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No Internet Access


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8 replies to this topic

#1 RagdeKassama

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Posted 09 October 2014 - 04:32 PM

I need help.  My wireless shows that I have no internet acces, but as soon as I run diagnostics it says that I have internet acces; yet I still can't connect.  I can ping google and it works fine, every computer in the network works fine.  I've even tried to connect to other networks, but every network is the same.  

 

This all started last week when my norton subscription expired.  I've removed Norton completely, and I even had a post in the malware section but they couldn't find anything.  I would appreciate any help, thankyou.



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#2 Condobloke

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Posted 09 October 2014 - 05:12 PM

Try the following steps please...:

 

To enable or disable a network adapter
  1. Open Network Connections by clicking the Start button 4f6cbd09-148c-4dd8-b1f2-48f232a2fd33_818, and then clicking Control Panel. In the search box, type adapter, and then, under Network and Sharing Center, click View network connections.

  2. Right-click the network adapter, and then do one of the following:

    • To disable the network adapter, click Disable. 18abb370-ac1e-4b6b-b663-e028a75bf05b_48. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

    • To enable the network adapter, click Enable. 18abb370-ac1e-4b6b-b663-e028a75bf05b_48. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

    0c95dfac-9820-4faa-9978-c86cdfd306ac_50.The network adapter menu

    If you disable the adapter, you have to enable it again to connect to a network


Condobloke

Outback Australian  

 

fed up with Windows antics...??

 

LINUX IS THE ANSWER

 

I USE LINUX MINT 18.3  EXCLUSIVELY.

 Failure is not an option. It comes bundled with your Microsoft product.

 

Success is not Final, Failure is not Fatal,

 

It is the Courage to Continue that Counts.

W.C. 4th June 1940

 

 

 


#3 RagdeKassama

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Posted 09 October 2014 - 06:55 PM

Thanks for responding, but I still can't get it to work.



#4 Condobloke

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Posted 10 October 2014 - 05:19 AM

Please run Net Adapter Repair

 

http://www.bleepingcomputer.com/download/netadapter-repair-all-in-one/

When the program opens on your desktop.....Place a tick in ALL the boxes, then click Run All Selected


Condobloke

Outback Australian  

 

fed up with Windows antics...??

 

LINUX IS THE ANSWER

 

I USE LINUX MINT 18.3  EXCLUSIVELY.

 Failure is not an option. It comes bundled with your Microsoft product.

 

Success is not Final, Failure is not Fatal,

 

It is the Courage to Continue that Counts.

W.C. 4th June 1940

 

 

 


#5 CaveDweller2

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Posted 10 October 2014 - 08:24 AM

Did you use the norton removal tool? Generally speaking if there is a tool for the removal of software, you should use it.

 

Do if you connect wired does it work?


Hope this helps thumbup.gif

Associate in Applied Science - Network Systems Management - Trident Technical College


#6 Ivy74

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Posted 10 October 2014 - 10:41 AM

I need help.  My wireless shows that I have no internet acces, but as soon as I run diagnostics it says that I have internet acces; yet I still can't connect.  I can ping google and it works fine, every computer in the network works fine.  I've even tried to connect to other networks, but every network is the same.  

 

This all started last week when my norton subscription expired.  I've removed Norton completely, and I even had a post in the malware section but they couldn't find anything.  I would appreciate any help, thankyou.

 

If you can ping google.com or any external web address or/and Public IP and get replies then I seriously doubt it's the NIC card.

 

A few obvious things to rule out:

Modify your NIC properties DNS entry from Dynamic to a static IP of 8.8.8.8

Go into IE settings and check and confirm you don't have "Proxy" turned on and make sure you don't have 127.0.0.1 in there which I seen on many cases.

Also try this:

TCP/IP stack repair options for use with Vista or 7. 

Start - All Programs - Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log

Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log

Reboot the machine.

 

Update us after all that.


***Note***

My job has blocked Europe by the firewall which means I can't access this site from the office anymore. So I will barely be here if at all. In case you cared.  :smash:


#7 RagdeKassama

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Posted 11 October 2014 - 09:32 PM

See the end of this message for details on invoking 
just-in-time (JIT) debugging instead of this dialog box.
 
************** Exception Text **************
System.Net.Sockets.SocketException (0x80004005): No such host is known
   at System.Net.Dns.InternalGetHostByName(String hostName, Boolean includeIPv6)
   at System.Net.Dns.GetHostEntry(String hostNameOrAddress)
   at NetAdapter.FormMain.FindDefaultNic()
   at NetAdapter.FormMain.RefreshNetworkInfo(Boolean isPublicIP)
   at NetAdapter.FormMain.FormMain_Load(Object sender, EventArgs e)
   at System.Windows.Forms.Form.OnLoad(EventArgs e)
   at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
   at System.Windows.Forms.Control.CreateControl()
   at System.Windows.Forms.Control.WmShowWindow(Message& m)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.Form.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
 
 
************** Loaded Assemblies **************
mscorlib
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.18444 built by: FX451RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v4.0.30319/mscorlib.dll
----------------------------------------
NetAdapter
    Assembly Version: 1.2.0.0
    Win32 Version: 1.2.0.0
    CodeBase: file:///C:/Users/Edgar/Desktop/NetAdapterRepair1.2.exe
----------------------------------------
System.Windows.Forms
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.18408 built by: FX451RTMGREL
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.18408 built by: FX451RTMGREL
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.18408 built by: FX451RTMGREL
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Management
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.18408 built by: FX451RTMGREL
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Management/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Management.dll
----------------------------------------
System.Core
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.18408 built by: FX451RTMGREL
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
System.Configuration
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.18408 built by: FX451RTMGREL
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
 
************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.
 
For example:
 
<configuration>
    <system.windows.forms jitDebugging="true" />
</configuration>
 
When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.


#8 Condobloke

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Posted 11 October 2014 - 10:24 PM

Did you use the norton removal tool? Generally speaking if there is a tool for the removal of software, you should use it.

 

Do if you connect wired does it work?

 

removal tool...yes or no    ??

if you connect wired does it work    ??


Condobloke

Outback Australian  

 

fed up with Windows antics...??

 

LINUX IS THE ANSWER

 

I USE LINUX MINT 18.3  EXCLUSIVELY.

 Failure is not an option. It comes bundled with your Microsoft product.

 

Success is not Final, Failure is not Fatal,

 

It is the Courage to Continue that Counts.

W.C. 4th June 1940

 

 

 


#9 cat1092

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Posted 11 October 2014 - 11:42 PM

The correct removal tool for security matters, have seen this same issue several times, particularly if it was an Internet Security suite. Regardless of it being an AV or IS suite though, the use of the proper tool is best (& safest) way to uninstall these. Another reason is that another brand of security may be desired, and the install will reverse itself, because leftovers are still on the computer. So even if it hasn't been ran, it still should be, safe mode may be needed. 

 

There are some components of the suite that if improperly removed, wipes out wireless altogether, as the profiles are stored there. Same goes for standalone Firewall software. 

 

Cat


Performing full disc images weekly and keeping important data off of the 'C' drive as generated can be the best defence against Malware/Ransomware attacks, as well as a wide range of other issues. 





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