If it doesn't complete again,
then please run the following:
Please download Malwarebytes Anti-Rootkit (MBAR) from here http://www.malwarebytes.org/products/mbar/
and save it to your desktop.
Direct link to the file: http://downloads.malwarebytes.org/file/mbar
•Be sure to print out and follow the instructions provided on that same page.
•Caution: This is a beta version so please be sure to read the disclaimer and back up any important data before using.
•Doubleclick on the MBAR file you downloaded.
•Approve the UAC prompt in Vista and newer operating systems.
•Click OK on the next screen, to allow the package to extract the contents of the file to it's own folder, mbar.
•By default, this will be on your desktop, though you can choose another location if you wish. We advise using the default location for simplicity.
•mbar.exe will launch automatically. On some systems, this may take a few extra seconds. Please be patient and wait for the program to open.
•After reading the Introduction, click 'Next' if you agree.
•On the Update Database screen, click on the 'Update' button.
•Once you see 'Success: Database was successfully updated' click on 'Next'.
•Click the 'Scan' button.
A.With some infections, you may see two messages boxes.
1.'Could not load protection driver'. Click 'OK'.
2.'Could not load DDA driver'. Click 'Yes' to this message, to allow the driver to load after a restart. Allow the computer to restart. Continue with the rest of these instructions.
•If malware is found, press the Cleanup button when the scan completes.
Note: <<<< this is an important step >>>>
fixdamage - repair damaged services
If no detections occurred during the MBAR scan, and/or if the issue with Website Blocking remains, please do this next:
Open the Malwarebytes Anti-Rootkit folder.
Locate fixdamage.exe within the \mbar\Plugins folder and double click on it. In Windows Vista and Windows 7, approve the UAC prompt
fixdamage.exe will open a command window.
You will be asked if you want to continue. Type y if you do.
A reboot request may be made after the fix. Type y in the command prompt, and allow the computer to be rebooted.
Even if a reboot request was not made after running FixDamage.exe please restart the computer.
Once back in Windows, please send the following logs as attachments to your reply. These logs are located in the Malwarebytes Anti-Rootkit folder.
mbar-log-2014-xx-xx(xx-xx-xx).txt (where xx-xx(xx-xx-xx) is the date and time of the scan)