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Help! My Pc Is Infected My Myspace.exe Virus


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#1 bluebubble

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Posted 11 June 2006 - 01:41 PM

Help Pls.. My lap top is infected by a virus from a link from msn messenger. I have no idea wat is the type of virus and i can t find any remedy to reove it. There are 3 files infected in my c drive. 1) C:\WINDOWS\system32\...\helpsys\msnexplorer.exe 2)C:\Documents and Settings\...\spreader[1].exe 3)C:\myspace.exe

Need help urgently!!

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#2 Harry83

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Posted 11 June 2006 - 02:26 PM

Please try the following...

Please download ewido anti-malware it is a free version of the program.
  • Install ewido anti-malware
  • When installing, under "Additional Options" uncheck..
    • Install background guard
    • Install scan via context menu
  • Launch ewido, there should be an icon on your desktop, double-click it.
  • The program will now open to the main screen.
  • When you run ewido for the first time, you may get a warning "Database could not be found!". Click OK. We will fix this in a moment.
  • You will need to update ewido to the latest definition files.
    • On the left hand side of the main screen click update.
    • Then click on Start Update.
  • The update will start and a progress bar will show the updates being installed.
    (the status bar at the bottom will display ("Update successful")
If you are having problems with the updater, you can use this link to manually update ewido.
ewido manual updates

Once the updates are installed do the following:
  • Reboot into safe mode:
    Restart the computer
    Immediately begin tapping the key.
    Use the arrow keys to highlight Safe Mode and press the key.
  • Click on scanner
  • Click on Complete System Scan and the scan will begin.
  • You will be prompted to clean the first infection.
  • Select "Perform action on all infections", then proceed.
  • Once the scan has completed, there will be a button located on the bottom of the screen named Save report
  • Click Save report.
  • Save the report .txt file to your desktop or a location where you can find it easily.
  • Reboot into Normal Mode.
Close ewido anti-malware.

Then try scanning with one of these online scanners:
Panda ActiveScan
BitDefender

Let me know if there is anything in the report that ewido was unable to remove.

If after doing this, your situation hasn't improved, or it turns out you have multiple problems the scanners cannot remove then I suggest posting a HijackThis log in the HJT Logs and Analysis Forum. Here is a link to that Forum:

HJT Forum

Please follow the preparation directions and try not to alter your system until you receive help from one of our HJT Team Members. The preparation directions are found at the following link:

Prep Guide for Posting HJT Logs

Please note: Do not try to fix any problems with HJT yourself. This is an advanced tool and requires expert analysis.

I hope this helps you out! :thumbsup:
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Harry83
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#3 bluebubble

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Posted 12 June 2006 - 12:02 PM

thanks

#4 Harry83

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Posted 12 June 2006 - 12:54 PM

Is your problem solved?
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