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Slow Windows 7 home on Lenovo Laptop

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#1 gjt3rd


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Posted 06 October 2014 - 07:04 PM

Hi. This is a laptop mostly used by a family member. Loading software is slow. Using mouse is slow in Printshop Pro and Word. Slow loading webpages. Error messages on AVG. Tried to remove AVG but AVG gives error messages. Been running slow for about 4 months. Don't know if I need to buy a new laptop or make this one work for a college student studying Design Graphics. Just found out about slow computer when school started. Not sure what to do from here. Thanks in advance for recommendations. Jackie

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#2 bludshot


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Posted 06 October 2014 - 08:45 PM

There is a good chance that there is nothing physically wrong with the laptop (such as overheating etc), and that factory restoring windows would make it run as fast as the day it was bought. You could monkey around with scans and trying to 'clean up' windows, but the surefire way to speed it back up again is to do the factory restore.


The only thing is, when you factory restore the laptop, you will lose all of your data - things like documents, saved passwords in your browser, etc - so you have to back that up first.

#3 gjt3rd

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Posted 06 October 2014 - 11:26 PM

Thanks Bludshot for the recommendation.  I will pass the message.

#4 ICT_Tech


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Posted 07 October 2014 - 02:04 PM

this is probably the quickest option as suggested by bludshot but there is other things to think about,


please list specs of machine,


it could also been the following issues and investigation can't hurt as setting it to factory settings may not fix the problem if it remains another issue these are as follows,


do a memory test software here

Test the Hard disk Here


Gather system information Here


does paint shop pro have the relevant specks to run in the machine and meet all the criteria of the software package.


Clean up system Here


hard disk tests to run are as follows,


load sea tools for windows

select your hard drive in the list

select basic tests


the do the following tests one at a time looking out for the work fail or pass.


Short generic

Long  generic


Short Drive Self Test


once all four are tested you can rule out the hard disk.

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