4510-B48E-8A06727A6B56}) (Version: 2.3.13 - Main Sequence Software)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (x32 Version:  - Microsoft) Hidden
SHIELD Streaming (Version: 2.1.108 - NVIDIA Corporation) Hidden
Sophos Anti-Virus (HKLM-x32\...\{4320988A-7DE0-478D-A38B-CE9509BCE320}) (Version: 10.3.1 - Sophos Limited)
Sophos AutoUpdate (HKLM-x32\...\{15C418EB-7675-42be-B2B3-281952DA014D}) (Version: 2.9.0.344 - Sophos Limited)
Speccy (HKLM\...\Speccy) (Version: 1.26 - Piriform)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 5.7.1026 - SUPERAntiSpyware.com)
TeamViewer 9 (HKLM-x32\...\TeamViewer 9) (Version: 9.0.32494 - TeamViewer)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{B4A38370-2ADB-46B0-A1B0-0C4A2F7DCA31}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2837600) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{4ACD847E-547D-493F-9A86-F73EAE1B5174}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817396) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{39767ECA-1731-45DB-AB5B-6BF40E151D66}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{BA610006-2C39-4419-9834-CF61AB24810A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837581) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{334FB202-28D7-4BA4-8BC9-4FE4AB233EA0}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837606) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{B0D672F7-883E-4279-8E75-D97A5445AB46}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2878252) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{B0DB9F71-E0F7-4FE6-8925-35B860CAC0C4}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{C0BDC1DE-C35E-422B-8CBD-C1D555468720}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM-x32\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.PROPLUSR_{089DBFD7-8211-43B2-AAAE-5BDD8C23E3A8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.PROPLUSR_{794A0574-4E2F-4D58-B2A0-D7460ACDC85C}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{DCE104A1-1875-4469-A83D-A5BFA6C4640F}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{2AB483F1-C86E-427A-83B4-23889B03512D}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{334AA0A1-2BB1-4D74-B66A-2B2C4D9C2C87}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{2BA40F82-F3A4-441C-BF1A-ED4C42FF4872}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{7B29D8B8-6A87-496C-A65E-B935E740448A}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{38CF30E4-3348-4BD1-A859-B630C355A56F}) (Version:  - Microsoft)
Update for Microsoft Word 2010 (KB2880529) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{B9B89E01-5B6B-4F73-BC34-B2C0D8ACB4CD}) (Version:  - Microsoft)
VLC media player 2.1.3 (HKLM-x32\...\VLC media player) (Version: 2.1.3 - VideoLAN)
Vuze (HKLM\...\8461-7759-5462-8226) (Version: 5.4.0.0 - Azureus Software, Inc.)
Winamp (HKLM-x32\...\Winamp) (Version: 5.666  - Nullsoft, Inc)
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3555.0308 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3555.0308 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
WinZip 14.5 (HKLM-x32\...\{CD95F661-A5C4-44F5-A6AA-ECDD91C240BD}) (Version: 14.5.9095 - WinZip Computing, S.L. )

========================= Devices: ================================

========================= Memory info: ===================================

Percentage of memory in use: 23%
Total physical RAM: 12279.11 MB
Available physical RAM: 9403.12 MB
Total Pagefile: 24556.41 MB
Available Pagefile: 21362 MB
Total Virtual: 4095.88 MB
Available Virtual: 3974.22 MB

========================= Partitions: =====================================

2 Drive c: (OS) (Fixed) (Total:223.57 GB) (Free:117.42 GB) NTFS
3 Drive d: (New Volume) (Fixed) (Total:111.79 GB) (Free:43.48 GB) NTFS
4 Drive f: (Weddings) (Fixed) (Total:1397.26 GB) (Free:117.73 GB) NTFS
5 Drive g: (Images Movies) (Fixed) (Total:2794.39 GB) (Free:1723.38 GB) NTFS
7 Drive i: (New Volume) (Fixed) (Total:1863.01 GB) (Free:956.72 GB) NTFS

========================= Users: ========================================

User accounts for \\BRETT-HOME-PC

Administrator            Brett-Home               Guest                  
SophosSAUBRETT-HOME0   

========================= Restore Points ==================================

27-09-2014 14:00:00 Scheduled Checkpoint
27-09-2014 18:13:28 Windows Update
04-10-2014 21:38:53 Scheduled Checkpoint
11-10-2014 21:52:04 Scheduled Checkpoint
11-10-2014 22:18:40 Installed Microsoft Fix it 50895
11-10-2014 22:21:00 Installed Microsoft Fix it 50895

**** End of log ****

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 13/10/2014
Scan Time: 8:45:13 AM
Logfile: malware.txt
Administrator: Yes

Version: 2.00.2.1012
Malware Database: v2014.10.12.07
Rootkit Database: v2014.10.11.01
License: Premium
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Brett-Home

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 330873
Time Elapsed: 5 min, 39 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)

(end)

 

There was nothing detected Malware anit rootkit

 

Rkill 2.6.8 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 10/13/2014 09:10:20 AM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * No issues found.

Checking Windows Service Integrity:

 * No issues found.

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * No issues found.

Program finished at: 10/13/2014 09:10:26 AM
Execution time: 0 hours(s), 0 minute(s), and 6 seconds(s)

 

 

thanks for your help

Brett
 



#6 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,707 posts
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  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:03:50 AM

Posted 12 October 2014 - 09:11 PM

I still need MBAR logs.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#7 spookyer

spookyer
  • Topic Starter

  • Members
  • 41 posts
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  • Local time:08:50 PM

Posted 13 October 2014 - 12:05 AM

Malwarebytes Anti-Rootkit BETA 1.07.0.1012
www.malwarebytes.org

Database version: v2014.10.12.07

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.17280
Brett-Home :: BRETT-HOME-PC [administrator]

13/10/2014 8:58:13 AM
mbar-log-2014-10-13 (08-58-13).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 331590
Time elapsed: 4 minute(s), 1 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)

 

 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1012

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 11.0.9600.17280

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED, F:\ DRIVE_FIXED, G:\ DRIVE_FIXED, I:\ DRIVE_FIXED
CPU speed: 3.207000 GHz
Memory total: 12875583488, free: 9707409408

Downloaded database version: v2014.10.12.07
Downloaded database version: v2014.10.11.01
=======================================
Initializing...
Done!
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
This drive is a GPT Drive.
MBR Signature: 55AA
Disk Signature: 0

GPT Protective MBR Partition information:

    Partition 0 type is EFI-GPT (0xee)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 1  Numsec = 4294967295

    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

GPT Partition information:

    GPT Header Signature 4546492050415254
    GPT Header Revision 65536 Size 92 CRC 3522091215
    GPT Header CurrentLba = 1 BackupLba 5860533167
    GPT Header FirstUsableLba 34  LastUsableLba 5860533134
    GPT Header Guid 5443fa05-58f4-4986-8d82-38e89e4bb19
    GPT Header Contains 128 partition entries starting at LBA 2
    GPT Header Partition entry size = 128

    Backup GPT header Signature 4546492050415254
    Backup GPT header Revision 65536 Size 92 CRC 3522091215
    Backup GPT header CurrentLba = 5860533167 BackupLba 1
    Backup GPT header FirstUsableLba 34  LastUsableLba 5860533134
    Backup GPT header Guid 5443fa05-58f4-4986-8d82-38e89e4bb19
    Backup GPT header Contains 128 partition entries starting at LBA 5860533135
    Backup GPT header Partition entry size = 128

    Partition 0 Type e3c9e316-b5c-4db8-817d-f92df0215ae
    Partition ID 843c4782-db5-4b08-bed9-882d26ecc150
    FirstLBA 34  Last LBA 262177
    Attributes 0
    Partition Name         Microsoft reserved partition

    Partition 1 Type ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
    Partition ID d9725285-7df9-4f1d-96a7-955fa36b4c39
    FirstLBA 264192  Last LBA 5860532223
    Attributes 0
    Partition Name                 Basic data partition

Disk Size: 3000592982016 bytes
Sector size: 512 bytes

Done!
Drive 1
Scanning MBR on drive 1...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 326E99F9

Partition information:

    Partition 0 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 2048  Numsec = 234436608

    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 120034123776 bytes
Sector size: 512 bytes

Done!
Drive 2
Scanning MBR on drive 2...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: C9A33208

Partition information:

    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 2048  Numsec = 2930272256
    Partition file system is NTFS
    Partition is bootable

    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 1500301910016 bytes
Sector size: 512 bytes

Done!
Drive 3
This is a System drive
Scanning MBR on drive 3...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 1F5CCA0E

Partition information:

    Partition 0 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 2048  Numsec = 468856832

    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 240057409536 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 3 (1-2047-468842128-468862128)...
Done!
Drive 4
Scanning MBR on drive 4...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: EEF2CFA8

Partition information:

    Partition 0 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 2048  Numsec = 3907024896

    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 2000398934016 bytes
Sector size: 512 bytes

Done!
Scan finished
=======================================

Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-1-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-1-r.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-2-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-2-0-2048-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-2-r.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-3-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-3-r.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-4-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-4-r.mbam...
Removal finished
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1012

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 11.0.9600.17280

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED, F:\ DRIVE_FIXED, G:\ DRIVE_FIXED, I:\ DRIVE_FIXED
CPU speed: 3.207000 GHz
Memory total: 12875583488, free: 10043551744

Downloaded database version: v2014.10.12.08
Downloaded database version: v2014.10.13.01
=======================================
Done!
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
This drive is a GPT Drive.
MBR Signature: 55AA
Disk Signature: 0

GPT Protective MBR Partition information:

    Partition 0 type is EFI-GPT (0xee)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 1  Numsec = 4294967295

    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

GPT Partition information:

    GPT Header Signature 4546492050415254
    GPT Header Revision 65536 Size 92 CRC 3522091215
    GPT Header CurrentLba = 1 BackupLba 5860533167
    GPT Header FirstUsableLba 34  LastUsableLba 5860533134
    GPT Header Guid 5443fa05-58f4-4986-8d82-38e89e4bb19
    GPT Header Contains 128 partition entries starting at LBA 2
    GPT Header Partition entry size = 128

    Backup GPT header Signature 4546492050415254
    Backup GPT header Revision 65536 Size 92 CRC 3522091215
    Backup GPT header CurrentLba = 5860533167 BackupLba 1
    Backup GPT header FirstUsableLba 34  LastUsableLba 5860533134
    Backup GPT header Guid 5443fa05-58f4-4986-8d82-38e89e4bb19
    Backup GPT header Contains 128 partition entries starting at LBA 5860533135
    Backup GPT header Partition entry size = 128

    Partition 0 Type e3c9e316-b5c-4db8-817d-f92df0215ae
    Partition ID 843c4782-db5-4b08-bed9-882d26ecc150
    FirstLBA 34  Last LBA 262177
    Attributes 0
    Partition Name         Microsoft reserved partition

    Partition 1 Type ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
    Partition ID d9725285-7df9-4f1d-96a7-955fa36b4c39
    FirstLBA 264192  Last LBA 5860532223
    Attributes 0
    Partition Name                 Basic data partition

Disk Size: 3000592982016 bytes
Sector size: 512 bytes

Done!
Drive 1
Scanning MBR on drive 1...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 326E99F9

Partition information:

    Partition 0 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 2048  Numsec = 234436608

    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 120034123776 bytes
Sector size: 512 bytes

Done!
Drive 2
Scanning MBR on drive 2...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: C9A33208

Partition information:

    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 2048  Numsec = 2930272256
    Partition file system is NTFS
    Partition is bootable

    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 1500301910016 bytes
Sector size: 512 bytes

Done!
Drive 3
This is a System drive
Scanning MBR on drive 3...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 1F5CCA0E

Partition information:

    Partition 0 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 2048  Numsec = 468856832

    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 240057409536 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 3 (1-2047-468842128-468862128)...
Done!
Drive 4
Scanning MBR on drive 4...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: EEF2CFA8

Partition information:

    Partition 0 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 2048  Numsec = 3907024896

    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 2000398934016 bytes
Sector size: 512 bytes

Done!
Scan finished



#8 Broni

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Posted 13 October 2014 - 02:33 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Please run a free online scan with the ESET Online Scanner.

  • Disable your antivirus program
  • Internet Explorer users - Click on this link to open ESET OnlineScan.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on ESET Smart Installer to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Check "Enable detection of potentially unwanted applications".
  • Click Advanced settings and make sure all 4 boxes are checkmarked (two of them are already checkmarked by default).
    Do NOT checkmark "Use custom proxy settings"
  • Click the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.


My Website

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#9 spookyer

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Posted 14 October 2014 - 02:24 AM

# AdwCleaner v4.000 - Report created 14/10/2014 at 17:01:01
# Updated 12/10/2014 by Xplode
# Database : 2014-10-13.5
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Brett-Home - BRETT-HOME-PC
# Running from : C:\Users\Brett-Home\Desktop\adwcleaner_4.000.exe
# Option : Scan

***** [ Services ] *****

***** [ Files / Folders ] *****

***** [ Scheduled Tasks ] *****

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Found : HKCU\Software\Search Extensions
Key Found : [x64] HKCU\Software\Search Extensions
Key Found : HKLM\SOFTWARE\DeviceVM

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17280

-\\ Mozilla Firefox v32.0.3 (x86 en-US)

-\\ Google Chrome v37.0.2062.124

*************************

AdwCleaner[R0].txt - [2581 octets] - [19/09/2014 15:38:33]
AdwCleaner[R1].txt - [1056 octets] - [14/10/2014 06:57:44]
AdwCleaner[R2].txt - [914 octets] - [14/10/2014 17:01:01]
AdwCleaner[S0].txt - [2743 octets] - [19/09/2014 15:41:53]

########## EOF - C:\AdwCleaner\AdwCleaner[R2].txt - [1033 octets] ##########

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.3.2 (10.09.2014:1)
OS: Windows 7 Home Premium x64
Ran by Brett-Home on Tue 14/10/2014 at 17:11:40.95
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

 

~~~ Registry Keys

 

~~~ Files

Successfully deleted: [File] "C:\Windows\wininit.ini"

 

~~~ Folders

Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{0DE4B1EB-2E16-4293-B6F8-AE234C850B25}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{0E5D11B6-4ABA-4C53-AB3C-ABB83544FE8E}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{2481B946-FB23-4F5F-B054-79BBFB1C1018}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{24F48CE0-D8D1-45E3-8DB6-226A3C8C0F28}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{2564FB00-0891-45B6-8F90-4DAA509FF71F}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{2A2FC99F-9137-448F-BF2C-28A8AFF0A032}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{2FC6DFAA-F6E3-48D2-B570-394FE364A833}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{35AF2981-E124-40DC-90E5-9975901265F3}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{3D95D39C-273A-448D-B044-3613D6000068}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{3F9D5581-646C-43F0-9B02-E691130A3FC5}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{418B286C-50A3-4D16-9681-9B1E4D71B539}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{4AB83C68-6B58-4621-8E5C-6DA40F92F332}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{4D8FE1CE-CB38-487E-B61A-0FBBCA406AF8}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{504039FB-70EE-48AC-AE0C-1CE6D898EE2D}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{56F05E04-C4DF-4F56-8497-0F035AC7772F}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{5BF2949A-9893-48D6-AA9D-0C8955D07D6F}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{5D8AA314-51DB-488A-82C5-F6501E1017B2}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{6B2918CA-4028-4D7D-AD3F-A2AF79B08F57}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{6CD17251-B0CD-4EA6-9780-7293A2032A96}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{6E9DC7FB-8053-48B0-BF58-0B4D44C5B99D}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{70800515-DDEB-4E80-AE4D-9BFBB2F52ED0}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{77FC22E8-7EAC-4EF0-8E12-87CDDBBE66CE}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{78B41AEE-7124-4F62-BA2E-147815E2F3F2}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{7B4D6F9F-2A16-4EE3-A92D-D57FCA29EE56}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{8281A2AD-EEFB-4EFC-82CB-C24950B4BE1C}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{83C631D7-6C2E-4C19-8174-FFA0E3013A08}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{85A1E23F-E89C-4309-AD84-76DD99C8FB38}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{8D2FAFC6-56FF-41FF-9903-54A792922D91}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{905B8A18-B7B2-4E28-BAA9-DAF07304581C}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{B4F97FD6-EA4E-4976-9C33-E308F66C1577}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{B660BED7-F5AF-4EBA-98C6-432804D0A70F}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{B7E889BB-26A6-40DE-B236-899A6D767EC3}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{C4E54FBC-3E63-4579-906F-26D4F9DBF762}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{CA64E3B8-E301-4549-94DE-7399A385E66E}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{D2C1D9F0-0ADD-4EE8-A939-4B8FD07C1D72}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{D36DA579-9EC4-4788-BC0C-C3791057744F}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{D6453A93-1F7B-4784-9A87-1A961702C787}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{D9D496E4-6AB9-462E-841F-544DB8C0A633}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{DB019478-CBB4-40FC-994B-62BD11068C1E}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{DCD74B4A-BB3E-4C41-9CDB-6BDA4A1B9731}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{E1293106-40D9-42CD-BCFD-0BCA4BF6B601}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{E1F149F0-DAFC-4FA2-BB4E-9093C520D3AA}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{E6F701BB-B587-4C24-8D45-55D8634F19A2}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{EF9D0846-34D8-4002-9242-27D0A2647DFE}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{F0F82272-7D2D-4DDD-995E-98A83CE68091}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{F4506606-9CDC-4607-AA7D-BBBDFADD9EF5}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{F82D3E22-844A-49E2-BD0C-FF27D1EA91AA}

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Tue 14/10/2014 at 17:14:05.58
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

ESET gives this message

 

Sorry, this page is only available to residents of North America.

 

I am in Australia.

 

Brett

 



#10 Broni

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Posted 14 October 2014 - 10:13 AM

Please run F-Secure Online Scanner

  • Disable your Antivirus program.
  • Click on Run now button.
    NOTE. If you're using non-IE browser you'll be asked to download small file (F-SecureOnlineScanner.exe). After downloading double click on the file to run the scan.
  • Click on Start button.
  • Click on "Accept" button.
  • When scan is done, in Step 3: Clean the files, leave all settings as they're.
  • Click Next button.
  • Click Full report... button.
  • Copy report's content and paste it into your next reply.


My Website

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#11 spookyer

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Posted 14 October 2014 - 03:30 PM

Okay, nothing found by F-Secure Online Scanner.  No option given to clean files or get a full report.  I guess because there was nothing to report.

 

Brett



#12 Broni

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Posted 14 October 2014 - 04:15 PM

That's correct.

 

How is computer doing?


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#13 spookyer

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Posted 14 October 2014 - 09:45 PM

Still serious issues.  Some items in control panel still don't work like uninstall program.  Systems notification tray cannot be accessed.  Google chrome won't display any web pages.  Have freezes where I have to turn the power off to reboot.

 

What are my options or do I have to reinstall OS   and all software  (about a days work for me all going well)?

 

Brett



#14 Broni

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Posted 14 October 2014 - 09:54 PM

Download Windows Repair (All in One) from this site

Install the program then run it.

NOTE 1. In Windows Vista, 7 and 8 right click on the program, click "Run As Administrator".
NOTE 2. Disable your antivirus program before running Windows Repair.


Go to Step 3 and click on Check button next to 1. See If Check Disk Is Needed.
If the tool that the Check Disk is needed click on Do It button next to 2. Check Disk.
In that case make sure you restart computer.

p22012121.gif


Once the above is done go to Step 4 and allow it to run System File Check by clicking on Do It button:

p22012122.gif


Go to Step 5 and under "System Restore" click on Create button:

p22012123.gif


Go to Repairs tab and click Open Repairs button.

p22012124.gif

In next window....
Leave all checkmarks as they're.
Click on Start Repairs button.

p22012126.gif

Post Windows Repair log which is located in the following folder:
64-bit systems - C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\Logs
32-bit systems - C:\Program Files\Tweaking.com\Windows Repair (All in One)\Logs


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#15 spookyer

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Posted 14 October 2014 - 11:33 PM

sorry but that link goes to a series of rather confusing sites with multiple links to click on.  I can't see where to actually download the above software, I can get to something called reimage which doesn't look like it would be the above.

 

Can you send me the actual link or instruction as to what I am supposed to click on as I go through the multiple pages to get wherever the file is..

 

thanks






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