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Getting a BSOD "Cache Memory dump" slightly after startup

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#1 barnyard


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Posted 06 October 2014 - 09:34 PM

My computer is an Acer with an 1.8GHz processor running Windows 7 Starter. I haven't used it in a month because all the programs there run on internet and we just now had the connection back online. So I started updating my software (basically just patching MOBAs) as well as some extensions on Chrome. I got a BSOD with something like a "Cache Memory Dump" and the PC restarted. Happened so fast I couldn't see what the BSOD was about. I tried again, but now every startup it does the same: BSOD -> Restart. I tried system restore and startup repair but it didn't work. I think Safe Mode works but I don't know how long. If there is a need for more information, I'll be happy to oblige. Thanks in advance!

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#2 Aberrant


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Posted 06 October 2014 - 11:22 PM

It would really help if you'll post the specific BSOD error code. If you have other working computer, download the "BlueScreenView", save and copy its entries and paste it right here. Most of the time, faulty hardware (i.e. RAM and HDD) are the main causes of BSOD or maybe some of your programs or drivers in particular is/are acting weird on your system and that could be reason why you get BSOD. In the meantime, let's wait for other contributors who has more expertise when it comes to this kind of problem. 

Edited by Aberrant, 06 October 2014 - 11:39 PM.

#3 ICT_Tech


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Posted 07 October 2014 - 01:35 PM

BlueScreenView Link

#4 barnyard

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Posted 08 October 2014 - 04:11 AM

EDIT: I've attached the HTML report generated by BlueScreenView into this post.


Thanks. WIll be using BlueScreenView once the error shows up again. The recovery console did pop a window saying "Windows has recovered from an unexpected shutdown" and listed the following information, should they prove helpful:

Problem signature:
  Problem Event Name: BlueScreen
  OS Version: 6.1.7601.
  Locale ID: 1033
Additional information about the problem:
  BCCode: a
  BCP2: 00000002
  BCP3: 00000001
  BCP4: 82E9A32E
  OS Version: 6_1_7601
  Service Pack: 1_0
  Product: 768_1
Files that help describe the problem:

Attached Files

Edited by barnyard, 08 October 2014 - 04:23 AM.

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