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easytosshoop ads


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6 replies to this topic

#1 bigfatwallet

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Posted 08 October 2014 - 04:42 PM

Hi all, 

 

I have had several problems recently with browsers redirecting me to other sites and also what appears to be nasty adverts by easytosshoop.

 

I have run malwarebytes, hitman pro and anvi smart defender several times and it seems to have cured the redirection but not the adverts. 

 

I am using windows 8, chrome and the only extensions running are hootsuite. 

 

Can anyone advise how to remove these adds please as everything I have tried to date has failed. 

 

Many thanks

 



BC AdBot (Login to Remove)

 


#2 bigfatwallet

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Posted 08 October 2014 - 04:45 PM

Sorry I just wanted to provide an update, I double checked the extensions and am also running the AnviAdblock extension which has now cured the ads but I assume my PC is still infected with the adware but being blocked? do I still need to do a fix? thanks again, appreciate the support.



#3 Broni

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Posted 08 October 2014 - 05:10 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"



p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


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#4 bigfatwallet

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Posted 09 October 2014 - 02:12 PM

Thanks Broni,

 

1. Security Check

 Results of screen317's Security Check version 0.99.88  
   x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Windows Defender   
 WMI entry may not exist for antivirus; attempting automatic update. 
`````````Anti-malware/Other Utilities Check:````````` 
 Google Chrome 37.0.2062.102  
 Google Chrome 37.0.2062.94  
 Google Chrome update.dll..  
````````Process Check: objlist.exe by Laurent````````  
 Windows Defender MSMpEng.exe 
 Malwarebytes Anti-Malware mbamscheduler.exe   
 Anvisoft Anvi Smart Defender ASD2Srv.exe  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C:  % 
````````````````````End of Log`````````````````````` 
 
 
 
 
2.Farbar

Farbar Service Scanner Version: 21-07-2014
Ran by Vikki (administrator) on 09-10-2014 at 17:18:08
Running from "C:\Users\Vikki\Downloads"
Microsoft Windows 8.1  (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MsMpEng.exe => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****
 
 
 
 
3. MiniToolBox

MiniToolBox by Farbar  Version: 21-07-2014
Ran by Vikki (administrator) on 09-10-2014 at 17:19:23
Running from "C:\Users\Vikki\Downloads"
Microsoft Windows 8.1  (X64)
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Realtek RTL8188EE 802.11bgn Wi-Fi Adapter = WiFi (Connected)
Realtek PCIe FE Family Controller = Ethernet (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="WiFi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Vikki
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Wireless LAN adapter Local Area Connection* 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 48-5A-B6-56-D5-8F
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter WiFi:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek RTL8188EE 802.11bgn Wi-Fi Adapter
   Physical Address. . . . . . . . . : 48-5A-B6-56-D5-8F
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::699e:2cc0:13df:3e49%4(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.4(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : 08 October 2014 22:28:15
   Lease Expires . . . . . . . . . . : 10 October 2014 17:11:11
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 71850678
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-27-C1-2A-A0-1D-48-D6-AB-9B
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Ethernet:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : C1-LINE.COM
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : A0-1D-48-D6-AB-9B
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
Server:  UnKnown
Address:  192.168.1.1
 
Name:    google.com
Addresses:  2a00:1450:4009:80b::100e
 74.125.230.229
 74.125.230.228
 74.125.230.233
 74.125.230.231
 74.125.230.238
 74.125.230.230
 74.125.230.225
 74.125.230.226
 74.125.230.232
 74.125.230.227
 74.125.230.224
 
 
Pinging google.com [74.125.230.233] with 32 bytes of data:
Reply from 74.125.230.233: bytes=32 time=21ms TTL=53
Reply from 74.125.230.233: bytes=32 time=15ms TTL=53
 
Ping statistics for 74.125.230.233:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 15ms, Maximum = 21ms, Average = 18ms
Server:  UnKnown
Address:  192.168.1.1
 
Name:    yahoo.com
Addresses:  98.138.253.109
 206.190.36.45
 98.139.183.24
 
 
Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=131ms TTL=48
Reply from 98.139.183.24: bytes=32 time=123ms TTL=48
 
Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 123ms, Maximum = 131ms, Average = 127ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  5...48 5a b6 56 d5 8f ......Microsoft Wi-Fi Direct Virtual Adapter
  4...48 5a b6 56 d5 8f ......Realtek RTL8188EE 802.11bgn Wi-Fi Adapter
  3...a0 1d 48 d6 ab 9b ......Realtek PCIe FE Family Controller
  1...........................Software Loopback Interface 1
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.4     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.4    281
      192.168.1.4  255.255.255.255         On-link       192.168.1.4    281
    192.168.1.255  255.255.255.255         On-link       192.168.1.4    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.4    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.4    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
  4    281 fe80::/64                On-link
  4    281 fe80::699e:2cc0:13df:3e49/128
                                    On-link
  1    306 ff00::/8                 On-link
  4    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\napinsp.dll [53760] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\NLAapi.dll [64000] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [21504] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67584] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [84480] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [30208] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (10/09/2014 05:11:09 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 66274844
 
Error: (10/09/2014 05:11:09 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 66274844
 
Error: (10/09/2014 05:11:09 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (10/09/2014 01:46:45 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 10810969
 
Error: (10/09/2014 01:46:45 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 10810969
 
Error: (10/09/2014 01:46:45 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (10/08/2014 10:28:55 PM) (Source: Application Error) (User: )
Description: Faulting application name: mbamservice.exe, version: 3.0.2.0, time stamp: 0x5318d363
Faulting module name: mbamservice.exe, version: 3.0.2.0, time stamp: 0x5318d363
Exception code: 0x40000015
Fault offset: 0x0007da8a
Faulting process ID: 0x5ec
Faulting application start time: 0xmbamservice.exe0
Faulting application path: mbamservice.exe1
Faulting module path: mbamservice.exe2
Report ID: mbamservice.exe3
Faulting package full name: mbamservice.exe4
Faulting package-relative application ID: mbamservice.exe5
 
Error: (10/08/2014 10:28:29 PM) (Source: Application Error) (User: )
Description: Faulting application name: 016899~1.EXE, version: 7.8.113.0, time stamp: 0x51e05b9a
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x5c737361
Faulting process ID: 0x6a0
Faulting application start time: 0x016899~1.EXE0
Faulting application path: 016899~1.EXE1
Faulting module path: 016899~1.EXE2
Report ID: 016899~1.EXE3
Faulting package full name: 016899~1.EXE4
Faulting package-relative application ID: 016899~1.EXE5
 
Error: (10/08/2014 07:19:06 PM) (Source: Application Error) (User: )
Description: Faulting application name: mbamservice.exe, version: 3.0.2.0, time stamp: 0x5318d363
Faulting module name: mbamservice.exe, version: 3.0.2.0, time stamp: 0x5318d363
Exception code: 0x40000015
Fault offset: 0x0007da8a
Faulting process ID: 0x714
Faulting application start time: 0xmbamservice.exe0
Faulting application path: mbamservice.exe1
Faulting module path: mbamservice.exe2
Report ID: mbamservice.exe3
Faulting package full name: mbamservice.exe4
Faulting package-relative application ID: mbamservice.exe5
 
Error: (10/08/2014 07:18:47 PM) (Source: Application Error) (User: )
Description: Faulting application name: 016899~1.EXE, version: 7.8.113.0, time stamp: 0x51e05b9a
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x5c737361
Faulting process ID: 0x670
Faulting application start time: 0x016899~1.EXE0
Faulting application path: 016899~1.EXE1
Faulting module path: 016899~1.EXE2
Report ID: 016899~1.EXE3
Faulting package full name: 016899~1.EXE4
Faulting package-relative application ID: 016899~1.EXE5
 
 
System errors:
=============
Error: (10/09/2014 01:46:39 AM) (Source: Service Control Manager) (User: )
Description: The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly. It has done this 2 time(s).
 
Error: (10/08/2014 10:46:31 PM) (Source: Service Control Manager) (User: )
Description: The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly. It has done this 1 time(s).
 
Error: (10/08/2014 10:28:58 PM) (Source: Service Control Manager) (User: )
Description: The MBAMService service terminated unexpectedly. It has done this 1 time(s).
 
Error: (10/08/2014 10:28:51 PM) (Source: Service Control Manager) (User: )
Description: The McAfee Application Installer Cleanup (0168991393165776) service terminated unexpectedly. It has done this 1 time(s).
 
Error: (10/08/2014 10:28:48 PM) (Source: Service Control Manager) (User: )
Description: The McAfee Boot Delay Start Service service failed to start due to the following error: 
%%2
 
Error: (10/08/2014 10:28:44 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Performance Optimizer service to connect.
 
Error: (10/08/2014 10:27:14 PM) (Source: DCOM) (User: VIKKI)
Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9}
 
Error: (10/08/2014 10:27:14 PM) (Source: DCOM) (User: VIKKI)
Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9}
 
Error: (10/08/2014 07:19:11 PM) (Source: Service Control Manager) (User: )
Description: The MBAMService service terminated unexpectedly. It has done this 1 time(s).
 
Error: (10/08/2014 07:19:11 PM) (Source: Service Control Manager) (User: )
Description: The HitmanPro 3.7 Crusader (Boot) service terminated with the following service-specific error: 
%%0
 
 
Microsoft Office Sessions:
=========================
Error: (10/09/2014 05:11:09 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 66274844
 
Error: (10/09/2014 05:11:09 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 66274844
 
Error: (10/09/2014 05:11:09 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (10/09/2014 01:46:45 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 10810969
 
Error: (10/09/2014 01:46:45 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 10810969
 
Error: (10/09/2014 01:46:45 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (10/08/2014 10:28:55 PM) (Source: Application Error)(User: )
Description: mbamservice.exe3.0.2.05318d363mbamservice.exe3.0.2.05318d363400000150007da8a5ec01cfe33ed8d23fd2C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exeC:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe1aa5533d-4f32-11e4-827b-a01d48d6ab9b
 
Error: (10/08/2014 10:28:29 PM) (Source: Application Error)(User: )
Description: 016899~1.EXE7.8.113.051e05b9aunknown0.0.0.000000000c00000055c7373616a001cfe33ec490c156C:\Windows\TEMP\016899~1.EXEunknown0b4fbd14-4f32-11e4-827b-a01d48d6ab9b
 
Error: (10/08/2014 07:19:06 PM) (Source: Application Error)(User: )
Description: mbamservice.exe3.0.2.05318d363mbamservice.exe3.0.2.05318d363400000150007da8a71401cfe32456d16977C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exeC:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe9646af42-4f17-11e4-827a-a01d48d6ab9b
 
Error: (10/08/2014 07:18:47 PM) (Source: Application Error)(User: )
Description: 016899~1.EXE7.8.113.051e05b9aunknown0.0.0.000000000c00000055c73736167001cfe32443f01ed9C:\Windows\TEMP\016899~1.EXEunknown8aef7f70-4f17-11e4-827a-a01d48d6ab9b
 
 
CodeIntegrity Errors:
===================================
  Date: 2014-10-08 10:04:09.397
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-10-08 10:04:09.116
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-10-08 10:04:08.835
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-10-08 10:04:08.522
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-10-08 10:04:08.225
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-10-08 10:04:07.944
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-10-08 10:04:06.147
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-10-08 10:04:05.804
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-10-08 10:04:05.460
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-10-08 10:04:05.100
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
 
 
=========================== Installed Programs ============================
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
AMD Accelerated Video Transcoding (Version: 13.15.100.30925 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Control Center (x32 Version: 2013.0925.645.10236 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Install Manager (HKLM\...\{5BB304EB-8E5B-0F2D-66FA-6603D9BB3232}) (Version: 8.0.915.0 - Advanced Micro Devices, Inc.)
AMD Fuel (Version: 2013.0925.645.10236 - Advanced Micro Devices, Inc.) Hidden
Anvi Smart Defender 2.3 (HKLM-x32\...\Anvi Smart Defender) (Version: 2.3 - Anvisoft)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2013.0925.645.10236 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2013.0925.645.10236 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2013.0925.645.10236 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (x32 Version: 2013.0925.0644.10236 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Traditional (x32 Version: 2013.0925.0644.10236 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (x32 Version: 2013.0925.0644.10236 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (x32 Version: 2013.0925.0644.10236 - Advanced Micro Devices, Inc.) Hidden
CCC Help Dutch (x32 Version: 2013.0925.0644.10236 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (x32 Version: 2013.0925.0644.10236 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (x32 Version: 2013.0925.0644.10236 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (x32 Version: 2013.0925.0644.10236 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (x32 Version: 2013.0925.0644.10236 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (x32 Version: 2013.0925.0644.10236 - Advanced Micro Devices, Inc.) Hidden
CCC Help Hungarian (x32 Version: 2013.0925.0644.10236 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (x32 Version: 2013.0925.0644.10236 - Advanced Micro Devices, Inc.) Hidden
CCC Help Japanese (x32 Version: 2013.0925.0644.10236 - Advanced Micro Devices, Inc.) Hidden
CCC Help Korean (x32 Version: 2013.0925.0644.10236 - Advanced Micro Devices, Inc.) Hidden
CCC Help Norwegian (x32 Version: 2013.0925.0644.10236 - Advanced Micro Devices, Inc.) Hidden
CCC Help Polish (x32 Version: 2013.0925.0644.10236 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (x32 Version: 2013.0925.0644.10236 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (x32 Version: 2013.0925.0644.10236 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (x32 Version: 2013.0925.0644.10236 - Advanced Micro Devices, Inc.) Hidden
CCC Help Swedish (x32 Version: 2013.0925.0644.10236 - Advanced Micro Devices, Inc.) Hidden
CCC Help Thai (x32 Version: 2013.0925.0644.10236 - Advanced Micro Devices, Inc.) Hidden
CCC Help Turkish (x32 Version: 2013.0925.0644.10236 - Advanced Micro Devices, Inc.) Hidden
ccc-utility64 (Version: 2013.0925.645.10236 - Advanced Micro Devices, Inc.) Hidden
CyberLink LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.5.6902 - CyberLink Corp.)
CyberLink LabelPrint (x32 Version: 2.5.5.6902 - CyberLink Corp.) Hidden
CyberLink Media Suite 10 (HKLM-x32\...\InstallShield_{1FBF6C24-C1fD-4101-A42B-0C564F9E8E79}) (Version: 10.0.5.3303 - CyberLink Corp.)
CyberLink Media Suite 10 (x32 Version: 10.0.5.3303 - CyberLink Corp.) Hidden
Cyberlink PhotoDirector (HKLM-x32\...\InstallShield_{39337565-330E-4ab6-A9AE-AC81E0720B10}) (Version: 3.0.3.4503 - CyberLink Corp.)
Cyberlink PhotoDirector (x32 Version: 3.0.3.4503 - CyberLink Corp.) Hidden
CyberLink Power2Go 8 (HKLM-x32\...\InstallShield_{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}) (Version: 8.0.5.3228 - CyberLink Corp.)
CyberLink Power2Go 8 (x32 Version: 8.0.5.3228 - CyberLink Corp.) Hidden
CyberLink PowerDirector 10 (HKLM-x32\...\InstallShield_{B0B4F6D2-F2AE-451A-9496-6F2F6A897B32}) (Version: 10.0.5.3304 - CyberLink Corp.)
CyberLink PowerDirector 10 (x32 Version: 10.0.5.3304 - CyberLink Corp.) Hidden
CyberLink PowerDVD 12 (HKLM-x32\...\InstallShield_{B46BEA36-0B71-4A4E-AE41-87241643FA0A}) (Version: 12.0.2.3305 - CyberLink Corp.)
CyberLink PowerDVD 12 (x32 Version: 12.0.2.3305 - CyberLink Corp.) Hidden
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 5.0.2.3302 - CyberLink Corp.)
CyberLink YouCam (x32 Version: 5.0.2.3302 - CyberLink Corp.) Hidden
DisableMSDefender (Version: 1.0.0 - Hewlett-Packard Company) Hidden
Dragon Notes en-GB (HKLM-x32\...\{C438C1D0-A46C-4BFA-AF02-11261DE9CCE0}) (Version: 01.00.100.011 - Nuance Communications Inc.)
Dropbox (HKCU\...\Dropbox) (Version: 2.10.28 - Dropbox, Inc.)
Energy Star (HKLM-x32\...\{FC0ADA4D-8FA5-4452-8AFF-F0A0BAC97EF7}) (Version: 1.0.9 - Hewlett-Packard Company)
EPSON SX235 Series Printer Uninstall (HKLM\...\EPSON SX235 Series) (Version:  - SEIKO EPSON Corporation)
GIMP 2.8.10 (HKLM\...\GIMP-2_is1) (Version: 2.8.10 - The GIMP Team)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 37.0.2062.102 - Google Inc.)
Hewlett-Packard ACLM.NET v1.2.2.3 (x32 Version: 1.00.0000 - Hewlett-Packard Company) Hidden
HitmanPro 3.7 (HKLM\...\HitmanPro37) (Version: 3.7.9.225 - SurfRight B.V.)
HP 3D DriveGuard (HKLM-x32\...\{07F6DC37-0857-4B68-A675-4E35989E85E3}) (Version: 6.0.15.1 - Hewlett-Packard Company)
HP CoolSense (HKLM-x32\...\{394B14EA-B072-4440-9510-87797CB12371}) (Version: 2.20.21 - Hewlett-Packard Company)
HP Customer Experience Enhancements (x32 Version: 6.0.1.7 - Hewlett-Packard) Hidden
HP Documentation (HKLM-x32\...\{4525FF56-E096-42F4-BB64-52AAA8B3D893}) (Version: 1.1.1.0 - Hewlett-Packard)
HP Postscript Converter (Version: 4.5.12202 - Hewlett-Packard) Hidden
HP Recovery Manager (x32 Version: 12.00 - Hewlett-Packard) Hidden
HP Registration Service (HKLM\...\{D1E8F2D7-7794-4245-B286-87ED86C1893C}) (Version: 1.2.7127.4628 - Hewlett-Packard)
HP SimplePass (HKLM-x32\...\InstallShield_{314FAD12-F785-4471-BCE8-AB506642B9A1}) (Version: 8.00.54 - Hewlett-Packard)
HP SimplePass (Version: 8.00.54 - Hewlett-Packard) Hidden
HP Support Assistant (HKLM-x32\...\{3AF15EEA-8EDF-4393-BB6C-CF8A9986486A}) (Version: 7.3.35.20 - Hewlett-Packard Company)
HP System Event Utility (HKLM-x32\...\{C78E8F51-3EAD-4F0C-83F0-EF371075E0B4}) (Version: 1.0.10 - Hewlett-Packard Company)
HP Utility Center (HKLM\...\{7A75E042-0D30-43C2-BD2A-684F4BE38FF7}) (Version: 2.3.1 - Hewlett-Packard Company)
HP Wireless Button Driver (HKLM-x32\...\{30B2D1D8-0A07-4B71-9553-0710C5D31E35}) (Version: 1.1.2.1 - Hewlett-Packard Company)
Inst5675 (Version: 8.00.54 - Softex Inc.) Hidden
Inst5676 (Version: 8.00.54 - Softex Inc.) Hidden
Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)
Microsoft Office Professional Plus 2013 - en-us (HKLM\...\ProPlusRetail - en-us) (Version: 15.0.4649.1003 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
MySQL Connector/ODBC 5.2 (HKLM-x32\...\{E80F9035-38F6-4B3B-9FD4-1F541A2B67C2}) (Version: 5.2.6 - Oracle Corporation)
OEM Application Profile (HKLM-x32\...\{70D5F822-F4C4-33D9-7EEC-2A4AF4EA7BDC}) (Version: 1.00.0000 - Advanced Micro Devices, Inc.)
Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4649.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (Version: 15.0.4649.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (x32 Version: 15.0.4649.1003 - Microsoft Corporation) Hidden
Rapport (x32 Version: 3.5.1404.19 - Trusteer) Hidden
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.2.9200.29068 - Realtek Semiconductor Corp.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.20.815.2013 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7023 - Realtek Semiconductor Corp.)
REALTEK Wireless LAN Driver (HKLM-x32\...\{A5107464-AA9B-4177-8129-5FF2F42DD322}) (Version: 1.00.12.0906 - REALTEK Semiconductor Corp.)
Skype™ 6.14 (HKLM-x32\...\{7A3C7E05-EE37-47D6-99E1-2EB05A3DA3F7}) (Version: 6.14.104 - Skype Technologies S.A.)
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 17.0.6.2 - Synaptics Incorporated)
Trusteer Endpoint Protection (HKLM-x32\...\Rapport_msi) (Version: 3.5.1404.19 - Trusteer)
VLC media player 2.1.3 (HKLM-x32\...\VLC media player) (Version: 2.1.3 - VideoLAN)
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 23%
Total physical RAM: 7366.26 MB
Available physical RAM: 5661.88 MB
Total Pagefile: 8518.26 MB
Available Pagefile: 6431 MB
Total Virtual: 4095.88 MB
Available Virtual: 3977.12 MB
 
========================= Partitions: =====================================
 
1 Drive c: (Windows) (Fixed) (Total:912.57 GB) (Free:770.44 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:18.17 GB) (Free:1.85 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\VIKKI
 
Administrator            Guest                    m_k_s_000                
Vikki                    
 
========================= Restore Points ==================================
 
15-09-2014 09:17:37 Windows Update
23-09-2014 14:04:33 Windows Update
01-10-2014 18:49:58 Scheduled Checkpoint
08-10-2014 18:15:40 Checkpoint by HitmanPro
 
**** End of log ****
 
 
 
4. Malwarebytes

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 09/10/2014
Scan Time: 17:28:34
Logfile: 4-MalwareBytes.txt
Administrator: Yes
 
Version: 2.00.2.1012
Malware Database: v2014.10.09.07
Rootkit Database: v2014.10.08.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled
 
OS: Windows 8.1
CPU: x64
File System: NTFS
User: Vikki
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 347063
Time Elapsed: 36 min, 54 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 1
PUP.Optional.Tikotin.A, HKU\S-1-5-21-3686375801-3211886221-3680407472-1002-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\INTERNET EXPLORER\MAIN|Start Page, http://tikotin.com, Good: (www.google.com), Bad: (http://tikotin.com),Replaced,[b1fa19f9324a83b3f7687e8fd92c867a]
 
Folders: 0
(No malicious items detected)
 
Files: 1
PUP.Optional.VOPackage.Gen, C:\Users\Vikki\AppData\Local\Temp\VOPackage.exe, Quarantined, [7a31d1416517c274d7d12aa3956c9b65], 
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
 
 
 
 
5.Mbar

Malwarebytes Anti-Rootkit BETA 1.07.0.1012
www.malwarebytes.org
 
Database version: v2014.10.09.08
 
Windows 8.1 x64 NTFS
Internet Explorer 11.0.9600.17278
Vikki :: VIKKI [administrator]
 
09/10/2014 18:23:47
mbar-log-2014-10-09 (18-23-47).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 348031
Time elapsed: 31 minute(s), 26 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)
 
 
 
 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1012
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.3.9200 Windows 8.1 x64
 
Account is Administrative
 
Internet Explorer version: 11.0.9600.17278
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 1.597000 GHz
Memory total: 7724081152, free: 5812527104
 
Downloaded database version: v2014.10.09.08
Downloaded database version: v2014.10.08.01
=======================================
Initializing...
Done!
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
This drive is a GPT Drive.
MBR Signature: 55AA
Disk Signature: CF9F01CA
 
GPT Protective MBR Partition information:
 
    Partition 0 type is EFI-GPT (0xee)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 1  Numsec = 4294967295
 
    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
GPT Partition information:
 
    GPT Header Signature 4546492050415254
    GPT Header Revision 65536 Size 92 CRC 418266905
    GPT Header CurrentLba = 1 BackupLba 1953525167
    GPT Header FirstUsableLba 34  LastUsableLba 1953525134
    GPT Header Guid 1a95f5d1-5630-4e06-9dc3-36841c786ddf
    GPT Header Contains 128 partition entries starting at LBA 2
    GPT Header Partition entry size = 128
 
    Backup GPT header Signature 4546492050415254
    Backup GPT header Revision 65536 Size 92 CRC 418266905
    Backup GPT header CurrentLba = 1953525167 BackupLba 1
    Backup GPT header FirstUsableLba 34  LastUsableLba 1953525134
    Backup GPT header Guid 1a95f5d1-5630-4e06-9dc3-36841c786ddf
    Backup GPT header Contains 128 partition entries starting at LBA 1953525135
    Backup GPT header Partition entry size = 128
 
    Partition 0 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID 40ce45c5-4e32-442a-9513-d0742ddfc764
    FirstLBA 2048  Last LBA 821247
    Attributes 1
    Partition Name                 Basic data partition
 
    Partition 1 Type c12a7328-f81f-11d2-ba4b-0a0c93ec93b
    Partition ID 6cda0518-131a-4fc7-9617-c7345a304b7b
    FirstLBA 821248  Last LBA 1353727
    Attributes 0
    Partition Name                 EFI system partition
 
    GPT Partition 1 is bootable
    Partition 2 Type e3c9e316-b5c-4db8-817d-f92df0215ae
    Partition ID a08da667-bd7c-41ff-a446-5a38d9e31e
    FirstLBA 1353728  Last LBA 1615871
    Attributes 0
    Partition Name         Microsoft reserved partition
 
    Partition 3 Type ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
    Partition ID fea85fb3-cfdb-4868-a1ad-bab264dad237
    FirstLBA 1615872  Last LBA 1915414527
    Attributes 0
    Partition Name                 Basic data partition
 
    Partition 4 Type ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
    Partition ID c47dd1a6-3851-4da3-89e7-e7b60fc1217
    FirstLBA 1915414528  Last LBA 1953523711
    Attributes 1
    Partition Name                 Basic data partition
 
Disk Size: 1000204886016 bytes
Sector size: 512 bytes
 
Done!
Scan finished
=======================================
 
 
Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished
 
 
 
 
 
6.Rkill

Rkill 2.6.8 by Lawrence Abrams (Grinler)
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 10/09/2014 08:02:36 PM in x64 mode.
Windows Version: Windows 8.1 
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * No issues found.
 
Checking Windows Service Integrity: 
 
 * MsKeyboardFilter [Missing Service]
 * CSC [Missing Service]
 * E1G60 [Missing Service]
 * kbldfltr [Missing Service]
 * storvsp [Missing Service]
 * Vid [Missing Service]
 * vmbusr [Missing Service]
 * vpcivsp [Missing Service]
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * No issues found.
 
Program finished at: 10/09/2014 08:04:57 PM
Execution time: 0 hours(s), 2 minute(s), and 20 seconds(s)
 
 
 
 
 
Thank you very much in advance.


#5 Broni

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Posted 09 October 2014 - 04:56 PM

p22002970.gif I strongly suggest you uninstall Anvisoft Anvi Smart Defender.

It doesn't have best reputation: https://www.mywot.com/en/scorecard/anvisoft.com?utm_source=addon&utm_content=popup-donuts

 

Next...

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Please run a free online scan with the ESET Online Scanner.

  • Disable your antivirus program
  • Internet Explorer users - Click on this link to open ESET OnlineScan.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on ESET Smart Installer to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Check "Enable detection of potentially unwanted applications".
  • Click Advanced settings and make sure all 4 boxes are checkmarked (two of them are already checkmarked by default).
    Do NOT checkmark "Use custom proxy settings"
  • Click the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.


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#6 bigfatwallet

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Posted 13 October 2014 - 10:25 AM

Apologies for the delay, took a while to run all the scans:

 

1- I've removed Anvi

 

2- TFC was run successfully

 

3- Adcleaner

# AdwCleaner v3.311 - Report created 11/10/2014 at 13:01:27
# Updated 30/09/2014 by Xplode
# Operating System : Windows 8.1  (64 bits)
# Username : Vikki - VIKKI
# Running from : C:\Users\Vikki\Downloads\adwcleaner_3.311.exe
# Option : Clean
 
***** [ Services ] *****
 
Service Deleted : wStLibG64
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\ProgramData\DealsFinderProo
Folder Deleted : C:\ProgramData\easytoasshop
Folder Deleted : C:\ProgramData\saveR boox
Folder Deleted : C:\ProgramData\WorldWideCoupon
Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\PepperZip
Folder Deleted : C:\Program Files (x86)\Bench
Folder Deleted : C:\Program Files (x86)\globalUpdate
Folder Deleted : C:\Program Files (x86)\predm
Folder Deleted : C:\Program Files (x86)\sizlsearch
Folder Deleted : C:\Program Files (x86)\DealsFinderProo
Folder Deleted : C:\Program Files (x86)\saveR boox
Folder Deleted : C:\Users\Vikki\AppData\Local\globalUpdate
Folder Deleted : C:\Users\Vikki\AppData\Roaming\ap_logs
Folder Deleted : C:\Users\Vikki\AppData\Roaming\Nosibay
File Deleted : C:\END
File Deleted : C:\Users\Vikki\AppData\Roaming\aps.uninstall.scan.results
File Deleted : C:\Users\Vikki\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.superfish.com_0.localstorage
File Deleted : C:\Users\Vikki\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.superfish.com_0.localstorage-journal
 
***** [ Scheduled Tasks ] *****
 
Task Deleted : APSnotifierPP1
Task Deleted : APSnotifierPP2
Task Deleted : APSnotifierPP3
Task Deleted : LaunchSignup
Task Deleted : pricemeterdownloader
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\DOMStorage\www.superfish.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\www.superfish.com
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\DesktopWeatherAlertsApp_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\DesktopWeatherAlertsApp_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\smartbar_rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\smartbar_rasmancs
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [AnyProtect Scanner]
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [BlockAndSurf]
Key Deleted : HKLM\SYSTEM\CurrentControlSet\Services\Eventlog\Application\IePluginServices
Key Deleted : HKLM\SYSTEM\CurrentControlSet\Services\Eventlog\Application\WindowsMangerProtect
Key Deleted : HKLM\SOFTWARE\Classes\DealsFindeerPreOO.DealsFindeerPreOO
Key Deleted : HKLM\SOFTWARE\Classes\DealsFindeerPreOO.DealsFindeerPreOO.4.33
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{5A4E3A41-FA55-4BDA-AED7-CEBE6E7BCB52}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D033BBE0-C28C-A635-2DCC-8DE2D9B93BD5}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D6001406-A5CE-68CC-96EC-527D6B632662}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E6354DE-9115-4AEE-BD21-C46C3E8A49DB}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FC073BDA-C115-4A1D-9DF9-9B5C461482E5}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D033BBE0-C28C-A635-2DCC-8DE2D9B93BD5}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D033BBE0-C28C-A635-2DCC-8DE2D9B93BD5}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{D033BBE0-C28C-A635-2DCC-8DE2D9B93BD5}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{D6001406-A5CE-68CC-96EC-527D6B632662}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2E00D31D-D171-423D-836D-1A4D7EA7F1A9}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{D033BBE0-C28C-A635-2DCC-8DE2D9B93BD5}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{D6001406-A5CE-68CC-96EC-527D6B632662}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2E00D31D-D171-423D-836D-1A4D7EA7F1A9}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{CC865B26-C31D-4D23-B17B-96548EEF03F6}
Key Deleted : HKCU\Software\AnyProtect
Key Deleted : HKCU\Software\GlobalUpdate
Key Deleted : HKCU\Software\Nosibay
Key Deleted : HKCU\Software\PennyBee
Key Deleted : HKLM\SOFTWARE\AdvertisingSupport
Key Deleted : HKLM\SOFTWARE\GlobalUpdate
Key Deleted : HKLM\SOFTWARE\PriceMeterLiveUpdate
Key Deleted : HKLM\SOFTWARE\SupDp
Key Deleted : HKLM\SOFTWARE\Tutorials
Key Deleted : HKLM\SOFTWARE\Uniblue
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{779D1843-0043-65D2-D781-8614F17B6222}
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.17278
 
Setting Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Search Page]
Setting Restored : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Search Page]
 
-\\ Google Chrome v37.0.2062.102
 
[ File : C:\Users\Vikki\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
Deleted [Extension] : blmchfpimpbbdmgpcieclabeafkljbhm
Deleted [Extension] : pfkfdlcdbajamklbneflfbcmfgddmpae
 
*************************
 
AdwCleaner[R0].txt - [5667 octets] - [11/10/2014 12:57:53]
AdwCleaner[S0].txt - [5160 octets] - [11/10/2014 13:01:27]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [5220 octets] ##########
 

 

 

4- JRT

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.3.2 (10.09.2014:1)
OS: Windows 8.1 x64
Ran by Vikki on 12/10/2014 at 13:37:25.46
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\sizlsearch_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\sizlsearch_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\updatesizlsearch_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\updatesizlsearch_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\utilsizlsearch_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\utilsizlsearch_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\updateWebSpades_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\updateWebSpades_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\WebSpades_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\WebSpades_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\sizlsearch_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\sizlsearch_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\updatesizlsearch_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\updatesizlsearch_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\utilsizlsearch_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\utilsizlsearch_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\updateWebSpades_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\updateWebSpades_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\WebSpades_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\WebSpades_RASMANCS
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{B81D7408-8DBF-4BA0-9E71-756F7D71913E}
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 12/10/2014 at 13:50:11.20
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 

 

5- ESET

C:\Users\Vikki\AppData\Local\nsi4B33.tmp Win32/AnyProtect.F potentially unwanted application deleted - quarantined
C:\Users\Vikki\Downloads\Setup.exe a variant of Win32/SoftPulse.O potentially unwanted application deleted - quarantined
C:\Windows\assembly\GAC_MSIL\Interop.SHDocVw\1.1.0.0__84542ff99aed6a4d\Interop.SHDocVw.dll a variant of Win32/Toolbar.Linkury.G potentially unwanted application deleted - quarantined
 
 
 
Many thanks in advance


#7 Broni

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Posted 13 October 2014 - 02:46 PM

How is computer doing?


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