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Error Message at Startup- Adobe


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20 replies to this topic

#1 MaaD

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Posted 10 October 2014 - 09:20 PM

Hi all,

 

I need your help urgently! I have been getting an Adobe error message at Startup, Click here

Is there a possible way to fix this?

 

Your help is greatly appreciated

 

Thanks

 

 



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#2 dc3

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Posted 12 October 2014 - 12:25 PM

Try doing a System Restore.  Use a restore point whose date precedes this problem.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 MaaD

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Posted 12 October 2014 - 09:02 PM

Sounds like a good Idea, Thank you very much



#4 MaaD

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Posted 13 October 2014 - 06:46 PM

Update: I have tried System restore 3 times including in Safe Mode and the problem is still there. Any other suggestions?



#5 BrySwy

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Posted 13 October 2014 - 07:26 PM

it sounds like you have a file either missing or corrupted file in your registry im not an expert on this but id try either unistalling adobe completely and reinstalling it or running a program to scan your registry files but like i said im no expert ive just ran into similar issues with other programs a long while back


"My brain is only a receiver, in the Universe there is a core from which we retain knowledge, strength and inspiration. I have not penetrated into the secrets of this core, but I know that it exists." -NIKOLA TESLA


#6 MaaD

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Posted 13 October 2014 - 07:34 PM

Thanks much



#7 MaaD

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Posted 13 October 2014 - 08:19 PM

Now this is what shows up on Startup



#8 dc3

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Posted 14 October 2014 - 09:50 AM

Do you have any experience in editing the registry?

 

I was browsing through you pictures to see if there was anything which may provide more information and found a picture or Memtest86 running.  In this picture it shows three error in the passes which had been run.  Is this the same computer you are posting here about?

 

Please download and install Speccy to provide us with information about your computer.  When  FileHippo opens, click on Download latest version in the upper right pane.
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 
 

Please download MiniToolBox, save it to your desktop and run it.
 
Checkmark the following checkboxes:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#9 MaaD

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Posted 14 October 2014 - 01:14 PM

Hey dc3

No,  this is not  the same computer I am  posting about? I will let you know the results as soon as I have completed the test.



#10 MaaD

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Posted 14 October 2014 - 03:12 PM

Speccy 

http://speccy.piriform.com/results/uwZGPtj8ZAYVxQvk3D7KJyK

 

 

Mindtoolbox result:

 

 

 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by Tony (administrator) on 14-10-2014 at 16:10:33
Running from "C:\Users\Tony\Downloads"
Microsoft® Windows Vista™ Home Basic  Service Pack 2 (X86)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (10/14/2014 03:59:18 PM) (Source: Perflib) (User: )
Description: EmdCacheC:\Windows\system32\emdmgmt.dll4
 
Error: (10/13/2014 08:38:15 PM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Unexpected conflict discarding   15 6.1.168.192.in-addr.arpa. PTR Tony-PC.local.
 
Error: (10/13/2014 08:38:15 PM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Received from 192.168.1.6:5353   17 6.1.168.192.in-addr.arpa. PTR Tony-PC-2.local.
 
Error: (10/13/2014 08:37:55 PM) (Source: Application Error) (User: )
Description: Faulting application javadbgrt.exe, version 4.3.0.0, time stamp 0x2a425e19, faulting module ntdll.dll, version 6.0.6002.18881, time stamp 0x51da3e27, exception code 0xc0000005, fault offset 0x00040d6c,
process id 0x1034, application start time 0xjavadbgrt.exe0.
 
Error: (10/13/2014 08:37:43 PM) (Source: Application Error) (User: )
Description: Faulting application ulotmhvct.exe, version 3.1.2.520, time stamp 0x51ad18d9, faulting module ulotmhvct.exe, version 3.1.2.520, time stamp 0x51ad18d9, exception code 0xc0000005, fault offset 0x00293810,
process id 0x1724, application start time 0xulotmhvct.exe0.
 
Error: (10/13/2014 08:32:26 PM) (Source: Bonjour Service) (User: )
Description: GetLargeResourceRecord: opt 65002 optlen 8 wrong
 
Error: (10/13/2014 08:32:25 PM) (Source: Bonjour Service) (User: )
Description: GetLargeResourceRecord: opt 65002 optlen 8 wrong
 
Error: (10/13/2014 08:31:17 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\TONY\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\LASTPASS\UNINSTALL LASTPASS.LNK> in the hash map cannot be updated.
 
Context:  Application, SystemIndex Catalog
 
 
Details:
A device attached to the system is not functioning.   (0x8007001f)
 
Error: (10/13/2014 08:31:17 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\TONY\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\LASTPASS\UNINSTALL LASTPASS.LNK> in the hash map cannot be updated.
 
Context:  Application, SystemIndex Catalog
 
 
Details:
A device attached to the system is not functioning.   (0x8007001f)
 
Error: (10/13/2014 08:31:16 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\PROGRAMDATA\MICROSOFT\WINDOWS\START MENU\PROGRAMS\LASTPASS\LASTPASS HELP.LNK> in the hash map cannot be updated.
 
Context:  Application, SystemIndex Catalog
 
 
Details:
A device attached to the system is not functioning.   (0x8007001f)
 
 
System errors:
=============
 
Microsoft Office Sessions:
=========================
Error: (10/12/2013 11:47:26 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6683.5002, Microsoft Office Version: 12.0.6612.1000. This session lasted 483 seconds with 0 seconds of active time.  This session ended with a crash.
 
 
CodeIntegrity Errors:
===================================
  Date: 2014-02-04 17:03:52.924
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-02-04 17:03:52.768
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-02-04 17:03:52.596
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-02-04 17:03:52.425
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-02-04 17:03:52.222
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-01-15 14:03:52.725
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-01-15 14:03:52.538
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-01-15 14:03:52.335
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-01-15 14:03:52.133
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-01-15 14:03:51.945
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.
 
 
 
=========================== Installed Programs ============================
2007 Microsoft Office system (HKLM\...\PROHYBRIDR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Acrobat.com (HKLM\...\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.1.377 - Adobe Systems Incorporated)
Acrobat.com (Version: 0.0.0 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 12 Plugin (HKLM\...\Adobe Flash Player Plugin) (Version: 12.0.0.77 - Adobe Systems Incorporated)
Amazon Links (HKLM\...\{224821ED-CADA-4A8A-AC8D-3734CC0F0931}) (Version: 1.0 - TOSHIBA Corporation)
Apple Application Support (HKLM\...\{B2D328BE-45AD-4D92-96F9-2151490A203E}) (Version: 1.3.0 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{C337BDAF-CB4E-47E2-BE1A-CB31BB7DD0E3}) (Version: 2.5.2.2 - Apple Inc.)
Apple Software Update (HKLM\...\{6956856F-B6B3-4BE0-BA0B-8F495BE32033}) (Version: 2.1.1.116 - Apple Inc.)
Atheros Driver Installation Program (HKLM\...\{C3A32068-8AB1-4327-BB16-BED9C6219DC7}) (Version: 5.2 - Atheros)
Atheros Wi-Fi Protected Setup Library (HKLM\...\{B0BCDCBD-863D-4CAB-BF68-8D1F6B1BDC13}) (Version:  - Atheros)
Boingo Wi-Fi (HKLM\...\{235C31BC-BBAE-4932-9F17-15395C65907B}) (Version: 1.7.0020 - Boingo Wireless, Inc.)
Bonjour (HKLM\...\{0CB9668D-F979-4F31-B8B8-67FE90F929F8}) (Version: 2.0.2.0 - Apple Inc.)
CD/DVD Drive Acoustic Silencer (HKLM\...\{9FE35071-CAB2-4E79-93E7-BFC6A2DC5C5D}) (Version: 2.02.03 - TOSHIBA)
Cisco EAP-FAST Module (HKLM\...\{415B2719-AD3A-4944-B404-C472DB6085B3}) (Version: 2.1.6 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM\...\{83770D14-21B9-44B3-8689-F7B523F94560}) (Version: 1.0.12 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM\...\{669C7BD8-DAA2-49B6-966C-F1E2AAE6B17E}) (Version: 1.0.13 - Cisco Systems, Inc.)
DMUninstaller (HKLM-x32\...\DMUninstaller) (Version:  - )
DVD MovieFactory for TOSHIBA (HKLM\...\{F214EAA4-A069-4BAF-9DA4-4DB8BEEDE485}) (Version: 5.51 - Ulead Systems, Inc.)
Epson Event Manager (HKLM\...\{48F22622-1CC2-4A83-9C1E-644DD96F832D}) (Version: 2.30.01 - SEIKO EPSON Corporation)
Epson FAX Utility (HKLM\...\{0CBE6C93-CB2E-4378-91EE-12BE6D4E2E4A}) (Version: 1.00.01 - SEIKO EPSON CORPORATION)
Epson PC-FAX Driver (HKLM\...\EPSON PC-FAX Driver 2) (Version:  - )
EPSON Scan (HKLM\...\EPSON Scanner) (Version:  - )
EPSON WorkForce 610 Series Printer Uninstall (HKLM\...\EPSON WorkForce 610 Series) (Version:  - SEIKO EPSON Corporation)
EpsonNet Print (HKLM\...\{3E31400D-274E-4647-916C-2CACC3741799}) (Version: 2.4i - SEIKO EPSON CORPORATION)
EpsonNet Setup (HKLM\...\{FFFAE01B-466F-4C07-9821-A94FD753BDDA}) (Version: 3.1c - SEIKO EPSON CORPORATION)
Free DVD ISO Maker version 1.2 (HKLM\...\Free DVD ISO Maker (by minidvdsoft)_is1) (Version: 1.2 - www.minidvdsoft.com)
GearDrvs (Version: 5.0.0.2 - Symantec Corporation) Hidden
Google Chrome (HKLM\...\Google Chrome) (Version: 37.0.2062.124 - Google Inc.)
Google Desktop (HKLM\...\Google Desktop) (Version: 5.9.1005.12335 - Google)
Google Update Helper (Version: 1.3.24.15 - Google Inc.) Hidden
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version:  - Intel Corporation)
Intel® Matrix Storage Manager (HKLM\...\{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}) (Version:  - Intel Corporation)
iTunes (HKLM\...\{99ECF41F-5CCA-42BD-B8B8-A8333E2E2944}) (Version: 8.2.1.6 - Apple Inc.)
Java™ 6 Update 6 (HKLM\...\{3248F0A8-6813-11D6-A77B-00B0D0160060}) (Version: 1.6.0.60 - Sun Microsystems, Inc.)
Jing (HKLM\...\{22800204-9E53-45C7-B6F3-5BB0F1C1A147}) (Version: 2.8.13007.1 - TechSmith Corporation)
LastPass (uninstall only) (HKLM\...\LastPass) (Version:  - LastPass)
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM\...\{91120000-0031-0000-0000-0000000FF1CE}_PROHYBRIDR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (Version:  - Microsoft) Hidden
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office File Validation Add-In (HKLM\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional Hybrid 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (Version:  - Microsoft) Hidden
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Suite Activation Assistant (HKLM\...\{E50AE784-FABE-46DA-A1F8-7B6B56DCB22E}) (Version: 2.9 - Microsoft Corporation)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft XML Parser (Version: 8.20.8730.4 - Microsoft Corporation) Hidden
MozyHome Remote Backup (HKLM\...\{F444018B-0E63-4AB8-BCEC-3A6B87FBC63D}) (Version: 1.16.0.8 - Mozy, Inc.)
MSXML 4.0 SP2 (KB941833) (HKLM\...\{C523D256-313D-4866-B36A-F3DE528246EF}) (Version: 4.20.9849.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
NETGEAR Genie (HKLM\...\NETGEAR Genie) (Version: 2.3.1.13 - NETGEAR Inc.)
NetZero Internet Access Installer (HKLM\...\{99D518AB-77F2-405B-B52A-18FC22394CF8}) (Version: 1.0.874 - TOSHIBA Corporation)
Norton 360 (HKLM\...\N360) (Version: 3.8.3.6 - Symantec Corporation)
Picasa 2 (HKLM\...\Picasa2) (Version: 2.0 - Google, Inc.)
QuickBooks Financial Center (HKLM\...\{890EF3F8-742F-46BD-9E8E-084B3A1F4364}) (Version: 1.10.0000 - Intuit Inc.)
QuickTime (HKLM\...\{C78EAC6F-7A73-452E-8134-DBB2165C5A68}) (Version: 7.62.14.0 - Apple Inc.)
Realtek 8169 8168 8101E 8102E Ethernet Driver (HKLM\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 1.00.0000 - Realtek)
Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.5599 - Realtek Semiconductor Corp.)
Realtek USB 2.0 Card Reader (HKLM\...\{DC24971E-1946-445D-8A82-CE685433FA7D}) (Version:  - Realtek Semiconductor Corp.)
Rosetta Stone V3 (HKLM\...\{7210BCFE-ED8D-4261-8537-81B5A4BDFA2A}) (Version: 3.0.42 - Rosetta Stone)
Speccy (HKLM\...\Speccy) (Version: 1.26 - Piriform)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 10.1.8.0 - Synaptics)
TOSHIBA Assist (HKLM\...\{12B3A009-A080-4619-9A2A-C6DB151D8D67}) (Version: 2.01.08 - TOSHIBA)
TOSHIBA ConfigFree (HKLM\...\{0D5D0BEE-FBA9-4928-A50D-6CDFAB827755}) (Version: 7.2.20 - TOSHIBA Corporation)
TOSHIBA Desktop Links (HKLM\...\{E1E56B8A-1AAF-422A-91DB-625059FB9863}) (Version: 1.7 - TOSHIBA Corporation)
TOSHIBA Disc Creator (HKLM\...\{5DA0E02F-970B-424B-BF41-513A5018E4C0}) (Version: 2.0.1.3 - TOSHIBA Corporation)
TOSHIBA DVD PLAYER (HKLM\...\{6C5F3BDC-0A1B-4436-A696-5939629D5C31}) (Version: 1.31.14 - TOSHIBA Corporation)
TOSHIBA Extended Tiles for Windows Mobility Center (HKLM\...\InstallShield_{617C36FD-0CBE-4600-84B2-441CEB12FADF}) (Version: 1.01.00 - TOSHIBA Corporation)
TOSHIBA Extended Tiles for Windows Mobility Center (Version: 1.01.00 - TOSHIBA Corporation) Hidden
TOSHIBA Hardware Setup (HKLM\...\{2883F6F5-0509-43F3-868C-D50330DD9DD3}) (Version: 2.00.08 - )
TOSHIBA Recovery Disc Creator (HKLM\...\{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}) (Version: 2.0.0.2 - TOSHIBA Corporation)
Toshiba Registration (HKLM\...\{C53D16CC-E56F-47B8-906E-70AAF8EABB4F}) (Version: 1.00.0000 - Datalode Inc.)
TOSHIBA Service Station (HKLM\...\{AC6569FA-6919-442A-8552-073BE69E247A}) (Version: 1.1.14 - TOSHIBA)
TOSHIBA Software Modem (HKLM\...\TOSHIBA Software Modem) (Version: 2.1.77 (SM2177ALD04) - Agere Systems)
TOSHIBA Speech System Applications (HKLM\...\{EE033C1F-443E-41EC-A0E2-559B539A4E4D}) (Version:  - )
TOSHIBA Speech System SR Engine(U.S.) Version1.0 (HKLM\...\{008D69EB-70FF-46AB-9C75-924620DF191A}) (Version:  - )
TOSHIBA Speech System TTS Engine(U.S.) Version1.0 (HKLM\...\{3FBF6F99-8EC6-41B4-8527-0A32241B5496}) (Version:  - )
TOSHIBA Supervisor Password (HKLM\...\{4B1E87C3-00DE-4898-8E39-E390AAEF2391}) (Version: 2.00.04 - )
TOSHIBA Value Added Package (HKLM\...\InstallShield_{FEDD27A0-B306-45EF-BF58-B527406B42C8}) (Version: 1.1.24 - TOSHIBA Corporation)
TOSHIBA Value Added Package (Version: 1.1.24 - TOSHIBA Corporation) Hidden
TotalRecipeSearch Toolbar (HKLM\...\TotalRecipeSearch_14bar Uninstall) (Version:  - Mindspark Interactive Network)
Update for 2007 Microsoft Office System (KB967642) (HKLM\...\{91120000-0031-0000-0000-0000000FF1CE}_PROHYBRIDR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (HKLM\...\{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}.KB963707) (Version: 1 - Microsoft Corporation)
Update for Microsoft Office 2007 Help for Common Features (KB963673) (HKLM\...\{90120000-006E-0409-0000-0000000FF1CE}_PROHYBRIDR_{AB365889-0395-4FAD-B702-CA5985D53D42}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM\...\{91120000-0031-0000-0000-0000000FF1CE}_PROHYBRIDR_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM\...\{91120000-0031-0000-0000-0000000FF1CE}_PROHYBRIDR_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM\...\{91120000-0031-0000-0000-0000000FF1CE}_PROHYBRIDR_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version:  - Microsoft)
Update for Microsoft Office Access 2007 Help (KB963663) (HKLM\...\{90120000-0015-0409-0000-0000000FF1CE}_PROHYBRIDR_{6B76A18A-AA1E-42AB-A7AD-6C84BBB43987}) (Version:  - Microsoft)
Update for Microsoft Office Excel 2007 Help (KB963678) (HKLM\...\{90120000-0016-0409-0000-0000000FF1CE}_PROHYBRIDR_{199DF7B6-169C-448C-B511-1054101BE9C9}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition (HKLM\...\{90120000-001A-0409-0000-0000000FF1CE}_PROHYBRIDR_{ED38F8A3-4F61-494E-8BCA-E3AC7760C924}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2863811) 32-Bit Edition (HKLM\...\{91120000-0031-0000-0000-0000000FF1CE}_PROHYBRIDR_{53DEC068-4690-4F6B-9946-7D21EF02236B}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Help (KB963677) (HKLM\...\{90120000-001A-0409-0000-0000000FF1CE}_PROHYBRIDR_{0451F231-E3E3-4943-AB9F-58EB96171784}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2889914) 32-Bit Edition (HKLM\...\{91120000-0031-0000-0000-0000000FF1CE}_PROHYBRIDR_{F3F83933-75FC-4B60-84F2-3F8FA63D042E}) (Version:  - Microsoft)
Update for Microsoft Office Powerpoint 2007 Help (KB963669) (HKLM\...\{90120000-0018-0409-0000-0000000FF1CE}_PROHYBRIDR_{397B1D4F-ED7B-4ACA-A637-43B670843876}) (Version:  - Microsoft)
Update for Microsoft Office Publisher 2007 Help (KB963667) (HKLM\...\{90120000-0019-0409-0000-0000000FF1CE}_PROHYBRIDR_{2E40DE55-B289-4C8B-8901-5D369B16814F}) (Version:  - Microsoft)
Update for Microsoft Office Script Editor Help (KB963671) (HKLM\...\{90120000-006E-0409-0000-0000000FF1CE}_PROHYBRIDR_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version:  - Microsoft)
Update for Microsoft Office Word 2007 Help (KB963665) (HKLM\...\{90120000-001B-0409-0000-0000000FF1CE}_PROHYBRIDR_{80E762AA-C921-4839-9D7D-DB62A72C0726}) (Version:  - Microsoft)
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0 - DivX, Inc) Hidden
WebClient (HKLM\...\WebClient) (Version:  - )
WildTangent Games (HKLM\...\WildTangent toshiba Master Uninstall) (Version: 1.0.0.62 - WildTangent)
Windows Media Encoder 9 Series (HKLM\...\Windows Media Encoder 9) (Version:  - )
Windows Media Encoder 9 Series (Version: 9.00.3374 - Microsoft Corporation) Hidden
WinRAR archiver (HKLM\...\WinRAR archiver) (Version:  - )
Yahoo! Software Update (HKLM\...\Yahoo! Software Update) (Version:  - )
Yahoo! Toolbar (HKLM\...\Yahoo! Companion) (Version:  - )
 
========================= Memory info: ===================================
 
Percentage of memory in use: 56%
Total physical RAM: 1915.26 MB
Available physical RAM: 827.9 MB
Total Pagefile: 4075.8 MB
Available Pagefile: 2434.08 MB
Total Virtual: 2047.88 MB
Available Virtual: 1958.16 MB
 
========================= Partitions: =====================================
 
1 Drive c: (SQ004890V03) (Fixed) (Total:140.37 GB) (Free:67.72 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\TONY-PC
 
Administrator            Guest                    Tony                     
 
========================= Minidump Files ==================================
 
No minidump file found
 
 
**** End of log ****


#11 dc3

dc3

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Posted 15 October 2014 - 12:28 PM

Please run System File Checker
 
The sfc /scannow command scans all protected system files and replaces corrupted and incorrect versions with correct Microsoft versions.
 
Click on the Start orb and then type cmd in the Search programs and files box.
 
In the pane above the search box Programs will appear with cmd below it, right click on cmd and choose Run as administrator.
 
If you are prompted for an administrator password or for a confirmation, enter the password, or click Allow.
 
A page similar to the one below will open.
 
elevatedcommandpromptw7_zpseba8c499.png
 
Type in sfc /scannow and then press Enter to start the scan.  Please notice the space between sfc and the /scannow.
 
If the scan finds no integrity  problems in the first portion of the scan it should stop, to be sure that the scan has stopped wait five minutes, then type in exit and press Enter to stop the scan.
 
When the scan is finished please post the log of this scan.
 
To find sfc /scannow log, type cmd in the Search programs and files box. 
 
cmd will appear above the search box under Apps., right click on it and choose Run as administrator, this will open the Elevated Command Prompt.  This will look simlare to the image above.
 
Copy and paste the following in the Search programs and files box, then press Enter.  
 
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt
 
This will place a new icon on the desktop titled sfcdetails.  Click on this to open the log, copy it and paste it in your topic.  

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#12 MaaD

MaaD
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Posted 15 October 2014 - 02:34 PM

sfcdetails>

 

2014-10-15 14:29:28, Info                  CSI    00000012 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:29:28, Info                  CSI    00000013 [SR] Beginning Verify and Repair transaction
2014-10-15 14:29:40, Info                  CSI    0000001f [SR] Verify complete
2014-10-15 14:29:45, Info                  CSI    00000022 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:29:45, Info                  CSI    00000023 [SR] Beginning Verify and Repair transaction
2014-10-15 14:30:04, Info                  CSI    00000035 [SR] Verify complete
2014-10-15 14:30:10, Info                  CSI    00000036 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:30:10, Info                  CSI    00000037 [SR] Beginning Verify and Repair transaction
2014-10-15 14:30:15, Info                  CSI    0000003b [SR] Verify complete
2014-10-15 14:30:18, Info                  CSI    00000040 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:30:18, Info                  CSI    00000041 [SR] Beginning Verify and Repair transaction
2014-10-15 14:30:22, Info                  CSI    00000049 [SR] Verify complete
2014-10-15 14:30:25, Info                  CSI    0000004c [SR] Verifying 100 (0x00000064) components
2014-10-15 14:30:25, Info                  CSI    0000004d [SR] Beginning Verify and Repair transaction
2014-10-15 14:30:30, Info                  CSI    0000004f [SR] Verify complete
2014-10-15 14:30:34, Info                  CSI    00000050 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:30:34, Info                  CSI    00000051 [SR] Beginning Verify and Repair transaction
2014-10-15 14:30:37, Info                  CSI    00000059 [SR] Verify complete
2014-10-15 14:30:41, Info                  CSI    00000060 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:30:41, Info                  CSI    00000061 [SR] Beginning Verify and Repair transaction
2014-10-15 14:30:45, Info                  CSI    00000063 [SR] Verify complete
2014-10-15 14:30:47, Info                  CSI    00000066 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:30:47, Info                  CSI    00000067 [SR] Beginning Verify and Repair transaction
2014-10-15 14:30:50, Info                  CSI    0000006b [SR] Verify complete
2014-10-15 14:30:53, Info                  CSI    0000006c [SR] Verifying 100 (0x00000064) components
2014-10-15 14:30:53, Info                  CSI    0000006d [SR] Beginning Verify and Repair transaction
2014-10-15 14:30:57, Info                  CSI    00000077 [SR] Verify complete
2014-10-15 14:30:59, Info                  CSI    0000007a [SR] Verifying 100 (0x00000064) components
2014-10-15 14:30:59, Info                  CSI    0000007b [SR] Beginning Verify and Repair transaction
2014-10-15 14:31:04, Info                  CSI    00000083 [SR] Verify complete
2014-10-15 14:31:06, Info                  CSI    00000088 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:31:06, Info                  CSI    00000089 [SR] Beginning Verify and Repair transaction
2014-10-15 14:31:09, Info                  CSI    0000008b [SR] Verify complete
2014-10-15 14:31:11, Info                  CSI    0000008e [SR] Verifying 100 (0x00000064) components
2014-10-15 14:31:11, Info                  CSI    0000008f [SR] Beginning Verify and Repair transaction
2014-10-15 14:31:15, Info                  CSI    00000099 [SR] Verify complete
2014-10-15 14:31:17, Info                  CSI    000000a0 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:31:17, Info                  CSI    000000a1 [SR] Beginning Verify and Repair transaction
2014-10-15 14:31:20, Info                  CSI    000000a9 [SR] Verify complete
2014-10-15 14:31:22, Info                  CSI    000000ac [SR] Verifying 100 (0x00000064) components
2014-10-15 14:31:22, Info                  CSI    000000ad [SR] Beginning Verify and Repair transaction
2014-10-15 14:31:25, Info                  CSI    000000b1 [SR] Verify complete
2014-10-15 14:31:27, Info                  CSI    000000b4 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:31:27, Info                  CSI    000000b5 [SR] Beginning Verify and Repair transaction
2014-10-15 14:31:32, Info                  CSI    000000bf [SR] Verify complete
2014-10-15 14:31:34, Info                  CSI    000000c4 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:31:34, Info                  CSI    000000c5 [SR] Beginning Verify and Repair transaction
2014-10-15 14:31:38, Info                  CSI    000000c9 [SR] Verify complete
2014-10-15 14:31:41, Info                  CSI    000000cc [SR] Verifying 100 (0x00000064) components
2014-10-15 14:31:41, Info                  CSI    000000cd [SR] Beginning Verify and Repair transaction
2014-10-15 14:31:45, Info                  CSI    000000d5 [SR] Verify complete
2014-10-15 14:31:48, Info                  CSI    000000e2 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:31:48, Info                  CSI    000000e3 [SR] Beginning Verify and Repair transaction
2014-10-15 14:31:53, Info                  CSI    000000e5 [SR] Verify complete
2014-10-15 14:31:55, Info                  CSI    000000ea [SR] Verifying 100 (0x00000064) components
2014-10-15 14:31:55, Info                  CSI    000000eb [SR] Beginning Verify and Repair transaction
2014-10-15 14:32:00, Info                  CSI    000000f7 [SR] Verify complete
2014-10-15 14:32:03, Info                  CSI    000000f8 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:32:03, Info                  CSI    000000f9 [SR] Beginning Verify and Repair transaction
2014-10-15 14:32:07, Info                  CSI    00000101 [SR] Verify complete
2014-10-15 14:32:09, Info                  CSI    00000104 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:32:09, Info                  CSI    00000105 [SR] Beginning Verify and Repair transaction
2014-10-15 14:32:13, Info                  CSI    0000010f [SR] Verify complete
2014-10-15 14:32:15, Info                  CSI    00000114 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:32:15, Info                  CSI    00000115 [SR] Beginning Verify and Repair transaction
2014-10-15 14:32:19, Info                  CSI    0000011f [SR] Verify complete
2014-10-15 14:32:22, Info                  CSI    00000124 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:32:22, Info                  CSI    00000125 [SR] Beginning Verify and Repair transaction
2014-10-15 14:32:26, Info                  CSI    0000012b [SR] Verify complete
2014-10-15 14:32:28, Info                  CSI    0000012c [SR] Verifying 100 (0x00000064) components
2014-10-15 14:32:28, Info                  CSI    0000012d [SR] Beginning Verify and Repair transaction
2014-10-15 14:32:34, Info                  CSI    00000137 [SR] Verify complete
2014-10-15 14:32:36, Info                  CSI    00000138 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:32:36, Info                  CSI    00000139 [SR] Beginning Verify and Repair transaction
2014-10-15 14:32:41, Info                  CSI    0000013b [SR] Verify complete
2014-10-15 14:32:42, Info                  CSI    0000013c [SR] Verifying 100 (0x00000064) components
2014-10-15 14:32:42, Info                  CSI    0000013d [SR] Beginning Verify and Repair transaction
2014-10-15 14:32:47, Info                  CSI    00000143 [SR] Verify complete
2014-10-15 14:32:49, Info                  CSI    00000148 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:32:49, Info                  CSI    00000149 [SR] Beginning Verify and Repair transaction
2014-10-15 14:32:54, Info                  CSI    0000014f [SR] Verify complete
2014-10-15 14:32:57, Info                  CSI    00000154 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:32:57, Info                  CSI    00000155 [SR] Beginning Verify and Repair transaction
2014-10-15 14:33:01, Info                  CSI    0000015d [SR] Verify complete
2014-10-15 14:33:02, Info                  CSI    0000015e [SR] Verifying 100 (0x00000064) components
2014-10-15 14:33:02, Info                  CSI    0000015f [SR] Beginning Verify and Repair transaction
2014-10-15 14:33:07, Info                  CSI    00000163 [SR] Verify complete
2014-10-15 14:33:09, Info                  CSI    00000168 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:33:09, Info                  CSI    00000169 [SR] Beginning Verify and Repair transaction
2014-10-15 14:33:12, Info                  CSI    00000173 [SR] Verify complete
2014-10-15 14:33:14, Info                  CSI    00000178 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:33:14, Info                  CSI    00000179 [SR] Beginning Verify and Repair transaction
2014-10-15 14:33:19, Info                  CSI    00000187 [SR] Verify complete
2014-10-15 14:33:21, Info                  CSI    0000018c [SR] Verifying 100 (0x00000064) components
2014-10-15 14:33:21, Info                  CSI    0000018d [SR] Beginning Verify and Repair transaction
2014-10-15 14:33:29, Info                  CSI    00000197 [SR] Verify complete
2014-10-15 14:33:31, Info                  CSI    00000198 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:33:31, Info                  CSI    00000199 [SR] Beginning Verify and Repair transaction
2014-10-15 14:33:35, Info                  CSI    0000019b [SR] Verify complete
2014-10-15 14:33:37, Info                  CSI    0000019e [SR] Verifying 100 (0x00000064) components
2014-10-15 14:33:37, Info                  CSI    0000019f [SR] Beginning Verify and Repair transaction
2014-10-15 14:33:41, Info                  CSI    000001a3 [SR] Verify complete
2014-10-15 14:33:44, Info                  CSI    000001a8 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:33:44, Info                  CSI    000001a9 [SR] Beginning Verify and Repair transaction
2014-10-15 14:33:47, Info                  CSI    000001ab [SR] Verify complete
2014-10-15 14:33:48, Info                  CSI    000001ac [SR] Verifying 100 (0x00000064) components
2014-10-15 14:33:48, Info                  CSI    000001ad [SR] Beginning Verify and Repair transaction
2014-10-15 14:33:58, Info                  CSI    000001af [SR] Verify complete
2014-10-15 14:34:01, Info                  CSI    000001b0 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:34:01, Info                  CSI    000001b1 [SR] Beginning Verify and Repair transaction
2014-10-15 14:34:09, Info                  CSI    000001b3 [SR] Verify complete
2014-10-15 14:34:10, Info                  CSI    000001b4 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:34:10, Info                  CSI    000001b5 [SR] Beginning Verify and Repair transaction
2014-10-15 14:34:22, Info                  CSI    000001bb [SR] Verify complete
2014-10-15 14:34:23, Info                  CSI    000001bc [SR] Verifying 100 (0x00000064) components
2014-10-15 14:34:23, Info                  CSI    000001bd [SR] Beginning Verify and Repair transaction
2014-10-15 14:34:31, Info                  CSI    000001c0 [SR] Verify complete
2014-10-15 14:34:33, Info                  CSI    000001c1 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:34:33, Info                  CSI    000001c2 [SR] Beginning Verify and Repair transaction
2014-10-15 14:34:40, Info                  CSI    000001c5 [SR] Verify complete
2014-10-15 14:34:41, Info                  CSI    000001c6 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:34:41, Info                  CSI    000001c7 [SR] Beginning Verify and Repair transaction
2014-10-15 14:34:50, Info                  CSI    000001c9 [SR] Verify complete
2014-10-15 14:34:51, Info                  CSI    000001ca [SR] Verifying 100 (0x00000064) components
2014-10-15 14:34:51, Info                  CSI    000001cb [SR] Beginning Verify and Repair transaction
2014-10-15 14:35:03, Info                  CSI    000001db [SR] Verify complete
2014-10-15 14:35:04, Info                  CSI    000001dc [SR] Verifying 100 (0x00000064) components
2014-10-15 14:35:04, Info                  CSI    000001dd [SR] Beginning Verify and Repair transaction
2014-10-15 14:35:15, Info                  CSI    000001df [SR] Verify complete
2014-10-15 14:35:17, Info                  CSI    000001e0 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:35:17, Info                  CSI    000001e1 [SR] Beginning Verify and Repair transaction
2014-10-15 14:35:29, Info                  CSI    000001e3 [SR] Verify complete
2014-10-15 14:35:31, Info                  CSI    000001e4 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:35:31, Info                  CSI    000001e5 [SR] Beginning Verify and Repair transaction
2014-10-15 14:35:42, Info                  CSI    000001e7 [SR] Verify complete
2014-10-15 14:35:43, Info                  CSI    000001e8 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:35:43, Info                  CSI    000001e9 [SR] Beginning Verify and Repair transaction
2014-10-15 14:36:06, Info                  CSI    000001ed [SR] Verify complete
2014-10-15 14:36:11, Info                  CSI    000001ee [SR] Verifying 100 (0x00000064) components
2014-10-15 14:36:11, Info                  CSI    000001ef [SR] Beginning Verify and Repair transaction
2014-10-15 14:36:54, Info                  CSI    000001f5 [SR] Verify complete
2014-10-15 14:36:59, Info                  CSI    000001f6 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:36:59, Info                  CSI    000001f7 [SR] Beginning Verify and Repair transaction
2014-10-15 14:37:58, Info                  CSI    000001f9 [SR] Verify complete
2014-10-15 14:38:04, Info                  CSI    000001fa [SR] Verifying 100 (0x00000064) components
2014-10-15 14:38:04, Info                  CSI    000001fb [SR] Beginning Verify and Repair transaction
2014-10-15 14:38:58, Info                  CSI    00000203 [SR] Verify complete
2014-10-15 14:39:00, Info                  CSI    00000204 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:39:00, Info                  CSI    00000205 [SR] Beginning Verify and Repair transaction
2014-10-15 14:39:18, Info                  CSI    00000207 [SR] Verify complete
2014-10-15 14:39:19, Info                  CSI    00000208 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:39:19, Info                  CSI    00000209 [SR] Beginning Verify and Repair transaction
2014-10-15 14:39:25, Info                  CSI    0000020b [SR] Verify complete
2014-10-15 14:39:27, Info                  CSI    0000020c [SR] Verifying 100 (0x00000064) components
2014-10-15 14:39:27, Info                  CSI    0000020d [SR] Beginning Verify and Repair transaction
2014-10-15 14:40:01, Info                  CSI    0000021a [SR] Verify complete
2014-10-15 14:40:04, Info                  CSI    0000021b [SR] Verifying 100 (0x00000064) components
2014-10-15 14:40:04, Info                  CSI    0000021c [SR] Beginning Verify and Repair transaction
2014-10-15 14:40:55, Info                  CSI    0000022f [SR] Verify complete
2014-10-15 14:40:59, Info                  CSI    00000230 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:40:59, Info                  CSI    00000231 [SR] Beginning Verify and Repair transaction
2014-10-15 14:41:05, Info                  CSI    00000233 [SR] Verify complete
2014-10-15 14:41:07, Info                  CSI    00000234 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:41:07, Info                  CSI    00000235 [SR] Beginning Verify and Repair transaction
2014-10-15 14:41:19, Info                  CSI    00000237 [SR] Verify complete
2014-10-15 14:41:20, Info                  CSI    00000238 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:41:20, Info                  CSI    00000239 [SR] Beginning Verify and Repair transaction
2014-10-15 14:41:27, Info                  CSI    0000023b [SR] Verify complete
2014-10-15 14:41:29, Info                  CSI    0000023c [SR] Verifying 100 (0x00000064) components
2014-10-15 14:41:29, Info                  CSI    0000023d [SR] Beginning Verify and Repair transaction
2014-10-15 14:41:43, Info                  CSI    00000240 [SR] Verify complete
2014-10-15 14:41:51, Info                  CSI    00000241 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:41:51, Info                  CSI    00000242 [SR] Beginning Verify and Repair transaction
2014-10-15 14:42:32, Info                  CSI    00000244 [SR] Verify complete
2014-10-15 14:42:36, Info                  CSI    00000245 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:42:36, Info                  CSI    00000246 [SR] Beginning Verify and Repair transaction
2014-10-15 14:42:44, Info                  CSI    00000248 [SR] Verify complete
2014-10-15 14:42:46, Info                  CSI    00000249 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:42:46, Info                  CSI    0000024a [SR] Beginning Verify and Repair transaction
2014-10-15 14:43:01, Info                  CSI    0000024c [SR] Verify complete
2014-10-15 14:43:02, Info                  CSI    0000024d [SR] Verifying 100 (0x00000064) components
2014-10-15 14:43:02, Info                  CSI    0000024e [SR] Beginning Verify and Repair transaction
2014-10-15 14:43:09, Info                  CSI    00000250 [SR] Verify complete
2014-10-15 14:43:10, Info                  CSI    00000251 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:43:10, Info                  CSI    00000252 [SR] Beginning Verify and Repair transaction
2014-10-15 14:43:21, Info                  CSI    00000254 [SR] Verify complete
2014-10-15 14:43:22, Info                  CSI    00000255 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:43:22, Info                  CSI    00000256 [SR] Beginning Verify and Repair transaction
2014-10-15 14:43:35, Info                  CSI    0000027b [SR] Verify complete
2014-10-15 14:43:35, Info                  CSI    0000027c [SR] Verifying 100 (0x00000064) components
2014-10-15 14:43:35, Info                  CSI    0000027d [SR] Beginning Verify and Repair transaction
2014-10-15 14:43:45, Info                  CSI    0000027f [SR] Verify complete
2014-10-15 14:43:46, Info                  CSI    00000280 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:43:46, Info                  CSI    00000281 [SR] Beginning Verify and Repair transaction
2014-10-15 14:44:10, Info                  CSI    00000283 [SR] Verify complete
2014-10-15 14:44:11, Info                  CSI    00000284 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:44:11, Info                  CSI    00000285 [SR] Beginning Verify and Repair transaction
2014-10-15 14:44:24, Info                  CSI    00000287 [SR] Verify complete
2014-10-15 14:44:25, Info                  CSI    00000288 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:44:25, Info                  CSI    00000289 [SR] Beginning Verify and Repair transaction
2014-10-15 14:44:39, Info                  CSI    0000028b [SR] Verify complete
2014-10-15 14:44:40, Info                  CSI    0000028c [SR] Verifying 100 (0x00000064) components
2014-10-15 14:44:40, Info                  CSI    0000028d [SR] Beginning Verify and Repair transaction
2014-10-15 14:44:49, Info                  CSI    0000028f [SR] Verify complete
2014-10-15 14:44:50, Info                  CSI    00000290 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:44:50, Info                  CSI    00000291 [SR] Beginning Verify and Repair transaction
2014-10-15 14:44:56, Info                  CSI    00000293 [SR] Verify complete
2014-10-15 14:44:57, Info                  CSI    00000294 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:44:57, Info                  CSI    00000295 [SR] Beginning Verify and Repair transaction
2014-10-15 14:45:06, Info                  CSI    00000298 [SR] Verify complete
2014-10-15 14:45:07, Info                  CSI    00000299 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:45:07, Info                  CSI    0000029a [SR] Beginning Verify and Repair transaction
2014-10-15 14:45:24, Info                  CSI    0000029c [SR] Verify complete
2014-10-15 14:45:24, Info                  CSI    0000029d [SR] Verifying 100 (0x00000064) components
2014-10-15 14:45:24, Info                  CSI    0000029e [SR] Beginning Verify and Repair transaction
2014-10-15 14:45:33, Info                  CSI    000002a0 [SR] Verify complete
2014-10-15 14:45:34, Info                  CSI    000002a1 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:45:34, Info                  CSI    000002a2 [SR] Beginning Verify and Repair transaction
2014-10-15 14:45:41, Info                  CSI    000002a4 [SR] Verify complete
2014-10-15 14:45:42, Info                  CSI    000002a5 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:45:42, Info                  CSI    000002a6 [SR] Beginning Verify and Repair transaction
2014-10-15 14:45:45, Info                  CSI    000002a8 [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-10-15 14:45:49, Info                  CSI    000002aa [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-10-15 14:45:49, Info                  CSI    000002ab [SR] This component was referenced by [l:158{79}]"Package_16_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.948465-49_neutral_GDR"
2014-10-15 14:45:52, Info                  CSI    000002ad [SR] Verify complete
2014-10-15 14:45:53, Info                  CSI    000002ae [SR] Verifying 100 (0x00000064) components
2014-10-15 14:45:53, Info                  CSI    000002af [SR] Beginning Verify and Repair transaction
2014-10-15 14:45:57, Info                  CSI    000002b1 [SR] Verify complete
2014-10-15 14:45:58, Info                  CSI    000002b2 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:45:58, Info                  CSI    000002b3 [SR] Beginning Verify and Repair transaction
2014-10-15 14:46:04, Info                  CSI    000002b6 [SR] Verify complete
2014-10-15 14:46:05, Info                  CSI    000002b7 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:46:05, Info                  CSI    000002b8 [SR] Beginning Verify and Repair transaction
2014-10-15 14:46:10, Info                  CSI    000002ba [SR] Verify complete
2014-10-15 14:46:11, Info                  CSI    000002bb [SR] Verifying 100 (0x00000064) components
2014-10-15 14:46:11, Info                  CSI    000002bc [SR] Beginning Verify and Repair transaction
2014-10-15 14:46:18, Info                  CSI    000002be [SR] Verify complete
2014-10-15 14:46:19, Info                  CSI    000002bf [SR] Verifying 100 (0x00000064) components
2014-10-15 14:46:19, Info                  CSI    000002c0 [SR] Beginning Verify and Repair transaction
2014-10-15 14:46:25, Info                  CSI    000002c2 [SR] Verify complete
2014-10-15 14:46:26, Info                  CSI    000002c3 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:46:26, Info                  CSI    000002c4 [SR] Beginning Verify and Repair transaction
2014-10-15 14:46:36, Info                  CSI    000002c5 [SR] Repairing corrupted file [ml:58{29},l:56{28}]"\??\C:\Windows\system32\wbem"\[l:42{21}]"Wdf01000Uninstall.mof" from store
2014-10-15 14:46:36, Info                  CSI    000002c6 [SR] Repairing corrupted file [ml:58{29},l:56{28}]"\??\C:\Windows\system32\wbem"\[l:24{12}]"Wdf01000.mof" from store
2014-10-15 14:46:38, Info                  CSI    000002cb [SR] Verify complete
2014-10-15 14:46:38, Info                  CSI    000002cc [SR] Verifying 100 (0x00000064) components
2014-10-15 14:46:38, Info                  CSI    000002cd [SR] Beginning Verify and Repair transaction
2014-10-15 14:46:49, Info                  CSI    000002cf [SR] Verify complete
2014-10-15 14:46:52, Info                  CSI    000002d0 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:46:52, Info                  CSI    000002d1 [SR] Beginning Verify and Repair transaction
2014-10-15 14:47:03, Info                  CSI    000002d3 [SR] Verify complete
2014-10-15 14:47:04, Info                  CSI    000002d4 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:47:04, Info                  CSI    000002d5 [SR] Beginning Verify and Repair transaction
2014-10-15 14:47:06, Info                  CSI    000002d7 [SR] Verify complete
2014-10-15 14:47:08, Info                  CSI    000002d8 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:47:08, Info                  CSI    000002d9 [SR] Beginning Verify and Repair transaction
2014-10-15 14:47:18, Info                  CSI    000002db [SR] Verify complete
2014-10-15 14:47:20, Info                  CSI    000002dc [SR] Verifying 100 (0x00000064) components
2014-10-15 14:47:20, Info                  CSI    000002dd [SR] Beginning Verify and Repair transaction
2014-10-15 14:47:33, Info                  CSI    000002df [SR] Verify complete
2014-10-15 14:47:35, Info                  CSI    000002e0 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:47:35, Info                  CSI    000002e1 [SR] Beginning Verify and Repair transaction
2014-10-15 14:47:45, Info                  CSI    000002e3 [SR] Verify complete
2014-10-15 14:47:46, Info                  CSI    000002e4 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:47:46, Info                  CSI    000002e5 [SR] Beginning Verify and Repair transaction
2014-10-15 14:48:21, Info                  CSI    000002e7 [SR] Verify complete
2014-10-15 14:48:21, Info                  CSI    000002e8 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:48:21, Info                  CSI    000002e9 [SR] Beginning Verify and Repair transaction
2014-10-15 14:48:26, Info                  CSI    000002eb [SR] Verify complete
2014-10-15 14:48:28, Info                  CSI    000002ec [SR] Verifying 100 (0x00000064) components
2014-10-15 14:48:28, Info                  CSI    000002ed [SR] Beginning Verify and Repair transaction
2014-10-15 14:48:36, Info                  CSI    000002ef [SR] Verify complete
2014-10-15 14:48:38, Info                  CSI    000002f0 [SR] Verifying 100 (0x00000064) components
2014-10-15 14:48:38, Info                  CSI    000002f1 [SR] Beginning Verify and Repair transaction
2014-10-15 14:48:51, Info                  CSI    000002fc [SR] Verify complete
2014-10-15 14:48:52, Info                  CSI    000002fd [SR] Verifying 32 (0x00000020) components
2014-10-15 14:48:52, Info                  CSI    000002fe [SR] Beginning Verify and Repair transaction
2014-10-15 14:48:56, Info                  CSI    00000300 [SR] Verify complete
2014-10-15 14:48:56, Info                  CSI    00000301 [SR] Repairing 2 components
2014-10-15 14:48:56, Info                  CSI    00000302 [SR] Beginning Verify and Repair transaction
2014-10-15 14:48:56, Info                  CSI    00000304 [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-10-15 14:48:56, Info                  CSI    00000305 [SR] Repairing corrupted file [ml:58{29},l:56{28}]"\??\C:\Windows\system32\wbem"\[l:42{21}]"Wdf01000Uninstall.mof" from store
2014-10-15 14:48:56, Info                  CSI    00000306 [SR] Repairing corrupted file [ml:58{29},l:56{28}]"\??\C:\Windows\system32\wbem"\[l:24{12}]"Wdf01000.mof" from store
2014-10-15 14:48:56, Info                  CSI    00000308 [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-10-15 14:48:56, Info                  CSI    00000309 [SR] This component was referenced by [l:158{79}]"Package_16_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.948465-49_neutral_GDR"
2014-10-15 14:48:57, Info                  CSI    0000030b [SR] Repair complete
2014-10-15 14:48:57, Info                  CSI    0000030c [SR] Committing transaction
2014-10-15 14:48:57, Info                  CSI    00000310 [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction  have been successfully repaired


#13 dc3

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Posted 16 October 2014 - 11:40 AM

Resetting the Sidebar to Defaults
 
a. Open up a windows explorer window and then paste the following into the location bar:
 
%localappdata%\microsoft\Windows Sidebar
 
This will open up the Sidebar gadgets folder where you should see a file named Settings.ini. You need to rename this file to Settings.ini.old, or make a backup of the file elsewhere.
 
b. Right click on the Settings.ini foler and select rename and rename it to Settings.ini.old.
Now once you re-launch Sidebar from the Start Menu, you’ll notice that a new Settings.ini is created immediately.
 
Reboot and see if this resolves the problem.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#14 MaaD

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Posted 16 October 2014 - 01:12 PM

Hi dc3

 

I am getting an error after i copy and paste  the following into the location bar:

 

%localappdata%\microsoft\Windows Sidebar



#15 dc3

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Posted 16 October 2014 - 02:09 PM

Let's try it a different way.

 

Click Start, and then click All Programs.
 
Click Accessories, right-click Command Prompt, and select Run as administrator.
 
If you are prompted for an administrator password or for confirmation, type the password or provide confirmation.
 
At the command prompt, type the following commands. Press ENTER after each command.
 
Regsvr32 atl.dll
 
Regsvr32 "%ProgramFiles%\Windows Sidebar\sbdrop.dll
 
Regsvr32 "%ProgramFiles%\Windows Sidebar\wlsrvc.dll
 
Type in exit, press Enter.
 
Restart your computer.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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