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Help! losing gigabytes of storage per day- no clue why


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#1 ChrisHal

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Posted 07 October 2014 - 07:17 PM

Hello there

 

a few weeks ago my computer slowed down massively and I traced the problem to running very low on disk space on the C drive.

I deleted about 20gb of files only for my computer to run out of space again a week later.

I then deleted 40gb of files but now a week later i have only 18gb of space left.

 

I have no idea what is taking up all this storage space. i'm not downloading anything or installing new programs.

 

When do a search of my C drive for files created/modified recently, the results come to about 4mb. there is nothing to explain the 40gb of space which has been taken up in the past few weeks.

 

I looked at the size of every folder on my C drive and none were bigger than 40gb.

 

I've done virus scans and found nothing

 

its an old computer running windows vista, and i wonder if it is just coming to the end of its life.

 

Please help as quick as you can... i have only 18gb of space left and am running out of things to delete.

 

Thanks,

Chris

 

 



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#2 JohnC_21

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Posted 07 October 2014 - 07:28 PM

Type RUN in the search box. In the RUN command box type

 

%Temp%

 

You can safely delete all files in the temp directory. Do this for every account on the computer. How much free space do you have after deleting your Temp files?'



#3 ChrisHal

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Posted 07 October 2014 - 07:31 PM

Many thanks for your quick response.

 

I followed your instructions and deleted all the files in the Temp folder.

 

Unfortunately this was only 2.76mb of data- still no idea what has taken up 40gb in past few weeks



#4 JohnC_21

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Posted 07 October 2014 - 07:41 PM

If you do not have it download CCleaner and let it delete all temp files along with browser cache.Make sure you opt out of any toolbars or optional programs. If  you can't install it due to space requirements use the portable version. You can also use WinDirstat to see what and where space is being used on the drive.

 

Also look at how much System Restore is using on the hard drive.

 

After cleaning the computer, run Adwcleaner.



#5 ChrisHal

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Posted 07 October 2014 - 10:06 PM

CCleaner deleted about 1gb of data. all good

System restore is using about 4gb of data. all good i think

 

WinDirstat was more interesting.

49.5 GB of .hdmp files (34 total).

 

I deleted all of the .hdmp files located in the windows/WER/reportqueue and turned off windows error reporting

 

now i have 53gb of free space on my C drive

 

I think this is problem solved. Thank you so much! :)



#6 ChrisHal

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Posted 07 October 2014 - 10:14 PM

actually i just spotted more .hdmp files located in:

Windows\ServiceProfiles\LocalService\AppData\Local

 

with names like:

WER628D.tmp.secure.hdmp

 

is it safe to delete these?



#7 JohnC_21

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Posted 07 October 2014 - 10:26 PM

Yes, the hdmp files are safe to delete. It is a heap dump file. Something must have been crashing making Windows give a dump file.


Edited by JohnC_21, 07 October 2014 - 10:27 PM.


#8 ChrisHal

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Posted 08 October 2014 - 10:28 AM

Thank you so much! :) :) :)



#9 JohnC_21

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Posted 08 October 2014 - 10:42 AM

Your Welcome. Glad you got it sorted out. Thanks for the update.






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