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Windows keep restarting at starting windows


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#1 DarfareX

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Posted 07 October 2014 - 12:06 AM

Hello! Everytime i boot to my pc,i got this message "Windows failed to start. A recent hardware or software change might be the cause.

 

Recently, i installed updates from windows update and restart but its boot fine and no startup problem occured.

This problem occured on the next day.

 

What i have tried 
Everytime i start windows normally,its keep stuck on starting windows and restart.
Safemode always stuck at aswrvrt.sys then restart ,but i renamed the file.Now safe mode keep stuck at classpnp.sys and not restarting.
 
i've been trying to do the startup repair option many times and i got this error.

 

The Windows Repair Problem Signature

Problem Event Name: Startup Repair Offline

Problem Signature 1: 6.1.7600.16385

Problem Signature 2: 6.1.7600.16385

Problem Signature 3: Unknown

Problem Signature 4: 21199659

Problem Signature 5: ManualRepair

Problem Signature 6: 9

Problem Signature 7: CorruptVolume

 

System restore unable to find any restore point on the system.

 

I've done...

  • Chkdsk(System volume and other partition is healthy and found no error)
  • fixboot,fixmbr,rebuildbcd(its just tell me the operation is done successfully but still unable to boot)
  • sfc scan (found error but sfc was unable to fix the error)
  • Diskpart (System volume is active)
  • Disable restart on system failure(This trigger bsod)
  • Force drivers to load(Windows Restart)
  • Renamed all avast related drivers(avast drivers cause safe mode stuck but now i have classpnp problem on safemode)
  • Memory Diagnostic (no problem)
  • Antivirus scan-Avira,F-Secure(No detection)
  • Removed D-Link ethernet card(still getting same error)
  • Run Seatool ( no problem)
  • Boot logging (Drivers did not load after classpnp.sys)

I don't have Windows Installation CD and optical drive is not working and removed long time ago.

 

 

My PC Specs

Windows 7 Home Premium 64-Bit

Intel Pentium Processor G630 2.7 Ghz 2 cores

2GB RAM(Kingston)

500GB HDD(Seagate)

intel hd graphics

 

i use other computer for gaming,but i really need this pc working back for some reason.


Edited by DarfareX, 07 October 2014 - 12:19 AM.


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#2 gavinseabrook

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Posted 07 October 2014 - 12:54 AM

When booting PC keep pressing F8. In the advanced startup menu, select "Repair my Computer". This will boot you into your recovery partition. From there, run a system restore back to a date before the updates were applied. After system restore completes, reboot your pc and see if it gets you into windows. 


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#3 DarfareX

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Posted 07 October 2014 - 01:20 AM

Last thing i do before problem occured is update and i believe windows update created the restore point.Boot to Windows Recovery partition and do the system restore options but still unable to resolve this problem,system restore unable to find any restore point on the system.



#4 jhayz

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Posted 07 October 2014 - 01:36 AM

Can you go to command prompt? Can you boot in Windows by safemode?


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#5 DarfareX

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Posted 07 October 2014 - 01:43 AM

I able to access the command prompt in recovery environment.

Safemode stuck at loading classpnp.sys and then freeze.



#6 jhayz

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Posted 07 October 2014 - 01:56 AM

Type chkdsk c: /f /r in command prompt and see or post the result next time.


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#7 DarfareX

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Posted 07 October 2014 - 02:32 AM

here the chkdsk result on C:
 
The type of the file system is NTFS.
Volume label is System Reserved.
 
CHKDSK is verifying files (stage 1 of 5)...
 0 percent complete. (0 of 256 file records processed)     
 1 percent complete. (26 of 256 file records processed)     
 2 percent complete. (52 of 256 file records processed)     
 3 percent complete. (77 of 256 file records processed)     
 4 percent complete. (103 of 256 file records processed)     
 5 percent complete. (128 of 256 file records processed)     
 6 percent complete. (154 of 256 file records processed)     
 7 percent complete. (180 of 256 file records processed)     
 8 percent complete. (205 of 256 file records processed)     
 9 percent complete. (231 of 256 file records processed)     
  256 file records processed.                                         
 
File verification completed.
  0 large file records processed.                                   
 
  0 bad file records processed.                                     
 
  0 EA records processed.                                           
 
  0 reparse records processed.                                      
 
CHKDSK is verifying indexes (stage 2 of 5)...
11 percent complete. (76 of 334 index entries processed)    
12 percent complete. (152 of 334 index entries processed)    
13 percent complete. (227 of 334 index entries processed)    
  334 index entries processed.                                        
 
Index verification completed.
  0 unindexed files scanned.                                        
 
  0 unindexed files recovered.                                      
 
CHKDSK is verifying security descriptors (stage 3 of 5)...
15 percent complete. (132 of 256 file SDs/SIDs processed)    
  256 file SDs/SIDs processed.                                        
 
Security descriptor verification completed.
  40 data files processed.                                           
 
CHKDSK is verifying Usn Journal...
16 percent complete. (516096 of 1115368 USN bytes processed)        
  1115368 USN bytes processed.                                            
 
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
  240 files processed.                                                
 
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
21 percent complete. (1000 of 18729 free clusters processed)    
23 percent complete. (1431 of 18729 free clusters processed)    
25 percent complete. (1727 of 18729 free clusters processed)    
29 percent complete. (2727 of 18729 free clusters processed)    
33 percent complete. (3727 of 18729 free clusters processed)    
38 percent complete. (4727 of 18729 free clusters processed)    
42 percent complete. (5727 of 18729 free clusters processed)    
47 percent complete. (6727 of 18729 free clusters processed)    
51 percent complete. (7727 of 18729 free clusters processed)    
55 percent complete. (8727 of 18729 free clusters processed)    
60 percent complete. (9727 of 18729 free clusters processed)    
64 percent complete. (10727 of 18729 free clusters processed)    
69 percent complete. (11727 of 18729 free clusters processed)    
73 percent complete. (12727 of 18729 free clusters processed)    
77 percent complete. (13727 of 18729 free clusters processed)    
82 percent complete. (14727 of 18729 free clusters processed)    
86 percent complete. (15727 of 18729 free clusters processed)    
91 percent complete. (16727 of 18729 free clusters processed)    
95 percent complete. (17727 of 18729 free clusters processed)    
99 percent complete. (18727 of 18729 free clusters processed)    
  18729 free clusters processed.                                        
 
Free space verification is complete.
Windows has checked the file system and found no problems.
 
    102399 KB total disk space.
     23440 KB in 76 files.
        40 KB in 41 indexes.
         0 KB in bad sectors.
      4003 KB in use by the system.
      2048 KB occupied by the log file.
     74916 KB available on disk.
 
      4096 bytes in each allocation unit.
     25599 total allocation units on disk.
     18729 allocation units available on disk.
Failed to transfer logged messages to the event log with status 50.
 


#8 jhayz

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Posted 07 October 2014 - 02:53 AM

It seems we have check for the system reserved instead of where was Windows was installed...

Can you re run again the command prompt but replace C with the correct letter partition.

> While in command prompt type diskpart - Enter.

> Type list volume and look for the correct letter or partition for your Windows usually with Boot under Information.

> Replace the c in chkdsk c: /f /r then post again the result.


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#9 DarfareX

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Posted 07 October 2014 - 04:06 AM

i have done like what you ask.Here disk check on windows installation partition

 

X:\windows\system32>chkdsk d: /f /r
The type of the file system is NTFS.
 
Chkdsk cannot run because the volume is in use by another
process.  Chkdsk may run if this volume is dismounted first.
ALL OPENED HANDLES TO THIS VOLUME WOULD THEN BE INVALID.
Would you like to force a dismount on this volume? (Y/N) Y
Volume dismounted.  All opened handles to this volume are now invalid
 
CHKDSK is verifying files (stage 1 of 5)...
  188928 file records processed.
File verification completed.
  445 large file records processed.
  0 bad file records processed.
  0 EA records processed.
  44 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 5)...
  257582 index entries processed.
Index verification completed.
  0 unindexed files scanned.
  0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 5)...
  188928 file SDs/SIDs processed.
Security descriptor verification completed.
  34328 data files processed.
CHKDSK is verifying Usn Journal...
  35640944 USN bytes processed.
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
  188912 files processed.
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
  50490759 free clusters processed.
Free space verification is complete.
Windows has checked the file system and found no problems.
 
 244089855 KB total disk space.
  41735496 KB in 137929 files.
     93240 KB in 34329 indexes.
         0 KB in bad sectors.
    298083 KB in use by the system.
     65536 KB occupied by the log file.
 201963036 KB available on disk.
 
      4096 bytes in each allocation unit.
  61022463 total allocation units on disk.
  50490759 allocation units available on disk.
Failed to transfer logged messages to the event log with status 50.

Edited by DarfareX, 07 October 2014 - 04:07 AM.


#10 ICT_Tech

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Posted 07 October 2014 - 05:05 AM

have the hard disk checked for errors using sea tools for windows bootable version Here

select sea tools for dos and download ISO image and burn to cd

run the cd and check using sea tools for DOS and check for any hard disk failings.

 

check disk is seeing problems and repaired some of the issues according to this report.



#11 DarfareX

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Posted 07 October 2014 - 07:08 AM

Done running Seatools for DOS.PASSED both short and long test.HD seems to be okay,seatools not reporting any problems.

I still unable to boot into Windows



#12 ICT_Tech

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Posted 07 October 2014 - 02:38 PM

ok thanks we now know the hard disk is ok.

 

I would next suggest going to recovery command prompt change the letter to your operating system and running sfc /scannow which is system file checker. 

 

this can usually undo errors and checks your system files against a file called C:\windows\system32\config\RegBack\system and searches these files and compares them and uses the files to do the repairs as required.

 

I will expand on this in the morning in more detail    



#13 jhayz

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Posted 07 October 2014 - 09:57 PM

Not sure if you were infected or Windows update have cause this as these are 2 probable culprits at this point. Try following the suggestion from this thread by the OP in command prompt then see if the problem persist.

 

Edit: Before proceeding with the above suggestion, use chkdsk d: /f in command prompt first. In case you need a copy of Windows ISO as long as you have the product key. http://www.sevenforums.com/tutorials/278262-mklink-create-use-links-windows.html


Edited by jhayz, 07 October 2014 - 10:08 PM.

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#14 DarfareX

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Posted 08 October 2014 - 01:54 AM

Still not able to boot into Windows.The given method  from the forum didn't help.But i tried sfc scan and its tell me,there was error but sfc unable to fix it.

 

Edit:Okay i tried startup repair again and still fail to repair and giving me this problem details  

 
Problem signature:
  Problem Event Name: StartupRepairOffline
  Problem Signature 01: 6.1.7600.16385
  Problem Signature 02: 6.1.7600.16385
  Problem Signature 03: unknown
  Problem Signature 04: 21199659
  Problem Signature 05: ManualRepair
  Problem Signature 06: 12
  Problem Signature 07: CorruptVolume
  OS Version: 6.1.7601.2.1.0.256.1
  Locale ID: 1033

Edited by DarfareX, 08 October 2014 - 02:02 AM.


#15 jhayz

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Posted 08 October 2014 - 04:21 AM

Did you run chkdsk d: /f in command prompt? Alternately, use chkdsk d: /r also on your next reboot.


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