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Need help missing hard drives parted magic plz


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#1 Rwuan79

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Posted 08 October 2014 - 08:41 AM

Hi there,

 

I really need some help with my desktop pc and hope someone can help me. My pc restarted this morning and couldn't boot up saying I had no hard drive, no windows installation, c drive missing...basically everything is gone and i don't know what happened. I searched the forums here and made a parted magic disc to check my drives (couldn't anything else to work on startup) I got this running on my pc and i have done a disk health check and it says it passed but its listing 2 errors? PLease can someone help me sort this out if possible?

 

Thank you.

Attached Files


Edited by Rwuan79, 08 October 2014 - 04:17 PM.


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#2 JohnC_21

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Posted 08 October 2014 - 09:42 AM

  25 00 c0 80 30 1e e0 00      00:33:44.747  READ DMA EXT
  25 00 00 80 2f 1e e0 00      00:33:44.725  READ DMA EXT
  25 00 00 80 2e 1e e0 00      00:33:44.724  READ DMA EXT
  35 00 c8 d8 9f 97 e0 00      00:33:44.724  WRITE DMA EXT
  35 00 00 d8 9e 97 e0 00      00:33:44.722  WRITE DMA EXT

 

Reallocated_Sector_Ct 0x0033 100 100 036 Pre-fail Always - 11

 

Re-seat the SATA cable or replace it if you have a spare. It looks like you have some bad sectors on the drive. Can you access your files in PartedMagic using File Manager?


Edited by JohnC_21, 08 October 2014 - 09:43 AM.


#3 Rwuan79

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Posted 08 October 2014 - 09:45 AM

no theres nothing :s



#4 JohnC_21

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Posted 08 October 2014 - 09:54 AM

Open a terminal in Parted Magic. Type testdisk at the prompt. Follow the steps here. After doing a quick search can you list the files using the "P" key?



#5 Rwuan79

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Posted 08 October 2014 - 10:02 AM

it says can't open file system file system seems damaged.      

it also says warning the current number of heads per cylinder is 255 but the correct value may be 240 after the scan?                


Edited by Rwuan79, 08 October 2014 - 10:03 AM.


#6 JohnC_21

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Posted 08 October 2014 - 10:14 AM

I think the only way you will get your files off the drive is to use software like Easeus Data Recovery. It will let you retrieve 1GB for free. If you can open any of the files and they are not corrupt, you would need to pay to retrieve the rest. You would need to take the hard drive out of the computer and attach it to another computer in order to scan the drive with Easeus.

 

There is a sister program called PhotoRec but it is not as user friendly as Easeus. All files recovered would have generic names. Files are recovered in real time so you would need a recovery drive with at least as much space as the data being recovered. If using PhotoRec, you have to select what file extensions you want under Folder Options or it will retrieve everything including dll files.

 

Start Testdisk again. When you get to the window that has the Advanced Option select it and then select the Boot option. Is the Boot Sector okay and if not, is the Backup BS okay?

 

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#7 Rwuan79

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Posted 08 October 2014 - 10:18 AM

this is what it says:

TestDisk 7.0-WIP, Data Recovery Utility, August 2014
Christophe GRENIER <grenier@cgsecurity.org>
http://www.cgsecurity.org

Disk /dev/sda - 250 GB / 232 GiB - CHS 30401 255 63
     Partition                  Start        End    Size in sectors
 1 * HPFS - NTFS              0   1  1 29084 254 63  467250462

Boot sector
Warning: number of heads/cylinder mismatches 240 (NTFS) != 255 (HD)
Status: OK

Backup boot sector
Status: Bad

Sectors are not identical.

A valid NTFS Boot sector must be present in order to access
any data; even if the partition is not bootable.
 



#8 JohnC_21

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Posted 08 October 2014 - 10:36 AM

I do not have much experience with the geometry menu of Testdisk. As long as you do not write anything back to the drive you would be okay. Go to the Geometry menu and change the cylinders to 255, do not write anything.  Backup and then do another Quicksearch. Does it find a partition? If it does use the "P" key to see if you can list your files. If that does not work, try 240 and do another quick search.

 

If this does not work, you would need to use Easeus and hope it finds your files.



#9 Rwuan79

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Posted 08 October 2014 - 11:09 AM

i tried both but it doesn't find anything else, I will try easeus but if it doesn't find my files what can i do then?



#10 JohnC_21

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Posted 08 October 2014 - 11:21 AM

You would need to send the drive to a professional data recovery service. This can be very expensive. I have never used this site but they will recover data for $300.

 

If you cannot afford this, there is a way to create a disk image using linux but you would need another drive with at least the same or more capacity than the one that is bad. By creating the image you would be able to work on the image and not on the drive itself. This would give you the option to try PhotoRec on the Image and not put stress on the drive.



#11 Rwuan79

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Posted 08 October 2014 - 11:25 AM

ok well i will give it a try and hope.

Thanks so much for your time and help i really appreciate it :)



#12 JohnC_21

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Posted 08 October 2014 - 11:54 AM

Your Welcome,

 

If Easues cannot get your files back then I would think you would need a professional data recovery service.

 

Good Luck. To avoid this problem in the future I would recommend creating a disk image backup to a external drive using Macrium Free. It will let you create a bootable WinPE disk to boot the computer should the hard drive become unbootable due to malware or a bad drive. Using the bootable disk and the disk image, you would be back up in minutes with all of your files and data intact. You would need to do this on a regular basis. And, it would be better to have the data in two locations even using a free cloud service if possible. Macrium Free also lets you mount the image as a virtual drive. You could take the external to another computer with Macrium, mount the virtual drive and extract any data you wish.


Edited by JohnC_21, 08 October 2014 - 11:54 AM.


#13 Rwuan79

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Posted 08 October 2014 - 01:48 PM

ok thanks again ... one quick question .... could i just buy a new hardrive for my pc or would i still be missing things ... sorry if this is a silly question.



#14 JohnC_21

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Posted 08 October 2014 - 01:56 PM

If you purchase a new hard drive, it will be empty with no OS. If you do not have any restore disks from the computer manufacturer if it is an OEM like HP or Lenovo, you can usually order a new set for a nominal cost. What is the make and model of the desktop or is it a custom built?


Edited by JohnC_21, 08 October 2014 - 01:56 PM.


#15 Rwuan79

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Posted 08 October 2014 - 02:03 PM

well we upgraded it alot including the motherboard so would that be custom built? sorry never gone into

this area before, not sure.


Edited by Rwuan79, 08 October 2014 - 02:03 PM.





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