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Another question about Event Viewer


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15 replies to this topic

#1 oldblueeyes

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Posted 11 October 2014 - 08:12 AM

I know there must have been many who have posted questions about event viewer. I know I saw one while researching; but, I would really appreciate someone helping me with this one as there is no doubt others have seen it.   I just had my OPS Windoiws 7 home edition X64 bit reinstaled as I felt I needed it, by a friend who is in the business, and decided to take a look at the event viewer feeling that all the prior errors surely should have been eradicated.  The only one I could not justify was this one and would appreciate someone giving me some "color" on what it means and if need be what I need to do to keep it from reappearing.   I did the research; but, really do not fully understand it or why it appears, especialy after the OPS was reinstalled.

 

Here is the complete complicated binary code!:

 

Keep in mind the general description in the event viewer states:    "The driver detected a controller error on \Device\Harddisk1\DR1\."  I hope it does not pertain to a sector on the disk as I did do a disk check and whilke I did not stay up all night to view it, I did check the box to fix any errors; you know bad sectors or files it may have encountered; but, again this may not even be the problem in the first place. It could be that this can be ignored.  I really do not know. I did contact micosoft; but, with all due respect to them, I feel that they do not know any more then I do about it as I am farily sure they are just "techs" sitting as desks having to look up the matter just as I do.

Sincerely,

 

Bobby

 

- System
    - Provider
      [ Name] Disk
    - EventID 11
      [ Qualifiers] 49156
      Level 2       Task 0       Keywords 0x80000000000000     - TimeCreated
      [ SystemTime] 2014-10-11T09:08:37.787874000Z
      EventRecordID 4881       Channel System       Computer Bobby-PC       Security
- EventData
      \Device\Harddisk1\DR1       0E01800001000000000000000B0004C003010000000000000000000000082D00000000000000000095840D0000000000FFFFFFFF0600000058000000000000000000061208000010000000003C000000000000000000000040BA090980FAFFFF0000000000000000100B970F80FAFFFF0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000

Binary data:

In Words

0000: 0080010E 00000001 00000000 C004000B
0008: 00000103 00000000 00000000 002D0800
0010: 00000000 00000000 000D8495 00000000
0018: FFFFFFFF 00000006 00000058 00000000
0020: 12060000 10000008 00000000 0000003C
0028: 00000000 00000000 0909BA40 FFFFFA80
0030: 00000000 00000000 0F970B10 FFFFFA80
0038: 00000000 00000000 00000000 00000000
0040: 00000000 00000000 00000000 00000000
0048: 00000000 00000000 00000000 00000000
0050: 00000000 00000000

In Bytes

0000: 0E 01 80 00 01 00 00 00 ..€.....
0008: 00 00 00 00 0B 00 04 C0 .......À
0010: 03 01 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 08 2D 00 ......-.
0020: 00 00 00 00 00 00 00 00 ........
0028: 95 84 0D 00 00 00 00 00 •„......
0030: FF FF FF FF 06 00 00 00 ÿÿÿÿ....
0038: 58 00 00 00 00 00 00 00 X.......
0040: 00 00 06 12 08 00 00 10 ........
0048: 00 00 00 00 3C 00 00 00 ....<...
0050: 00 00 00 00 00 00 00 00 ........
0058: 40 BA 09 09 80 FA FF FF @º..€úÿÿ
0060: 00 00 00 00 00 00 00 00 ........
0068: 10 0B 97 0F 80 FA FF FF ..—.€úÿÿ
0070: 00 00 00 00 00 00 00 00 ........
0078: 00 00 00 00 00 00 00 00 ........
0080: 00 00 00 00 00 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........
0090: 00 00 00 00 00 00 00 00 ........
0098: 00 00 00 00 00 00 00 00 ........
00a0: 00 00 00 00 00 00 00 00 ........



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#2 hamluis

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Posted 11 October 2014 - 09:48 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 dc3

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Posted 11 October 2014 - 12:40 PM

I would suggest running the hdd manufacurer's diagnostic tool to see what the condition of your hdd is.

 

After you have posted the Speccy snapshot we will know who the manufacturer is and will post a link and or instructions for running the tool.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#4 oldblueeyes

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Posted 12 October 2014 - 01:06 PM

Ok hamluis I did exactly that, it was really easy,   Please find below everything that hopefully you will need to make clear what is going on again (at least with the latest 10 evens but there are others and I tried to give you a sense of them in order to be as complete as possible) perhaps not as much as I may think! You should know that there are a few other type of errors but I think I can justify them . However, other warnings inculde a Kernel event tracing error referencing Skydrive just now saying failed to start with the code 0XC0000022 and I did not even attempt to go to Skydrive, if that would make any difference?  Then at 11:08am today this application error was observed:

 

- System
    - Provider
      [ Name] Application Error
    - EventID 1000
      [ Qualifiers] 0
      Level 2       Task 100       Keywords 0x80000000000000     - TimeCreated
      [ SystemTime] 2014-10-12T17:02:33.000000000Z
      EventRecordID 3072       Channel Application       Computer Bobby-PC       Security
- EventData
      mmc.exe       6.1.7600.16385       4a5bc808       mmc.exe       6.1.7600.16385       4a5bc808       c0000094       0000000000034f82

 

 

Warnings, as menetioned previously, I am not questioning (perhaps I should?) like when it says WLAN auto Configuration Service has successfully stopped. I suppose this has to do with my wifi setup? Some other examples below:

 

Seveal DNS Client events referencing in one case : Name resolution for the name isastap.home.nertwork timed out after none of the configured DNS servers responded.

Another DNS Client message says this:  Name resolution for the name dns.msftncsi.com timed out after none of the configured DNS servers responded.

LMS service can not connect to Intel® MEI driver.

Lastly  another warning ASP.NET 4.0.30319.0 says in the general description:  Updates to the IIS metabase were aborted because IIS is either not installed or is disabled  on this machine. I am quite certain that IIS (Internet Informational Service) is not installed because by default I do not believe it is installed and if so why the heck does the machine find it necessary to reference it!

 

Most of the entries, like I mentioned before, are on 10/8 when I had the fellow put in the OPS and reinstall programs so I felt that I could justify the errors then since instaling could have generated most or all of them.  But after the date its a little more hard to understand for a lay person like myself.  OK, here finally  are the screen shots you requested I hope you can make some sense out of all of this! You should know that I realiize the Bonjour errors are coming from I Tunes and there are loads of those. I would say that make up the greatest amount of entries after that initial reinstall on 10/8/14.  Although not cited they contnue in consecutive order (as I am sure you probably know already) until the last one reads: "request bad interfaceIndex 1", could not fit all of them since the tool only gives the last 10 events.

 

1.) First Speccy:

 

http://speccy.piriform.com/results/RXgzSm6BQXsTCvYfDGWULml

 

2.) next results from the mini tool box::

 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by Bobby (administrator) on 12-10-2014 at 11:33:27
Running from "C:\Users\Bobby\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (10/11/2014 08:24:46 PM) (Source: MsiInstaller) (User: Bobby-PC)
Description: Product: Apple Application Support -- A later version of Apple Application Support is already installed on this computer.

Error: (10/11/2014 02:31:26 PM) (Source: Bonjour Service) (User: )
Description: Client application bug: DNSServiceResolve(54:ea:a8:d5:ac:af@fe80::56ea:a8ff:fed5:acaf._apple-mobdev2._tcp.local.) active for over two minutes. This places considerable burden on the network.

Error: (10/11/2014 02:29:14 PM) (Source: Bonjour Service) (User: )
Description: ERROR: handle_resolve_request bad interfaceIndex 24

Error: (10/11/2014 02:29:14 PM) (Source: Bonjour Service) (User: )
Description: ERROR: handle_resolve_request bad interfaceIndex 23

Error: (10/11/2014 02:29:14 PM) (Source: Bonjour Service) (User: )
Description: ERROR: handle_resolve_request bad interfaceIndex 22

Error: (10/11/2014 02:29:14 PM) (Source: Bonjour Service) (User: )
Description: ERROR: handle_resolve_request bad interfaceIndex 21

Error: (10/11/2014 02:29:14 PM) (Source: Bonjour Service) (User: )
Description: ERROR: handle_resolve_request bad interfaceIndex 20

Error: (10/11/2014 02:29:14 PM) (Source: Bonjour Service) (User: )
Description: ERROR: handle_resolve_request bad interfaceIndex 19

Error: (10/11/2014 02:29:14 PM) (Source: Bonjour Service) (User: )
Description: ERROR: handle_resolve_request bad interfaceIndex 18

Error: (10/11/2014 02:29:14 PM) (Source: Bonjour Service) (User: )
Description: ERROR: handle_resolve_request bad interfaceIndex 17


System errors:
=============
Error: (10/11/2014 11:12:42 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.

Error: (10/11/2014 10:58:43 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.

Error: (10/11/2014 02:55:08 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.

Error: (10/11/2014 02:24:49 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.

Error: (10/11/2014 07:02:32 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.

Error: (10/11/2014 04:08:37 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.

Error: (10/10/2014 07:50:08 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.

Error: (10/10/2014 07:26:22 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.

Error: (10/10/2014 04:17:48 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WSearch service.

Error: (10/08/2014 11:13:46 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.


Microsoft Office Sessions:
=========================


=========================== Installed Programs ============================
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 15.0.0.249 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 15.0.0.249 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.152 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.09) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.09 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.1 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.1.3.153 - Adobe Systems, Inc.)
Apple Application Support (HKLM-x32\...\{78002155-F025-4070-85B3-7C0453561701}) (Version: 3.0.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{B678797F-DF38-4556-8A31-8B818E261868}) (Version: 8.0.0.23 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Broadcom NetXtreme-I Netlink Driver and Management Installer (HKLM\...\{5569655A-9653-42CD-A599-5617DF767D2A}) (Version: 12.37.01 - Broadcom Corporation)
CCleaner (HKLM\...\CCleaner) (Version: 4.18 - Piriform)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Dell Resource CD (HKLM-x32\...\{42929F0F-CE14-47AF-9FC7-FF297A603021}) (Version: 1.00.0000 - Dell Inc.)
DW 1525 Driver Installation (HKLM-x32\...\{451517F1-7E41-400B-AA36-FB7E2563526D}) (Version: 7.0 - Dell)
HP Photosmart 7520 series Basic Device Software (HKLM\...\{27ABA988-D480-4F44-B0FD-45E5656D2CFE}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
HP Photosmart 7520 series Help (HKLM-x32\...\{08295D09-E002-48F8-905D-34E4B08509BA}) (Version: 28.0.0 - Hewlett Packard)
HP Update (HKLM-x32\...\{6F1C00D2-25C2-4CBA-8126-AE9A6E2E9CD5}) (Version: 5.003.003.001 - Hewlett-Packard)
iCloud (HKLM\...\{6096C0CC-7E19-4355-87F0-627EC5AA146D}) (Version: 4.0.3.56 - Apple Inc.)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 6.0.0.1179 - Intel Corporation)
iTunes (HKLM\...\{F46AA0F1-E284-4878-A462-5F11B9166C0E}) (Version: 11.4.0.18 - Apple Inc.)
Java 7 Update 67 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F06417067FF}) (Version: 7.0.670 - Oracle)
Java 7 Update 67 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217067FF}) (Version: 7.0.670 - Oracle)
Java Auto Updater (x32 Version: 2.1.67.1 - Oracle, Inc.) Hidden
Junk Mail filter update (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Mouse and Keyboard Center (HKLM\...\Microsoft Mouse and Keyboard Center) (Version: 2.3.188.0 - Microsoft Corporation)
Microsoft Mouse and Keyboard Center (Version: 2.3.188.0 - Microsoft Corporation) Hidden
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Excel MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Home and Student 2007 (HKLM-x32\...\HOMESTUDENTR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Home and Student 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.1229.0918 - Microsoft Corporation)
Microsoft Security Client (Version: 4.6.0305.0 - Microsoft Corporation) Hidden
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.6.305.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Movie Maker (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Mozilla Firefox 32.0.3 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 32.0.3 (x86 en-US)) (Version: 32.0.3 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 32.0.3 - Mozilla)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT110 (x32 Version: 16.4.1108.0727 - Microsoft) Hidden
MSVCRT110_amd64 (Version: 16.4.1109.0912 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
NVIDIA 3D Vision Driver 340.52 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 340.52 - NVIDIA Corporation)
NVIDIA Control Panel 340.52 (Version: 340.52 - NVIDIA Corporation) Hidden
NVIDIA Drivers (HKLM\...\NVIDIA Drivers) (Version: 1.7 - NVIDIA Corporation)
NVIDIA Graphics Driver 340.52 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 340.52 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.1002.154.1150 - NVIDIA Corporation) Hidden
NVIDIA Stereoscopic 3D Driver (x32 Version: 7.17.12.6514 - NVIDIA Corporation) Hidden
NVIDIA Update 10.4.0 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Update) (Version: 10.4.0 - NVIDIA Corporation)
NVIDIA Update Core (Version: 10.4.0 - NVIDIA Corporation) Hidden
Photo Gallery (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
QuickTime 7 (HKLM-x32\...\{111EE7DF-FC45-40C7-98A7-753AC46B12FB}) (Version: 7.75.80.95 - Apple Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.5919 - Realtek Semiconductor Corp.)
Seagate Manager Installer (HKLM-x32\...\InstallShield_{E6F019F1-DFB6-4853-A87D-6E31624755A9}) (Version: 2.02.0109 - Seagate)
Seagate Manager Installer (x32 Version: 2.02.0109 - Seagate) Hidden
Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.3.16540.9015 - Microsoft Corporation)
Skype™ 6.21 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 6.21.104 - Skype Technologies S.A.)
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for Microsoft Office 2007 Help for Common Features (KB963673) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AB365889-0395-4FAD-B702-CA5985D53D42}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-002A-0000-1000-0000000FF1CE}_HOMESTUDENTR_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version:  - Microsoft)
Update for Microsoft Office Excel 2007 Help (KB963678) (HKLM-x32\...\{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{199DF7B6-169C-448C-B511-1054101BE9C9}) (Version:  - Microsoft)
Update for Microsoft Office OneNote 2007 Help (KB963670) (HKLM-x32\...\{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2744EF05-38E1-4D5D-B333-E021EDAEA245}) (Version:  - Microsoft)
Update for Microsoft Office Powerpoint 2007 Help (KB963669) (HKLM-x32\...\{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{397B1D4F-ED7B-4ACA-A637-43B670843876}) (Version:  - Microsoft)
Update for Microsoft Office Script Editor Help (KB963671) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version:  - Microsoft)
Update for Microsoft Office Word 2007 Help (KB963665) (HKLM-x32\...\{90120000-001B-0409-0000-0000000FF1CE}_HOMESTUDENTR_{80E762AA-C921-4839-9D7D-DB62A72C0726}) (Version:  - Microsoft)
Windows Live Communications Platform (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4311.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden

========================= Memory info: ===================================

Percentage of memory in use: 23%
Total physical RAM: 8055.12 MB
Available physical RAM: 6160.28 MB
Total Pagefile: 16108.41 MB
Available Pagefile: 14173.81 MB
Total Virtual: 4095.88 MB
Available Virtual: 3992.23 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:916.82 GB) (Free:850.64 GB) NTFS
7 Drive i: (FreeAgent Drive) (Fixed) (Total:931.51 GB) (Free:694.16 GB) NTFS

========================= Users: ========================================

User accounts for \\BOBBY-PC

Administrator            Bobby                    Guest                    


**** End of log ****
 



#5 oldblueeyes

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Posted 12 October 2014 - 01:11 PM

Just a follow up.

 

In summary although I would be interested in learning more about the warnings,  I am most concerned, to the extent i have to be, with the disk errors and why so many Bonjour error notices: As a side note say hello to my good "friend" Gov. Perry!!

 

Thank so much.

 

Sincerely,

Bobby



#6 hamluis

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Posted 12 October 2014 - 05:19 PM

Did you accomplish the suggestion by dc3?

 

Louis



#7 oldblueeyes

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Posted 12 October 2014 - 06:46 PM

I do not know what is meant by hdd diagnostic tool. You know these acronyms mean very little except to people who do this all the time! I did run like I said in my initial commenrts the disk checker to repair anything it found.  I do not think there were any problems with it.  If he meant something else he should have been more complete in what he meant.  I did give you an extensive commentary on what the errors and warning were and did include the two tools that I ran.

 

Incidentally two more DNS Client Warnings.

 

1.)  Name resolution for the name  teredo.ipv6.microsoft.com timed out after none of the configured  DNS servers responded.

2.)  Name resolution for the name wpad.home.network timed out after none of the configured  DNS servers responded.



#8 hamluis

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Posted 12 October 2014 - 07:02 PM

Data Lifeguard Diagnostic Manual - http://www.wdc.com/wdproducts/library/other/2779-701022.pdf

 

Data Lifeguard For Windows Download - http://support.wdc.com/product/download.asp?groupid=605&sid=3&lang=en

 

Long test, please.

 

Louis



#9 oldblueeyes

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Posted 12 October 2014 - 10:11 PM

So after I run the tool then what?  Do I post that result too on here or what.  I saw that if I am not careful I can rewrite over the disk and lose all my data.  Look, before I do any of this tell me step by step how to go about doing this step what I have to check off like you did with the other two procedures. Its ridiculous that dc2 suggested I do something without being through on exactly how to go about it!  I did a scan check and that should have been enough in my view By the way you mean that after all I posted and described and with what I pasted  that somehow that is not enough information!


I meant dc3



#10 oldblueeyes

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Posted 12 October 2014 - 10:22 PM

ok you did say run long test then do I copy and paste results again as I did twice before?



#11 hamluis

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Posted 13 October 2014 - 07:11 AM

There's no need to copy/paste results...simply informing the membership whether the drive passed or failed is sufficient, IMO.  The proverbial "bottom line" is the reason for running the diagnostic.

 

Louis



#12 oldblueeyes

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Posted 13 October 2014 - 01:31 PM

It took 3 hours and 5 minutes but the result is what I had suggested before it passed perfectly.  I started to run my Seagate exterior drive but I am sure it woiuld have been fine as there is a way to test it using the drive test option and besides it would have taken much longer then the c drive it would have taken some 11 hours!!  So now I did everything what can you all say given all this information I gave naming the errors the warnings and the mini too box and the specs of my computer?  I should say the computer works perfectly the best that I can determine so do not know what that disk error is suggesting and some of the warnings which I already know some do not even apply to my system? 



#13 hamluis

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Posted 13 October 2014 - 05:45 PM

Warnings...in Event Viewer...can be ignored, I never investigate those.

 

Errors are a different matter.  Some errors are meaningful, some are not so meaningful and are just part of the Windows reporting scheme for Event Viewer.

 

Any time that I see a "hard drive controller" error...first thing I do is disconnect the cables to that drive, then reattach.  Then I run a hard drive diagnostic.  I've never received hard drive controller errors that did not relate to either a failing drive or a loose cable.

 

As for step-by-step instructions...you were provided those via the Data Lifeguard manual.  If you did not read it, that's a hit on you, not the instructions or anyone who suggests running a hard drive diagnostic.  As a fully functional adult...you also are capable of using Google if you want multiple opinions/guides, etc. about such routine things.

 

The bottom line...your system is running well so there's no reason to do anything but wait until a problem develops.  None of us can tell you why you have that error, we can only go by our experience/knowledge that such indicates a problem.

 

Troubleshooting a system via the Internet...troubleshooting error messages on a system none of us have seen or have access to..is difficult.  It's not the exact science that many users seem to think it is.  It's not as simple as arithmatic, it's closer dealing with algebraic equations.  You have known values, you have unknown values.  The equation can rarely be solved without at least two known values and getting to that point isn't easy, depending on the length and complexity of the equation.

 

So it is with a computer system.

 

Louis



#14 oldblueeyes

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Posted 14 October 2014 - 11:34 AM

ok thank you very much.  If I was of the mind, how would I  disconnect the cable,that is to say, exactly where is the cable and where would it be connected to?  So to sum up nothing on my computer specs, or the minitool run leads you to any definite answer? I suspect that the hard drive passed then some loose connection must most likely be the cause?

 

Bobby



#15 oldblueeyes

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Posted 14 October 2014 - 11:52 AM

ON second thought since the only drive I have would be that Seagate external drive, since my c drive would be in the computer, would the connection to the external drive be the problem, although I checked the two wires from the drive to the CPU and it seems secure to me.  Or can it be possible that the C drive is lose.  I mean to say is it possible thant it is not secure within the CPU. It is located there is it not?  Really do not know but I think I may be correct.

 

Just one more thought why was I told to give all those specs using Speccy and run the minitool box since no one,as far as I can tell, made any commentary on the results.  What was the purpose of doing all of this if I was not percisely told how the results may have helped in this matter?

 

As a fully functional adult I am sure you can comprehend this question!






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