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Not accepting file rename


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#1 kelsyhb

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Posted 09 October 2014 - 09:55 PM

I am trying to rename some files and Windows is apparently not cool with that. I'll type out the name I want the file to have, hit enter, and watch as the name goes back to what it was before. So far this has happened on Word and PDF files. I restarted my computer (the ol' tried and true) but that didn't help any.



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#2 dicke

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Posted 09 October 2014 - 10:06 PM

Hi,

Are your permissions in order [they are your files and you are the administrator]?

Are you using valid names with no forbidden characters?

Can you give us an example of the existing filename and the desired filename?

Keep us posted

 

Dick


Stay well and surf safe [stay protected]

Dick E


#3 kelsyhb

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Posted 09 October 2014 - 10:14 PM

Hi,

Are your permissions in order [they are your files and you are the administrator]?

Are you using valid names with no forbidden characters?

Can you give us an example of the existing filename and the desired filename?

Keep us posted

 

Dick

 

Thanks for the quick response!

 

Definitely using valid names. When I realized what was going on, I started trying to name one of them simply "test" (without the quotes).

 

I am the only one who uses this computer so I only have my own admin account.

 

The files are my own physical documents that I scanned to PDF using a Xerox Workcentre. Attached a picture of what the file names look like now.

 

The files have a security message on them but I unblocked the files and still am running into the same problem. Also attached a picture of that message.

Attached Files

  • Attached File  1.jpg   108.07KB   1 downloads
  • Attached File  2.jpg   70.08KB   0 downloads


#4 dicke

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Posted 10 October 2014 - 07:49 AM

Have you tried using "save as" as a means to change rather than 'rename'?

Keep us posted

 

Dick


Stay well and surf safe [stay protected]

Dick E


#5 kelsyhb

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Posted 17 October 2014 - 09:23 AM

Thanks Dick! It's a bit of a pain having to do it this way but that method works. I can finally get those files renamed and organized.

 

Also, the only problem files were the ones I scanned from physical to digital...probably something to do with the machine and its settings...I'll have to call the manufacturer to figure out why it's doing that.


Edited by kelsyhb, 17 October 2014 - 09:23 AM.


#6 dicke

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Posted 17 October 2014 - 05:31 PM

Glad to hear that we've passed the first roadblock. When you scan does the software give you any options on the file type that can be used? What program are you using to do the conversion?

Keep us posted


Stay well and surf safe [stay protected]

Dick E


#7 kelsyhb

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Posted 03 November 2014 - 12:54 PM

Hello,

 

The conversion is happening through a Xerox Workcentre 6605. There are options as to the type of file, but they are all things like JPEG, TIFF, etc. The preferred method where I work is PDF. All we do is put the document in the scanner, select the email address it is going to, and the machine does the rest.

 

It seems to be a problem with my computer settings. I scanned a file and emailed it to my coworker, who had no problem downloading and renaming it. I scanned the same file in the same method and emailed it to myself, downloaded it, and tried to rename it only for it to not save the change.

 

No idea what is causing this.



#8 hamluis

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Posted 03 November 2014 - 03:36 PM

Have your IT POC check your system, please.

 

Louis



#9 dicke

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Posted 06 November 2014 - 07:08 PM

A .PDF file arrived in read only format. It may not allow you to change the extension while allowing you to change the filename.

After you follow Louis' suggestion / recommendation you may not need to worry about mine :)

Keep us posted


Stay well and surf safe [stay protected]

Dick E


#10 kelsyhb

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Posted 12 November 2014 - 01:05 AM

I figured it out!

 

I was trying to rename files that were in a shortcut folder.

 

http://answers.microsoft.com/en-us/windows/forum/windows_7-files/cant-rename-folders-in-the-downloads-folder/8257706f-c21f-4e1c-8464-5e4c040f23d6

 

I followed the instructions here by entering the Downloads folder by its path and was able to change documents there.

 

Thanks all for your help!



#11 dicke

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Posted 12 November 2014 - 09:34 AM

Glad to hear all is well

We'll be here when you need us. Til then

Stay well and surf safe

 

Dick


Stay well and surf safe [stay protected]

Dick E





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