Hello, my computer is a Dell Dimension 4700 that is running Windows XP that is currently using four 1 GB RAM modules. I have a error that is occurring where my computer will not boot up. The diagnostic lights in the back have the colors: A, B (green) and C, D (yellow). When I referred to the Service Manual, they said to do this;
1. Determine if a conflict exists by removing a card (not a graphics card) and restarting the computer.
2. If the problem persists, reinstall the card that you removed, remove a different card, and then restart the computer.
3. Repeat this process for each card. If the computer starts normally, troubleshoot the last card removed from the computer for resource conflicts (see your Owner's Manual).
4. If the problem persists, contact Dell (see your Owner's Manual).
If I understand correctly, it's telling me to remove a RAM module individually, leaving 3 in each time then start my computer up to see if it will boot correctly, is this right? And if it is, is it safe to leave 3 RAM modules in like that.
The only actions I've taken are to remove dust and removing my graphics card then reconnecting my default and trying to boot up but the error still occurs.
Edited by Jarod1, 08 October 2014 - 10:27 PM.