Three days ago my computer decided that it was randomly going to start shutting down all the programs I was running and restart.
It started with my internet browser, my games and then last Skype. When the system shut down and attempted to restart, it refused to load Windows, as if the HDD was no longer being found. The screen remained black and a single white, blinking cursor hung in the top left of my screen.
I managed to download a Boot Disk for Windows 7 and got it into my system. It took me 24 hours to figure out how to get the system to boot Windows again, since Restore and Repair options weren't doing anything. I had to issue commands to repair and rebuild my boot files from CMD.
Now my computer is booting Windows again, and I had thought that this meant the nightmare was over. However for the past 24 hours or more now I have been dealing with a Blue, Empty Desktop. There are no icons, no task bar and certainly no Start Button/Menu.
I am able to Ctrl+Alt+Delete and open up Task Manager, where I can see that explorer.exe is not running, and refuses to stay running too. I am able to launch programs from CMD however, so long as hey don't involve using Windows Explorer at all.
I have so far managed to run a scan for Viruses and Malware, which neither has detected anything on my system.
I have attempted to create a new profile, in hopes it was a profile bug: No luck
Safe Mode: Same results, no desktops, no access to Explorer.exe
Restarting: Creates a new temporary profile (it appears) and I lose any downloads that aren't installed from the previous session.
I have also attempted a restore and repair while having the empty desktop, sfc /scannow turns up nothing as well.
I have run chkdsk -r and still no change.
I have attempted to use msconfig to weed out some or all programs/systems to try to find a root cause, but even with everything unchecked the problem persists.
I have (backing up old file) replaced explorer.exe from another computer in the house to the affected one. (both running the same system)
I am out of ideas and pleading for any suggestions or help to get this machine running again.
Edited by hamluis, 08 October 2014 - 08:41 AM.
Moved from Win 7 to Am I Infected - Hamluis.